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Thi nk Out si de The
                    Box




CRACKING
THE CODE OF
SOCIAL & EMERGING
MEDIA
“HELPING YOU LAUNCH YOUR BRAND,PRODUCT OR SERVICE”




   ABOUT “TIFF”


09/26/12             www.tiffany-o.com           2
WHY HAVEN’T
           YOU CRACKED THE CODE?
How we view it…                        What we see and hear…
• Viewing it only about the tools      • Not seeing business trends
• Viewing it only as a marketing       • Not hearing the back noise
  tool                                   channels that can change
• Viewing it only as a fad               power of your brand
• Not willing to shift to a            • Not seeing it as a foundation
  relationship-centric business          or platform for innovation
  model                                  and social change
• Not comfortable enjoying the
  journey



09/26/12                     www.tiffany-o.com                           3
WHY HAVEN’T
           YOU CRACKED THE CODE?
Understanding the tools…            Strategy
• Some just don’t know how to        • Not having a business aligned
  use the tools                        strategy, team or brand that is
• Time & behaviours                    worthy of the web.




09/26/12                   www.tiffany-o.com                         4
• Digital Trends to watch for
AGENDA       and adopt in 2012-13
           • Where to hop on the social
             media bus if you haven’t
             started to crack the code
             PLUS
           • 5 FREE tools to help you map
             out your destination
           • Engagement tips if you are
             an author, speaker or coach


09/26/12    www.tiffany-o.com               5
DIGITAL TRENDS (video)




09/26/12           www.tiffany-o.com   6
IT’S NOT “IF”, BUT WHEN!

           SOCIAL MEDIA IS HERE TO STAY
09/26/12               www.tiffany-o.com    7
DIGITAL TREND: 1.              #

               Social-ized eMail
CONSTANT CONTACT
– it’s all sharable

•   Email
•   Social campaigns
•   Mobile integration
•   Surveys
•   Events




09/26/12                 www.tiffany-o.com       8
DIGITAL TRENDS: 2.                   #

              Social-ized Workforce
DEFINED:                                 BRAND EXAMPLE:
                                         SALESFORCE.COM
• “the trusted enterprise social
  network.
• Make business processes
  social. Collaborate in real time,
  in context, from anywhere.”




09/26/12                       www.tiffany-o.com          9
DIGITAL TREND: 3.          #

             Social-ized Hiring
LINKEDIN
• Resumes
• Applications




09/26/12           www.tiffany-o.com       10
DIGITAL TREND: 4.          #

           Social-ized Shopping
QR CODES                    MACY’S




09/26/12          www.tiffany-o.com       11
DIGITAL TREND: 5.          #

           Social-ized Couponing
GROUPON                      LIVING SOCIAL




09/26/12           www.tiffany-o.com         12
DIGITAL TREND: 6.            #

                       Social-ized Photos
Cool types to add                        PINTEREST & INSTAGRAM
• Info Graphics
      –    Sample 1
      –    Sample 2
      –    Sample 3
      –    Sample 4
•   Quotes
•   How To’s
•   Business events
•   Outings with influencers

09/26/12                       www.tiffany-o.com                 13
DIGITAL TREND: 7.         #

            Social-ized News
CNN, ABC, NBC




09/26/12         www.tiffany-o.com       14
DIGITAL TREND: #8.
              Social-ized School
DIGITAL SCHOOLS                      Apps for Educators
• Multi-media delivery
• Facebook pages
• Closed social networks
• Content Sharing




09/26/12                   www.tiffany-o.com              15
DIGITAL TREND: 9.                #

               Integrated Media
 CONCEPT                                BRAND EXAMPLE: FORD
This is more than Facebook,
LinkedIn and Twitter. This is
integrating a strategy that
leverages social media, video,
and targeted ad campaigns.




09/26/12                   www.tiffany-o.com                  16
DIGITAL TREND: 10.                #

               In the Cloud
DEFINED:                           iCLOUD, GOOGLE DOCS,
                                   BOX.NET, DROP BOX
“Not housed on your machine,
       home or office...”




09/26/12                 www.tiffany-o.com                17
DIGITAL TREND: 11.                #

                 Mobi-lized
WWW.MOBILE.YOURWEBSITE.COM

• Formatting content for the
  mobile web
• Plug-ins
• Mobile Apps




09/26/12                  www.tiffany-o.com       18
DIGITAL TREND: 12.                #

              “Like” a-mania
DEFINED:

“Encouraging the consumer to
    “LIKE” you on everything
  you do”… it’s now a mantra




09/26/12                 www.tiffany-o.com       19
DIGITAL TREND: 13.            #

             Less “FAN”-fare
• Moving from getting the “fan” to keeping them
• Leveraging integrated media to drive interest
• Converting fans to “raving” fans




09/26/12             www.tiffany-o.com            20
DIGITAL TREND: 14.                #

                 APP-Sense
                                    APPLE & ANDROID
                                    MARKETPLACE
“We have an app for that” –
  Apple, iTunes




09/26/12                  www.tiffany-o.com           21
DIGITAL TREND: 15.                 #

               Social Analytics
 MY PREDICTIONS                       RADIAN 6 & ATTENSITY
 – 5 years ago [currently
 adopted and now a driver for
 innovative analytical tools
 and strategies)
 1. Defining ROI on the front
     end will drive activity on
          the backend.
2. Listening to consumers will
         drive innovation

 09/26/12                   www.tiffany-o.com                22
DIGITAL TREND: #16.
           Branding Like a Champ




09/26/12           www.tiffany-o.com   23
DIGITAL TREND: 17.        #

            Animals & Puppets
GEICO




09/26/12         www.tiffany-o.com       24
RECAP - DIGITAL TRENDS 2012 – 13
      School, Work and Play
TRENDS
1. SOCIALized EMAIL                10. IT’S IN THE CLOUD
2. SOCIALized WORKFORCE            11. MOBI-lized
3. SOCIALized HIRING               12. “LIKE” A MANIA
4. SOCIALized SHOPPING             13. LESS FAN-FARE
5. SOCIALized COUPONING            14. APP-SENSE
6. SOCIALized PHOTOS               15. SOCIAL-ANALYZE [sentiment –
   [pin-teresting]                     your “likes”]
7. SOCIALized NEWS                 16. BRANDING LIKE A CHAMP
8. SOCIALized SCHOOLS              17. ANIMALS & PUPPETS
9. INTEGRATED MEDIA [sensory
   overload
09/26/12                 www.tiffany-o.com                      25
WHAT THIS MEANS FOR YOU…


            GET READY TO GET ON THE BUS




09/26/12             www.tiffany-o.com    26
WHERE TO HOP ON THE BUS!
• Develop the art of                      • Nurture relationships
  listening (both                         • Start small with the Big-
  competition and target                    Three (Facebook,
  audience)                                 LinkedIn AND Twitter)
• Tools by comparison -                   • Speak with meaning and
  http://bit.ly/socialmonito                authenticity
  ringtool                                • Create a business aligned
• Improve the quality of                    strategy
  your brand image and
  message

09/26/12                                                            27
                      www.tiffany-o.com
Tiffany-O’s Code Cracking Tips
• Secrets to cracking the code
      – Be social (adopt social media mindset)
      – Plan ahead with powerful and compelling content
      – Be customer centric
      – Build your brand first, then transition online
        (launch like a superstar)!
      – Be seen as an expert and a professional but sound
        like a human!
      – Get a team behind you

09/26/12                 www.tiffany-o.com             28
LOW-COST & FREE
           TOOLCHEST/RESOURCES...
1. GUIDE BOOK
    Local market, order and I’ll deliver it over coffee!




09/26/12                     www.tiffany-o.com             29
LOW-COST & FREE
           TOOLCHEST/RESOURCES...
 2. FREE BRAND EQUITY TIPS




09/26/12                www.tiffany-o.com   30
FREE TOOLCHEST/RESOURCES...
3. FREE WEBINAR                                4. FREE REPORT
• You asked 10 great                           • SPECIAL REPORT:
  questions on the meet-up                       Adopting the Social Media
  page, and I want to address                    Mindset
  each one.                                              – http://www.talksocialnetwor
      – Register here for two                              king.com/report-social-
        webinars:                                          mindset/
           • http://bit.ly/crackthesocialm
             ediacode
           • http://bit.ly/Pinforbiz




09/26/12                             www.tiffany-o.com                               31
FREE TOOLCHEST/RESOURCES...
5. SOCIAL PLANNING CALENDAR Via HUBSPOT.COM
• If you’re already social,
  you’ll want to take
  advantage of this
  tool/resource.
  http://bit.ly/socialplanningc
  al




09/26/12                   www.tiffany-o.com   32
CONSULTING
                  With Tiffany-O




              To learn about consulting with me or my
           retreats and masterminds, invite me for coffee
                       or a “virtual coffee” at
               http://www.tungle.me/tiffanyodutoye


09/26/12                     www.tiffany-o.com              33
Thank you. Let’s stay connected…
                @tiffanyodutoye
           tiffany@virtualpartner.biz

09/26/12           www.tiffany-o.com    34

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Cracking the Code of Social Media :: Trends to Watch and Adopt in 2012/13 :: handout

  • 1. Thi nk Out si de The Box CRACKING THE CODE OF SOCIAL & EMERGING MEDIA
  • 2. “HELPING YOU LAUNCH YOUR BRAND,PRODUCT OR SERVICE” ABOUT “TIFF” 09/26/12 www.tiffany-o.com 2
  • 3. WHY HAVEN’T YOU CRACKED THE CODE? How we view it… What we see and hear… • Viewing it only about the tools • Not seeing business trends • Viewing it only as a marketing • Not hearing the back noise tool channels that can change • Viewing it only as a fad power of your brand • Not willing to shift to a • Not seeing it as a foundation relationship-centric business or platform for innovation model and social change • Not comfortable enjoying the journey 09/26/12 www.tiffany-o.com 3
  • 4. WHY HAVEN’T YOU CRACKED THE CODE? Understanding the tools… Strategy • Some just don’t know how to • Not having a business aligned use the tools strategy, team or brand that is • Time & behaviours worthy of the web. 09/26/12 www.tiffany-o.com 4
  • 5. • Digital Trends to watch for AGENDA and adopt in 2012-13 • Where to hop on the social media bus if you haven’t started to crack the code PLUS • 5 FREE tools to help you map out your destination • Engagement tips if you are an author, speaker or coach 09/26/12 www.tiffany-o.com 5
  • 6. DIGITAL TRENDS (video) 09/26/12 www.tiffany-o.com 6
  • 7. IT’S NOT “IF”, BUT WHEN! SOCIAL MEDIA IS HERE TO STAY 09/26/12 www.tiffany-o.com 7
  • 8. DIGITAL TREND: 1. # Social-ized eMail CONSTANT CONTACT – it’s all sharable • Email • Social campaigns • Mobile integration • Surveys • Events 09/26/12 www.tiffany-o.com 8
  • 9. DIGITAL TRENDS: 2. # Social-ized Workforce DEFINED: BRAND EXAMPLE: SALESFORCE.COM • “the trusted enterprise social network. • Make business processes social. Collaborate in real time, in context, from anywhere.” 09/26/12 www.tiffany-o.com 9
  • 10. DIGITAL TREND: 3. # Social-ized Hiring LINKEDIN • Resumes • Applications 09/26/12 www.tiffany-o.com 10
  • 11. DIGITAL TREND: 4. # Social-ized Shopping QR CODES MACY’S 09/26/12 www.tiffany-o.com 11
  • 12. DIGITAL TREND: 5. # Social-ized Couponing GROUPON LIVING SOCIAL 09/26/12 www.tiffany-o.com 12
  • 13. DIGITAL TREND: 6. # Social-ized Photos Cool types to add PINTEREST & INSTAGRAM • Info Graphics – Sample 1 – Sample 2 – Sample 3 – Sample 4 • Quotes • How To’s • Business events • Outings with influencers 09/26/12 www.tiffany-o.com 13
  • 14. DIGITAL TREND: 7. # Social-ized News CNN, ABC, NBC 09/26/12 www.tiffany-o.com 14
  • 15. DIGITAL TREND: #8. Social-ized School DIGITAL SCHOOLS Apps for Educators • Multi-media delivery • Facebook pages • Closed social networks • Content Sharing 09/26/12 www.tiffany-o.com 15
  • 16. DIGITAL TREND: 9. # Integrated Media CONCEPT BRAND EXAMPLE: FORD This is more than Facebook, LinkedIn and Twitter. This is integrating a strategy that leverages social media, video, and targeted ad campaigns. 09/26/12 www.tiffany-o.com 16
  • 17. DIGITAL TREND: 10. # In the Cloud DEFINED: iCLOUD, GOOGLE DOCS, BOX.NET, DROP BOX “Not housed on your machine, home or office...” 09/26/12 www.tiffany-o.com 17
  • 18. DIGITAL TREND: 11. # Mobi-lized WWW.MOBILE.YOURWEBSITE.COM • Formatting content for the mobile web • Plug-ins • Mobile Apps 09/26/12 www.tiffany-o.com 18
  • 19. DIGITAL TREND: 12. # “Like” a-mania DEFINED: “Encouraging the consumer to “LIKE” you on everything you do”… it’s now a mantra 09/26/12 www.tiffany-o.com 19
  • 20. DIGITAL TREND: 13. # Less “FAN”-fare • Moving from getting the “fan” to keeping them • Leveraging integrated media to drive interest • Converting fans to “raving” fans 09/26/12 www.tiffany-o.com 20
  • 21. DIGITAL TREND: 14. # APP-Sense APPLE & ANDROID MARKETPLACE “We have an app for that” – Apple, iTunes 09/26/12 www.tiffany-o.com 21
  • 22. DIGITAL TREND: 15. # Social Analytics MY PREDICTIONS RADIAN 6 & ATTENSITY – 5 years ago [currently adopted and now a driver for innovative analytical tools and strategies) 1. Defining ROI on the front end will drive activity on the backend. 2. Listening to consumers will drive innovation 09/26/12 www.tiffany-o.com 22
  • 23. DIGITAL TREND: #16. Branding Like a Champ 09/26/12 www.tiffany-o.com 23
  • 24. DIGITAL TREND: 17. # Animals & Puppets GEICO 09/26/12 www.tiffany-o.com 24
  • 25. RECAP - DIGITAL TRENDS 2012 – 13 School, Work and Play TRENDS 1. SOCIALized EMAIL 10. IT’S IN THE CLOUD 2. SOCIALized WORKFORCE 11. MOBI-lized 3. SOCIALized HIRING 12. “LIKE” A MANIA 4. SOCIALized SHOPPING 13. LESS FAN-FARE 5. SOCIALized COUPONING 14. APP-SENSE 6. SOCIALized PHOTOS 15. SOCIAL-ANALYZE [sentiment – [pin-teresting] your “likes”] 7. SOCIALized NEWS 16. BRANDING LIKE A CHAMP 8. SOCIALized SCHOOLS 17. ANIMALS & PUPPETS 9. INTEGRATED MEDIA [sensory overload 09/26/12 www.tiffany-o.com 25
  • 26. WHAT THIS MEANS FOR YOU… GET READY TO GET ON THE BUS 09/26/12 www.tiffany-o.com 26
  • 27. WHERE TO HOP ON THE BUS! • Develop the art of • Nurture relationships listening (both • Start small with the Big- competition and target Three (Facebook, audience) LinkedIn AND Twitter) • Tools by comparison - • Speak with meaning and http://bit.ly/socialmonito authenticity ringtool • Create a business aligned • Improve the quality of strategy your brand image and message 09/26/12 27 www.tiffany-o.com
  • 28. Tiffany-O’s Code Cracking Tips • Secrets to cracking the code – Be social (adopt social media mindset) – Plan ahead with powerful and compelling content – Be customer centric – Build your brand first, then transition online (launch like a superstar)! – Be seen as an expert and a professional but sound like a human! – Get a team behind you 09/26/12 www.tiffany-o.com 28
  • 29. LOW-COST & FREE TOOLCHEST/RESOURCES... 1. GUIDE BOOK Local market, order and I’ll deliver it over coffee! 09/26/12 www.tiffany-o.com 29
  • 30. LOW-COST & FREE TOOLCHEST/RESOURCES... 2. FREE BRAND EQUITY TIPS 09/26/12 www.tiffany-o.com 30
  • 31. FREE TOOLCHEST/RESOURCES... 3. FREE WEBINAR 4. FREE REPORT • You asked 10 great • SPECIAL REPORT: questions on the meet-up Adopting the Social Media page, and I want to address Mindset each one. – http://www.talksocialnetwor – Register here for two king.com/report-social- webinars: mindset/ • http://bit.ly/crackthesocialm ediacode • http://bit.ly/Pinforbiz 09/26/12 www.tiffany-o.com 31
  • 32. FREE TOOLCHEST/RESOURCES... 5. SOCIAL PLANNING CALENDAR Via HUBSPOT.COM • If you’re already social, you’ll want to take advantage of this tool/resource. http://bit.ly/socialplanningc al 09/26/12 www.tiffany-o.com 32
  • 33. CONSULTING With Tiffany-O To learn about consulting with me or my retreats and masterminds, invite me for coffee or a “virtual coffee” at http://www.tungle.me/tiffanyodutoye 09/26/12 www.tiffany-o.com 33
  • 34. Thank you. Let’s stay connected… @tiffanyodutoye tiffany@virtualpartner.biz 09/26/12 www.tiffany-o.com 34

Hinweis der Redaktion

  1. I’ve had the pleasure of being an entrepreneur now for 9 years. Some were great. Other were challenging but I’ve learned the value of a live, active and responsive social network, both online and offline. The number one way to crack the code with social and emerging media is to have a blended mix. But, before I go on, I want to hear from you. What have you been seeing as a consumer when you are on the web? Can I have a brave sole give your name, business and your observation. Thank you! A lot of what you’ve been seeing is similar to my observations. But some have trepeditations… perhaps because of not experiencing the kind of breakthroughs they had hoped. In a nutshell, here’s what I’ve believe are the reasons many haven’t cracked the code ….
  2. 2 MINS - VIDEO This really confirms where we are today. A WORLD, where social media, and emerging media is a part of everything we do. Work, fun and play.
  3. Infographics. http://econsultancy.com/us/blog/9995-tackling-the-social-media-challenge-infographic http://www.kairaymedia.com/blog/digital-advertising-age-stay-infographic/# http://pinterest.com/about/goodies/ http://www.siebert-realty.com/htmls/units2013.php?unit=33300
  4. Listen to life beyond Facebook. http://www.bing.com/videos/browse?mkt=en-us&vid=6d7ba587-d1fb-4222-8257-a16a37ce8b31&from=sharepermalink&src=v5:share:sharepermalink:&from=dest_en-us What this means for you. To crack the code, you’ll have to quickly get used to using your mobile phone to capture video, audio and integrate this in everything you do! Get creative and think outside the box.
  5. Social listening tools such as Radian6; Others by comparison here: http://www.smartinsights.com/online-pr/reputation-management-online-pr/online-reputation-management-software/
  6. Text TIFFANYO to 22828 and you’ll instantly be opt-ed in. Get one quick start, actionable, hi-value tip delivered over 30 days.