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How to Use Customer Intelligence
to Identify the Right Audience
for your B2B Content
Featuring: Nick Stein
Hana Abaza
VP Marketing,
Uberflip
Nick Stein
SVP Marketing
Vision Critical
TWEET YOUR QUESTIONS
@visioncritical
How to Use
Customer
Intelligence to
Identify the Right
Audience for your
B2B Content
Watch the on demand
webinar for full details
visioncritical.com/resources
78%of B2B marketers plan to
grow their content marketing
teams by one to three people
in the next year
(Marketing Charts)
65%of B2B buyers report that
the winning vendor’s
content had a significant
impact on their decision
(DemandGen Report)
76%
OF B2B MARKETERS
SAY THEY USE
CONTENT
MARKETING
(Content Marketing Institute)
of B2B marketers say they plan
on producing more content in
2016 compared to last year
(Content Marketing Institute)
B2B CONTENT MARKETING IS MAINSTREAM
Content Marketing Institute
of organizations intend to
increase their content
marketing budget
WHY B2B CONTENT MARKETING
IS GROWING
B2B BUYING IS MORE COMPLICATED THAN EVER
OF THE WAY THROUGH
THE PURCHASE DECISION BEFORE
THEY MEANINGFULLY ENGAGE
A SUPPLIER SALES REP
(CEB)
CUSTOMERS ARE 5.4
Is the average number of people
involved in a B2B buying group
(CEB)
11 to 17
average number of interactions between
a B2B buyer and a vendor in successful
buying transactions (SiriusDecisions)
THREE CHALLENGES IN
B2B CONTENT MARKETING
PROBLEM 1: OPTIMIZING DISTRIBUTION
PROBLEM 2: CREATING CONTENT THAT STANDS OUT
Content output from brands
has increased 35% per channel,
but content engagement
decreased by 17%
TrackMaven
PROBLEM 3: ATTRACTING THE RIGHT AUDIENCE
of content goes unused
because it’s irrelevant
Forrester Research
SALES TEAMS ARE
FOCUSED ON VERY
SPECIFIC PERSONAS
MARKETING
SALES
VERSUS
FIXING THE MARKETING-SALES DISCONNECT
RISE OF CUSTOMER MARKETING
Identify and engage advocates you can
use for marketing campaigns, media
opportunities, events, etc.
Reduce churn
Increase expansion revenue
THE SOLUTION TO THESE CHALLENGES:
GET A CLEARER PICTURE OF
YOUR TARGET PERSONAS
of B2B buyers say that
marketing content is not
useful, relevant or aligned
with the needs of decision
makers at their company
IDG Connect
IMAGINE A WORLD WHERE YOU CAN…
DEFINE YOUR PERSONAS
Learn about the pain points
of your target audience
UNCOVER PAIN POINTS
Discover the business
challenges facing your
target audience, so you can
use content to address
those pain points
OPTIMIZE CONTENT
MARKETING SPEND
Discover how your leads
and prospects prefer to
consume media and
which platforms you
should invest in
TEST CONTENT
Get feedback before
launch to maximize your
content marketing ROI
HOW MOST COMPANIES DO IT TODAY
Improve marketing campaigns
Build more comprehensive target personas
Get an understanding of the pain points of your audience
Get feedback to maximize your content’s effectiveness
Optimize your content marketing distribution channels and spending
Build stronger customer relationships over time by engaging with them regularly
1. c
Discover
how customer
intelligence helps
you identify the
right audience for
your B2B content
Watch this short video
and see how it works
www.visioncritical.com/how-customer-intelligence-works
Enterprise Guide to Marketing Technology
www.visioncritical.com/guide-to-marketing-technology
The Everything Guide to Millennials
www.visioncritical.com/guide-to-millennials
Enterprise Guide to Customer Intelligence
www.visioncritical.com/guide-to-customer-intelligence
RESOURCES
How to Use
Customer
Intelligence to
Identify the Right
Audience for your
B2B Content
Watch the on demand
webinar for full details
visioncritical.com/resources
How to Identify the Right Audience for B2B Content Marketing

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How to Identify the Right Audience for B2B Content Marketing

  • 1. How to Use Customer Intelligence to Identify the Right Audience for your B2B Content Featuring: Nick Stein
  • 2. Hana Abaza VP Marketing, Uberflip Nick Stein SVP Marketing Vision Critical TWEET YOUR QUESTIONS @visioncritical
  • 3.
  • 4. How to Use Customer Intelligence to Identify the Right Audience for your B2B Content Watch the on demand webinar for full details visioncritical.com/resources
  • 5. 78%of B2B marketers plan to grow their content marketing teams by one to three people in the next year (Marketing Charts) 65%of B2B buyers report that the winning vendor’s content had a significant impact on their decision (DemandGen Report) 76% OF B2B MARKETERS SAY THEY USE CONTENT MARKETING (Content Marketing Institute) of B2B marketers say they plan on producing more content in 2016 compared to last year (Content Marketing Institute) B2B CONTENT MARKETING IS MAINSTREAM
  • 6. Content Marketing Institute of organizations intend to increase their content marketing budget
  • 7. WHY B2B CONTENT MARKETING IS GROWING
  • 8. B2B BUYING IS MORE COMPLICATED THAN EVER OF THE WAY THROUGH THE PURCHASE DECISION BEFORE THEY MEANINGFULLY ENGAGE A SUPPLIER SALES REP (CEB) CUSTOMERS ARE 5.4 Is the average number of people involved in a B2B buying group (CEB) 11 to 17 average number of interactions between a B2B buyer and a vendor in successful buying transactions (SiriusDecisions)
  • 9. THREE CHALLENGES IN B2B CONTENT MARKETING
  • 10. PROBLEM 1: OPTIMIZING DISTRIBUTION
  • 11. PROBLEM 2: CREATING CONTENT THAT STANDS OUT Content output from brands has increased 35% per channel, but content engagement decreased by 17% TrackMaven
  • 12. PROBLEM 3: ATTRACTING THE RIGHT AUDIENCE
  • 13. of content goes unused because it’s irrelevant Forrester Research
  • 14. SALES TEAMS ARE FOCUSED ON VERY SPECIFIC PERSONAS
  • 17. RISE OF CUSTOMER MARKETING Identify and engage advocates you can use for marketing campaigns, media opportunities, events, etc. Reduce churn Increase expansion revenue
  • 18. THE SOLUTION TO THESE CHALLENGES: GET A CLEARER PICTURE OF YOUR TARGET PERSONAS
  • 19. of B2B buyers say that marketing content is not useful, relevant or aligned with the needs of decision makers at their company IDG Connect
  • 20. IMAGINE A WORLD WHERE YOU CAN… DEFINE YOUR PERSONAS Learn about the pain points of your target audience UNCOVER PAIN POINTS Discover the business challenges facing your target audience, so you can use content to address those pain points OPTIMIZE CONTENT MARKETING SPEND Discover how your leads and prospects prefer to consume media and which platforms you should invest in TEST CONTENT Get feedback before launch to maximize your content marketing ROI
  • 21. HOW MOST COMPANIES DO IT TODAY
  • 23. Build more comprehensive target personas Get an understanding of the pain points of your audience Get feedback to maximize your content’s effectiveness Optimize your content marketing distribution channels and spending Build stronger customer relationships over time by engaging with them regularly 1. c
  • 24.
  • 25. Discover how customer intelligence helps you identify the right audience for your B2B content Watch this short video and see how it works www.visioncritical.com/how-customer-intelligence-works
  • 26. Enterprise Guide to Marketing Technology www.visioncritical.com/guide-to-marketing-technology The Everything Guide to Millennials www.visioncritical.com/guide-to-millennials Enterprise Guide to Customer Intelligence www.visioncritical.com/guide-to-customer-intelligence RESOURCES
  • 27. How to Use Customer Intelligence to Identify the Right Audience for your B2B Content Watch the on demand webinar for full details visioncritical.com/resources