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Understanding the audience

Who here works for a company that:

• Already has an Intranet, social collaboration or
  social intranet?

• Is considering implementing any of the
  aforementioned platforms?
Say hello…

• How are you currently using the digital channel to
  support change and engagement?

• What are the challenges you are face around
  leveraging the channel as an business tool
  and communications channel?
The digital workplace landscape

                  Intranet




 Social                              Social
intranet                         collaboration
Who’s doing it?



Intranet
Building a more social,
collaborative workspace
through with the share
marketing best practice and
knowledge
Who’s doing it?



Social Intranet
Fresh and inviting design
echos the organisation’s
new brand values and
invites staff from the two
merging companies to unite
and collaborate -
Be..interactive.
Who’s doing it?



Social collaboration
Real time micro-blogging
and topic searching, all
integrated with email
• 30,000 users
• 800 active groups
• 1,000 messages a day
Supporting change and engagement

Uses of Intranet and social tools that support
change and engagement

• Corporate information        • Corporate blogging
• Knowledge management         • Corporate wikis
• Sharing expertise            • Internal community
                                 platforms
• Crowd sourcing
                               • Idea generation
How an intranet can help

• Manage change

• Engage with your workforce

• Adapt to ‘Generation Z’ workforce
How do we measure success?

Likely outcomes of a more social workplace
Before…                          After…
• Difficulty locating experts    • Identification of expertise
• Struggle to find information   • More relevant, streamlined
• Expertise and knowledge not      information flow
  retained                       • Expertise captured for reuse
• Slow new hire induction        • Faster new hire integration
• Hard to organise work          • Information organised socially,
• Processes limited in scale       ‘in-the-flow
• Closed processes               • Processes that scale globally
• Managers with a limited view   • More open and participatory
                                 • Managers with a real-time view
Now its your turn…
Some inspiration…


• Communicates
  organisational change
• ‘Joins up’ a global
  business
• Flexible enough to adapt to
  a diverse range of user
  requirements
Some inspiration…


• ‘One-stop-shop’
• Share information,
  knowledge and ideas
• Organises a range of work
  tools and applications
• A richer communications
  channel
• Better connects the
  business
How did you do?
How an intranet can help

• Future trends for Intranets and digitals to
  manage change, engage employees and add
  value to businesses
What have we learnt today?


• Open discussions, exchange of ideas

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Digital tools for change and engament workshop

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  • 2. Understanding the audience Who here works for a company that: • Already has an Intranet, social collaboration or social intranet? • Is considering implementing any of the aforementioned platforms?
  • 3. Say hello… • How are you currently using the digital channel to support change and engagement? • What are the challenges you are face around leveraging the channel as an business tool and communications channel?
  • 4. The digital workplace landscape Intranet Social Social intranet collaboration
  • 5. Who’s doing it? Intranet Building a more social, collaborative workspace through with the share marketing best practice and knowledge
  • 6. Who’s doing it? Social Intranet Fresh and inviting design echos the organisation’s new brand values and invites staff from the two merging companies to unite and collaborate - Be..interactive.
  • 7. Who’s doing it? Social collaboration Real time micro-blogging and topic searching, all integrated with email • 30,000 users • 800 active groups • 1,000 messages a day
  • 8. Supporting change and engagement Uses of Intranet and social tools that support change and engagement • Corporate information • Corporate blogging • Knowledge management • Corporate wikis • Sharing expertise • Internal community platforms • Crowd sourcing • Idea generation
  • 9. How an intranet can help • Manage change • Engage with your workforce • Adapt to ‘Generation Z’ workforce
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  • 18. How do we measure success? Likely outcomes of a more social workplace Before… After… • Difficulty locating experts • Identification of expertise • Struggle to find information • More relevant, streamlined • Expertise and knowledge not information flow retained • Expertise captured for reuse • Slow new hire induction • Faster new hire integration • Hard to organise work • Information organised socially, • Processes limited in scale ‘in-the-flow • Closed processes • Processes that scale globally • Managers with a limited view • More open and participatory • Managers with a real-time view
  • 19. Now its your turn…
  • 20. Some inspiration… • Communicates organisational change • ‘Joins up’ a global business • Flexible enough to adapt to a diverse range of user requirements
  • 21. Some inspiration… • ‘One-stop-shop’ • Share information, knowledge and ideas • Organises a range of work tools and applications • A richer communications channel • Better connects the business
  • 22. How did you do?
  • 23. How an intranet can help • Future trends for Intranets and digitals to manage change, engage employees and add value to businesses
  • 24. What have we learnt today? • Open discussions, exchange of ideas