12.2 l2 implement-and_use_order management_ame integration

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Purpose:
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Oracle E-Business Suite 12.2:
Implement & Use Oracle
Order Management Part 3

Feature Overview for
Integration with Oracle
Approvals Management
(AME)

Integration with Oracle Approvals Management
 Perform approvals of Returns, Quotes and Sales Agreements
leveraging Oracle Approval Management (AME) capabilities
 The following inherent capabilities of AME are now available in Order
Management approval processes:
o Use seeded and custom attributes to create AME conditions and rules
o Dynamically determine the list of approvers based on AME conditions and
rules
o Perform Serial or Parallel Approvals
o Additional options in Parallel Approvals such as “First Responder Wins” and
”Consensus”
Description

 Leverage AME to dynamically generate the list of approvers based on
attribute values, conditions, approval types and approval groups
 Centralize storage of approval policies to improve audit and
accountability
 Rapid and easy implementation
Business Value

Process Flow
Submit Draft
PROCESS STEPS - QUOTE
Create Quote with “Negotiation Flow
Generic – With Approval” workflow
Notifications are sent to the list of
approvers generated by AME
Approvers take the action to Approve/
Reject the notifications
Quote Progresses or is Rejected
Book the Order
PROCESS STEPS - RETURN
Create RMA with “Order Flow –Mixed
or Return with Approval” workflow
Notifications are sent to the list of
approvers generated by AME
Approvers take the action to Approve/
Reject the notifications
RMA Progresses or is Rejected

D E M O N S T R A T I O N
Process Flow Demonstration

Process Flow: Demo Business Cases
 Quote Approval
Rule: For the customer “XX Universal Card” and “Order Amount greater
than $2,000”, approval is required from two levels of the manager hierarchy.
 RMA Approval
Rule: For the Item “STD-ITEM-01” and “Return Quantity greater than 3”,
approval is required from any one person in two levels of the manager
hierarchy. In other words, “First Responder Wins”.

Process Flow: Demo Organization Hierarchy
Donna Williams
Administrative Assistant
Susan Smith
Finance Controller
Julia Evans
Finance Manager
Peter Scott
Finance Director
Pat Stock
Employee
Casey Brown
IT Manager
Jeff Jones
IT Manager
William Tucker
IT Director
Paul Nelson
President
John Turner
CEO

Process Flow: Quote Approval using AME
 Login as “Pat Stock”
 Create a Quote
• Customer: XX Universal
Card”
• Quote Amount: $2,500
 Initiate “Submit Draft” action

 Login as “Casey Brown”
 “Approve” the Quote
 List of approvers is
generated. In this case,
the approvers are
“Casey Brown” and
“William Tucker”
 Notifications are sent
sequentially to the
approvers.
 Approval is requested
from the first level in
the hierarchy “Casey
Brown”

 Approval is requested
from the next level in
the hierarchy “William
Tucker”
 Login as “William
Tucker”
 “Approve” the Quote

 Approval process is
completed
 Quote status
progresses to the next
step
 In this example, the
next step is “Pending
Customer Acceptance”

Process Flow: RMA Approval using AME
 Login as “Pat Stock”
 Create an RMA Line
• Item: STD-ITEM-01
• Return Quantity: 4
 Book the Order

 Login as “Casey
Brown” or “William
Tucker”
 “Reject “ the RMA
 List of approvers is
generated
 Notifications are sent
simultaneously to the
list of approvers
 In this case, the
approvers are “Casey
Brown” and “William
Tucker”

 Approval Process is
completed as “Rejected”
 RMA status is updated to
“Return Rejected”

Implementation Overview for
Integration with Oracle
(AME)

Setup: Transaction Types
 To enable AME
Integration:
o Select the option “Use
Engine”
o Assign appropriate
workflow process
“Order Flow - Mixed or
Return with Approval” for
RMAs
“Negotiation Flow -
Generic with Approval” for
Quotes and Sales
Agreements

 New Transaction Types seeded in AME are:
o Order Management Return Approval
o Order Management Negotiation Approval
o Order Management Sales Agreement Approval
Dependencies and Interactions

`
 New Attributes seeded in AME are:
o For RMA and Quotes:
 Header Level: Customer, Customer Category, Order Type and Order Amount
 Line Level: Line Type, Item, Quantity, Line Amount and Line Discount Percent
o For Sales Agreements:
 Header Level: Customer, Customer Category and Order Type
 Line Level: Item
Dependencies and Interactions

Additional Resources
 For more information about Oracle Applications
– http://www.oracle.com/applications/home.html
 For more information about Education
– http://www.oracle.com/education/index.html
 For more information about Support
– http://www.oracle.com/support/
 For Oracle Product documentation
– http://www.oracle.com/technology/documentation/applications.html

12.2 l2 implement-and_use_order management_ame integration

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