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WHAT IS WINE COMMUNICATION?
AND WHO ARE THE WINE
COMMUNICATORS IN 2013?
Justin Howard-Sneyd MW
Global Wine Consultant – Laithwaite’s Wine

1
Communication happens only when the
message gets through

'The single biggest problem
with communication is the
illusion that it has taken
place’
George Bernard Shaw

2
So, if our target is the general public,
what messages have they received?

3
The primary emotion most people feel
when choosing wine is - FEAR

4
How do we dispel the unhelpful memes?

5
Effective communication changes
behaviour

“If anyone orders
Merlot I am leaving.
I am not drinking
fucking Merlot!”
6
Effective communication changes
behaviour

Following the film's U.S. release in October 2004, Merlot sales dropped 2% while
Pinot Noir sales increased 16% in the Western United States. - Wikipedia

7
So – what is the solution?

8
Finally

Remember, when you give a
man a fish, he eats for the day.
When you teach a man to fish,
them you get the whole
weekend to yourself!
9

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Justin Howard-Sneyd: WHAT IS WINE COMMUNICATION AND WHO ARE THE WINE COMMUNICATORS IN 2013?

Hinweis der Redaktion

  1. Arguments with Amanda over not communicating wellAnniversary card “can you repeat….Pilots – ‘You have control…’Trying to implement this in my marriage – ‘meet in Costa….’I get accused of being pedantric!
  2. According to them, Chardonnay is a town in Australia and Guigal is a grape variety.Here's what most people know about wine.'I don't know much about wine, but I know what I like’'Like a good wine, he got better as he got older’'The best partner for cheese is red wine’'Never drink red wine with fish’'Liking sweet wine is unsophisticated’'There is nothing worse than a 'wine snob’’'I hate that JillyGoolden off the telly’How do we dislodge these incorrect and unhelpful memes?
  3. The primary emotion that most people experience when thinking about wine is - FEARFear of getting it wrongFear of feeling stupidFear of choosing something that others will judge them byFear of liking the wrong thingFear of spending up for a special occasion, and ending up with am expensive bottle THEY DONT LIKE!
  4. For many people they won't even listen to a 'wine expert' because they don't trust that we have anything useful to say to them.That's why they cheer when evidence proves that we don't know what we are talking about.So they listen to brand-owners and celebrities and non-experts.Most of the 'communicating' we are doing never reaches its target.So, what is the solution?
  5. So, what is the solution?Teach children the art of tasting and smelling in schools.Teach a language for wine exploration that is simple and universal, and give people confidence in that language.Give people smarter tools to recommend wines to them that match their preference.Help people navigate the world of wine with encouragement, rather than disdain.