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COMPELLING BRAND IDENTITIES IN PRINT & WEB




        ID ENTITY

         P R INT

      P UBLISHING
                       How to Add Value To
          WEB
                       Your Small Business with
 Visible Logic, Inc.
  142 High Street
                       Effective Branding
         Suite 615
Portland, ME 04101
     207.761.4230      The Portland Resource Group, January 2011
 visiblelogic.com
How To Add Value To Your Small Business with Effective Branding




                Emily Brackett
                        President
                    Visible Logic, Inc.


              Graphic Design & Branding:
Logos, Web Sites, Print Marketing, Book Covers & Interiors
              Brand Positioning & Strategy
How To Add Value To Your Small Business with Effective Branding




What is Branding?
 Why Should I Care?
What is branding?                                How To Add Value To Your Small Business with Effective Branding




What is Branding
Why Does Branding Matter?
 •	 Attract better clients / customers

 •	 Charge a premium for products / services

 •	 It becomes a promise to your prospects

 •	 You become the top-of-mind, premium choice
What is branding?                                    How To Add Value To Your Small Business with Effective Branding




Why is graphic design at the heart of branding?
 •	 Recognition starts the process of know me, like me, trust me

 •	 We are visual beings
What is branding?   How To Add Value To Your Small Business with Effective Branding
What is branding?          How To Add Value To Your Small Business with Effective Branding




Is branding just a logo?
What is branding?          How To Add Value To Your Small Business with Effective Branding




Is branding just a logo?
What is branding?          How To Add Value To Your Small Business with Effective Branding




Is branding just a logo?
 •	 Visual position
What is branding?                                                                                                                                  How To Add Value To Your Small Business with Effective Branding




                                          Is branding just a logo?
                                               •	 Visual position



glANd breeze

was founded in 2006 by Mark
 is concern for the environment,
effect of global climate change and
 sant place to live for his kids, their
tions beyond.
 llc is a fully insured and licensed
wind based electricity generation
d businesses.
 r is a graduate of the University of
 Lowell) with a Masters of Science
g, a Bachelors of Science in Nuclear
past 11 years, Mark co-owned and                                                                                                                                                                   Working with New England Breeze
 ement consulting and training                                                                                                                                                                     Our #1 priority is meeting your expectations
Inc. In his career he has served as                                                                                                                                                                while meeting our commitment to protecting
                                                                                                                                                                                                   the planet.
tant to Fortune 1000 companies,
 d Nuclear Engineer. In January
ed by Al Gore to teach about                                            Residential solaR
 te he has given 30 presentations to
  en not championing the environ-
                                             Generate your own          Let New England Breeze work with you to design and
                                                                        build the ideal Solar Solution for your home. We can
                                                                        install a solar electricity generation systems to fit your
und on stage performing with the              clean electricity         needs. Small roof, large roof, no roof, no problem. Our      ouR mission
Edge Players in Hudson, MA and                                          designs look great and exceed all utility standards and      Reduce and reverse the effects of fossil fuel energy on

                                          for your home or business ,
                                                                        building codes.                                              New England’s environment by helping you generate
 s family, wife Jocelyne and triplet                                                                                                 your own clean, reliable electricity.
Curtis and Russell).
                                                                        CommeRCial solaR
 te of Worcester Polytechnic Insti-            with a solar or          Do you have a business with an expansive roof?               WHat We do                                                    ouR PRoCess
                                                                        Cover it with solar panels. There has never been a better      •	 Design	your	system                                       1. site assessment:
 degree in Mechanical Engineering                                       time for a business to put up a solar electric system in
  in Computer Science. After 25               wind system from          Massachusetts.
                                                                                                                                       •	 Complete	all	grant	applications                            •	 How	much	power	do	you	use?

                                                                                                                                       •	 Obtain	all	permits                                         •	 What	conservation	steps	have	you	taken?
 lopment, Bill left his career two
newable energy business installing          new enGland breeze          The grants are excellent and the tax benefits are
                                                                        substantial. An installed Solar Electric Systems can
                                                                                                                                       •	 Secure	power	company	connection	agreement                  •	 What	conservation	steps	can	you	take?
                                                                                                                                                                                                     •	 Do	you	have	shading	issues?
                                                                        generate immediate positive cash flow.                         •	 Supply	all	materials
 s. Bill’s hobbies include mentoring
                                                                                                                                       •	 Install	your	system                                      2. solution specification:
   at Assabet Valley and Blackstone                                                                                                                                                                  •	 One	that	fits	both	your	needs	and	your		
                                                                        Wind systems                                                   •	 Teach	you	about	your	system
 ls where he has used LEGO robot-                                                                                                                                                                       sites	advantages	and	limitations.
                                                                        We install medium scale wind generation systems.
 dents prototype their designs of                                       These systems quietly and safely power your property                                                                       3. Cost estimates:
                                                                                                                                     installations also inClude
  not building robots or designing                                      while offsetting some or all of the power you purchase         •	 5	year	workmanship	warranty
                                                                                                                                                                                                     •	 Detailed	estimates	including	all	tax	credits,		
ems, Bill enjoys time with his wife,                                    from your utility.
                                                                                                                                       •	 3	years	of	web	based	monitoring
                                                                                                                                                                                                       rebates,	and	grants.

 achel and his two Welsh Corgis                                                                                                        •	 Annual	inspection	during	warranty	period
                                                                                                                                                                                                   4. installation:
                                                                                                                                                                                                     •	 Turn-key	installation	from	site	preparation	to	cleanup.

                                                                                                                                                                                                   5. Handoff:
                                                                                                                                                                                                     •	 You	will	learn	how	to	keep	your	system	running		
                                                                                                                                                                                                       at	peak	production.



wEnglandBreeze.com
 ive, Hudson, MA 01749
978-567-9463                                www.newenglandbreeze.com                                                                                                                                             Call (978) 567-9463 or Visit
                                                                                                                                                                                                            www.NewEnglandBreeze.com
                                                                                                                                                                                                           and request a solar system estimate
                                                                                                                                                                                                                or a wind site assessment
What is branding?                                     How To Add Value To Your Small Business with Effective Branding




Is branding just a logo?
   •	 Visual position

   •	 Positioning statements and audience research



Brand Statement: Knollwood Energy provides solar panel owners the easiest way to apply for Solar
Renewable Energy Certification and get the best financial return on their credits.

Positioning Statement: Ease of use; Best financial return; Best referral for installer; Experienced
industry leader

Key Audience: 1) Installers are tradespeople usually coming from the roofing, renovation or construc-
tion field who understand the growth potential of this market segment. 2) Residential home owners,
older than 60 years old who want to maximize their financial return,
What is branding?                                  How To Add Value To Your Small Business with Effective Branding




Is branding just a logo?
 •	 Visual position

 •	 Positioning statements and audience research

 •	 Writing tone and content
What is branding?                                  How To Add Value To Your Small Business with Effective Branding




Is branding just a logo?
 •	 Visual position

 •	 Positioning statements and audience research

 •	 Writing tone and content

 •	 Actions, customer service, etc.

 •	 What customers say

 •	 Media, etc.
How To Add Value To Your Small Business with Effective Branding




Branding Identity:
Control What You Can
Brand Identity -vs- External Factors             How To Add Value To Your Small Business with Effective Branding




Your Brand is a Combination of:
   The Identity you build and

   The Perception / Messages that come from others
        An official “face” of an organization (Exec. Director, Founder, etc.)

        Employees / volunteers

        Clients / Customers / Recipients / Beneficiaries

        Media
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding




Take 2:
A Strong Brand Identity Can Help
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding




Another Typical Scenario?
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding
Brand Identity -vs- External Factors   How To Add Value To Your Small Business with Effective Branding




Critical Elements for a
Comprehensive Brand Identity
 •	 Logo

 •	 Web Site

 •	 Business Card
How To Add Value To Your Small Business with Effective Branding




Brand Equity
 Case Studies
Brand Equity & Case Studies                           How To Add Value To Your Small Business with Effective Branding




The Value of Brand Equity
 •	 Premium pricing

 •	 Better, higher paying clients

 •	 Reduced marketing costs (eventually)

 •	 Greater value when selling the business (eventually)
Brand Equity & Case Studies   How To Add Value To Your Small Business with Effective Branding




Cream & Sugar Bakery
Brand Equity & Case Studies   How To Add Value To Your Small Business with Effective Branding




Cream & Sugar Bakery
Brand Equity & Case Studies   How To Add Value To Your Small Business with Effective Branding




Cream & Sugar Bakery
Brand Equity & Case Studies                   How To Add Value To Your Small Business with Effective Branding




Cream & Sugar Bakery


         I get numerous positive comments on my logo and my labels, which you
         designed. Now, with the website up and indexed on Google, suddenly the
         majority of customers are placing orders with me just after seeing the
         website! I would estimate that my retail business has increased by
         50%, and my web-based sales four-fold because of people finding the
         website, and trusting the website enough to place an order with me.


         —Elise Richer, Cream & Sugar Bakery
Brand Equity & Case Studies   How To Add Value To Your Small Business with Effective Branding




Educational Endeavors
Brand Equity & Case Studies   How To Add Value To Your Small Business with Effective Branding




Educational Endeavors
Brand Equity & Case Studies                        How To Add Value To Your Small Business with Effective Branding




Educational Endeavors


         “We offered excellent services. We just didn’t have the proper perception of our ser-
         vices,” —Eric Davis, Director

         Before they defined and revised their brand, Educational Endeavors had 15 academic
         tutoring clients and no institutional clients. Within six months of launching their new
         brand, Educational Endeavors’ business jumped dramatically. The number of aca-
         demic tutoring clients increased to 25, and they acquired more than 10 institutional
         clients seeking consulting services. The company started acquiring institutional
         clients because of their new, professional image. Business has since doubled.
How To Add Value To Your Small Business with Effective Branding




            Emily Brackett
                 Visible Logic, Inc.
                  visiblelogic.com
               visiblelogic.com/blog
              twitter: @VisibleLogic
           facebook: Emily K Brackett
      facebook: facebook.com/VisibleLogic
 LinkedIn personal: linkedin.com/in/emilybrackett
LinkedIn company: linkedin.com/company/204702
How To Add Value To Your Small Business with Effective Branding




                     Resources
                       White Paper:
Graphic Design: The Crucial Step Toward Higher Brand Equity,
  Increased Revenues (Educational Endeavors Case Study)

         8 Tips for a Comprehensive Brand Identity

       Survey & White Paper on Email Domain Names

                           Blog

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How to Add Value To Your Small Business with Effective Branding

  • 1. COMPELLING BRAND IDENTITIES IN PRINT & WEB ID ENTITY P R INT P UBLISHING How to Add Value To WEB Your Small Business with Visible Logic, Inc. 142 High Street Effective Branding Suite 615 Portland, ME 04101 207.761.4230 The Portland Resource Group, January 2011 visiblelogic.com
  • 2. How To Add Value To Your Small Business with Effective Branding Emily Brackett President Visible Logic, Inc. Graphic Design & Branding: Logos, Web Sites, Print Marketing, Book Covers & Interiors Brand Positioning & Strategy
  • 3. How To Add Value To Your Small Business with Effective Branding What is Branding? Why Should I Care?
  • 4. What is branding? How To Add Value To Your Small Business with Effective Branding What is Branding Why Does Branding Matter? • Attract better clients / customers • Charge a premium for products / services • It becomes a promise to your prospects • You become the top-of-mind, premium choice
  • 5. What is branding? How To Add Value To Your Small Business with Effective Branding Why is graphic design at the heart of branding? • Recognition starts the process of know me, like me, trust me • We are visual beings
  • 6. What is branding? How To Add Value To Your Small Business with Effective Branding
  • 7. What is branding? How To Add Value To Your Small Business with Effective Branding Is branding just a logo?
  • 8. What is branding? How To Add Value To Your Small Business with Effective Branding Is branding just a logo?
  • 9. What is branding? How To Add Value To Your Small Business with Effective Branding Is branding just a logo? • Visual position
  • 10. What is branding? How To Add Value To Your Small Business with Effective Branding Is branding just a logo? • Visual position glANd breeze was founded in 2006 by Mark is concern for the environment, effect of global climate change and sant place to live for his kids, their tions beyond. llc is a fully insured and licensed wind based electricity generation d businesses. r is a graduate of the University of Lowell) with a Masters of Science g, a Bachelors of Science in Nuclear past 11 years, Mark co-owned and Working with New England Breeze ement consulting and training Our #1 priority is meeting your expectations Inc. In his career he has served as while meeting our commitment to protecting the planet. tant to Fortune 1000 companies, d Nuclear Engineer. In January ed by Al Gore to teach about Residential solaR te he has given 30 presentations to en not championing the environ- Generate your own Let New England Breeze work with you to design and build the ideal Solar Solution for your home. We can install a solar electricity generation systems to fit your und on stage performing with the clean electricity needs. Small roof, large roof, no roof, no problem. Our ouR mission Edge Players in Hudson, MA and designs look great and exceed all utility standards and Reduce and reverse the effects of fossil fuel energy on for your home or business , building codes. New England’s environment by helping you generate s family, wife Jocelyne and triplet your own clean, reliable electricity. Curtis and Russell). CommeRCial solaR te of Worcester Polytechnic Insti- with a solar or Do you have a business with an expansive roof? WHat We do ouR PRoCess Cover it with solar panels. There has never been a better • Design your system 1. site assessment: degree in Mechanical Engineering time for a business to put up a solar electric system in in Computer Science. After 25 wind system from Massachusetts. • Complete all grant applications • How much power do you use? • Obtain all permits • What conservation steps have you taken? lopment, Bill left his career two newable energy business installing new enGland breeze The grants are excellent and the tax benefits are substantial. An installed Solar Electric Systems can • Secure power company connection agreement • What conservation steps can you take? • Do you have shading issues? generate immediate positive cash flow. • Supply all materials s. Bill’s hobbies include mentoring • Install your system 2. solution specification: at Assabet Valley and Blackstone • One that fits both your needs and your Wind systems • Teach you about your system ls where he has used LEGO robot- sites advantages and limitations. We install medium scale wind generation systems. dents prototype their designs of These systems quietly and safely power your property 3. Cost estimates: installations also inClude not building robots or designing while offsetting some or all of the power you purchase • 5 year workmanship warranty • Detailed estimates including all tax credits, ems, Bill enjoys time with his wife, from your utility. • 3 years of web based monitoring rebates, and grants. achel and his two Welsh Corgis • Annual inspection during warranty period 4. installation: • Turn-key installation from site preparation to cleanup. 5. Handoff: • You will learn how to keep your system running at peak production. wEnglandBreeze.com ive, Hudson, MA 01749 978-567-9463 www.newenglandbreeze.com Call (978) 567-9463 or Visit www.NewEnglandBreeze.com and request a solar system estimate or a wind site assessment
  • 11. What is branding? How To Add Value To Your Small Business with Effective Branding Is branding just a logo? • Visual position • Positioning statements and audience research Brand Statement: Knollwood Energy provides solar panel owners the easiest way to apply for Solar Renewable Energy Certification and get the best financial return on their credits. Positioning Statement: Ease of use; Best financial return; Best referral for installer; Experienced industry leader Key Audience: 1) Installers are tradespeople usually coming from the roofing, renovation or construc- tion field who understand the growth potential of this market segment. 2) Residential home owners, older than 60 years old who want to maximize their financial return,
  • 12. What is branding? How To Add Value To Your Small Business with Effective Branding Is branding just a logo? • Visual position • Positioning statements and audience research • Writing tone and content
  • 13. What is branding? How To Add Value To Your Small Business with Effective Branding Is branding just a logo? • Visual position • Positioning statements and audience research • Writing tone and content • Actions, customer service, etc. • What customers say • Media, etc.
  • 14. How To Add Value To Your Small Business with Effective Branding Branding Identity: Control What You Can
  • 15. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding Your Brand is a Combination of: The Identity you build and The Perception / Messages that come from others An official “face” of an organization (Exec. Director, Founder, etc.) Employees / volunteers Clients / Customers / Recipients / Beneficiaries Media
  • 16. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 17. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 18. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 19. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 20. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 21. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 22. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 23. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 24. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 25. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 26. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 27. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 28. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 29. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 30. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 31. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 32. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding Take 2: A Strong Brand Identity Can Help
  • 33. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 34. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 35. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 36. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 37. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 38. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 39. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 40. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding Another Typical Scenario?
  • 41. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 42. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding
  • 43. Brand Identity -vs- External Factors How To Add Value To Your Small Business with Effective Branding Critical Elements for a Comprehensive Brand Identity • Logo • Web Site • Business Card
  • 44. How To Add Value To Your Small Business with Effective Branding Brand Equity Case Studies
  • 45. Brand Equity & Case Studies How To Add Value To Your Small Business with Effective Branding The Value of Brand Equity • Premium pricing • Better, higher paying clients • Reduced marketing costs (eventually) • Greater value when selling the business (eventually)
  • 46. Brand Equity & Case Studies How To Add Value To Your Small Business with Effective Branding Cream & Sugar Bakery
  • 47. Brand Equity & Case Studies How To Add Value To Your Small Business with Effective Branding Cream & Sugar Bakery
  • 48. Brand Equity & Case Studies How To Add Value To Your Small Business with Effective Branding Cream & Sugar Bakery
  • 49. Brand Equity & Case Studies How To Add Value To Your Small Business with Effective Branding Cream & Sugar Bakery I get numerous positive comments on my logo and my labels, which you designed. Now, with the website up and indexed on Google, suddenly the majority of customers are placing orders with me just after seeing the website! I would estimate that my retail business has increased by 50%, and my web-based sales four-fold because of people finding the website, and trusting the website enough to place an order with me. —Elise Richer, Cream & Sugar Bakery
  • 50. Brand Equity & Case Studies How To Add Value To Your Small Business with Effective Branding Educational Endeavors
  • 51. Brand Equity & Case Studies How To Add Value To Your Small Business with Effective Branding Educational Endeavors
  • 52. Brand Equity & Case Studies How To Add Value To Your Small Business with Effective Branding Educational Endeavors “We offered excellent services. We just didn’t have the proper perception of our ser- vices,” —Eric Davis, Director Before they defined and revised their brand, Educational Endeavors had 15 academic tutoring clients and no institutional clients. Within six months of launching their new brand, Educational Endeavors’ business jumped dramatically. The number of aca- demic tutoring clients increased to 25, and they acquired more than 10 institutional clients seeking consulting services. The company started acquiring institutional clients because of their new, professional image. Business has since doubled.
  • 53. How To Add Value To Your Small Business with Effective Branding Emily Brackett Visible Logic, Inc. visiblelogic.com visiblelogic.com/blog twitter: @VisibleLogic facebook: Emily K Brackett facebook: facebook.com/VisibleLogic LinkedIn personal: linkedin.com/in/emilybrackett LinkedIn company: linkedin.com/company/204702
  • 54. How To Add Value To Your Small Business with Effective Branding Resources White Paper: Graphic Design: The Crucial Step Toward Higher Brand Equity, Increased Revenues (Educational Endeavors Case Study) 8 Tips for a Comprehensive Brand Identity Survey & White Paper on Email Domain Names Blog