- Andrew Oliver has over 39 years of IT experience, including 24 years of industry experience and 22 years of consulting experience. He specializes in IT ERP resources/architecture planning and implementation. - He is currently a Managing Consultant at HCL AXON where he leads consulting engagements as the Technical Architect for SAP Basis, Infrastructure planning, implementation and transformation services. - He has successfully led multiple large ERP implementation projects involving SAP Basis, Infrastructure planning, and implementation through all phases from planning to deployment and ongoing support.

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Resume of Andrew V. Oliver
105 Attmore Way
Cary, NC
Tel: 919 961-4908
SUMMARY
• Has 39 years of IT experience in a variety of roles, which includes 24 years of industry experience and 22
years of consulting experience. The last 16 years he specialized in IT ERP resources/architecture planning
and implementation. Mr. Oliver was the technical architect for two large transformation projects. Mr. Oliver
led multiple large projects at HCL AXON and IBM through all phases of ERP infrastructure and SAP Basis
planning designing, sizing, development, deployment and ongoing support.
• Mr. Oliver is a Managing Consultant at HCL AXON. He leads consulting engagements as the Technical
Architect leading SAP Basis, Infrastructure planning, implementation and transformation services. He lead
three large transformation projects to successful completion. He completed the HANA installation and
Administration and Operations courses. He leads and participates in sales engagements where he leads
the SAP architecture (including infrastructure) planning activities as well as the SAP basis engagement
scoping, sizing, planning activities. He actively participates in working with other vendors to expand the
relationship and integration between HCL AXON and the vendor for the benefit of both parties as well as
the customer.
• Mr. Oliver was the Senior Manager Infrastructure and Architecture Services at Emergys Corp responsible
for the management of all internal systems. He also managed all architecture design, infrastructure sales
and services as well as the sales and services of the SAP Basis, Security and Architecture Teams. He
actively participated and lead consulting engagements covering SAP Basis & Security, Architecture and
Infrastructure services. He was also responsible for managing the relationship with vendors/3
rd
parties.
• Mr. Oliver was the SAP Basis Technical Lead at IBM for three very large SAP projects running in parallel,
he successfully managed a large infrastructure/SAP Basis & Security team through all the project phases
from planning, installation, implementation, upgrades and ongoing support to completion of each of the
projects within scope, schedule and budget
• Mr. Oliver established the SAP alliance for IBM South Africa, he built a very good working relationship with
SAP South Africa and successfully planned and implemented the IBM SAP competency Center in South
Africa. He was successful in selling and implementing the first four SAP implementations in South Africa,
due to his efforts he was able to have a business case approved to expand the partner relationship
between IBM and SAP leading to an expanded marketing and sales strategy for both companies.
• Mr. Oliver’s clients have praised his knowledge of systems, ERP infrastructure planning and
implementation
Major Project Experience:
• Managing Consultant leading customer engagements in all aspects of datacenter migration planning and
execution. He has successfully completed three migrations to date.
• Managing Consultant leading the Architecture design, planning, sizing activities during the sales cycles as
well as SAP Basis system design and planning, resources planning and sizing activities.
• Managing Consultant leading customer engagements in all aspects of SAP architecture design,
infrastructure planning and implementation as well as ongoing support.
• Acting Datacenter manager for a startup company. Lead the team that implemented Blade server
environment using SAN technology on VMWARE with Redhat Linux and DB2.
• Lead consultant for system landscape architectures, design, planning, installation, change, problem,
support, performance, capacity planning, upgrades and operational management strategies for multiple
customer SAP implementations
• Lead Consultant of SAP Basis, Security, Operations Management, Load and performance testing,
Correction and Transport system, Client/system copies, early watch, notes application and
Servicepack/Support Stack updates, Language/Legal and Kernel patch application and Solution Manager,

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Landscape/server consolidation, disaster recovery planning, workload balancing, CCMS and testing of
multiple SAP landscapes
• Completed 12 full life cycle SAP implementations including all SAP releases including SAP ERP 6.0 using
ECC, HCM 5.0 with ESS/MSS, Netweaver 7.0 to 7.4, CRM 5.0, CRM Middleware, GTS, Web Dispatcher,
TREX, BI/ BO, PI, EP 7.0, Solution Manager 7.0 to 7.3, SLD and various SAP and system upgrades. The
implementations were done on Z/OS (parallel sysplex), AIX, Linux and Windows using DB2, Oracle and
SQL Server. Have also integrated the following non SAP applications into SAP: InfoPrint, Faxplus, MQ
(Webshpere),Taxware, Precise, Approva, Transport Express, Lotus Notes, Email products and MS Office
Products
• Infrastructure Project manager for a very large SAP implementation, he was responsible for the successful
implementation of the IBM infrastructure as well as managing the relationship with the SAP implementation
partner (Deloitte Consulting) to assure on-time delivery of all systems per the agreed to schedule. He
developed the infrastructure implementation plans, recommended the hardware and software, and planned
the build of each of the development, test and production environments for the backend, portal,
management and middleware environments, in total this amounts to an AIX environment that contains 450
CPUs, 4.5TB Memory and 15TB of storage capacity, in total 54 systems spread across 8 IBM P-series
servers and led the various teams that installed each of the environments. He led the delivery center team
of 12 employees to implement performance, problem and change management procedures to support this
environment. He successfully completed the infrastructure implementation over a six month period
• While working for IBM he managed a 25 person ERP infrastructure and SAP basis & Security team for 4
years. Responsible for the planning, implementation, Development and ongoing support of the ERP
infrastructure and SAP Basis & Security areas of 3 very large SAP projects
• He was responsible for the first 4 IBM SAP sales on AIX and subsequent project implementations in South
Africa
• He successfully implemented the IBM SAP Competency Center in South Africa over a 24 month period and
used the center to sell and implement the first four large SAP installations in South Africa. In doing so he
worked very closely with SAP to establish an ongoing working relationship between IBM and SAP that is
still benefitting both companies.
Awards:
• Global Services Excellence Award (IBM)
• 2 x Systems Engineering Special Contribution Award (IBM)
• Systems Engineering Sales Award (IBM)
• Directors Award (IBM)
• Professional Excellence Award (IBM)
• 2 x Hundred Percent Club (IBM Sales award)
• 2 x Top Performers Award (IBM)
SKILLS
Technology • ERP
o Infrastructure: Architecture planning and design, Project planning,
staffing, training, installation, upgrade and implementation /
Developed and implemented installation, change, problem and
operational management strategies and best practices, datacenter
migration
o Sales Cycle: Techinal architecture design, planning, execution. SAP
Basis design, budgeting, planning, resourcing planning, execution
o Applications Packages and Modules: Specialist in SAP
Infrastructure, SAP Basis , Netweaver 7.0 to 7.4, ECC 6.0, AIO, HCM,
CRM and CRM Middleware, SRM and , HANA, BI, BIA and TREX,
Solution Manager, PeopleSoft, Reelexchange, Infoprint, SAP
ALE/EDI, TREX, SLD, Web Dispatcher, and various older SAP
releases, SAPRouter

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o Disaster Recovery: Planning and Execution, Backup/restore
planning in implementation
o Datacenter: Migration planning and execution
• Operating Systems: VM/XA, MVS/ESA, AIX, Unix, Windows, Shell Scripting,
Linux (Redhat and SUSE), AIX with HACMP, Solaris, VMware,
• Databases: DB2, Oracle, MAXDB, SQL Server
• Methodologies: ASAP, RunSAP, Ascendant, IBM Global Services Method
(GSM), Systems Engineering, ITIL, SOX
• Hardware: IBM P-Series, Z-Series, PCs, Dell, HP, Various Storage solutions
from EMC and NetApp, Sun/Oracle, VBlock,
• Graphical User Interfaces: SAPGUI, WEBUI, Netweaver Business Client
(NWBC), HTML
• General: Print, System Consolidation, Performance Management,
Infrastructure planning, SAP Infrastructure sizing, operations management,
change control, installation management
• Training (Instructor): AIX, SAP Basis, VM
• Other: Lotus Suite, Visio, Microsoft Office Suite, MS Project
Languages Fluent in English, Afrikaans and understands Dutch and Flemish with varying degrees
of proficiency.
Sales Successfully sold and implemented the first four SAP implementations for IBM in
South Africa
Participate in selling SAP infrastructure and Basis services,
Vendor
Relationship
Created the IBM SAP Competency Center in South Africa
Wrote the business case to establish the joint vendor sales strategy between IBM and
SAP in South Africa
SELECTED PROJECT EXPERIENCE
Company HCL AXON
Duration March 2010 – Present
Position Managing Consultant/Technical Architect
Responsibilities
• He was the SAP Technical Architect on multiple large SAP implementations/migrations. Lead and
guided all SAP Infrastructure, Development, Basis, Security and Administration consulting services and
activities from planning through implementation and support phases for multiple SAP implementations
• He was the Basis & Infrastructure Project Manager on multiple customer SAP engagements. He
participates and leads the Architecture design, planning as well as SAP Basis design, planning,
resourcing during the sales cycle as well as during the project implementation.
o Three were full SAP implementation projects using SAP ERP with ISU, CRM, BI/BW, PI,
Solution Manager, Portal and various other 3rd party products. He is responsible for leading a
team of onshore and offshore SAP basis consultants providing planning, sizing, implementation
support and ongoing services of the environment as well as project management, planning and

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implementation of expanding the SAP system infrastructure environment to support additional
customer requirements. He lead a team that implemented the environments across 2
datacenters, utilizing high availability failover and the latest SAN and RAID technologies
between both locations to assure a near-continuous availability of the environment.
o The other three were SAP datacenter migration projects that consisted of SAP ERP with ISU,
CRM, BI/BW, PI, Solution Manager, Portal, SCM and APO and various other 3rd party products.
He was responsible for leading a team of onshore and offshore SAP basis consultants providing
planning, implementation support services for the migration project. He led a team that
implemented the environments across 2 datacenters, utilizing high availability failover and the
latest SAN and RAID technologies between both locations to assure a near-continuous
availability of the environment. After successful completion he lead the team in ongoing support
services and enhancements and upgrades of the environment.
• He completed the SAP HANA installation training in 2012.
Company Emergys
Duration April 2009 – February 2010
Position Senior Manager/Partner
Responsibilities
• Senior Manager/Partner for all SAP Infrastructure, SAP Basis, Security and Administration Services
responsible for sales, implementation, leadership, training and managing all Basis, Security and
Administration services and resources
• Responsible for setting architecture and strategy direction for internal Company Infrastructure services
• Responsible for vendor/partner relationships and expansion
• Lead and guide all SAP Infrastructure, Basis, Security and Administration consulting services and
activities internally and externally from planning through implementation and support phases for multiple
SAP implementations
• Completed 1 full life cycle SAP implementations on NetWeaver 7.0 using ECC 6.0, Solution Manager
7.0 on Linux with Oracle
• Acting Data Center Manager for a Green Energy startup in the utility sector. Managed the data center
team to implement a Blade server environment using SAN technologies on VMWARE with Redhat
Linux and DB2
Company EnteGreat / Technology Solutions Company
Duration September 2007 – March 2009
Position Technical Manager
Responsibilities
• Completed 2 full life cycle SAP implementations on NetWeaver using ECC, CRM, Solution Manager,
Web Dispatcher, TREX and Tealeaf on Linux, AIX and Windows Server using Oracle and SQL Server
• Implemented Solution Manager to support the SAP VAR environment on Linux using MAXDB
• Updating and maintenance of all Entegreat internal SAP systems; ECC, SRM, Solution Manager

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• Manager for the SAP Basis & Security functions responsible for leadership, training and managing all
Basis resources
• Lead all SAP Basis sales & consulting activities
Company IBM
Duration August 1998 – September 2007
Responsibilities
• Was the SAP Infrastructure Project Manager for a Utility Project.. He planned and implemented the
environments across 2 computer centers, utilizing high availability failover and the latest SAN and RAID
technologies between both locations to assure a near-continuous availability of the environment. He
developed the infrastructure implementation plans, recommended the hardware and software, and
planned the build of each of the development, test and production environments for the backend, portal,
management and middleware environments; in total 450 CPUs, 4.5TB Memory and 15TB of storage
capacity, the 54 systems spread across 8 IBM P-series servers and led the various teams that installed
each of the environments. He led the delivery center team, of 12 employees, to implement performance,
problem and change management procedures to support this environment. He successfully completed
the infrastructure implementation over a six month period
• Was a SAP Infrastructure Lead and Basis & Security Team Lead where he was responsible for the
planning and implementation of the SAP system infrastructure which included, planning, sizing and
building all SAP systems. I created the capacity plans, recommended the hardware and software, and
planned the build of each of the development, test and production systems for both the backend, portal
and middleware environments, in total this amounted to 13 new SAP systems. I successfully
implemented a Unicode environment with 15 European and 4 Asian languages in a 7 month period. All
the systems were delivered on schedule. He worked with the delivery center management to implement
problem and change management procedures to support this environment. He established a globally
distributed SAP Basis team and established all the SAP Basis functions including change and problem
management procedures, transport management, Security & Authorization, Multi Language support,
SAP update and upgrade strategy
• Managed a 25 member Basis Team and was responsible for the day-to-day operation and maintenance
of the SAP environments including all basis functions (Transport system, system configuration, problem
determination, OSS notes application, performance monitoring and tuning, printer deployment and
support), all interfaces (included are MQ/Series, FTP, ALE, Batch Bridge Infrastructure, RFC) and S&A
development.
• Was the Lead IT Architect for Integrated Supply Chain (SAP) project and a SAP release upgrade. His
duties included sizing the systems, planning the infrastructure and technology for all sites, developed
the upgrade plan for each system in the landscape, led the team that executed the upgrade in all the
development and test systems (7 upgrades) and educated the Service Delivery Center, handed off the
plan and execution to the Service Delivery Center for execution in the Production environment. He was
responsible, with his team, for all Second Level problem determination and resolution in the production
environments. He planned and implemented the consolidation of the SAP system infrastructure,
including moving compute centers. He led the technical teams in the consolidation of 2 production
systems
• Completed 10 full life cycle SAP implementations ranging from SAP 4.5 to SAP ERP using ECC 6.0 ,
HCM, various system consolidation, system relocation and upgrade projects
• As Subject Matter Expert (SME) for multiple language (MDMP) support and multi language print support
where he successfully implemented a MDMP environment with multiple languages (English, Spanish,
Simplified Chinese, Traditional Chinese with extended codepage, Japanese, Korean) and a worldwide
multi language print environment

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EMPLOYMENT HISTORY
Date Company Name Role
Mar 10 – Present HCL AXON (USA) Managing Consultant/Technical Architect
Apr 09 – Feb 10 Emergys (USA) Senior Manager/Partner
Sep 07 – Mar 09 EnteGreat / TSC (USA) Technology Manager
Aug 98 – Sep 07 IBM (USA) SAP Basis Technical Lead/Architect
Apr 97 – Aug 98 Staffmark/Intellimark (USA) Senior SAP Basis Lead
Feb 84 – Apr 97 IBM (South Africa) Technical and Sales Support
TRAINING
SAP
IBM
• Completed the SAP HANA HA200 Administration & Operations, and
HA300 Implementation & Modeling courses
• Certified in SAP Basis, IT Specialist, and AIX System Administration
• Multiple SAP courses including, ERP, Netweaver, CRM middleware and
HANA training by SAP
• Completed System Engineering Architecture training at IBM