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How to Close More MQLs 
How to Close More MQLs 
Dave McLaughlin 
Vsnap
Inside sales is growing at 15x 
field sales. These reps have no 
efficient way to bring emotion & 
trust into buyer interactions. 
Source of 15x data point: Forbes.com
Sales closes only 2% of MQLs. 
Source: QuotaFactory
How that feels to marketers
Why this happens 
“The world we see 
that seems so insane 
is the result of a 
belief system that is 
not working.” 
William James
Marketing has an awesome 
belief system. 
It’s called inbound marketing.
Sales does not have 
a prevailing belief system.
And Marketing’s belief system 
does not work for Sales 
because Marketing & Sales 
are so different.
This is Marketing
This is 
Sales
The key to closing more leads? 
Clarify the Sales belief system.
INFORMATION 
-Big Data 
-Insight 
-Left Brain 
EMOTION 
-Relationship 
-Non-verbal 
-Interface 
-Right Brain 
“Personal Sales” 
BUYER 
IMPACT 
& 
VELOCITY 
SELLER
bit.ly/closemoresqls
The Very First Sales Interaction 
Buyer gathers information 
Buyer chooses when 
to have an active 
conversation 
(content marketing) (sales) 
BUYER 
PATH 
SELLER 
ACTION 
personal video message 
phone call 
email
Efficacy +34% 
Stickiness 
Increase in close rate 
63% 
Reps comfortable in 1 wk 
+8.4x 
Avg vsnaps per day 
88% 
Reps comfortable in 2 wks 
Adoption 
Revenue 3.3x 
Annual Contract Value
Marketing & Sales Principles 
MQL SQL 
personas individual 
personalized personal 
1 to many 1 to 1 
automated 
interactions 
manual 
interactions 
content & 
information 
emotion & 
perceived risk
That’s Personal Sales 
vsnap.com/blog
Additional Resources 
Free Trial: Vsnap.com/close-more-inbound-leads 
Case Study on Penn Foster’s 
34% increase in close rate: 
bit.ly/sales-revolution 
CONTACT 
Dave McLaughlin, CEO 
dave@vsnap.com 
@davemacboston

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How To Close More MQLs

  • 1. How to Close More MQLs How to Close More MQLs Dave McLaughlin Vsnap
  • 2. Inside sales is growing at 15x field sales. These reps have no efficient way to bring emotion & trust into buyer interactions. Source of 15x data point: Forbes.com
  • 3.
  • 4. Sales closes only 2% of MQLs. Source: QuotaFactory
  • 5. How that feels to marketers
  • 6. Why this happens “The world we see that seems so insane is the result of a belief system that is not working.” William James
  • 7. Marketing has an awesome belief system. It’s called inbound marketing.
  • 8. Sales does not have a prevailing belief system.
  • 9. And Marketing’s belief system does not work for Sales because Marketing & Sales are so different.
  • 12. The key to closing more leads? Clarify the Sales belief system.
  • 13. INFORMATION -Big Data -Insight -Left Brain EMOTION -Relationship -Non-verbal -Interface -Right Brain “Personal Sales” BUYER IMPACT & VELOCITY SELLER
  • 14.
  • 15.
  • 17.
  • 18. The Very First Sales Interaction Buyer gathers information Buyer chooses when to have an active conversation (content marketing) (sales) BUYER PATH SELLER ACTION personal video message phone call email
  • 19. Efficacy +34% Stickiness Increase in close rate 63% Reps comfortable in 1 wk +8.4x Avg vsnaps per day 88% Reps comfortable in 2 wks Adoption Revenue 3.3x Annual Contract Value
  • 20. Marketing & Sales Principles MQL SQL personas individual personalized personal 1 to many 1 to 1 automated interactions manual interactions content & information emotion & perceived risk
  • 21. That’s Personal Sales vsnap.com/blog
  • 22. Additional Resources Free Trial: Vsnap.com/close-more-inbound-leads Case Study on Penn Foster’s 34% increase in close rate: bit.ly/sales-revolution CONTACT Dave McLaughlin, CEO dave@vsnap.com @davemacboston