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A Crowd-sourcing Based Mobile
    Image Translation and
  Knowledge Sharing Service

Yefeng Liu, Vili Lehdonvirta1, Mieke Kleppe2, Todorka
   Alexandrova, Hiroaki Kimura, Tatsuo Nakajima


          Department of Computer Science
          Waseda University, Tokyo, Japan
   1Helsinki   Institute for Information Technology
       2Eindhoven     University of Technology

                 yefeng@dcl.info.waseda.ac.jp
Outline

• Introduction

• Human          Mobile Image Translation

• Preliminary              Study

• Discussion

• Future        Directions


  A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus   2
Introduction




“...I can’t wear tie
 here?? Should I
take off my tie?..”

                                    A menu board outside a restaurant, Tokyo

       A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus   3
Real World Problem




• Digitalpocket translators or online translation
 services are useless if you don’t know how to
 input the characters.


  A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus   4
(Typical) Mobile                                   Image Translation

Image                OCR                                               MT                                        English
Text                 Optical Character Recognition                     Machine Translation                       Text




                                                                                                Poor
    Irregular fonts or formats, handwriting, etc.                                           performance

        A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus         5
Our Solution: Human Mobile Image Translation


Image Text
                                                   Translator                                             English
                    Outsourcing                                                                           Text
Question of                                        Community
the image

                                                                                                Crowdsourcing


  •   Better quality in text recognition and translation
  •   Human worker can provide richer interpretations and responses
      in addition to literal answers.


         A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus     6
Image Based Translator + Mobile Q&A
 •   NOT only a translator

 •   But also a knowledge broker that allows users to share high level
     information pertinent to the situation at hand, e.g.

     •   advices

     •   instructions

     •   suggestions



          A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus   7
Basic work-flow overview



    Kanji                                                                      English
                  Open call                                                                        Scoring




                 etc.



Requester                                                                                                             Best
                                                 Translators                      Requester
                                                                                                                     answer


            A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus      8
Preliminary study


•A   preliminary study and design research aims to

     • verify         the feasibility of the design

     •    identify real user requirements and design
         issues




 A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus   9
Preliminary study - Method
Collected around a hundred pictures/questions from potential users



Fifteen characteristic cases were selected from the collected images


Interviewed the requesters what kind of answers they were expecting


                    Assigned questions to invited translators


        Compared the results with the requesters’ expectations


                  Interviewed translators for their feedbacks
    A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus   10
Preliminary Study Cases - Example 1

   “...how long do I have to wait?”


Information in the picture is insufficient
to answer this question.

However, most of the repliers can still
suggest an approximate waiting time
according to their life experiences.




        A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus   11
Preliminary Study Cases - Example 2

 “What are the events between 5th
             and 8th?”


Poor question text.

Some translators misunderstood the
question, thus provided useless
answers.




        A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus   12
Preliminary Study - Findings (1)

1. Communication between requester and worker.

  Better communication                         Better understanding                           Better result


2. Question/Answer style
    •   Short, but clear (e.g clarify to what level of details is wanted);
    •   Question with choices is better;
    •   Asking for links (of image/web page/etc) is a good way to lower the
        difficulty and faster the response time.


         A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus   13
Preliminary Study - Findings (2)

3. “Tweet” and “keywords” style answer is preferred


                                      a). “Pork, spicy, famous chinese food”


                                      b). “Twice cooked pork (huiguo rou)”
                                                   - meaningless if don’t know the name


  - Many translators use English as 2nd or 3rd language, they often
    face the problem of being unable to explain in long sentence.

       A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus   14
Discussion (1)
1. Quality of outcome

Misunderstanding between requester and
worker strongly affects quality of outcome.
          - Workers often are not native English speaker.
          - Requesters may use unclear or too complicate English.
          - Human always make mistakes.
          - Malicious replies.


suggests a single reply can hardly be trusted.


A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus   15
Discussion (2)


  Kanji                                                                        English
                                                                                                   Scoring

            open
            call




                                                                                                                      Best
Requester           Translators                 Proofreaders                      Requester
                                                                                                                     answer


                    An additional proofreading phase.
            A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus       16
Discussion (3)
   2. Different user types (user requirements)
                                                     Client Users


              Short-term stay                                                        Long-term stay



 Need immediate                    Waitable                       Need immediate                            Waitable
    answer                                                           answer

      A                                  B                                    C                                    D


may have different preference on the accuracy vs. timeliness trade-off
          A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus       17
Future Directions (1)
1. Dynamical task allocation with real time requirement

   •   Task is better be assigned to worker who is:

          i. capable for the task
                In this study case, local context of the requester and
                background information of the worker is important to
                determine the capacity.


          ii. available for the task
                Not only about if the worker is free, but also involves
                other factors like expertise, properties of question, etc.

         A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus   18
Future Directions (2)
2. Motivation and Incentive




                     Social and Intrinsic incentive: game play
                    A location-based mobile game is designed
      A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus   19
Current Status

                                        (some images here..)




         Preliminary                          Prototype                                  Redesign
           Study                            Implementation



                                                                           Early                      Usability Test/On
Design                     Redesign                                                                      field study
                                                                           Test

         This paper

             A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus   20
Thanks for your attention!



          Yefeng Liu, PhD candidate
         yefeng@dcl.info.waseda.ac.jp

  Distributed & Ubiquitous Computing Lab.
   Depart. of Computer Science, Waseda University
        http://www.dcl.info.waseda.ac.jp/

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A Crowdsourcing Based Mobile Image Translation and Knowledge Sharing Service

  • 1. A Crowd-sourcing Based Mobile Image Translation and Knowledge Sharing Service Yefeng Liu, Vili Lehdonvirta1, Mieke Kleppe2, Todorka Alexandrova, Hiroaki Kimura, Tatsuo Nakajima Department of Computer Science Waseda University, Tokyo, Japan 1Helsinki Institute for Information Technology 2Eindhoven University of Technology yefeng@dcl.info.waseda.ac.jp
  • 2. Outline • Introduction • Human Mobile Image Translation • Preliminary Study • Discussion • Future Directions A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 2
  • 3. Introduction “...I can’t wear tie here?? Should I take off my tie?..” A menu board outside a restaurant, Tokyo A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 3
  • 4. Real World Problem • Digitalpocket translators or online translation services are useless if you don’t know how to input the characters. A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 4
  • 5. (Typical) Mobile Image Translation Image OCR MT English Text Optical Character Recognition Machine Translation Text Poor Irregular fonts or formats, handwriting, etc. performance A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 5
  • 6. Our Solution: Human Mobile Image Translation Image Text Translator English Outsourcing Text Question of Community the image Crowdsourcing • Better quality in text recognition and translation • Human worker can provide richer interpretations and responses in addition to literal answers. A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 6
  • 7. Image Based Translator + Mobile Q&A • NOT only a translator • But also a knowledge broker that allows users to share high level information pertinent to the situation at hand, e.g. • advices • instructions • suggestions A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 7
  • 8. Basic work-flow overview Kanji English Open call Scoring etc. Requester Best Translators Requester answer A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 8
  • 9. Preliminary study •A preliminary study and design research aims to • verify the feasibility of the design • identify real user requirements and design issues A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 9
  • 10. Preliminary study - Method Collected around a hundred pictures/questions from potential users Fifteen characteristic cases were selected from the collected images Interviewed the requesters what kind of answers they were expecting Assigned questions to invited translators Compared the results with the requesters’ expectations Interviewed translators for their feedbacks A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 10
  • 11. Preliminary Study Cases - Example 1 “...how long do I have to wait?” Information in the picture is insufficient to answer this question. However, most of the repliers can still suggest an approximate waiting time according to their life experiences. A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 11
  • 12. Preliminary Study Cases - Example 2 “What are the events between 5th and 8th?” Poor question text. Some translators misunderstood the question, thus provided useless answers. A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 12
  • 13. Preliminary Study - Findings (1) 1. Communication between requester and worker. Better communication Better understanding Better result 2. Question/Answer style • Short, but clear (e.g clarify to what level of details is wanted); • Question with choices is better; • Asking for links (of image/web page/etc) is a good way to lower the difficulty and faster the response time. A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 13
  • 14. Preliminary Study - Findings (2) 3. “Tweet” and “keywords” style answer is preferred a). “Pork, spicy, famous chinese food” b). “Twice cooked pork (huiguo rou)” - meaningless if don’t know the name - Many translators use English as 2nd or 3rd language, they often face the problem of being unable to explain in long sentence. A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 14
  • 15. Discussion (1) 1. Quality of outcome Misunderstanding between requester and worker strongly affects quality of outcome. - Workers often are not native English speaker. - Requesters may use unclear or too complicate English. - Human always make mistakes. - Malicious replies. suggests a single reply can hardly be trusted. A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 15
  • 16. Discussion (2) Kanji English Scoring open call Best Requester Translators Proofreaders Requester answer An additional proofreading phase. A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 16
  • 17. Discussion (3) 2. Different user types (user requirements) Client Users Short-term stay Long-term stay Need immediate Waitable Need immediate Waitable answer answer A B C D may have different preference on the accuracy vs. timeliness trade-off A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 17
  • 18. Future Directions (1) 1. Dynamical task allocation with real time requirement • Task is better be assigned to worker who is: i. capable for the task In this study case, local context of the requester and background information of the worker is important to determine the capacity. ii. available for the task Not only about if the worker is free, but also involves other factors like expertise, properties of question, etc. A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 18
  • 19. Future Directions (2) 2. Motivation and Incentive Social and Intrinsic incentive: game play A location-based mobile game is designed A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 19
  • 20. Current Status (some images here..) Preliminary Prototype Redesign Study Implementation Early Usability Test/On Design Redesign field study Test This paper A Crowdsourcing Based Mobile Image Translation & Knowledge Sharing Service, MUM 2010, Limassol, Cyprus 20
  • 21. Thanks for your attention! Yefeng Liu, PhD candidate yefeng@dcl.info.waseda.ac.jp Distributed & Ubiquitous Computing Lab. Depart. of Computer Science, Waseda University http://www.dcl.info.waseda.ac.jp/