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DESIGN FOR PRODUCTION
SANGEETA JAIN
WHAT IS DESIGN?
•  Verb	
  
–  To	
  conceive	
  in	
  the	
  mind	
  
–  To	
  formulate	
  a	
  plan	
  	
  
–  To	
  plan	
  out	
  in	
  systema5c	
  
–  To	
  create	
  or	
  contrive	
  for	
  a	
  par5cular	
  purpose	
  	
  
–  To	
  have	
  as	
  a	
  goal	
  or	
  purpose	
  
–  To	
  create	
  or	
  execute	
  in	
  an	
  ar5s5c	
  or	
  highly	
  skilled	
  manner	
  
–  To	
  make	
  or	
  execute	
  plans	
  
–  To	
  have	
  a	
  goal	
  or	
  purpose	
  in	
  mind	
  
WHAT IS DESIGN?
•  Noun	
  
–  A	
  drawing	
  or	
  sketch	
  
–  A	
  graphic	
  representa5on	
  
–  The	
  purposeful	
  or	
  inven5ve	
  arrangement	
  of	
  parts	
  	
  
–  A	
  plan	
  	
  
–  A	
  project	
  
–  A	
  reasoned	
  purpose	
  or	
  intent	
  
DEFINITION OF DESIGN?
Design is the process and art of combining text
and graphics and communicating a message
effectively through any type of visual
communication.
THE PROCESS OF DESIGN
§  Research and Analysis = defining the problem
§  Planning = seeking insight
§  Creation = choosing the best solution
§  Prototyping = communicating the solution
§  Production = implementing the solution
DESIGN FOR PRODUCTION
§  Research and Analysis = Lecture 1 Task 1
§  Planning = Lecture 2 Task 2
§  Creation = Lecture 3 Part 1 Task 3A
§  Prototyping = Lecture 3 Part 2 Task 3B
§  Production = Lecture 3 Part 3 Task 3C
LECTURE 1 TASK 1 – RESEARCH AND ANALYSIS
§  Ernst Keller (1891-1968) was a titan in the pantheon of great
Swiss graphic designers. According to Keller, the solution to a
design problem should emerge from its content. This is where
research steps in…
§  Design Research: is systematic investigative process used to
gather, increase or revise current knowledge, analyze and
interpret data pertaining to the brand, the consumers and the
competitors.
§  Applied Research: An effort aimed at using basic research for
solving problems or developing new processes, products or
techniques.
RESEARCH
§  Analysis: is a systematic examination and evaluation
of data or information, by breaking it into its
component parts to uncover their interrelationships.
§  An examination of data and facts to uncover and
understand cause-effect relationships, thus providing
basis for problem solving and decision making.
§  Analysis helps to set realistic targets and develop
effective design strategies.
ANALYSIS
RESEARCH AND ANALYSIS
§  Research and Analysis = Defining the Problem
1.  Brand Research and Analysis
2.  Target Audience Research and Analysis
3.  Competitors Research and Analysis
4.  The Problem Statement
5.  USP
6.  Conclusion
1. BRAND RESEARCH & ANALYSIS
§  Brand: A brand is a name, term, design, symbol, or any other
feature that identifies one seller's good or service as distinct
from those of other sellers.
§  A good brand communicates a clear message about what it
stands for and how it differs from competitors. It also
reinforces the same message consistently each time the
customers’ experience it.
§  Brand Analysis: Brand Analysis is where you are. It pins down
the current state of a brand. It not only helps to understand
the brand but also the context surrounding it. This process
may reveal a strong brand or it may shed light on missing
areas.
1. BRAND RESEARCH & ANALYSIS
Points to consider for brand research & analysis:
–  How/where/why did the brand start?
–  Different aspects of the brand such as image of the
brand, tagline, service, features, packaging, pricing,
advertising etc.
–  The tone of the brand
–  The company culture
–  Where is it going?
–  The industry and the market for it
–  How the consumers perceive the brand?
–  Who you are to them?
1. BRAND RESEARCH & ANALYSIS
2. AUDIENCE RESEARCH & ANALYSIS
•  Target Audience: is a section of the population that is
identified as likely to be most interested in buying or
being associated with a product. It is the market
segment at whom an advertising message or
campaign is aimed.
•  The characteristics that identify a particular group are
called Demographics. Demographics include age,
education level, family size, household income, etc.
•  The Target Audience Analysis can help understand
existing customers and also identify potential
customers.
2. AUDIENCE RESEARCH & ANALYSIS
Points to consider for audience research & analysis:
–  Age
–  Gender
–  Education
–  Job function
–  Skills
–  Language
–  Culture
–  Background knowledge
–  Needs and interests
2. AUDIENCE RESEARCH & ANALYSIS
3. COMPETITOR RESEARCH & ANALYSIS
•  Competitor: is the one who competes with another, as
in sports or business; a rival.
•  Any person or entity which is a rival against another. In
business, a company in the same industry or a similar
industry which offers a similar product or service.
•  Competitor Analysis: helps to know enough about a
competitor, to be able to think like that competitor so
the brand or company's competitive strategy can be
effectively formulated.
3. COMPETITOR RESEARCH & ANALYSIS
Points to consider for competitor research & analysis:
–  Who	
  are	
  the	
  compe5tors?	
  	
  
–  Features	
  and	
  pricing	
  of	
  their	
  brand(s)	
  
–  Their	
  marke5ng	
  and	
  promo5onal	
  strategy	
  
–  Their	
  strength(s)	
  and	
  weakness	
  
–  The	
  threats	
  they	
  may	
  pose	
  to	
  your	
  brand	
  
–  Rate	
  each	
  compe5tor	
  on	
  each	
  of	
  the	
  key	
  success	
  factors	
  	
  
–  Sum	
  up	
  overall	
  strength	
  of	
  each	
  compe5tor	
  rela5ve	
  to	
  
each	
  other	
  and	
  to	
  your	
  brand	
  
–  Analyze	
  three	
  of	
  your	
  most	
  important	
  compe5tors	
  
3. COMPETITOR RESEARCH & ANALYSIS
The entrance of new competitors is likely when:
–  There are high profit margins in the industry
–  There is future growth potential
–  Companies competing in a related product/market
–  Companies using related technologies
–  Companies already targeting your prime market
segment but with unrelated products
–  Companies from other geographical areas and with
similar products
–  Consider the new competitors in your analysis
3. COMPETITOR RESEARCH & ANALYSIS
A problem is nothing but the
perceived gap between the existing
state and a desired state.
THE PROBLEM STATEMENT
§  Design research is a continually evolving discipline. But
the aim of research remains steadily fixed on the same
target: deeper insights into the brand, competitors and
the consumer/audience.
§  The research provides a thorough understanding of the
various aspects of the product or service. While the
constraints help define the problem, the strengths bring
forth the unique selling point of the product.
§  The problem need not be seen as a hurdle but in fact it
provides and opportunity for innovation. It helps to set
the goal of the design project!
THE PROBLEM STATEMENT
§  The problem statement defines the problem,
helps to clarify the current situation and its
severity.
§  When problem statements are well written,
people readily grasp and understand what
you’re trying to accomplish.
§  The problem is a paragraph or more in length. It
describes the problem you are aiming to solve.
THE PROBLEM STATEMENT
EXAMPLES:
§  A company designing and manufacturing educational
games have recently found that sales of its games have
fallen.
§  A bank has been successful in reaching their targets for
savings accounts and now want to extend their range of
services to customers.
§  A local supermarket has recently been getting complaints
about the packaging of shampoos.
UNIQUE SELLING POINT
•  USP (Unique Selling Point): Real or perceived benefit of a good
or service that differentiates it from the competing brands and
gives its buyer a logical reason to prefer it over other brands.
USP is often a critical component of a promotional theme around
which an advertising campaign is built.
•  USP is what sets you and your business apart from your
competition. It can be an actual fact or a perceived difference or
specialty. Every business needs one.
•  The process of identifying a USP helps to focus on the key
benefits that can sell your brand and to improve the effectiveness
of your brand’s promotion and sales activities.
Points to help determine the USP of your brand:
–  List	
  the	
  dis5nc5ve	
  features/benefits	
  of	
  the	
  brand	
  
–  Decide	
  the	
  emo5onal	
  need	
  meet	
  by	
  the	
  brand	
  
–  Iden5fy	
  aspects	
  of	
  your	
  product	
  or	
  service	
  that	
  your	
  
compe5tors	
  cannot	
  imitate.	
  	
  
–  Answer	
  your	
  customer's	
  primary	
  ques5on:	
  "What's	
  in	
  
it	
  for	
  me?"	
  	
  
–  Iden5fy	
  and	
  fix	
  problems	
  of	
  your	
  brand.	
  	
  
–  Make	
  sure	
  you	
  communicate	
  your	
  USPs	
  clearly	
  to	
  
customers.	
  	
  
UNIQUE SELLING POINT
•  Domino's Pizza: "You get fresh, hot pizza
delivered to your door in 30-minutes or
less…or it's free.”
•  M&M's: "Melts in your mouth, not in your
hand.”
•  Qantas: “You’re the reason we fly”.
EXAMPLES…
EXAMPLES…
hRp://brandtruth.com.au/2012/08/23/can-­‐the-­‐
commonwealth-­‐banks-­‐can-­‐beat-­‐the-­‐other-­‐big-­‐four-­‐banks/	
  	
  
READ MORE
ASSESSMENT TASK 1
§  Your first assessment task is for all of you to form into a
working group. Next jointly select a product from
mashable.com
§  Research the brand (product or service), the company, target
audience, existing and potential competitors as discussed
above. Define the problem and determine the USP of the
brand you have selected.
§  Analyze your findings and prepare a document that will record
all your findings and analysis.
§  Conclude your document with a tentative/propose plan(s) and/
or your approach to addressing the problem statement.
ASSESSMENT TASK 1
•  The assessment task will be submitted in the form of a
visual pdf illustrated written paper.
•  A checklist of the assessment task is also uploaded on
the forum. Please use it to make sure that you are not
missing any important points. Use it as a guideline not
rule. Feel free to modify it to suit your product and
purpose.
§  Weight: 25%
§  Due Date: At the end of Week 3
ASSESSMENT TASK 1
A LITTLE ABOUT TEAMWORK
§  Teamwork: is "work done by several associates with each
doing a part but all subordinating personal prominence to the
efficiency of the whole”. Almost all the designs that we see
around us are a effort of team work. So it is important to know
what skills are needed to work competently in a team and how
to interact with clients.
§  By working in groups you gain experience and understanding
about how tasks are often undertaken in the workplace. The
successful completion of a group assignment usually means
that you have acquired many very important skills, particularly
communication, analytical and interpersonal skills, which are
highly valued in the industry. The capacity to listen, question,
persuade, respect the opinions of others, help, share and
participate is of lifelong value.
§  Problems solving: A single brain can’t bounce different ideas
off of each other but in a team that can be done.
§  Accomplish tasks faster: When people work together they can
complete tasks faster by dividing the work to people of
different abilities and knowledge.
§  Everyone has unique qualities: Every team member can offer
their unique knowledge and ability to help improve other team
members.
§  Healthy competition: A healthy competition in groups can be
used to motivate individuals and help the team excel.
§  Get to know your team/group
§  Establish guidelines
§  Clarify assignment requirements
§  Identify skills
§  Implement the plan
NEXT…
§  Research and Analysis = Defining the Problem
§  Planning = gaining insights
§ Design Strategy
§ Media Strategy
§ Budget
§ Timeline
§  Creation = Choosing the best solution
§  Prototyping
§  Production

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Design for Production - Lecture 1: Research and Analysis

  • 2. WHAT IS DESIGN? •  Verb   –  To  conceive  in  the  mind   –  To  formulate  a  plan     –  To  plan  out  in  systema5c   –  To  create  or  contrive  for  a  par5cular  purpose     –  To  have  as  a  goal  or  purpose   –  To  create  or  execute  in  an  ar5s5c  or  highly  skilled  manner   –  To  make  or  execute  plans   –  To  have  a  goal  or  purpose  in  mind  
  • 3. WHAT IS DESIGN? •  Noun   –  A  drawing  or  sketch   –  A  graphic  representa5on   –  The  purposeful  or  inven5ve  arrangement  of  parts     –  A  plan     –  A  project   –  A  reasoned  purpose  or  intent  
  • 4. DEFINITION OF DESIGN? Design is the process and art of combining text and graphics and communicating a message effectively through any type of visual communication.
  • 5. THE PROCESS OF DESIGN §  Research and Analysis = defining the problem §  Planning = seeking insight §  Creation = choosing the best solution §  Prototyping = communicating the solution §  Production = implementing the solution
  • 6. DESIGN FOR PRODUCTION §  Research and Analysis = Lecture 1 Task 1 §  Planning = Lecture 2 Task 2 §  Creation = Lecture 3 Part 1 Task 3A §  Prototyping = Lecture 3 Part 2 Task 3B §  Production = Lecture 3 Part 3 Task 3C
  • 7. LECTURE 1 TASK 1 – RESEARCH AND ANALYSIS
  • 8. §  Ernst Keller (1891-1968) was a titan in the pantheon of great Swiss graphic designers. According to Keller, the solution to a design problem should emerge from its content. This is where research steps in… §  Design Research: is systematic investigative process used to gather, increase or revise current knowledge, analyze and interpret data pertaining to the brand, the consumers and the competitors. §  Applied Research: An effort aimed at using basic research for solving problems or developing new processes, products or techniques. RESEARCH
  • 9. §  Analysis: is a systematic examination and evaluation of data or information, by breaking it into its component parts to uncover their interrelationships. §  An examination of data and facts to uncover and understand cause-effect relationships, thus providing basis for problem solving and decision making. §  Analysis helps to set realistic targets and develop effective design strategies. ANALYSIS
  • 10. RESEARCH AND ANALYSIS §  Research and Analysis = Defining the Problem 1.  Brand Research and Analysis 2.  Target Audience Research and Analysis 3.  Competitors Research and Analysis 4.  The Problem Statement 5.  USP 6.  Conclusion
  • 11. 1. BRAND RESEARCH & ANALYSIS
  • 12. §  Brand: A brand is a name, term, design, symbol, or any other feature that identifies one seller's good or service as distinct from those of other sellers. §  A good brand communicates a clear message about what it stands for and how it differs from competitors. It also reinforces the same message consistently each time the customers’ experience it. §  Brand Analysis: Brand Analysis is where you are. It pins down the current state of a brand. It not only helps to understand the brand but also the context surrounding it. This process may reveal a strong brand or it may shed light on missing areas. 1. BRAND RESEARCH & ANALYSIS
  • 13. Points to consider for brand research & analysis: –  How/where/why did the brand start? –  Different aspects of the brand such as image of the brand, tagline, service, features, packaging, pricing, advertising etc. –  The tone of the brand –  The company culture –  Where is it going? –  The industry and the market for it –  How the consumers perceive the brand? –  Who you are to them? 1. BRAND RESEARCH & ANALYSIS
  • 14. 2. AUDIENCE RESEARCH & ANALYSIS
  • 15. •  Target Audience: is a section of the population that is identified as likely to be most interested in buying or being associated with a product. It is the market segment at whom an advertising message or campaign is aimed. •  The characteristics that identify a particular group are called Demographics. Demographics include age, education level, family size, household income, etc. •  The Target Audience Analysis can help understand existing customers and also identify potential customers. 2. AUDIENCE RESEARCH & ANALYSIS
  • 16. Points to consider for audience research & analysis: –  Age –  Gender –  Education –  Job function –  Skills –  Language –  Culture –  Background knowledge –  Needs and interests 2. AUDIENCE RESEARCH & ANALYSIS
  • 18. •  Competitor: is the one who competes with another, as in sports or business; a rival. •  Any person or entity which is a rival against another. In business, a company in the same industry or a similar industry which offers a similar product or service. •  Competitor Analysis: helps to know enough about a competitor, to be able to think like that competitor so the brand or company's competitive strategy can be effectively formulated. 3. COMPETITOR RESEARCH & ANALYSIS
  • 19. Points to consider for competitor research & analysis: –  Who  are  the  compe5tors?     –  Features  and  pricing  of  their  brand(s)   –  Their  marke5ng  and  promo5onal  strategy   –  Their  strength(s)  and  weakness   –  The  threats  they  may  pose  to  your  brand   –  Rate  each  compe5tor  on  each  of  the  key  success  factors     –  Sum  up  overall  strength  of  each  compe5tor  rela5ve  to   each  other  and  to  your  brand   –  Analyze  three  of  your  most  important  compe5tors   3. COMPETITOR RESEARCH & ANALYSIS
  • 20. The entrance of new competitors is likely when: –  There are high profit margins in the industry –  There is future growth potential –  Companies competing in a related product/market –  Companies using related technologies –  Companies already targeting your prime market segment but with unrelated products –  Companies from other geographical areas and with similar products –  Consider the new competitors in your analysis 3. COMPETITOR RESEARCH & ANALYSIS
  • 21. A problem is nothing but the perceived gap between the existing state and a desired state. THE PROBLEM STATEMENT
  • 22. §  Design research is a continually evolving discipline. But the aim of research remains steadily fixed on the same target: deeper insights into the brand, competitors and the consumer/audience. §  The research provides a thorough understanding of the various aspects of the product or service. While the constraints help define the problem, the strengths bring forth the unique selling point of the product. §  The problem need not be seen as a hurdle but in fact it provides and opportunity for innovation. It helps to set the goal of the design project! THE PROBLEM STATEMENT
  • 23. §  The problem statement defines the problem, helps to clarify the current situation and its severity. §  When problem statements are well written, people readily grasp and understand what you’re trying to accomplish. §  The problem is a paragraph or more in length. It describes the problem you are aiming to solve. THE PROBLEM STATEMENT
  • 24. EXAMPLES: §  A company designing and manufacturing educational games have recently found that sales of its games have fallen. §  A bank has been successful in reaching their targets for savings accounts and now want to extend their range of services to customers. §  A local supermarket has recently been getting complaints about the packaging of shampoos.
  • 25.
  • 26. UNIQUE SELLING POINT •  USP (Unique Selling Point): Real or perceived benefit of a good or service that differentiates it from the competing brands and gives its buyer a logical reason to prefer it over other brands. USP is often a critical component of a promotional theme around which an advertising campaign is built. •  USP is what sets you and your business apart from your competition. It can be an actual fact or a perceived difference or specialty. Every business needs one. •  The process of identifying a USP helps to focus on the key benefits that can sell your brand and to improve the effectiveness of your brand’s promotion and sales activities.
  • 27. Points to help determine the USP of your brand: –  List  the  dis5nc5ve  features/benefits  of  the  brand   –  Decide  the  emo5onal  need  meet  by  the  brand   –  Iden5fy  aspects  of  your  product  or  service  that  your   compe5tors  cannot  imitate.     –  Answer  your  customer's  primary  ques5on:  "What's  in   it  for  me?"     –  Iden5fy  and  fix  problems  of  your  brand.     –  Make  sure  you  communicate  your  USPs  clearly  to   customers.     UNIQUE SELLING POINT
  • 28. •  Domino's Pizza: "You get fresh, hot pizza delivered to your door in 30-minutes or less…or it's free.” •  M&M's: "Melts in your mouth, not in your hand.” •  Qantas: “You’re the reason we fly”. EXAMPLES…
  • 31. §  Your first assessment task is for all of you to form into a working group. Next jointly select a product from mashable.com §  Research the brand (product or service), the company, target audience, existing and potential competitors as discussed above. Define the problem and determine the USP of the brand you have selected. §  Analyze your findings and prepare a document that will record all your findings and analysis. §  Conclude your document with a tentative/propose plan(s) and/ or your approach to addressing the problem statement. ASSESSMENT TASK 1
  • 32. •  The assessment task will be submitted in the form of a visual pdf illustrated written paper. •  A checklist of the assessment task is also uploaded on the forum. Please use it to make sure that you are not missing any important points. Use it as a guideline not rule. Feel free to modify it to suit your product and purpose. §  Weight: 25% §  Due Date: At the end of Week 3 ASSESSMENT TASK 1
  • 33. A LITTLE ABOUT TEAMWORK
  • 34. §  Teamwork: is "work done by several associates with each doing a part but all subordinating personal prominence to the efficiency of the whole”. Almost all the designs that we see around us are a effort of team work. So it is important to know what skills are needed to work competently in a team and how to interact with clients. §  By working in groups you gain experience and understanding about how tasks are often undertaken in the workplace. The successful completion of a group assignment usually means that you have acquired many very important skills, particularly communication, analytical and interpersonal skills, which are highly valued in the industry. The capacity to listen, question, persuade, respect the opinions of others, help, share and participate is of lifelong value.
  • 35. §  Problems solving: A single brain can’t bounce different ideas off of each other but in a team that can be done. §  Accomplish tasks faster: When people work together they can complete tasks faster by dividing the work to people of different abilities and knowledge. §  Everyone has unique qualities: Every team member can offer their unique knowledge and ability to help improve other team members. §  Healthy competition: A healthy competition in groups can be used to motivate individuals and help the team excel.
  • 36. §  Get to know your team/group §  Establish guidelines §  Clarify assignment requirements §  Identify skills §  Implement the plan
  • 37. NEXT… §  Research and Analysis = Defining the Problem §  Planning = gaining insights § Design Strategy § Media Strategy § Budget § Timeline §  Creation = Choosing the best solution §  Prototyping §  Production