19. FLOWER OF SERVICES- KINGFISHER AIRLINES Hospitality & Caretaking Consultation Information Safekeeping Order Taking Billing & Payment Exceptions TRANSPORT
28. COMPETITOR ANALYSIS Attributes KINGFISHER JET AIRWAYS SPICE JET Price 25% higher than Jet Airways and Indian Lower than Kingfisher Airlines Extremely low Permission to fly to US No Yes NA Permission to fly to UK Yes Yes NA IPO Floated Floated Not Yet Targeted Customers Both ends of customers Both ends of customers Lower end of customers Positioning Premium Domestic Segment Premium Domestic and International Segment Lowest fares and no frills