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Human Resource Management 
PREPARED BY: 
• VIKRAM KALYANI (120110116017)
TOPICS COVERED: 
• Human resource planning process 
• Sources of Recruitment 
• Selection process and tests
DEFINITIONS 
“Human resource planning is the process of analyzing an organization’s human requirements 
under changing conditions and developing activities necessary to satisfy these needs.” 
- James W. Walker 
“Human resource planning is a process of determining and assuming that the organization 
will have an adequate number of qualified persons available at the proper times, 
performing jobs which meet the needs of the enterprise and which provide satisfaction for 
the individuals involved.” 
- Dale S. Beach
STEPS OF HR PLANNING PROCESS 
Setting Organizational Objectives & Strategies 
Scanning the environment 
Preparing an in-house skill and competency inventory 
HR forecasting – 
estimation of availability 
HR forecasting – 
need assessment 
Developing HR plans and programmes
SETTING ORGANIZATIONAL OBJECTIVES AND STRATEGIES 
• Mission and Vision Statement - expresses the future intent of the organization 
• Organization strategy – gives a clarity about future HR requirements of the firm 
• The HR managers should consult the organizational objectives and policies for: 
 Framing guidelines concerning hiring process 
 Training policy 
 Promotion policy 
Union Issues
SCANNING THE ENVIRONMENT 
• The environmental forces are the events that can cause a company to achieve or fail on 
business objectives 
• Environmental scanning is done to scan the business environment to seize the 
opportunities and tackle threats 
• It involves collection of information in the form of statements, actions and responses of 
the people associated with the environment
SCANNING THE ENVIRONMENT (CONT…) 
External 
Environmental Factors 
Economic 
situation 
Legislative 
measures 
Labour market 
scenario 
Technological 
advancements
PREPARATION OF IN-HOUSE SKILLS AND COMPETENCY INVENTORY 
• Preparation of skill inventory – to assess the present strength of 
labour force 
• It involves compilation of skills, competencies and qualifications of 
the entire workforce 
Skills Audit 
• Helps in identifying employee’s 
strength & weaknesses and skill gap 
within the org. 
• Also helps in identifying area of 
improvement in skill levels 
Core Competency Analysis 
• Extraordinary abilities of an org. that 
enables it to acquire competitive 
advantage in the market 
• It’s application in HR strategies 
include recruitment, training, 
performance management etc.
HR FORECASTING – NEED ASSESSMENT 
• HR forecasting is required to implement the organizational strategies 
• HR forecasting involve future requirements in terms of nature and number of people 
• Factors affecting forecasting HR requirements are: 
Management philosophy 
Absenteeism 
 Labour turnover rates 
 Organizational growth patterns 
 Planned technological improvements
HR REQUIREMENTS’ FORECASTING TECHNIQUES 
Trend 
Analysis 
Ratio Analysis 
Delphi 
technique 
Normal group 
technique 
Managerial 
judgement 
Work Study 
Zero-base 
forecasting 
Simulation 
model 
HR allocation 
model
HR REQUIREMENTS’ FORECASTING TECHNIQUES (CONTD...) 
• Trend Analysis – forecasting HR requirements on the basis of past events 
• Ratio Analysis – analysis of relationship between any two numerical variables 
• Delphi technique – group-based systematic broadcasting method 
• Normal Group Technique – similar to delphi technique but duplication is eliminated 
over here 
• Managerial Judgement – forecasts are made by the senior managers of the org. on the 
basis of their experience and expertise
HR REQUIREMENTS’ FORECASTING TECHNIQUES (CONTD...) 
• Work Study Technique – aims at examining the business operations to achieve the 
optimum utilization of the human and physical resources available 
• Zero-base Forecasting – requires the managers to justify the need to continue with 
the positions or jobs that are full vacant in their dept. 
• Simulation Model – software enabled technique 
• HR Allocation Approach – it is based on object-oriented simulation model
HR FORECASTING – ESTIMATION OF AVAILABILITY 
• In HR forecasting of employee availability, four scenarios are possible: 
Getting sufficient no. of employees from internal sources 
Getting sufficient no. of employees from external sources 
 Combining both sources to get adequate numbers 
 Failing to get the required no. of suitable employees from the above mentioned 
sources
HR AVAILABILITY’S FORECASTING TECHNIQUES 
Internal 
Supply of 
Employees 
Replacement 
Charts 
Turnover Rate 
HRIS 
Productivity 
Level 
Overtime and 
absenteeism 
Succession 
Planning 
External 
Supply
HR AVAILABILITY’S FORECASTING TECHNIQUES (CONTD...) 
• Replacement Charts – used to find out the employees readily available for promotion 
to predetermined positions 
• Turnover Rate – it indicates the number of replacements required during a year 
• Human Resource Management Information System (HRIS) – online software to meet 
HR requirements 
• Productivity Level – increase in productivity level decreases the HR requirements of 
the org. 
• Succession Planning – transfers at the top level of the org. should be carried out with 
the least disturbance to the business
DEVELOPING HR PLANS AND PROGRAMMES 
• Aimed at recruitment of new employees or reduction of the existing workforce based on 
forecast results 
• Shortage of labour will lead to the following HR activities: 
 Recruitment and Selection 
 Training and Development 
 Placement 
• Surplus of labour Employee reduction programmes such as: 
Voluntary retirement schemes 
 Reduced working hours 
 Restricted overtimes
REQUIREMENTS FOR EFFECTIVE HR PLANNING 
• HR plans should be aligned properly with the org.’s mission, vision and strategic goals 
• Active guidance of top management is necessary for proper HR planning 
• Sustained communication between line managers and HR managers 
• HR records should be accurate and up-to-date 
• Necessity of feedback and constant improvement 
• System and process involving HR panning should be easy to understand and operate for 
all those associated with it.
RECRUITMENT & SELECTION: 
Recruitment : 
 Recruitment is a process of attracting candidates towards a job in an organization. 
When a vacancy for a job exists recruitment is initiated. 
Selection : 
 Selection is a process of hiring right person for a right job at a right time at a right 
cost. 
Selection follows recruitment.
RECRUITMENT AND SELECTION PROCESS 
Step 1 
• Job Analysis 
• Job Qualifications 
• Job Description 
• Recruitment & 
Selection Objec. 
• Recruitment & 
Selection Strategy 
Step 2 
• Internal Sources 
• External Sources 
Step 3 
• Screening Resumes 
and Applications 
• Initial Interview 
• Intensive Interview 
• Testing 
• Background Invest. 
• Physical Exam 
• Selection Decision 
and Job Offer 
Planning for 
Recruitment & Selection 
Recruitment: Locating 
Prospective Candidates 
Selection: 
Evaluation and Hiring
PLANNING FOR RECRUITMENT AND SELECTION 
Recruitment and Selection Objectives: 
 The things the organization hopes to accomplish as a result of the recruitment and 
selection process. They should be specifically stated for a given period. 
Recruitment and Selection Strategy: 
 The plan the organization will implement to accomplish the recruitment and selection 
objectives. The sales managers should consider the scope and timing of recruitment and 
selection.
METHODS OF RECRUITMENT 
Methods of recruitment 
Internal recruitment 
External recruitment
INTERNAL SOURCE OF RECRUITMENT 
Internal sources refer to recruiting known persons who are familiar with culture, policies 
and expectation of the organization. 
(1) TEMPORARY WORKERS : Workers who joined as trainee on a nominal stipend will be 
recruited as regular employee. 
(2) PROMOTIONS : Positions vacant in higher ranks can be filled up by suitable employees 
from the lower levels. 
(3) TRANSFERS : A transfer deals with the shifting of an employee from one job to another 
without special reference to change in responsibility or compensation.
MERITS & DEMERITS 
MERITS : 
(1) Quickest and Cheapest Method 
(2) Economical and Convenient to the business firm 
(3) No direction and induction process required 
(4) Help in boosting employee morale 
(5) Motivates other employees to work better 
DEMERITS : 
(1) Current employees may not be aware of the latest technology and trends in the 
market 
(2) Promotion based on seniority may de-motivate a meritorious candidate. 
(3) It limits the choice to few employees 
(4) It may become bias 
(5) May create frustration for candidate who are not selected.
EXTERNAL SOURCE OF RECRUITMENT 
External sources attract outsiders to a chance of entry in the company. 
(1) RECRUITMENT AT THE FACTORY GATE : It is the cheapest way and used to recruit 
unskilled workers to fill up casual vacancies. Most appointment done through this method 
are temporary. 
(2) RECOMMENDATION OF EXISTING EMPLOYEES : Those who are working in company will 
recommend someone form outside. A present employee will never wish to mislead 
company. 
(3) JOB ADVETISEMENTS : This is done by giving advertisement of vacancies in local 
newspapers or in professional journals. 
(4) LABOUR CONTRACTORS : When the work is of temporary nature, labour contactor is 
useful in completing those tasks. Housekeeping staff and Colour Painting Staff can be hired 
on temporary basis.
MERITS & DEMERITS 
MERITS : 
Fresh talent and skill comes into the organization. New employees change the old 
norms and habits. They can form new policy and terms. 
DEMERITS : 
Outsiders are not fully aware with the policies and procedures. Problem of Sorting 
during Campus Interview and Advertisement will arise. Lack of time may lead to faulty 
selection of candidates.
SELECTION TESTS : TYPES OF TESTS 
(1) INTELLIGENCE TEST : This test aims at measuring the IQ (Intelligence quotient) of the candidate with respect 
to their levels of reasoning, perception, numerical ability, understanding memory, speed of thought etc. 
(2) APTITUDE TEST : These tests aim at measuring some potential of a certain kind rather than acquired skill or 
knowledge. 
(3) COMPETENCE TESTS : These test are used to test the depth of knowledge acquired in the past . 
(4) INTEREST TESTS : This is to determine the preference of the candidate to accept occupation of a different 
kind. 
(5) PERSONALITY TEST : These tests are conducted to judge the emotional balance, maturity and 
temperamental qualities of a person. These tests generally aim at finding out the characteristics that make up a 
candidates personality. 
(6) GROUP or INDIVIDUAL TEST : These tests can find out leadership qualities of the candidates. The ability to 
work with the group is tested.
Human Resource Management

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Human Resource Management

  • 1. Human Resource Management PREPARED BY: • VIKRAM KALYANI (120110116017)
  • 2. TOPICS COVERED: • Human resource planning process • Sources of Recruitment • Selection process and tests
  • 3. DEFINITIONS “Human resource planning is the process of analyzing an organization’s human requirements under changing conditions and developing activities necessary to satisfy these needs.” - James W. Walker “Human resource planning is a process of determining and assuming that the organization will have an adequate number of qualified persons available at the proper times, performing jobs which meet the needs of the enterprise and which provide satisfaction for the individuals involved.” - Dale S. Beach
  • 4. STEPS OF HR PLANNING PROCESS Setting Organizational Objectives & Strategies Scanning the environment Preparing an in-house skill and competency inventory HR forecasting – estimation of availability HR forecasting – need assessment Developing HR plans and programmes
  • 5. SETTING ORGANIZATIONAL OBJECTIVES AND STRATEGIES • Mission and Vision Statement - expresses the future intent of the organization • Organization strategy – gives a clarity about future HR requirements of the firm • The HR managers should consult the organizational objectives and policies for:  Framing guidelines concerning hiring process  Training policy  Promotion policy Union Issues
  • 6. SCANNING THE ENVIRONMENT • The environmental forces are the events that can cause a company to achieve or fail on business objectives • Environmental scanning is done to scan the business environment to seize the opportunities and tackle threats • It involves collection of information in the form of statements, actions and responses of the people associated with the environment
  • 7. SCANNING THE ENVIRONMENT (CONT…) External Environmental Factors Economic situation Legislative measures Labour market scenario Technological advancements
  • 8. PREPARATION OF IN-HOUSE SKILLS AND COMPETENCY INVENTORY • Preparation of skill inventory – to assess the present strength of labour force • It involves compilation of skills, competencies and qualifications of the entire workforce Skills Audit • Helps in identifying employee’s strength & weaknesses and skill gap within the org. • Also helps in identifying area of improvement in skill levels Core Competency Analysis • Extraordinary abilities of an org. that enables it to acquire competitive advantage in the market • It’s application in HR strategies include recruitment, training, performance management etc.
  • 9. HR FORECASTING – NEED ASSESSMENT • HR forecasting is required to implement the organizational strategies • HR forecasting involve future requirements in terms of nature and number of people • Factors affecting forecasting HR requirements are: Management philosophy Absenteeism  Labour turnover rates  Organizational growth patterns  Planned technological improvements
  • 10. HR REQUIREMENTS’ FORECASTING TECHNIQUES Trend Analysis Ratio Analysis Delphi technique Normal group technique Managerial judgement Work Study Zero-base forecasting Simulation model HR allocation model
  • 11. HR REQUIREMENTS’ FORECASTING TECHNIQUES (CONTD...) • Trend Analysis – forecasting HR requirements on the basis of past events • Ratio Analysis – analysis of relationship between any two numerical variables • Delphi technique – group-based systematic broadcasting method • Normal Group Technique – similar to delphi technique but duplication is eliminated over here • Managerial Judgement – forecasts are made by the senior managers of the org. on the basis of their experience and expertise
  • 12. HR REQUIREMENTS’ FORECASTING TECHNIQUES (CONTD...) • Work Study Technique – aims at examining the business operations to achieve the optimum utilization of the human and physical resources available • Zero-base Forecasting – requires the managers to justify the need to continue with the positions or jobs that are full vacant in their dept. • Simulation Model – software enabled technique • HR Allocation Approach – it is based on object-oriented simulation model
  • 13. HR FORECASTING – ESTIMATION OF AVAILABILITY • In HR forecasting of employee availability, four scenarios are possible: Getting sufficient no. of employees from internal sources Getting sufficient no. of employees from external sources  Combining both sources to get adequate numbers  Failing to get the required no. of suitable employees from the above mentioned sources
  • 14. HR AVAILABILITY’S FORECASTING TECHNIQUES Internal Supply of Employees Replacement Charts Turnover Rate HRIS Productivity Level Overtime and absenteeism Succession Planning External Supply
  • 15. HR AVAILABILITY’S FORECASTING TECHNIQUES (CONTD...) • Replacement Charts – used to find out the employees readily available for promotion to predetermined positions • Turnover Rate – it indicates the number of replacements required during a year • Human Resource Management Information System (HRIS) – online software to meet HR requirements • Productivity Level – increase in productivity level decreases the HR requirements of the org. • Succession Planning – transfers at the top level of the org. should be carried out with the least disturbance to the business
  • 16. DEVELOPING HR PLANS AND PROGRAMMES • Aimed at recruitment of new employees or reduction of the existing workforce based on forecast results • Shortage of labour will lead to the following HR activities:  Recruitment and Selection  Training and Development  Placement • Surplus of labour Employee reduction programmes such as: Voluntary retirement schemes  Reduced working hours  Restricted overtimes
  • 17. REQUIREMENTS FOR EFFECTIVE HR PLANNING • HR plans should be aligned properly with the org.’s mission, vision and strategic goals • Active guidance of top management is necessary for proper HR planning • Sustained communication between line managers and HR managers • HR records should be accurate and up-to-date • Necessity of feedback and constant improvement • System and process involving HR panning should be easy to understand and operate for all those associated with it.
  • 18. RECRUITMENT & SELECTION: Recruitment :  Recruitment is a process of attracting candidates towards a job in an organization. When a vacancy for a job exists recruitment is initiated. Selection :  Selection is a process of hiring right person for a right job at a right time at a right cost. Selection follows recruitment.
  • 19. RECRUITMENT AND SELECTION PROCESS Step 1 • Job Analysis • Job Qualifications • Job Description • Recruitment & Selection Objec. • Recruitment & Selection Strategy Step 2 • Internal Sources • External Sources Step 3 • Screening Resumes and Applications • Initial Interview • Intensive Interview • Testing • Background Invest. • Physical Exam • Selection Decision and Job Offer Planning for Recruitment & Selection Recruitment: Locating Prospective Candidates Selection: Evaluation and Hiring
  • 20. PLANNING FOR RECRUITMENT AND SELECTION Recruitment and Selection Objectives:  The things the organization hopes to accomplish as a result of the recruitment and selection process. They should be specifically stated for a given period. Recruitment and Selection Strategy:  The plan the organization will implement to accomplish the recruitment and selection objectives. The sales managers should consider the scope and timing of recruitment and selection.
  • 21. METHODS OF RECRUITMENT Methods of recruitment Internal recruitment External recruitment
  • 22. INTERNAL SOURCE OF RECRUITMENT Internal sources refer to recruiting known persons who are familiar with culture, policies and expectation of the organization. (1) TEMPORARY WORKERS : Workers who joined as trainee on a nominal stipend will be recruited as regular employee. (2) PROMOTIONS : Positions vacant in higher ranks can be filled up by suitable employees from the lower levels. (3) TRANSFERS : A transfer deals with the shifting of an employee from one job to another without special reference to change in responsibility or compensation.
  • 23. MERITS & DEMERITS MERITS : (1) Quickest and Cheapest Method (2) Economical and Convenient to the business firm (3) No direction and induction process required (4) Help in boosting employee morale (5) Motivates other employees to work better DEMERITS : (1) Current employees may not be aware of the latest technology and trends in the market (2) Promotion based on seniority may de-motivate a meritorious candidate. (3) It limits the choice to few employees (4) It may become bias (5) May create frustration for candidate who are not selected.
  • 24. EXTERNAL SOURCE OF RECRUITMENT External sources attract outsiders to a chance of entry in the company. (1) RECRUITMENT AT THE FACTORY GATE : It is the cheapest way and used to recruit unskilled workers to fill up casual vacancies. Most appointment done through this method are temporary. (2) RECOMMENDATION OF EXISTING EMPLOYEES : Those who are working in company will recommend someone form outside. A present employee will never wish to mislead company. (3) JOB ADVETISEMENTS : This is done by giving advertisement of vacancies in local newspapers or in professional journals. (4) LABOUR CONTRACTORS : When the work is of temporary nature, labour contactor is useful in completing those tasks. Housekeeping staff and Colour Painting Staff can be hired on temporary basis.
  • 25. MERITS & DEMERITS MERITS : Fresh talent and skill comes into the organization. New employees change the old norms and habits. They can form new policy and terms. DEMERITS : Outsiders are not fully aware with the policies and procedures. Problem of Sorting during Campus Interview and Advertisement will arise. Lack of time may lead to faulty selection of candidates.
  • 26. SELECTION TESTS : TYPES OF TESTS (1) INTELLIGENCE TEST : This test aims at measuring the IQ (Intelligence quotient) of the candidate with respect to their levels of reasoning, perception, numerical ability, understanding memory, speed of thought etc. (2) APTITUDE TEST : These tests aim at measuring some potential of a certain kind rather than acquired skill or knowledge. (3) COMPETENCE TESTS : These test are used to test the depth of knowledge acquired in the past . (4) INTEREST TESTS : This is to determine the preference of the candidate to accept occupation of a different kind. (5) PERSONALITY TEST : These tests are conducted to judge the emotional balance, maturity and temperamental qualities of a person. These tests generally aim at finding out the characteristics that make up a candidates personality. (6) GROUP or INDIVIDUAL TEST : These tests can find out leadership qualities of the candidates. The ability to work with the group is tested.