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Certified Warehouse Manager
VS-1030
Certified Warehouse Manager
www.vskills.in
CCCCertifiedertifiedertifiedertified WarehousWarehousWarehousWarehouseeee ManagerManagerManagerManager
Certification CodeCertification CodeCertification CodeCertification Code VS-1030
Vskills certification for Warehouse Manager assesses the candidate as per the company’s
need for warehousing of goods and products to be stored as per the company’s
requirements. The certification tests the candidates on various areas in warehouse
management, which include the knowledge of various warehouse processes and operating
principles, functions of different picking equipments and strategies to employ them,
application of order picking methods, usage of various storage and handling equipments,
relevance of health and safety, role of computers and warehousing management system,
controlling warehousing costs, performance management for warehouse and outsourcing.
Why shWhy shWhy shWhy should one take this certification?ould one take this certification?ould one take this certification?ould one take this certification?
This Course is intended for professionals and graduates wanting to excel in their chosen
areas. It is also well suited for those who are already working and would like to take
certification for further career progression.
Earning Vskills Warehouse Manager Certification can help candidate differentiate in
today's competitive job market, broaden their employment opportunities by displaying
their advanced skills, and result in higher earning potential.
Who will benefit fromWho will benefit fromWho will benefit fromWho will benefit from taking this certification?taking this certification?taking this certification?taking this certification?
Job seekers looking to find employment in Logistic companies, MNCs, PSUs or public
sector companies, consumer goods and manufacturing companies or warehouse or store
department of various companies, students generally wanting to improve their skill set and
make their CV stronger and existing employees looking for a better role can prove their
employers the value of their skills through this certification.
Test DetailsTest DetailsTest DetailsTest Details
• Duration:Duration:Duration:Duration: 60 minutes
• No. of questions:No. of questions:No. of questions:No. of questions: 50
• Maximum marks:Maximum marks:Maximum marks:Maximum marks: 50, Passing marks: 25 (50%)
There is no negative marking in this module.
Fee StructureFee StructureFee StructureFee Structure
Rs. 4,000/- (Includes all taxes)
Companies that hire Vskills CertifiedCompanies that hire Vskills CertifiedCompanies that hire Vskills CertifiedCompanies that hire Vskills Certified Warehouse ManagerWarehouse ManagerWarehouse ManagerWarehouse Manager
Warehousing managers are in great demand. Companies specializing in logistics
outsourcing, or manufacturing and consumer goods companies, are constantly hiring
skilled warehouse managers. Various public and private companies also need warehouse
managers for their warehouse or store departments.
Certified Warehouse Manager
www.vskills.in
Table of ContentTable of ContentTable of ContentTable of Contentssss
1.1.1.1. Role of the Warehouse.Role of the Warehouse.Role of the Warehouse.Role of the Warehouse.
1.1 Introduction.
1.2 Benefits of Warehousing.
1.3 Functions of Warehouses.
1.4 Need for Holding Stock.
1.5 Characteristics of Warehouses.
1.6 Warehousing Efficiency and Effectiveness in the Supply Chain Process.
1.7 Information and Technology Requirements.
1.8 Measuring Performance.
2.2.2.2. RoRoRoRole of Warehouse Managerle of Warehouse Managerle of Warehouse Managerle of Warehouse Manager
2.1 Introduction.
2.2 Warehouse Trade-offs.
2.3 The Warehouse Managers Challenges.
2.4 Challenges.
2.5 Attracting and retaining warehouse employees.
2.6 An ageing and constantly changing workforce.
2.7 Training.
3.3.3.3. Warehouse processes: Receiving and PutWarehouse processes: Receiving and PutWarehouse processes: Receiving and PutWarehouse processes: Receiving and Put----Away.Away.Away.Away.
3.1 Introduction.
3.2 Receiving.
3.3 Pre-receipt
3.4 In-handling.
3.5 Preparation.
3.6 Offloading.
3.7 Checking.
3.8 Cross Docking.
3.9 Recording.
3.10 Quality control
3.11 Put-away.
4.4.4.4. Warehouse Operating Principles: LayoutWarehouse Operating Principles: LayoutWarehouse Operating Principles: LayoutWarehouse Operating Principles: Layout
4.1 Warehouse Design.
4.2 Types of Warehouses.
4.3 Warehouse Location.
4.4 Planning the Distribution Warehouse.
4.5 Warehouse Layout
4.6 Qualitative factor rating method to select a site.
5.5.5.5. Picking Strategies and EquipmentPicking Strategies and EquipmentPicking Strategies and EquipmentPicking Strategies and Equipment
5.1 Introduction.
5.2 Picker to Goods.
Certified Warehouse Manager
www.vskills.in
5.3 Goods to Picker
5.4 Automated Picking.
5.5 Material Handling Equipment
5.6 Storage Equipment
6.6.6.6. OrderOrderOrderOrder PPPPickingickingickingicking MMMMethodsethodsethodsethods
6.1 Introduction.
6.2 Industry Trends Affecting Order Picking.
6.3 Modern Order Picking Systems.
6.4 Stock Profiling.
6.5 Order Picking Alternatives.
6.6 Order Picking Strategies.
6.7 Pick-To-Light Systems.
6.8 Paper Pick Lists.
6.9 Pick by Label
6.10 Pick by Voice.
6.11 Barcode Scanning.
6.12 Radio frequency identification.
6.13 Pick by light/pick to light
6.14 Put to light
6.15 Comparisons.
6.16 Deciding on type of picking system and equipment
7.7.7.7. Warehouse processes from replenishment toWarehouse processes from replenishment toWarehouse processes from replenishment toWarehouse processes from replenishment to ddddiiiispatch.spatch.spatch.spatch.
7.1 Introduction.
7.2 Replenishment
7.3 Value adding services.
7.4 Indirect activities.
7.5 Stock Management
7.6 Stock or inventory counting.
7.7 Cycle counting or perpetual inventory counts.
7.8 The count itself.
7.9 Security.
7.10 Returns processing.
7.11 Dispatch.
7.12 Role of the driver
8.8.8.8. Warehouse Management SystemWarehouse Management SystemWarehouse Management SystemWarehouse Management System
8.1 Introduction.
8.2 WMS Requirement
8.3 Other Functionality/Considerations.
8.4 Why does a company need a WMS?
8.5 Choosing a WMS.
8.6 Selection Process.
8.7 Finding a Reseller
8.8 Selecting the right WMS
Certified Warehouse Manager
www.vskills.in
8.9 Before the final decision
8.10 Implementation
8.11 Software as a service
9.9.9.9. Warehouse Layout and DesignWarehouse Layout and DesignWarehouse Layout and DesignWarehouse Layout and Design
9.1 Introduction
10.10.10.10. SSSStorage and handling equipmenttorage and handling equipmenttorage and handling equipmenttorage and handling equipment
10.1 Storage Systems
10.2 Pallets
10.3 Automated storage and retrieval Systems (AS/RS)
10.4 Temperature-controlled storage
10.5 Storage of packaged dangerous substances
11.11.11.11. Warehouse costsWarehouse costsWarehouse costsWarehouse costs
11.1 Types of costs
11.2 Return on investment (ROI)
11.3 Traditional versus activity based costing systems
11.4 Activity based Costing for Multi-Principals
11.5 Calculating Warehouse Storage Costs
11.6 Charging for shared user warehouse services
11.7 Logistics Charging Methods
12.12.12.12. Performance ManagementPerformance ManagementPerformance ManagementPerformance Management
12.1 Identifying Performance Measures
12.2 Key Performance Indicators
13.13.13.13. OutsourcingOutsourcingOutsourcingOutsourcing
13.1 The outsourcing decision
13.2 Core activity/Core competence
13.3 Improvement in customer service
13.4 Cost reduction
13.5 Labour relations
13.6 Financial strategy
13.7 Flexibility
13.8 Role of third party contractors
13.9 Preparing to outsource
13.10 Choosing the right partner
13.11 The transition
13.12 Managing a third party relationship
13.13 Why contracts fail
13.14 The future of outsourcing
14.14.14.14. Health and Safety ManagementHealth and Safety ManagementHealth and Safety ManagementHealth and Safety Management
14.1 Risk Assessment
14.2 Environment and Welfare
Certified Warehouse Manager
www.vskills.in
14.3 Fire Safety
14.4 Welfare Facilities
14.5 Slips and Trips
14.6 Electrical Safety
14.7 Accidents and Emergencies
14.8 Manual Handling
14.9 Mechanical Handling
14.10 Vehicles in and around the warehouse
14.11 Working at height
Certified Warehouse Manager
www.vskills.in
Course OutlineCourse OutlineCourse OutlineCourse Outline
Role of the Warehouse.Role of the Warehouse.Role of the Warehouse.Role of the Warehouse.
Introduction.
Benefits of Warehousing.
Functions of Warehouses.
Need for Holding Stock.
Characteristics of Warehouses.
Warehousing Efficiency and Effectiveness in the Supply Chain Process.
Information and Technology Requirements.
Measuring Performance.
Role of Warehouse ManagerRole of Warehouse ManagerRole of Warehouse ManagerRole of Warehouse Manager
Introduction.
Warehouse Trade-offs.
The Warehouse Managers Challenges.
Challenges.
Attracting and retaining warehouse employees.
An ageing and constantly changing workforce.
Training.
Warehouse processes: Receiving and PutWarehouse processes: Receiving and PutWarehouse processes: Receiving and PutWarehouse processes: Receiving and Put----Away.Away.Away.Away.
Introduction.
Receiving.
Pre-receipt
In-handling.
Preparation.
Offloading.
Checking.
Cross Docking.
Recording.
Quality control
Put-away.
Warehouse Operating Principles: LayoutWarehouse Operating Principles: LayoutWarehouse Operating Principles: LayoutWarehouse Operating Principles: Layout
Warehouse Design.
Types of Warehouses.
Warehouse Location.
Planning the Distribution Warehouse.
Warehouse Layout
Qualitative factor rating method to select a site.
Picking Strategies and EquipmentPicking Strategies and EquipmentPicking Strategies and EquipmentPicking Strategies and Equipment
Introduction.
Certified Warehouse Manager
www.vskills.in
Picker to Goods.
Goods to Picker
Automated Picking.
Material Handling Equipment
Storage Equipment
OrderOrderOrderOrder PPPPickingickingickingicking MMMMethodsethodsethodsethods
Introduction.
Industry Trends Affecting Order Picking.
Modern Order Picking Systems.
Stock Profiling.
Order Picking Alternatives.
Order Picking Strategies.
Pick-To-Light Systems.
Paper Pick Lists.
Pick by Label
Pick by Voice.
Barcode Scanning.
Radio frequency identification.
Pick by light/pick to light
Put to light
Comparisons.
Deciding on type of picking system and equipment
WaWaWaWarehouse processes from replenishment torehouse processes from replenishment torehouse processes from replenishment torehouse processes from replenishment to didididispatch.spatch.spatch.spatch.
Introduction.
Replenishment
Value adding services.
Indirect activities.
Stock Management
Stock or inventory counting.
Cycle counting or perpetual inventory counts.
The count itself.
Security.
Returns processing.
Dispatch.
Role of the driver
Warehouse Management SystemWarehouse Management SystemWarehouse Management SystemWarehouse Management System
Introduction.
WMS Requirement
Other Functionality/Considerations.
Why does a company need a WMS?
Choosing a WMS.
Selection Process.
Finding a Reseller
Certified Warehouse Manager
www.vskills.in
Selecting the right WMS
Before the final decision
Implementation
Software as a service
Warehouse Layout and DesignWarehouse Layout and DesignWarehouse Layout and DesignWarehouse Layout and Design
Introduction
Storage and handling equipmentStorage and handling equipmentStorage and handling equipmentStorage and handling equipment
Storage Systems
Pallets
Automated storage and retrieval Systems (AS/RS)
Temperature-controlled storage
Storage of packaged dangerous substances
Warehouse costsWarehouse costsWarehouse costsWarehouse costs
Types of costs
Return on investment (ROI)
Traditional versus activity based costing systems
Activity based Costing for Multi-Principals
Calculating Warehouse Storage Costs
Charging for shared user warehouse services
Logistics Charging Methods
Performance ManagementPerformance ManagementPerformance ManagementPerformance Management
Identifying Performance Measures
Key Performance Indicators
OutsourcingOutsourcingOutsourcingOutsourcing
The outsourcing decision
Core activity/Core competence
Improvement in customer service
Cost reduction
Labour relations
Financial strategy
Flexibility
Role of third party contractors
Preparing to outsource
Choosing the right partner
The transition
Managing a third party relationship
Why contracts fail
The future of outsourcing
Health and Safety ManagementHealth and Safety ManagementHealth and Safety ManagementHealth and Safety Management
Risk Assessment
Certified Warehouse Manager
www.vskills.in
Environment and Welfare
Fire Safety
Welfare Facilities
Slips and Trips
Electrical Safety
Accidents and Emergencies
Manual Handling
Mechanical Handling
Vehicles in and around the warehouse
Working at height
Certified Warehouse Manager
www.vskills.in
Sample QuestionsSample QuestionsSample QuestionsSample Questions
1.1.1.1. Why is crossWhy is crossWhy is crossWhy is cross docking useddocking useddocking useddocking used ????
A. To change the docks
B. To cross over the docks
C. To sort material for different destinations
D. None of the above
2222.... How many locations are present in hubHow many locations are present in hubHow many locations are present in hubHow many locations are present in hub andandandand spoke arrangementspoke arrangementspoke arrangementspoke arrangement ????
A. 1
B. 2
C. 3
D. None of the above
3333.... What is the fiWhat is the fiWhat is the fiWhat is the first step in designing of a warehouserst step in designing of a warehouserst step in designing of a warehouserst step in designing of a warehouse ????
A. Define objectives
B. Create a detailed plan
C. Start construction
D. None of the above
4444.... Which picking method fulfills multiple orders at a timeWhich picking method fulfills multiple orders at a timeWhich picking method fulfills multiple orders at a timeWhich picking method fulfills multiple orders at a time ????
A. Discrete Picking
B. Batch Picking
C. Depends on pick size
D. None of the above
5555.... When should a company opt for a warehouse ?When should a company opt for a warehouse ?When should a company opt for a warehouse ?When should a company opt for a warehouse ?
A. If cost of warehouse is less than direct shipping cost
B. If cost of warehouse is equal to direct shipping cost
C. If cost of warehouse is more than direct shipping cost
D. None of the above
Answers: 1 (C), 2 (A), 3 (A), 4 (B), 5 (A)
Warehouse Manager Certification

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Warehouse Manager Certification

  • 2. Certified Warehouse Manager www.vskills.in CCCCertifiedertifiedertifiedertified WarehousWarehousWarehousWarehouseeee ManagerManagerManagerManager Certification CodeCertification CodeCertification CodeCertification Code VS-1030 Vskills certification for Warehouse Manager assesses the candidate as per the company’s need for warehousing of goods and products to be stored as per the company’s requirements. The certification tests the candidates on various areas in warehouse management, which include the knowledge of various warehouse processes and operating principles, functions of different picking equipments and strategies to employ them, application of order picking methods, usage of various storage and handling equipments, relevance of health and safety, role of computers and warehousing management system, controlling warehousing costs, performance management for warehouse and outsourcing. Why shWhy shWhy shWhy should one take this certification?ould one take this certification?ould one take this certification?ould one take this certification? This Course is intended for professionals and graduates wanting to excel in their chosen areas. It is also well suited for those who are already working and would like to take certification for further career progression. Earning Vskills Warehouse Manager Certification can help candidate differentiate in today's competitive job market, broaden their employment opportunities by displaying their advanced skills, and result in higher earning potential. Who will benefit fromWho will benefit fromWho will benefit fromWho will benefit from taking this certification?taking this certification?taking this certification?taking this certification? Job seekers looking to find employment in Logistic companies, MNCs, PSUs or public sector companies, consumer goods and manufacturing companies or warehouse or store department of various companies, students generally wanting to improve their skill set and make their CV stronger and existing employees looking for a better role can prove their employers the value of their skills through this certification. Test DetailsTest DetailsTest DetailsTest Details • Duration:Duration:Duration:Duration: 60 minutes • No. of questions:No. of questions:No. of questions:No. of questions: 50 • Maximum marks:Maximum marks:Maximum marks:Maximum marks: 50, Passing marks: 25 (50%) There is no negative marking in this module. Fee StructureFee StructureFee StructureFee Structure Rs. 4,000/- (Includes all taxes) Companies that hire Vskills CertifiedCompanies that hire Vskills CertifiedCompanies that hire Vskills CertifiedCompanies that hire Vskills Certified Warehouse ManagerWarehouse ManagerWarehouse ManagerWarehouse Manager Warehousing managers are in great demand. Companies specializing in logistics outsourcing, or manufacturing and consumer goods companies, are constantly hiring skilled warehouse managers. Various public and private companies also need warehouse managers for their warehouse or store departments.
  • 3. Certified Warehouse Manager www.vskills.in Table of ContentTable of ContentTable of ContentTable of Contentssss 1.1.1.1. Role of the Warehouse.Role of the Warehouse.Role of the Warehouse.Role of the Warehouse. 1.1 Introduction. 1.2 Benefits of Warehousing. 1.3 Functions of Warehouses. 1.4 Need for Holding Stock. 1.5 Characteristics of Warehouses. 1.6 Warehousing Efficiency and Effectiveness in the Supply Chain Process. 1.7 Information and Technology Requirements. 1.8 Measuring Performance. 2.2.2.2. RoRoRoRole of Warehouse Managerle of Warehouse Managerle of Warehouse Managerle of Warehouse Manager 2.1 Introduction. 2.2 Warehouse Trade-offs. 2.3 The Warehouse Managers Challenges. 2.4 Challenges. 2.5 Attracting and retaining warehouse employees. 2.6 An ageing and constantly changing workforce. 2.7 Training. 3.3.3.3. Warehouse processes: Receiving and PutWarehouse processes: Receiving and PutWarehouse processes: Receiving and PutWarehouse processes: Receiving and Put----Away.Away.Away.Away. 3.1 Introduction. 3.2 Receiving. 3.3 Pre-receipt 3.4 In-handling. 3.5 Preparation. 3.6 Offloading. 3.7 Checking. 3.8 Cross Docking. 3.9 Recording. 3.10 Quality control 3.11 Put-away. 4.4.4.4. Warehouse Operating Principles: LayoutWarehouse Operating Principles: LayoutWarehouse Operating Principles: LayoutWarehouse Operating Principles: Layout 4.1 Warehouse Design. 4.2 Types of Warehouses. 4.3 Warehouse Location. 4.4 Planning the Distribution Warehouse. 4.5 Warehouse Layout 4.6 Qualitative factor rating method to select a site. 5.5.5.5. Picking Strategies and EquipmentPicking Strategies and EquipmentPicking Strategies and EquipmentPicking Strategies and Equipment 5.1 Introduction. 5.2 Picker to Goods.
  • 4. Certified Warehouse Manager www.vskills.in 5.3 Goods to Picker 5.4 Automated Picking. 5.5 Material Handling Equipment 5.6 Storage Equipment 6.6.6.6. OrderOrderOrderOrder PPPPickingickingickingicking MMMMethodsethodsethodsethods 6.1 Introduction. 6.2 Industry Trends Affecting Order Picking. 6.3 Modern Order Picking Systems. 6.4 Stock Profiling. 6.5 Order Picking Alternatives. 6.6 Order Picking Strategies. 6.7 Pick-To-Light Systems. 6.8 Paper Pick Lists. 6.9 Pick by Label 6.10 Pick by Voice. 6.11 Barcode Scanning. 6.12 Radio frequency identification. 6.13 Pick by light/pick to light 6.14 Put to light 6.15 Comparisons. 6.16 Deciding on type of picking system and equipment 7.7.7.7. Warehouse processes from replenishment toWarehouse processes from replenishment toWarehouse processes from replenishment toWarehouse processes from replenishment to ddddiiiispatch.spatch.spatch.spatch. 7.1 Introduction. 7.2 Replenishment 7.3 Value adding services. 7.4 Indirect activities. 7.5 Stock Management 7.6 Stock or inventory counting. 7.7 Cycle counting or perpetual inventory counts. 7.8 The count itself. 7.9 Security. 7.10 Returns processing. 7.11 Dispatch. 7.12 Role of the driver 8.8.8.8. Warehouse Management SystemWarehouse Management SystemWarehouse Management SystemWarehouse Management System 8.1 Introduction. 8.2 WMS Requirement 8.3 Other Functionality/Considerations. 8.4 Why does a company need a WMS? 8.5 Choosing a WMS. 8.6 Selection Process. 8.7 Finding a Reseller 8.8 Selecting the right WMS
  • 5. Certified Warehouse Manager www.vskills.in 8.9 Before the final decision 8.10 Implementation 8.11 Software as a service 9.9.9.9. Warehouse Layout and DesignWarehouse Layout and DesignWarehouse Layout and DesignWarehouse Layout and Design 9.1 Introduction 10.10.10.10. SSSStorage and handling equipmenttorage and handling equipmenttorage and handling equipmenttorage and handling equipment 10.1 Storage Systems 10.2 Pallets 10.3 Automated storage and retrieval Systems (AS/RS) 10.4 Temperature-controlled storage 10.5 Storage of packaged dangerous substances 11.11.11.11. Warehouse costsWarehouse costsWarehouse costsWarehouse costs 11.1 Types of costs 11.2 Return on investment (ROI) 11.3 Traditional versus activity based costing systems 11.4 Activity based Costing for Multi-Principals 11.5 Calculating Warehouse Storage Costs 11.6 Charging for shared user warehouse services 11.7 Logistics Charging Methods 12.12.12.12. Performance ManagementPerformance ManagementPerformance ManagementPerformance Management 12.1 Identifying Performance Measures 12.2 Key Performance Indicators 13.13.13.13. OutsourcingOutsourcingOutsourcingOutsourcing 13.1 The outsourcing decision 13.2 Core activity/Core competence 13.3 Improvement in customer service 13.4 Cost reduction 13.5 Labour relations 13.6 Financial strategy 13.7 Flexibility 13.8 Role of third party contractors 13.9 Preparing to outsource 13.10 Choosing the right partner 13.11 The transition 13.12 Managing a third party relationship 13.13 Why contracts fail 13.14 The future of outsourcing 14.14.14.14. Health and Safety ManagementHealth and Safety ManagementHealth and Safety ManagementHealth and Safety Management 14.1 Risk Assessment 14.2 Environment and Welfare
  • 6. Certified Warehouse Manager www.vskills.in 14.3 Fire Safety 14.4 Welfare Facilities 14.5 Slips and Trips 14.6 Electrical Safety 14.7 Accidents and Emergencies 14.8 Manual Handling 14.9 Mechanical Handling 14.10 Vehicles in and around the warehouse 14.11 Working at height
  • 7. Certified Warehouse Manager www.vskills.in Course OutlineCourse OutlineCourse OutlineCourse Outline Role of the Warehouse.Role of the Warehouse.Role of the Warehouse.Role of the Warehouse. Introduction. Benefits of Warehousing. Functions of Warehouses. Need for Holding Stock. Characteristics of Warehouses. Warehousing Efficiency and Effectiveness in the Supply Chain Process. Information and Technology Requirements. Measuring Performance. Role of Warehouse ManagerRole of Warehouse ManagerRole of Warehouse ManagerRole of Warehouse Manager Introduction. Warehouse Trade-offs. The Warehouse Managers Challenges. Challenges. Attracting and retaining warehouse employees. An ageing and constantly changing workforce. Training. Warehouse processes: Receiving and PutWarehouse processes: Receiving and PutWarehouse processes: Receiving and PutWarehouse processes: Receiving and Put----Away.Away.Away.Away. Introduction. Receiving. Pre-receipt In-handling. Preparation. Offloading. Checking. Cross Docking. Recording. Quality control Put-away. Warehouse Operating Principles: LayoutWarehouse Operating Principles: LayoutWarehouse Operating Principles: LayoutWarehouse Operating Principles: Layout Warehouse Design. Types of Warehouses. Warehouse Location. Planning the Distribution Warehouse. Warehouse Layout Qualitative factor rating method to select a site. Picking Strategies and EquipmentPicking Strategies and EquipmentPicking Strategies and EquipmentPicking Strategies and Equipment Introduction.
  • 8. Certified Warehouse Manager www.vskills.in Picker to Goods. Goods to Picker Automated Picking. Material Handling Equipment Storage Equipment OrderOrderOrderOrder PPPPickingickingickingicking MMMMethodsethodsethodsethods Introduction. Industry Trends Affecting Order Picking. Modern Order Picking Systems. Stock Profiling. Order Picking Alternatives. Order Picking Strategies. Pick-To-Light Systems. Paper Pick Lists. Pick by Label Pick by Voice. Barcode Scanning. Radio frequency identification. Pick by light/pick to light Put to light Comparisons. Deciding on type of picking system and equipment WaWaWaWarehouse processes from replenishment torehouse processes from replenishment torehouse processes from replenishment torehouse processes from replenishment to didididispatch.spatch.spatch.spatch. Introduction. Replenishment Value adding services. Indirect activities. Stock Management Stock or inventory counting. Cycle counting or perpetual inventory counts. The count itself. Security. Returns processing. Dispatch. Role of the driver Warehouse Management SystemWarehouse Management SystemWarehouse Management SystemWarehouse Management System Introduction. WMS Requirement Other Functionality/Considerations. Why does a company need a WMS? Choosing a WMS. Selection Process. Finding a Reseller
  • 9. Certified Warehouse Manager www.vskills.in Selecting the right WMS Before the final decision Implementation Software as a service Warehouse Layout and DesignWarehouse Layout and DesignWarehouse Layout and DesignWarehouse Layout and Design Introduction Storage and handling equipmentStorage and handling equipmentStorage and handling equipmentStorage and handling equipment Storage Systems Pallets Automated storage and retrieval Systems (AS/RS) Temperature-controlled storage Storage of packaged dangerous substances Warehouse costsWarehouse costsWarehouse costsWarehouse costs Types of costs Return on investment (ROI) Traditional versus activity based costing systems Activity based Costing for Multi-Principals Calculating Warehouse Storage Costs Charging for shared user warehouse services Logistics Charging Methods Performance ManagementPerformance ManagementPerformance ManagementPerformance Management Identifying Performance Measures Key Performance Indicators OutsourcingOutsourcingOutsourcingOutsourcing The outsourcing decision Core activity/Core competence Improvement in customer service Cost reduction Labour relations Financial strategy Flexibility Role of third party contractors Preparing to outsource Choosing the right partner The transition Managing a third party relationship Why contracts fail The future of outsourcing Health and Safety ManagementHealth and Safety ManagementHealth and Safety ManagementHealth and Safety Management Risk Assessment
  • 10. Certified Warehouse Manager www.vskills.in Environment and Welfare Fire Safety Welfare Facilities Slips and Trips Electrical Safety Accidents and Emergencies Manual Handling Mechanical Handling Vehicles in and around the warehouse Working at height
  • 11. Certified Warehouse Manager www.vskills.in Sample QuestionsSample QuestionsSample QuestionsSample Questions 1.1.1.1. Why is crossWhy is crossWhy is crossWhy is cross docking useddocking useddocking useddocking used ???? A. To change the docks B. To cross over the docks C. To sort material for different destinations D. None of the above 2222.... How many locations are present in hubHow many locations are present in hubHow many locations are present in hubHow many locations are present in hub andandandand spoke arrangementspoke arrangementspoke arrangementspoke arrangement ???? A. 1 B. 2 C. 3 D. None of the above 3333.... What is the fiWhat is the fiWhat is the fiWhat is the first step in designing of a warehouserst step in designing of a warehouserst step in designing of a warehouserst step in designing of a warehouse ???? A. Define objectives B. Create a detailed plan C. Start construction D. None of the above 4444.... Which picking method fulfills multiple orders at a timeWhich picking method fulfills multiple orders at a timeWhich picking method fulfills multiple orders at a timeWhich picking method fulfills multiple orders at a time ???? A. Discrete Picking B. Batch Picking C. Depends on pick size D. None of the above 5555.... When should a company opt for a warehouse ?When should a company opt for a warehouse ?When should a company opt for a warehouse ?When should a company opt for a warehouse ? A. If cost of warehouse is less than direct shipping cost B. If cost of warehouse is equal to direct shipping cost C. If cost of warehouse is more than direct shipping cost D. None of the above Answers: 1 (C), 2 (A), 3 (A), 4 (B), 5 (A)