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responsive design
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ADAPTING TO
YOUR USERS
Presentation by:
Vince Baskerville | VP of Product TripLingo
VINCENT BASKERVILLE | VP of PRODUCT
IHAZTHIS




           VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
PEOPLE USING *MOBILE WEB*
WILL SURPASS DESKTOP
USAGE BY 2015



                 VINCENT BASKERVILLE | VP of PRODUCT
BUT YOU KNOW THIS
ALREADY RIGHT?



                VINCENT BASKERVILLE | VP of PRODUCT
Q: HOW DO WE MAKE OUR
   WEBSITE EXPERIENCE BETTER?

A: WE MAKE IT RESPONSIVE



                    VINCENT BASKERVILLE | VP of PRODUCT
• Media     Queries

• Adaptive    grids, images & media

• ???????

• Guaranteed     ROI



                               VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
“ When you start looking
at a problem and it
seems really simple with
all these simple
solutions, you don’t really
understand the
complexity of the
problem. And your
solutions are way too
oversimplified, and they
don’t work. ”
        VINCENT BASKERVILLE | VP of PRODUCT
RWD isn’t the absolute
answer to solve *all your
      problems*


                 VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
Throughout the design
process, our work should
be situated in the context
  where it will be used


                  VINCENT BASKERVILLE | VP of PRODUCT
“THE PURPOSE BEHIND
   ‘RESPONSIVE DESIGN’—THE
CONCEPT OF WHAT IT STRIVES TO
ACHIEVE—SHOULD BE SEPARATED
 FROM THE SPECIfiC TECHNIQUES
       USED TO ACHIEVE IT.”
       - JEFFREY ZELDMAN

                    VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
2 types of users:
Internal & External



              VINCENT BASKERVILLE | VP of PRODUCT
interpre
tation
   commun
&    ication
        VINCENT BASKERVILLE | VP of PRODUCT
“THE CHALLENGE IS GETTING
 PEOPLE TO ADAPT, AGREE TO
YOUR IDEA ACTUALLY MAKING IT
THROUGH THE ORGANIZATION”
              - SOMEONE

                   VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
MOBILE CONTEXT



           VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
“THE CONSTRAINTS IN MOBILE
 DEVICES FORCE US TO FOCUS ON
WHAT REALLY MATTERS EMPHASIZE
THE MOST VALUABLE PARTS [..] NOT
 JUST THE PARTS OF OUR OffERING
     WE THINK ‘MAKE SENSE.”
       - LUKE WROBLEWSKI

                      VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
TEST, YOU MUST!


          VINCENT BASKERVILLE | VP of PRODUCT
A/B testing?




           VINCENT BASKERVILLE | VP of PRODUCT
Multivariate?




           VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
How do you measure KPI’s?



                 VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
Home Pag
        e


      VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
Data wins arguments.




              VINCENT BASKERVILLE | VP of PRODUCT
VINCENT BASKERVILLE | VP of PRODUCT
MEASURE & EVALUATE
   AGAINST KPI’S


  Heuristic Evaluations +
  Quantitative UX Data +
               VINCENT BASKERVILLE | VP of PRODUCT
ALIGN WITH STRATEGIC
     EDU GOALS

    Create Case Studies +
    Survey key internal +
            influencers
               VINCENT BASKERVILLE | VP of PRODUCT
“Coding is long. Design is
  short. Paper is cheap.”



                  VINCENT BASKERVILLE | VP of PRODUCT
RESOURCES


       VINCENT BASKERVILLE | VP of PRODUCT
http://www.alistapart.com




                 VINCENT BASKERVILLE | VP of PRODUCT
http://www.lukew.com




              VINCENT BASKERVILLE | VP of PRODUCT
http://mediaqueri.es




              VINCENT BASKERVILLE | VP of PRODUCT
http://mustache.github.com




                 VINCENT BASKERVILLE | VP of PRODUCT
AU REVOIR
    VINCE BASKERVILLE
                     @WHOISVINCE
                               VINCE@TRIPLINGO.COM




     VINCENT BASKERVILLE | VP of PRODUCT

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Adapting to Your Users