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UK Online
Advertising The
Success Story
Guy Phillipson – CEO
In this presentation

•   Online overtakes TV
•   Audience and Broadband
•   5 reasons for success
•   What next in the UK?
1. Online revenues
overtake TV
It’s
 Big
News
£1,752.1m
                                        market in H1 2009
                                               An increase of
                                              £82m year-on-year

Source: PricewaterhouseCoopers / Internet Advertising Bureau / WARC
H1 2009 vs. H1 2008



         4.6% increase
                                                                      on a like for like basis




Source: PricewaterhouseCoopers / Internet Advertising Bureau / WARC
Online advertising reaches record £920m in Q1 2009

                        ‘01               ‘02            ‘03                ‘04           ‘05                 ‘06          ‘07          ‘08
              1000                                                           Outdoor
                                                                                                                                            920.0
                                                                                                                                      846.1
               900                                                     Radio                                                   847.0
                                                                                                                                   822.7 834.0 832.0

               800                                                                                                          754.2
                                                                                                                        724.1
 £ millions




                                                                                                                     680.6
               700                                                                                               653.8

                                                                                                              583.7
               600
                                                                                                         514.9
                                                                                                      461.2
               500                                                                            456.0
                                                                                          385.5
               400                                                                        350.5                                         TV
                                                                                      327.0
                                                                                   303.5
               300
                                                                           254.6                                                Press
                                                                     174.6224.1
                                                                                                                                Display
               200                                                  171.8
                                                                152.1                                         Direct Mail
                                                             119.7
                                                         105.2
                                                      88.0
               100    47.442.836.638.936.645.251.163.8


                  0
                       Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2
                       01 01 01 01 02 02 02 02 03 03 03 03 04 04 04 04 05 05 05 05 06 06 06 06 07 07 07 07 08 08 08 08 09 09




Source: PricewaterhouseCoopers / Internet Advertising Bureau / WARC
H1 2009 market share 23.5%
 (18.7% in H1 2008)
% share of revenues for January to June 2009
                                                                               3.3%
                                                                                                                    Internet
                                                                                                1.0%
                                                      11.0% 4.8%
                                                                                                                    Television
                                                               4.4%
                                                                                                                    Press Display
                                           11.5%                                                                    Direct Mail
                                                                                                                    Press Classified
                                                        Total advertising
                                                             market                      23.5%                      Outdoor
                                                           £7.466bn                                                 Directories
                                         18.5%
                                                                                                                    Radio
                                                                                                                    Cinema
                                                                 21.9%



IAB estimates for actual ad spend by format are based on samples of categorised revenue from key IAB members provided by PwC.
Data excludes unclassified figures.

Source: PricewaterhouseCoopers / Internet Advertising Bureau / WARC
Online only medium showing growth in H1 2009
    Year on year growth for H1 2009

     Total advertising market
     growth = -16.6%                                                                                                               4.6%




                                                                                                                    -7.8%

                                                                                       -15.6%        -14.5%
                                                                         -16.1%
                                            -22.0%        -20.4%
                              -25.0%



               -37.3%


                Press    Directories        Outdoor         Press           TV          Radio       Direct Mail     Cinema         Internet
              Classified                                   Display

Source: PricewaterhouseCoopers / Internet Advertising Bureau, The Advertising Association / WARC: WARC estimate for directories.
The largest 6 countries make up 81% of
the total
                      Total by Country 2008 and 2007
                                                          € 2,889
               UK                                                   € 3,441
                                                     € 2,501
         Germany                                           € 2,975
                                       € 1,537
           France                          € 1,821
                              € 729
       Netherlands             € 794
                             € 667
              Italy            € 799
                           € 497
            Spain            € 628              2007

          Sweden           € 442                2008
         Denmark           € 415
                         € 282
          Norway          € 345

          Belgium        € 286           Source: IAB Europe/PwC ©
UK is 10 points ahead of the US
   Online has established itself as a main medium with a share
   of 20% and more in several countries
                                   Spend on online as a percentage of all
                                         media spend by country
                           Denmark                                                   24.4%
                                  UK                                              23.1%
                            Norway                                             21.1%
                            Sweden                                         19.5%
                         Netherlands                                    18.0%                           USA
                             France                                 16.1%                                at
                           Germany                                15.2%
                                                              12.7%
                                                                                                        13%
                             Poland
                             Finland                        11.5%
                            Hungary                        10.8%
                            Belgium                        10.5%
                               Spain                    8.9%
                                 Italy                  8.7%     Source: IAB Europe/PwC, WARC
                             Austria                 6.8%
                             Greece         2.1%


Note: This is based on WARC main media spend data, excluding internet with IAB ad spend added back in
Audience and
Broadband
infrastructure
Number of internet users* in the UK
                                                36.4m                                                                  17.8m
                   34.7m
                                                                                                      15.3m




                                             73%                                                                      49%
                                                                                                   44%                 49%
               71%                          UK Pop                                                  44%              online
                                                                                                  online              Online
              UK Pop                                                                               Online             pop
                                                                                                   pop                 Pop
                                                                                                    Pop




                                                                                                 Jul- Dec 2008 Jun - Jan 2009
             Jul- Dec 2008 Jun - Jan 2009
                                                                                                     Internet users going online
               Number of people online
                                                                                                        more than once a day
Source: NRS UKOM: Jul-Dec 2008; Jan – June 2009; *adults using the internet at least once in the last 12 months
Continuous growth in online audiences and
   broadband penetration
                            35                                                                    34.1    100%


                                                                                          31.7    93%                Users
                                                                                                          90%        BB
           Online audience (millions)




                            30                                                    29.1                    80%




                                                                                                                 % Broadband access
                                                                          27.7
                                                                                                          70%

                                                                  24.6




                                                                                                                       at home
                            25                                                                            60%
                                                          22.9
                                                                                                          50%
                                                  20.8
                            20                                                                            40%
                                        18.1
                                                                                                          30%


                            15                                                                            20%
                                            12%
                                                                                                          10%


                            10                                                                            0%
                                        Q1 02     Q1 03   Q1 04   Q1 05   Q1 06   Q1 07   Q1 08   Q1 09


Source: BMRB Internet Monitor
Majority of broadband services are now above 2 MB


             2009       7%                                    92%



                                                                                                                < 2MB
             2008 6%                24%                             70%
                                                                                                                2 MB
                                                                                                                >2 MB


             2007          19%                      34%                   47%



                    0%               20%                40%     60%         80%                100%



                  56% of home broadband users have used wireless broadband
                             at home in the last month (May 2009)

                                                                           Re-Based: All Internet users aged 15+ who
Source: BMRB Internet Monitor May 2007; May 2008; May 2009
                                                                           know their broadband connection speed
Online second only to TV
   % of media time for all internet users

                                                              Weekdays
                                                        5
                                                    6

                                                             35
                                               25

     Saturdays                                                                                   Sundays
                                                                                4
                                                        29
                            7 4                                           7
                                               TV                  18
                   19                                                                         47
                                          45   Internet
                                               Radio
                                               Newspapers
                                               Magazines                   24
                            25



Source: BMRB Internet Monitor, May 2009                             Base: All Internet users aged 15+
The broadband leaderboard

                France                               92%


                  Spain                              90%


             Germany                             88%


   United Kingdom                                88%


                     Italy                     82%


         Switzerland                     69%




Source: Nielsen Online, September 2009
5 Reasons for
success
1. Accountability
   – Online’s Key
   Strength
The digital media mix
   % share of revenues for H1 2009
                                                                                           Display
                                                                                           Classifieds
                                                         18.1%                             Paid for search
                                                                                           Solus Email


                                                                      19.2%                                       Half year total
                      62.6%
                                                                                                                   £1,752.1m



IAB estimates for actual ad spend by format are based on samples of categorised revenue from key IAB members provided by PwC.
Data excludes unclassified figures.

Source: PricewaterhouseCoopers / Internet Advertising Bureau / WARC
Search is the gateway to brands




                           • Engagement
                           •   Purchase
                           •   Registration
                           •   Retention
                           •   Awareness
                           •   PR
Search
More methods of accessing search

Mobile search
• Locations
• Price comparisons
• News
• Sport
• Weather
• Video

 “iPhone is already driving unheard-of levels of mobile internet usage, and the
 introduction of flat rate data tariffs is expected to increase this further.” Vivek
 Dec, O2
2. “Early Adopter”
   Categories
Cars, Tech, Mobile, Finance, Travel…
Display Sector Market Shares
                        Technology                                                                                               19.1%


                       Telecomms                                                                      13.3%


                            Finance                                                                 13.2%


       Entertainment & the Media                                                              11.8%


                Travel & Transport                                                  9.5%                 Based on 86% of total
                                                                                                         display ad spend
                        Automotive                                                  9.4%
                                                                                                         revenues
                Consumer Goods                                               8.1%


                              Retail                               6.1%
                                                                                                                                           *
     Government, social, poiltical
                                                          4.0%
           organisations
                                                                                                                                 H1 2009
          Business and Industrial                      3.5%




IAB estimates for industry sector shares are based on samples of categorised net revenue from key IAB members provided by PwC.
Data excludes unclassified figures and covers 85.5% of online revenues in H1 2009.

Source: PricewaterhouseCoopers / Internet Advertising Bureau / WARC
And 5 years ago….
                                         Finance                                                                                   19.4%
                                     Technology                                                              13.5%
                             Travel & Transport                                                       11.8%
                                      Automotive                                                  10.8%
                         Entertainment & Media                                         8.1%
                               Consumer goods                            4.8%
                                       Telecoms                       4.0%
                                            Retail               2.8%
                          Business & Industrial             1.6%
                       Gardening & Agriculture             1.5%
                    Govt & other organisations            1.1%
          Consumer-to-consumer Classifieds             0.5%
                                          Leisure      0.4%



IAB estimates for actual ad spend by industry are based on samples of categorised revenue from key IAB members provided by PwC.
The ranking now shows Telecoms as a separate category (previously included in Business & Industrial).
Data excludes unclassified figures.

                                                                                Source: PricewaterhouseCoopers / Internet Advertising Bureau / WARC
3. Video and Rich
   Media
Video pre-roll spend up 195%




     Up 99%              Up 195%
Mobile and Video are young shooting stars
Audiences Watching Video
Online Video Works!
    Online Ad Effectiveness: Display vs. Video Units
4. TV and Online –
   Better Together
TV Advertising & Online Advertising
Are More Effective When Used Together
Impressions of Uniqueness Are Greatly Improved
               % Agree: ‘This brand offers something unique from other brands’

                                    Seen TV only or Online only   Seen Both    Seen Neither TV nor Online
  = Significantly higher

  = Significantly different to                                                                         79
  group who’ve seen neither TV
  nor Online                                                                                   66
                                                                   57
                                                                                                             52
                                 38
                                                            30
                                                                              23
                           17             15



                   Finance category average              Car category average              FMCG category average

Uplift among
those exposed to                 +21%                             +27%                              +13% points
both TV + Online                 points                           points
:
TV & Online Ads Together Raise
Purchase Consideration
                      % Agree: ‘I am likely to buy/use this brand in the future’
                                        Seen TV only or Online only        Seen Both    Seen Neither TV nor Online
   = Significantly different to group
   who’ve seen neither TV nor Online
                                                                                                               77
  = Significantly higher                                                                                69
                                                                                                                        56
                                                                            51
                                  45

                           25                                      25
                                            19                                         18



                 Finance category average                       Car category average                FMCG category average
Uplift among                    +20%                                       +26%                                +8%
those exposed to                points                                     points                              points
both TV + Online
:


                                  Base : 16-34 ads main shoppers (1,004)
5. Agency
   Infra-structure
There used to be a digital divide in media
agencies

      1999                   1999
                           The Rest!

    Digital Specialist    Traditional Shops
Now they’re all doing it!

                2009
Creative comes from specialists

 Traditional Shop    Digital Agency

   Art Director     Creative Director
        +                   +
   Copywriter        Technologist
What next in the
  UK?
The UK Industry Planning System Launches in January 2010
Thank you

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UK Online Advertising The Success Story by Guy Phillipson

  • 1. UK Online Advertising The Success Story Guy Phillipson – CEO
  • 2. In this presentation • Online overtakes TV • Audience and Broadband • 5 reasons for success • What next in the UK?
  • 5.
  • 6. £1,752.1m market in H1 2009 An increase of £82m year-on-year Source: PricewaterhouseCoopers / Internet Advertising Bureau / WARC
  • 7. H1 2009 vs. H1 2008 4.6% increase on a like for like basis Source: PricewaterhouseCoopers / Internet Advertising Bureau / WARC
  • 8. Online advertising reaches record £920m in Q1 2009 ‘01 ‘02 ‘03 ‘04 ‘05 ‘06 ‘07 ‘08 1000 Outdoor 920.0 846.1 900 Radio 847.0 822.7 834.0 832.0 800 754.2 724.1 £ millions 680.6 700 653.8 583.7 600 514.9 461.2 500 456.0 385.5 400 350.5 TV 327.0 303.5 300 254.6 Press 174.6224.1 Display 200 171.8 152.1 Direct Mail 119.7 105.2 88.0 100 47.442.836.638.936.645.251.163.8 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 01 01 01 01 02 02 02 02 03 03 03 03 04 04 04 04 05 05 05 05 06 06 06 06 07 07 07 07 08 08 08 08 09 09 Source: PricewaterhouseCoopers / Internet Advertising Bureau / WARC
  • 9. H1 2009 market share 23.5% (18.7% in H1 2008) % share of revenues for January to June 2009 3.3% Internet 1.0% 11.0% 4.8% Television 4.4% Press Display 11.5% Direct Mail Press Classified Total advertising market 23.5% Outdoor £7.466bn Directories 18.5% Radio Cinema 21.9% IAB estimates for actual ad spend by format are based on samples of categorised revenue from key IAB members provided by PwC. Data excludes unclassified figures. Source: PricewaterhouseCoopers / Internet Advertising Bureau / WARC
  • 10. Online only medium showing growth in H1 2009 Year on year growth for H1 2009 Total advertising market growth = -16.6% 4.6% -7.8% -15.6% -14.5% -16.1% -22.0% -20.4% -25.0% -37.3% Press Directories Outdoor Press TV Radio Direct Mail Cinema Internet Classified Display Source: PricewaterhouseCoopers / Internet Advertising Bureau, The Advertising Association / WARC: WARC estimate for directories.
  • 11. The largest 6 countries make up 81% of the total Total by Country 2008 and 2007 € 2,889 UK € 3,441 € 2,501 Germany € 2,975 € 1,537 France € 1,821 € 729 Netherlands € 794 € 667 Italy € 799 € 497 Spain € 628 2007 Sweden € 442 2008 Denmark € 415 € 282 Norway € 345 Belgium € 286 Source: IAB Europe/PwC ©
  • 12. UK is 10 points ahead of the US Online has established itself as a main medium with a share of 20% and more in several countries Spend on online as a percentage of all media spend by country Denmark 24.4% UK 23.1% Norway 21.1% Sweden 19.5% Netherlands 18.0% USA France 16.1% at Germany 15.2% 12.7% 13% Poland Finland 11.5% Hungary 10.8% Belgium 10.5% Spain 8.9% Italy 8.7% Source: IAB Europe/PwC, WARC Austria 6.8% Greece 2.1% Note: This is based on WARC main media spend data, excluding internet with IAB ad spend added back in
  • 14. Number of internet users* in the UK 36.4m 17.8m 34.7m 15.3m 73% 49% 44% 49% 71% UK Pop 44% online online Online UK Pop Online pop pop Pop Pop Jul- Dec 2008 Jun - Jan 2009 Jul- Dec 2008 Jun - Jan 2009 Internet users going online Number of people online more than once a day Source: NRS UKOM: Jul-Dec 2008; Jan – June 2009; *adults using the internet at least once in the last 12 months
  • 15. Continuous growth in online audiences and broadband penetration 35 34.1 100% 31.7 93% Users 90% BB Online audience (millions) 30 29.1 80% % Broadband access 27.7 70% 24.6 at home 25 60% 22.9 50% 20.8 20 40% 18.1 30% 15 20% 12% 10% 10 0% Q1 02 Q1 03 Q1 04 Q1 05 Q1 06 Q1 07 Q1 08 Q1 09 Source: BMRB Internet Monitor
  • 16. Majority of broadband services are now above 2 MB 2009 7% 92% < 2MB 2008 6% 24% 70% 2 MB >2 MB 2007 19% 34% 47% 0% 20% 40% 60% 80% 100% 56% of home broadband users have used wireless broadband at home in the last month (May 2009) Re-Based: All Internet users aged 15+ who Source: BMRB Internet Monitor May 2007; May 2008; May 2009 know their broadband connection speed
  • 17. Online second only to TV % of media time for all internet users Weekdays 5 6 35 25 Saturdays Sundays 4 29 7 4 7 TV 18 19 47 45 Internet Radio Newspapers Magazines 24 25 Source: BMRB Internet Monitor, May 2009 Base: All Internet users aged 15+
  • 18. The broadband leaderboard France 92% Spain 90% Germany 88% United Kingdom 88% Italy 82% Switzerland 69% Source: Nielsen Online, September 2009
  • 20. 1. Accountability – Online’s Key Strength
  • 21. The digital media mix % share of revenues for H1 2009 Display Classifieds 18.1% Paid for search Solus Email 19.2% Half year total 62.6% £1,752.1m IAB estimates for actual ad spend by format are based on samples of categorised revenue from key IAB members provided by PwC. Data excludes unclassified figures. Source: PricewaterhouseCoopers / Internet Advertising Bureau / WARC
  • 22. Search is the gateway to brands • Engagement • Purchase • Registration • Retention • Awareness • PR
  • 24. More methods of accessing search Mobile search • Locations • Price comparisons • News • Sport • Weather • Video “iPhone is already driving unheard-of levels of mobile internet usage, and the introduction of flat rate data tariffs is expected to increase this further.” Vivek Dec, O2
  • 26. Cars, Tech, Mobile, Finance, Travel…
  • 27. Display Sector Market Shares Technology 19.1% Telecomms 13.3% Finance 13.2% Entertainment & the Media 11.8% Travel & Transport 9.5% Based on 86% of total display ad spend Automotive 9.4% revenues Consumer Goods 8.1% Retail 6.1% * Government, social, poiltical 4.0% organisations H1 2009 Business and Industrial 3.5% IAB estimates for industry sector shares are based on samples of categorised net revenue from key IAB members provided by PwC. Data excludes unclassified figures and covers 85.5% of online revenues in H1 2009. Source: PricewaterhouseCoopers / Internet Advertising Bureau / WARC
  • 28. And 5 years ago…. Finance 19.4% Technology 13.5% Travel & Transport 11.8% Automotive 10.8% Entertainment & Media 8.1% Consumer goods 4.8% Telecoms 4.0% Retail 2.8% Business & Industrial 1.6% Gardening & Agriculture 1.5% Govt & other organisations 1.1% Consumer-to-consumer Classifieds 0.5% Leisure 0.4% IAB estimates for actual ad spend by industry are based on samples of categorised revenue from key IAB members provided by PwC. The ranking now shows Telecoms as a separate category (previously included in Business & Industrial). Data excludes unclassified figures. Source: PricewaterhouseCoopers / Internet Advertising Bureau / WARC
  • 29. 3. Video and Rich Media
  • 30. Video pre-roll spend up 195% Up 99% Up 195% Mobile and Video are young shooting stars
  • 32. Online Video Works! Online Ad Effectiveness: Display vs. Video Units
  • 33. 4. TV and Online – Better Together
  • 34. TV Advertising & Online Advertising Are More Effective When Used Together
  • 35. Impressions of Uniqueness Are Greatly Improved % Agree: ‘This brand offers something unique from other brands’ Seen TV only or Online only Seen Both Seen Neither TV nor Online = Significantly higher = Significantly different to 79 group who’ve seen neither TV nor Online 66 57 52 38 30 23 17 15 Finance category average Car category average FMCG category average Uplift among those exposed to +21% +27% +13% points both TV + Online points points :
  • 36. TV & Online Ads Together Raise Purchase Consideration % Agree: ‘I am likely to buy/use this brand in the future’ Seen TV only or Online only Seen Both Seen Neither TV nor Online = Significantly different to group who’ve seen neither TV nor Online 77 = Significantly higher 69 56 51 45 25 25 19 18 Finance category average Car category average FMCG category average Uplift among +20% +26% +8% those exposed to points points points both TV + Online : Base : 16-34 ads main shoppers (1,004)
  • 37. 5. Agency Infra-structure
  • 38. There used to be a digital divide in media agencies 1999 1999 The Rest! Digital Specialist Traditional Shops
  • 39. Now they’re all doing it! 2009
  • 40. Creative comes from specialists Traditional Shop Digital Agency Art Director Creative Director + + Copywriter Technologist
  • 41. What next in the UK?
  • 42. The UK Industry Planning System Launches in January 2010