The topic is very simple & is explained with the help of pictures & examples to make it more interesting & easy to understand. The topics covered are: (a)Writing new Email (b)Replying to Emails & some tips. To watch this presentation in video format: https://www.youtube.com/watch?v=XugRvgQ6k3Y The presentation is for education purpose only & matter taken for making slides was from internet & other presentations.

1. E-mail etiquettes
Made by : Vijay Dewani

2. E-mail etiquettes
• Keep Them Short.
• Don't Reply All.
• Avoid Forwarding Chains.
• Format it Correctly.

3. E-mail etiquettes
• Avoid Viruses and Scams.
• Proofread Everything.
• Limit attachments.
• Think before you send.

4. E-mail etiquettes
• Be careful using abbreviations and
emoticons.

5. Writing new E-mail

6. Writing new E-mail
• Use the recipient fields correctly.
• Make the subject line useful.
• Avoid prioritizing your messages for the
recipient.
{Get out of the habit of marking every email
as "Urgent!” or "High Priority" or your emails
will end up being treated like the boy who
cried wolf and they'll all get ignored.}

7. Replying to E-mails

8. Replying to E-mails
• Be careful of who you copy on replies.
• Determine to whom you should reply.
• Think twice before replying to just say thank
you :Some people include a line that says
“NTN” – “No Thanks Needed.”

9. Replying to E-mails
• Summarize long discussions.
• Be sure to include info that you are
responding to.
• Reply promptly.
• Be proactive.

10. Tips
• End your email politely. Closing with a statement
such as "Best wishes," "Good luck," or "Thanks in
advance for your help," can soften even a harsh
email and can elicit a more favourable reply.
• If something is really urgent, or you really need to
make sure the recipient has your message, pick
up the telephone and use it instead.