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solution overview
Get more from SAP
with OpenText
OT+SAP
changing ways together
Properly
manageyour
enterprise
contentusing
yourlead
business
applications
Get more from
SAP with OpenText
In order to automate, optimize and re-
innovate your business processes at a higher
level, SAP and OpenText have created an
integrated portfolio, composed by the best
run business applications, empowered by
market leading EIM technologies.
Whether your data is structured or
unstructured, it’s in the context of your
business processes at any point in time
and available on any device.
SAP solutions by OpenText will allow
your enterprise to gain full insight of all
the information complementing your
business processes.
These business value solutions are clustered
along business areas, allowing Line of
Business (LoB) executives to focus on their
particular needs, whilst deciding for an
integrated enterprise grade solution at the
same time.
How does your
organization manage
your Information?
Organizations with EIM and ERP achieved
Some Examples
greater improvements
in the cycle time of key
business process over
the past 12 months
Customer
Excellence
Brand Asset Management
Customer Service and Billing
Media and Campaign Management
Sales and Account Managment
Financial Excellence
Accounts Payable
Invoicing
Expense Managment
HR Excellence
Managing Employee Information
Reward and Retain
Talent Sourcing and Acquisition
IT Excellence
Archiving Migration
Data Migration
Elimination of Paper Archives
Green IT
Information Lifecycle Management
Legacy Decommissioning
Procurement
Excellence
Develop Sourcing Strategies
Order Materials and Services
Suppliers, Develp & Maintain Contracts
Product and
Operation Excellence
Enterprise Asset Management
Logistics and Distribution
greater improvements in
time-to-decision over the
past 12 months
better complete and on-
time delivery of products
and services
greater improvements
in the productivity over
the past 12 months
better customer
satisfaction
3x 2.4% 10% 11% 3x
Get more from
SAP with OpenText
OpenText and SAP have been partners for over 20
years, delivering supporting solutions for over 6000
customers in every vertical.
The strategic partnership allows the combination of
strengths around co-development and cooperation
that is characterized by sustained growth, tangible
customer value and thought leadership.
SAP and OpenText
hand-in-hand
The success of the SAP and OpenText partnership has
been built around a mutual commitment to deliver true
business value and a substantial return on investment
for their joint customers. This partnership will continue to
develop joint strategies to further extend the added value
of their top-tier enterprise grade solutions and will ensure
that the support and evolution of your EIM solutions is
taken care of.
levelofengagement
SAP SOLUTION CERTIFIED
(Not an SAP Partner)
SOLUTION
EXTENSION
PARTNEREDGE PARTNER
ECOHUB REFERRAL
ENDORSED
BUSINESS
SOLUTIONS
+
+
SAPArchiving by OpenText
SAPContentManagementfor SharePoint
SAPDocumentAccess by OpenText
SAPDigitalAssetManagementby OpenText
SAPDocumentPresentment/Business
Correspondenceby OpenText
SAPDigitalContentProcessingby OpenText
SAPEmployeeFileManagement by OpenText
SAPExtendedECM by OpenText
SAPExtendedECMForSuccessFactorsby OpenText
SAPExtendedECMForGovernmentby OpenText
SAPInvoiceManagement/OCRoptionby OpenText
SAP Solution Extension+
OpenText has received the SAP Pinnacle Award for 11 consecutive years (2008-2018)
This award recognizes OpenText for its outstanding achievement in delivering strong
value to our mutual customers and for its commitment to partnering with SAP.
Get more from
SAP with OpenText
Properly
manageyour
enterprise
contentusing
yourlead
business
applications
Smart Process Application (SPAs) is a
term used to describe applications that use
computer intelligence to extract context-
relevant information from the content
associated with a business processes. It’s then
used to select, modify or re-direct the next
steps in a workflow.
An example of this is Case Management.
Here we use the term “Case” in its broadest
sense, to refer to any process or project
that has a defined beginning and end. The
steps may change during the course of the
process, and the associated content needs
to be grouped and managed as a case-file or
project.
For example: Applications can range from
payment management, contract bids, claims
handling and loan origination, to traditional
healthcare, crime or legal cases.
Speed and consistency in customer
responses are two crucial elements in
today’s competitive social media driven
environment. Customer service quality can
be increased and costs decreased with the
reduction of the end-to-end process time.
On the other hand, highly regulated
industries such as the financial sector
also require flexibility in order to quickly
adapt to regulatory changes, which can
be accomplished through rules-driven
compliance processes.
Organizations continue to grow at a rapid pace,
needing to support fast moving processes.
Often they have high transaction processing
requirements, including the ability to support rapid
bulk processing tied to various business processes that
could be automated.
Transactional data drives business decisions and
businessprocessesprovidingmaximumbenefit.This
is where smart process applications begin to play an
important role within an organization.
+
Get more from
SAP with OpenText
Businesses are increasingly focused on
procurement as an area where they can realize
productivity and operational improvements.
However, for many organizations, the ever-
increasing information flow known as Big
Dataalong with extended global supply
chains, disconnected processes and a legacy
of scattered, unintegrated information silos has
made procurement more difficult than ever.
Despite the information challenge, many
organizations continue to struggle along with
multiple, discrete Content Management
solutions and Applications. Yet effective,
integratedECMcanmakeasignificant
differenceinthesecases,especiallywhenit
comestosupplierandcontractmanagement
- an area that is ready for improvement.
OrganizationsrunningSAPbusiness
platformsfaceabigchallengetointegrate
suchunstructuredcontent.
Contract related items like bid proposals,
supplier certificates, credit verification, and
supply chain manifests do not integrate easily
into ERP (Enterprise Resource Planning) and
SRM (Supplier Relationship Management)
workflows.
Iftheyarenotpartofacentraldata
repository,theywillnotbereadilyavailable
toorganizationalstakeholdersand
authorizedthirdparties.
For organizations to overcome these barriers,
they require a centralized, ECM-based solution
that easily integrates with SAP business
platforms. In addition to enabling a full
view of supplier information from SAP and
Microsoft business applications, ECMcanhelp
improvesupplierrelationshipsandcontract
managementandmaximizethevalueof
supplierpartnerships.
Organizations often have a distributed
application landscape to support their supplier
and contract management needs that
may consist of several SAP solutions, either
OpenText Extended
ECM for SAP
standalone or in combination.
These include Finance and Material
Management modules for SAP ERP, SRM
and Supplier Lifecycle Management,
which allows ongoing analysis of supplier
performance.
These on-premise deployments are
frequentlycombinedwithSAPAriba cloud-
based applications.
Aseffectiveasthesebusinesssolutions
maybe,implementingECMintegration
asafoundational,consolidatingsolution
candeliversignificantvalue.
An advanced ERP, Supplier and contract management solution should enable
organizations to have a 360° view of supplier information:
Implementing an ECM integration allows forward thinking companies to gain
ground by:
User friendly business workspaces for procurement collaboration.
Transparent communication between the line of business and suppliers.
Ability to manage content as corporate records.
A structured and regulated documentation process.
High level digital storage and preservation.
Ability to reduce the risk of penalties from regulatory agencies or customers
by maintaining a full audit history and retention schedules.
Reducing revenue leakage.
Improving their competitive advantage.
Improving multiple task efficiencies.
Achieving easy adoption across the organization.
Managing change in the organization and business climate effectively.
Once an organization recognizes the
need to extend their SAP capabilities,
what should they look for in a solution?
The solution is integrated with SAP
Business Suite software such as the SAP
ERP, SRM or CRM to provide a cross-
application single source of truth content
repository.
The extensible interface and API,
connects Extended ECM for SAP
to any SAP business application
including SuccessFactors and Ariba,
and thus enabling the management
ofunstructuredcontentinthecontext
oftheprocessesandtransactions
supportedbyyourenterprise
applications.
Get more from
SAP with OpenText
Human resources needs to recruit top talent.
Hence identifying and developing rising stars and retaining high
performance employees is a daunting task in the face of flat budgets,
while having to adhere to ever changing compliance rules, without
compromising employee service levels.
There are several factors which affect HR departments today such as:
High level competition for talent. HR must be
able to quickly promote, review and respond
to applicant information to identify and
secure those who will best contribute to the
organization’s goals.
Engaging the workforce. There are four
generations working side by side. Each
individual within each generation have
differences in their preferred method of
engagement and HR business partners must
be able to communicate on their terms.
Interactions with applicants and employees
must be consistent with the organization’s
branding, yet personalized across all channels,
including mobile interactions with HR related
processes and content.
OpenText Extended ECM
for SAP SuccessFactors
A diversified global workforce. As organizations expand
globally, HR must ensure employee information is complete
and compliant, based on the unique requirements of each
country. Any violations can result in costly fines or sanctions.
Paper related inefficiencies. Many HR departments
maintain largely paper-based employee files. Since
employee files are stored in different locations, the manual
process of copying, storing and faxing is time consuming
and expensive, with a high probability for error.
Hybrid HR environments. Most companies support a
hybrid environment where some functions are cloud-based
whilst others remain on-premise. Information must flow
easily between these environments while maintaining a
high level of security, compliance and consistency required
for employee information storage.
Addressing the needs of the digital workforce will only be possible through the simplification
and transformation of HR processes.
By extending their SAP SuccessFactors solution, HR can guarantee all necessary content is
accessible to the business partners and Shared Service Center teams to empower them to
effectively manage talent, lead HR-specific projects and achieve service level expectations of
employees.
Centralized Content
Management
Global Information
Governance
Easy Employee
Collaboration
Efficient HR
Administration
Employee File
Document Types
Permission & Control
HR Workspaces
Dossier View
Search
Lifecycle Management
Document Retentions
Regional Compliance
Completeness Check
Audit & Activity Log
Seamless UI integration
Easy Access
File sync and share
Mobile Support
Self-Service
Document Generation
Document Onboarding
HR Reporting & Workflows
SAP HCM intergrations
Get more from
SAP with OpenText
Better employee
satisfaction
Reduced IT
administrative and
storage costs
Reduced legal
risk and liability
Increased HR staff
productivuty
Guaranteed
governance
Reduced service
center response
time
Reduced HR
administrative
costs
Faster
implementation
Reduced staff
communication
cycle time
Your gain.
Extended ECM for SAP SuccessFactors enhances the value of SAP SuccessFactors solutions
by securely managing all unstructured content related to employee files and beyond. The
solution is integrated within SAP SuccessFactors user interface so content is readily accessible
to the authorized business partners, users and employees. The solution fully supports
integration with the traditional SAP HCM on premise solution.
Typically HR processes generate 50-60 communications per employee per year.
Most of these communications are manually generated, processed and stored in paper files
which are scattered throughout different locations. With Extended ECM for SuccessFactors,
content can be digitized and stored in a centralized, secure repository and associated with
an employee’s file. The HR business partner can rapidly retrieve all relevant content within
the SuccessFactors interface. Access to the digitized content is strictly controlled by leveraging
SuccessFactors Role Based Permissions.
No more paper, no more paper storage costs and no more risk.
When all required documents are centrally and digitally stored, the costs associated with
paper files can be eliminated!
Simplify HR processes with all
employee information centrally
controlled and accessible
www.vilt-group.com
Get more from SAP
with OpenText
L i s b o n | B r a g a | M a d r i d | B a r c e l o n a | S ã o P a u l o | L o n d o n | Z u r i c h | S i n g a p o r e

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Properly manage your Enterprise Content using your Lead Business Applications

  • 1. solution overview Get more from SAP with OpenText OT+SAP changing ways together Properly manageyour enterprise contentusing yourlead business applications
  • 2. Get more from SAP with OpenText In order to automate, optimize and re- innovate your business processes at a higher level, SAP and OpenText have created an integrated portfolio, composed by the best run business applications, empowered by market leading EIM technologies. Whether your data is structured or unstructured, it’s in the context of your business processes at any point in time and available on any device. SAP solutions by OpenText will allow your enterprise to gain full insight of all the information complementing your business processes. These business value solutions are clustered along business areas, allowing Line of Business (LoB) executives to focus on their particular needs, whilst deciding for an integrated enterprise grade solution at the same time. How does your organization manage your Information? Organizations with EIM and ERP achieved Some Examples greater improvements in the cycle time of key business process over the past 12 months Customer Excellence Brand Asset Management Customer Service and Billing Media and Campaign Management Sales and Account Managment Financial Excellence Accounts Payable Invoicing Expense Managment HR Excellence Managing Employee Information Reward and Retain Talent Sourcing and Acquisition IT Excellence Archiving Migration Data Migration Elimination of Paper Archives Green IT Information Lifecycle Management Legacy Decommissioning Procurement Excellence Develop Sourcing Strategies Order Materials and Services Suppliers, Develp & Maintain Contracts Product and Operation Excellence Enterprise Asset Management Logistics and Distribution greater improvements in time-to-decision over the past 12 months better complete and on- time delivery of products and services greater improvements in the productivity over the past 12 months better customer satisfaction 3x 2.4% 10% 11% 3x
  • 3. Get more from SAP with OpenText OpenText and SAP have been partners for over 20 years, delivering supporting solutions for over 6000 customers in every vertical. The strategic partnership allows the combination of strengths around co-development and cooperation that is characterized by sustained growth, tangible customer value and thought leadership. SAP and OpenText hand-in-hand The success of the SAP and OpenText partnership has been built around a mutual commitment to deliver true business value and a substantial return on investment for their joint customers. This partnership will continue to develop joint strategies to further extend the added value of their top-tier enterprise grade solutions and will ensure that the support and evolution of your EIM solutions is taken care of. levelofengagement SAP SOLUTION CERTIFIED (Not an SAP Partner) SOLUTION EXTENSION PARTNEREDGE PARTNER ECOHUB REFERRAL ENDORSED BUSINESS SOLUTIONS + + SAPArchiving by OpenText SAPContentManagementfor SharePoint SAPDocumentAccess by OpenText SAPDigitalAssetManagementby OpenText SAPDocumentPresentment/Business Correspondenceby OpenText SAPDigitalContentProcessingby OpenText SAPEmployeeFileManagement by OpenText SAPExtendedECM by OpenText SAPExtendedECMForSuccessFactorsby OpenText SAPExtendedECMForGovernmentby OpenText SAPInvoiceManagement/OCRoptionby OpenText SAP Solution Extension+ OpenText has received the SAP Pinnacle Award for 11 consecutive years (2008-2018) This award recognizes OpenText for its outstanding achievement in delivering strong value to our mutual customers and for its commitment to partnering with SAP.
  • 4. Get more from SAP with OpenText Properly manageyour enterprise contentusing yourlead business applications Smart Process Application (SPAs) is a term used to describe applications that use computer intelligence to extract context- relevant information from the content associated with a business processes. It’s then used to select, modify or re-direct the next steps in a workflow. An example of this is Case Management. Here we use the term “Case” in its broadest sense, to refer to any process or project that has a defined beginning and end. The steps may change during the course of the process, and the associated content needs to be grouped and managed as a case-file or project. For example: Applications can range from payment management, contract bids, claims handling and loan origination, to traditional healthcare, crime or legal cases. Speed and consistency in customer responses are two crucial elements in today’s competitive social media driven environment. Customer service quality can be increased and costs decreased with the reduction of the end-to-end process time. On the other hand, highly regulated industries such as the financial sector also require flexibility in order to quickly adapt to regulatory changes, which can be accomplished through rules-driven compliance processes. Organizations continue to grow at a rapid pace, needing to support fast moving processes. Often they have high transaction processing requirements, including the ability to support rapid bulk processing tied to various business processes that could be automated. Transactional data drives business decisions and businessprocessesprovidingmaximumbenefit.This is where smart process applications begin to play an important role within an organization. +
  • 5. Get more from SAP with OpenText Businesses are increasingly focused on procurement as an area where they can realize productivity and operational improvements. However, for many organizations, the ever- increasing information flow known as Big Dataalong with extended global supply chains, disconnected processes and a legacy of scattered, unintegrated information silos has made procurement more difficult than ever. Despite the information challenge, many organizations continue to struggle along with multiple, discrete Content Management solutions and Applications. Yet effective, integratedECMcanmakeasignificant differenceinthesecases,especiallywhenit comestosupplierandcontractmanagement - an area that is ready for improvement. OrganizationsrunningSAPbusiness platformsfaceabigchallengetointegrate suchunstructuredcontent. Contract related items like bid proposals, supplier certificates, credit verification, and supply chain manifests do not integrate easily into ERP (Enterprise Resource Planning) and SRM (Supplier Relationship Management) workflows. Iftheyarenotpartofacentraldata repository,theywillnotbereadilyavailable toorganizationalstakeholdersand authorizedthirdparties. For organizations to overcome these barriers, they require a centralized, ECM-based solution that easily integrates with SAP business platforms. In addition to enabling a full view of supplier information from SAP and Microsoft business applications, ECMcanhelp improvesupplierrelationshipsandcontract managementandmaximizethevalueof supplierpartnerships. Organizations often have a distributed application landscape to support their supplier and contract management needs that may consist of several SAP solutions, either OpenText Extended ECM for SAP standalone or in combination. These include Finance and Material Management modules for SAP ERP, SRM and Supplier Lifecycle Management, which allows ongoing analysis of supplier performance. These on-premise deployments are frequentlycombinedwithSAPAriba cloud- based applications. Aseffectiveasthesebusinesssolutions maybe,implementingECMintegration asafoundational,consolidatingsolution candeliversignificantvalue. An advanced ERP, Supplier and contract management solution should enable organizations to have a 360° view of supplier information: Implementing an ECM integration allows forward thinking companies to gain ground by: User friendly business workspaces for procurement collaboration. Transparent communication between the line of business and suppliers. Ability to manage content as corporate records. A structured and regulated documentation process. High level digital storage and preservation. Ability to reduce the risk of penalties from regulatory agencies or customers by maintaining a full audit history and retention schedules. Reducing revenue leakage. Improving their competitive advantage. Improving multiple task efficiencies. Achieving easy adoption across the organization. Managing change in the organization and business climate effectively. Once an organization recognizes the need to extend their SAP capabilities, what should they look for in a solution? The solution is integrated with SAP Business Suite software such as the SAP ERP, SRM or CRM to provide a cross- application single source of truth content repository. The extensible interface and API, connects Extended ECM for SAP to any SAP business application including SuccessFactors and Ariba, and thus enabling the management ofunstructuredcontentinthecontext oftheprocessesandtransactions supportedbyyourenterprise applications.
  • 6. Get more from SAP with OpenText Human resources needs to recruit top talent. Hence identifying and developing rising stars and retaining high performance employees is a daunting task in the face of flat budgets, while having to adhere to ever changing compliance rules, without compromising employee service levels. There are several factors which affect HR departments today such as: High level competition for talent. HR must be able to quickly promote, review and respond to applicant information to identify and secure those who will best contribute to the organization’s goals. Engaging the workforce. There are four generations working side by side. Each individual within each generation have differences in their preferred method of engagement and HR business partners must be able to communicate on their terms. Interactions with applicants and employees must be consistent with the organization’s branding, yet personalized across all channels, including mobile interactions with HR related processes and content. OpenText Extended ECM for SAP SuccessFactors A diversified global workforce. As organizations expand globally, HR must ensure employee information is complete and compliant, based on the unique requirements of each country. Any violations can result in costly fines or sanctions. Paper related inefficiencies. Many HR departments maintain largely paper-based employee files. Since employee files are stored in different locations, the manual process of copying, storing and faxing is time consuming and expensive, with a high probability for error. Hybrid HR environments. Most companies support a hybrid environment where some functions are cloud-based whilst others remain on-premise. Information must flow easily between these environments while maintaining a high level of security, compliance and consistency required for employee information storage. Addressing the needs of the digital workforce will only be possible through the simplification and transformation of HR processes. By extending their SAP SuccessFactors solution, HR can guarantee all necessary content is accessible to the business partners and Shared Service Center teams to empower them to effectively manage talent, lead HR-specific projects and achieve service level expectations of employees. Centralized Content Management Global Information Governance Easy Employee Collaboration Efficient HR Administration Employee File Document Types Permission & Control HR Workspaces Dossier View Search Lifecycle Management Document Retentions Regional Compliance Completeness Check Audit & Activity Log Seamless UI integration Easy Access File sync and share Mobile Support Self-Service Document Generation Document Onboarding HR Reporting & Workflows SAP HCM intergrations
  • 7. Get more from SAP with OpenText Better employee satisfaction Reduced IT administrative and storage costs Reduced legal risk and liability Increased HR staff productivuty Guaranteed governance Reduced service center response time Reduced HR administrative costs Faster implementation Reduced staff communication cycle time Your gain. Extended ECM for SAP SuccessFactors enhances the value of SAP SuccessFactors solutions by securely managing all unstructured content related to employee files and beyond. The solution is integrated within SAP SuccessFactors user interface so content is readily accessible to the authorized business partners, users and employees. The solution fully supports integration with the traditional SAP HCM on premise solution. Typically HR processes generate 50-60 communications per employee per year. Most of these communications are manually generated, processed and stored in paper files which are scattered throughout different locations. With Extended ECM for SuccessFactors, content can be digitized and stored in a centralized, secure repository and associated with an employee’s file. The HR business partner can rapidly retrieve all relevant content within the SuccessFactors interface. Access to the digitized content is strictly controlled by leveraging SuccessFactors Role Based Permissions. No more paper, no more paper storage costs and no more risk. When all required documents are centrally and digitally stored, the costs associated with paper files can be eliminated! Simplify HR processes with all employee information centrally controlled and accessible
  • 8. www.vilt-group.com Get more from SAP with OpenText L i s b o n | B r a g a | M a d r i d | B a r c e l o n a | S ã o P a u l o | L o n d o n | Z u r i c h | S i n g a p o r e