OfficeCentral is an online enterprise management solution specially designed for SMEs. Comprised of HRMS, Payroll, Accounting, CRM and POS. Accessible from anywhere, anytime. For more information go to http://www.OfficeCentralCloud.com To signup for a free trial: http://www.OfficeCentral.com.my

1. OfficeCentral SME
PRODUCT PROFILE
www.OfficeCentral.com.my

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Table of Contents
1.0 Read this first......................................................................................................3
2.0 Summary ............................................................................................................5
3.0 What is OfficeCentral?.........................................................................................7
4.0 Accounting Module ...........................................................................................16
5.0 Mobile Module..................................................................................................27
6.0 Finance Module.................................................................................................30
7.0 Human Resources Management Module ............................................................32
8.0 Payroll ..............................................................................................................35
9.0 Customer Relationsip Management (CRM)..........................................................38
Customer Service......................................................................................................40
Time (andeffort) saving ............................................................................................40
Increasedinsight.......................................................................................................41
Creating stellar salespeople.......................................................................................41
Internal communication............................................................................................42
10.0 How much does it cost?.....................................................................................52
12.0 Your Action .......................................................................................................53
13.0 Our Contact Details............................................................................................54

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1.0 Read this first
OfficeCentral isaproductdesignedforenterprise andsmall business management.
Thousandsof companiesfromsingle entrepreneuroperationtocompanieswiththousands
of staff are usingOfficeCentral. Itincludesthe keyapplicationslike Accounting,GST
Accounting,HumanResource ManagementSystem,Payroll ManagementSystemand
CustomerRelationshipManagement.OfficeCentral alsoprovidesyouwithsmaller
supportingmoduleslike Finance ( advance,claims, paymentvouchers),Purchasing,
Inventory,Pointof SalesandDistributionmodule. OfficeCentral alsohave specialised
module forContractingworksandDistributionBusiness. All thesemodulescanbe used
individuallybutcanalsobe integrated.The integratedsystemgivesyouthe maximum
benefitfromsingledataentryandintegratedreporting.
You can benefitextensivelyif youuse the OfficeCentral mobile appsasanextensionof the
cloudOfficeCentral.There are four Mobile Apps thatyoucan use.The OfficeCentral Mobile
Apps Staff isdesignedtohelpyourstaff intheirdayto day operationlike leave,claims,
meeting,salaryslip,leadsandcheckin/outattendance.The OfficeCentral MobileCRMwill
helpyoursalespeople tomanage theirtasksefficientlyusingtheirphone.Yoursales
personcan make theirquotations,orderacceptance,deliveryorderandinvoicesabd
receiptsusingtheirmobile phone. Theycanalsolookat theirKPIand graphs.Theycan
organize meetings,manage leads andmanage their salesfunctions.The mobile appsalso
include OfficeCentral forOutsourcing.Youcansendthe invoicesandbankstatementsto
your remote accountantusingthe mobile. Noneedtosendpaperstoyour accountant. All
data and imagesmove directllytothe appropriate groupinthe account.You are provided
withchat ala Whatspps. Youcan alsobenefitfrom OfficeCentral Pointof Sales MobileApps
where youcan do yoursaleskiosktransactionsonyourhandphone ortablet.Yoursalesis
automaticallyrecorder,youraccountingdataisaavauable instantlyandyourinventoryis
updatedinstantly.The beautyisyoucando yourbusinesswhenthe internetisconnected
and youcna also doyour sellingwhenthe internetisdown.
What ismore importantisthe Officecentralisthe winnerof NEFAwani Awardasthe best
solutionforSME. The OfficeCentral isalsothe winnerfor2016 AsiaPacificICTAward (
APICTA Award).Thisshowsthatthe productis the leadingproductinitsniche,i.e cloud
and mobile solutionsforenterprisesandSMEs. There are thousandsof usersusing
OfficeCentral andthe companyAuthenticVenture isthe winnerforSME100 Award,the
top 100 fast movingcompanyinMalaysiain2016. You can see the rave review of the
companyand the product inmanyleadingmagazines,newspapers,online portal andTV
and radioinMalaysia.

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Now OfficeCentral have officesinKualaLumpur,JohorBahruMalaysia,Jakarta Indonesia
and Chennai India. OffficeCentral alsohave distributorsinalmostall majorstatesin
Malaysialike KL,Selangor,Johor,Terengganu,Kelantan,Pahang,Perak,Negeri Sembilan,
Saawakdan Sabah. OfficeCentral alsohave distributorsinJakarta,Bandung,Surabaya,
Medan,Jombang,Lampongand Batam. OfficeCentral have alsostartedtobringin
distributorsinIndiaespeciallyinChennai.
The distributorsare trainedtoassistyouin deployingOfficeCentral.Theycanhelptrain
your staff andtheycan helpto handheldyouduringthe initil deploymentstage.We know
that thisisthe time youneedgreatesthelp.
Whenyoupurchase the OfficeCentral license,youmaypurchase Accounting,Finance,HR,
Payroll package orCRM package or CloudPOS package or Distribution.Whenyoupurchase
the Acounting-Finance package,you are authorisedtouse the accountingmodule
includingthe GSTaccountingmodule andthe finance module. Howeveryoumay alsouse
othermodules inthe systemforfree for30 days.You will be able toexperience how
integratedmodulehelpsyouinyourcompanyoperation.How theyincreasesyour
efficiencyandeffectiveness.How datacan be sharedbetweendepartments,andhow
informationissharedinstantlybetweenrelevantstaff.
Thisdocumentisdividedintomajorchapterscorrespondingtothe majormodulesin
OfficeCentral.Youcanjumpto the relevantchaptersif youare onlyinterestedtoknow
aboutthat certainmodule.
We wishyousuccessinyour businessandwe encourage youtogive usyourfeedbackon
waysthat the product can be improvedsothat itgivesyouthe maximumbenefit.We
alwaysuploadproductimprovementandnew featuresbasedonfeedbackfromthousands
of ouruserson at leastmonthlybasis.Keepreadingthe updatedproductprofile tokeep
track to all the latestfeaturesinOfficeCentral.

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2.0 Summary
The trend is very clear globally. The growth of cloud adoption is more than 50% annually.
Many SMEs have moved to cloud solutions to manage their company operation. The
following are the reasons why these entrepreneurs and managers have chosen cloud
solutions for their companies:
 Access from any device (mobile, laptop, computer)
 Access anytime from anywhere (wherever you are)
 Collaboration (all staff can collaborate with each other using the cloud solution)
 No need for capital budget (cloud concept of paying a small amount monthly)
 Low cost (cloud concept of cost-sharing alows fantastic features at low user cost)
 Powerful andmanymodules(youhave almostall of the modulesrequiredtorunyour
company efficiently and effectively)
 Alwaysthe latestversion (noneedtodownloadanything;yourversionwill bethelatest
version when it is made available)

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Informationisveryimportantwhenyouare tryingtorunyouroperationefficientlyand
effectively. You need to make decision, and making decision fast based onavailable
data.
OfficeCentral providesyouwithrelevantcompanyinformationfasttohelpyoumore
successful.

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3.0 What is OfficeCentral?
Thousands of users have benefited from using OfficeCentral. OfficeCentral is one of the
leading cloud based solutions for SMEs. OfficeCentral is also the winner for NEF-Awani
Award 2013for the best solutionfor SMEsand one of the leading solutionsunder the MSC
Cloud adoptioninitiative. OfficeCentral isalsoawarded the AsiaPacific ICTAwardin2016.
The same year the company was awarded the Top 100 SME’s in Malaysia. This is in
recognition of our strong performanc and fast growth rate.
Modules in OfficeCentral:
OfficeCentral provides you and your staff the following modules:
 Accountingmodule (benefitfromthe powerful featureslike multi locationaccounting,
financial ratio trends and data import from other modules)
 Accounting GST module (immediately launch the GST version when you start GST
implementation)
 Human Resource module (lookathow your company increases operation efficiency)

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 Payroll module (save a lot of time managing your payroll and preparing various
government forms)
 CustomerRelationshipManagement(CRM) module (manage yoursalesandmarketing
activities effectively, monitor your sales staff KPI progress).
 CRM module also include Inventory and Distribution module.
 Purchasing Module (manage all your purchases, suppliers and monitor your cost)
 Point of Sales (manage your POS using the cloud, monitor from anywhere)
You will also get access to OfficeCentral mobile applications.
 OfficeCentral Mobile forstaff (where youcanoptimize the use of mobile foryourstaff
day to day operation).

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 OfficeCentral Mobile forField Salesstaff (where you cando yoursales functionslike
quote, invoice etc using your mobile.)
 OfficeCentral Mobile forOutsourcing(where youcantransferaccountingdocuments
using the mobile for your outsourcing team.)
 OfficeCentral Mobile - Point of Sales ( where you can manage your retail sales from
your kiosk using your mobile even without internet access).
When you become an OfficeCentral user, youwill be able to getaccess toall the modules
above.
On top of the fantastic modules, as mentioned earlier, OfficeCentral provides you witha
number of OfficeCentral mobile modulesfor youand yourstaff. OfficeCentral mobile for
staff enable yourstaffsto applyforleave andotherthings.The mobile appswill provideyou
with additional features that use the GPS and camera functions. You can check-in to the
office,check-out,orcheck-inatmeetinglocation.Youcansubmitclaimsusingyourmobile
device whereby you can capture the receipt and immediately submit your claim without
having tocome backtothe office.Thiswill save alotof yourstaff’stime giventhatitisvery
efficient. Yoursalesstaff canreportsalesmovementandcapture salesprospectnamecard
using the camera and assign your staff to follow up; everything from your mobile device.
You can save a lot of time and money using the mobile module. There are another three
fantastic mobile apps that you can benefit from OfficeCentral.

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What makes OfficeCentral better thanthe competitors
Afterreadingaboutall the featuresandfunctions,youmaywantto know more detailson
the advantagesandstrengthsof OfficeCentralascomparedtoher currentcompetitors.
Whenwe designedthe OfficeCentral,we thoughtabouthow we canprovide anICT
solutionthatisdifferent,more powerful andwillhelpthe CEOsandtheircompanytobe
more successful.We lookata numberof thingsthatwill helpthemtremendously.
You needa powerful systemwithall the necessary modules to
manage your company operation successfully.
Traditionallythe ICTisonlyusedasa back endsystem.Youdo your businessandsend
all the documentto the accountingsectiontoprepare the ProfitandLoss Statement
and Balance Sheeteverymonth.Thisisnomore sufficientintoday’scompetitive
environment.The CEOsneedimmediate accesstoall companyoperationdata. Not
onlyaccountingbutall the otheraspectsof companyoperationlike sales,human
resource,payroll,fnance,purchasingandothers. Mostof our competitorsproductwill
helpyouinyour accountingonly.Thisisnotenoughinthe competitive environment
nowadays.YouneedCustomerRelationshipmanagementtobe integratedinyour
system.Youcan have customerdata, provide quotation,DOandissue invoice onthe
go. The invoice datainOfficeCentral canbe integratedintothe accountingdata
withoutthe difficultyif youare usingadifferentsystem.
OfficeCentral isthe systemthatwill helpyoutomanage your companyoperation
significantlybetter.Yourstaff will collaborate witheachother,theyare workingfromthe
same database.The companyis managedbya certainprocessflow.The reportis

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instantaneous.Yougetyourreportas the transactionisdone and at anytime youwant.
Thisis so muchbetterthanbefore.
As a CEO youhave a lotof responsibilities.Youwill spendasignificantamountof time
outside the office.Meetingswithcustomers.Discussingwithpartnersanddistributors.
Howeveryoumustalsomanage and control yourcompany operation.Youneedthe
operationtobe efficient.Responsive.Tiptop.OfficeCentral will give youthe toolsto
achieve this.
You will use a product withfar superior technology
In the last twentyyearsthe PCbasedapplicationswere dominatingthe industry.However
withthe cloudtechnologythere are manymore applicationsandfeaturesthatare now
possible.Itwasimpossibletohave before.OfficeCentral providesyouwithaccessfrom
anywhere,mobile application,multiuserwithaccessfromanylocation,collaborationwith
staff,integratede-mail andSMSand manyothers.
If you are still usingthe oldtechnologyyouare missingalotof things.Whatif your
competitorsare more efficient, alotmore fasterandrunningat lowercostthan you?.Try
thisnew technologyandsee how youcan take advantage of superiortechnologytohelp
youmore sussessful.

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What isyour competitorsare usingthe mobile technoogy.Theycansendquotationonthe
go, immediately,while youwill needtogoback your office todoit. Probablyone daydelay
as comparedto yourcompetitor. Your competitorcanuse mobile phone toreceiveorder,
make deliveryorder,updateinventoryimmediatelyandreceive orderimmediatelywhile
youneedto go back to youroffice tocheckyour customerinvoice data,inventorybalance
etc.You will lose.
Your use significantly better technology andthe cost is lower
If you are alreadyusingaPC basedtechnologyforyourapplication,youwill notice thatyou
have paidclose to RM2,000 for youraccountingCD. Single user.Onlyaccounting.Evenyou
cannot accessto it.Onlyaccountant.This ishow you have beenrunningyourcompanyfor
manyyears.If youwant Payroll software,thenyouneedtopurchase anotherCDand pay
aroundRM2,200 forthe CD. Single user.Install onone PC.Youraccountant will runthis.
You onlygot once a monthmonthlyreport.Youwant inventory,yougetanotherCDand
pay anotherRM2,400 forone user.
You may thinkyouare OK withthis.But lookat yourcompetitors.Theyare usingcloud
basedtechnologyandmobile technology.Theyruntheircompanyfromanywhere they
are.They have accounting,GST accounting,Payroll,HR,Payroll,Finance,CRMandPointof
Sales,all inone system.Staff are sharingdata.Monitoringisinstantaneous.Reportingis
instantaneous.Theirsalesstaff needjustafew secondstoprepare their quotation.Report

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to theirbossisimmediate.Theylookattheirstaff KPIviaa Dashboardand can
immediatelysense theirperformance.Take immediatecorrectiveaction.
You are using the best product inits niche.
OfficeCentral isthe leadingproductinitsniche.OfficeCentral was awardedNEFAwani
Awardfor the bestsolutionforSMEs.

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OfficeCentral alsowasawardedthe prestigiousAsiaPacificAward(APICTA Award) in2016.
Thisshowsthat OfficeCentral isthe BESTinher class.
You are using the best product from the leader inits niche.
Withthe successof OfficeCentral,the productownerAuthenticVenture SdnBhdwas
awardedthe prestigious2016 SME100 Award, top 100 fast moving
companies in Malaysia.Ths is inrecognitionof the successof the companyin Malaysia.

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On topof that AuthenticventureandOfficecentral receivesrave reviewsinmany
magazines,newspapers,portal,TV andRadioinMalaysia.

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4.0 Accounting Module
All applications that you need to manage your company accounting are provided in
OfficeCentral. You get lots of it:
 Profit and loss (Dashboard and reports, comparisons)
 Business Intelligence ( Dashboard for Financial ratios and monthly trends, insights)
 ProfitandLoss(includinglocationbased,businessunitand ProjectAccountingaswell
as subsidiary and holding company accounting)
 Automatic bank reconciliation ( you save tonsof staff time since probably 95% of the
reconciliation is done automatically)
 Compliance to Private Entity FRS ( Financial Reporting Standard).
 Your systemwill complywithyourcountryrequirementslike Malaysia,Indonesiaand
India.
 Balance Sheet (at any time, comparison)
 Cash Flow ( Detailed money transactions to all your Bank accounts and Cash flow
reports)
 Debtor Aging ( Click direct to actual invoice that are in the ageing table)
 Get system that is complying to MPERS reporting.
 Get system the that is complying to SAGA reporting.
 Sales Report (by product, by period, detailed listing, comparisons, ratios)

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 Importtransactionsfromothermodules(save time,nodouble entryanddataaccuracy)
 Intelligentselection(the systemwill give youproperselection,sothatyouwillnotmake
mistakes)
 Multi language ( English, Indonesian, Malay, Tamil)
 Multi Countries ( the systemwill process and provide forms and reports accordingto
the country selection)
 Multi Currencies ( you can operate in many currencies)
 Aging. Can see aging groupedin months and canimmediately view the exactinvoice
from the aging report.
Look at your sales and profit trend
Get your summary Profit and Loss report here

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See your company ratio trend
Financial Ratios (monthly trend)
You can have a numberof financial ratios,activityratios,profitabilityratios,viabiltyratios
and liquidityratios. Youwill notice thateventhe previouyearsdataare available toyouto
analyse online.

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Get yourprofitand lossdashboardhere:
OfficeCentral Accountinghave manypowerful featuresthatmostcompetitorsare not
providing:

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Accounting – Profit and Loss for Overall, Business unit, Location and
Project Accounting..
Most of our competitors out there will give you the Profit and Loss statement for your
company.Howeverif youare havingmore thanone office,probablyafew branchesorafew
businessunitsandyouwanttoknow the profitability of the variousprofitcentres,youwill
be disappointedwithourcompetitors.InofficeCentral we provide youwithall of that.Your
staff at the different location can do accounting transactions and you can see the overall
result. You can also configure that the location A user cannot see location B user data.
Notonlythat we alsoprovide youwiththe projectaccountingfeatures.Youcanknow each
projectprofitabilitybyusingourfeatures.

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You can get the summaryand all the wayto the verydetailed listingof all transactions.
Accounting – Viewyour Revenue andExpense details from
anywhere.
Mostof ourcompetitorsoutthere will give youthe summaryof the revenue andexpenses.
Even that mostly in printed copy prepared by your accountant.
In officeCentral youhave accesstoall yourdetailedrevenue andexpensesatanytime you
want, in full detail, in original look and feel. Every documents from quotation, order
acceptance, delivery order, invoices and receipts are available in detail to you.

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5.0 GST Accounting Module
The GSTaccounting module isan extensionof the Standardaccountingmodule. Once you
setthe settingasGSTcompany, youwill gainaccesstoall the extraGSTtransactionmodules
and features.You will get the following:
 GST transactions – all relevant transactions, required selections and calculations
 Invoicing – Full Invoice, Simplified Invoice
 Input tax, Purchase report
 Output tax, Sales report
 Credit Note, Debit Note, Bad Debt, Delivery order 21 day rule
 GST03 report
 GST Audit File
If youare indifferentcountrythe GSTsystemwill complytothe countryrequirements.For
example if you are in India you will get the following reports:
 GST in India– Central GST, State GST, IntegratedGST
 GSTR1 report,GSTR2 report,GSTR3 Reportup to GSTR8 report.

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Sample GST Audit File automatically generated by the system
GST Accounting – Upload from Excel
There are manysoftware available outthere thatcando GSTaccounting.Most of themare
using the PC based technology. Singe user. Install on one PC. However if you run your
operation with another PC based Point of Sales, you must copy the transactions to the
accounting for the GST-03 report and GST Audit report.
Since the system do nothave excel upload function,then you need tokey in again all the
transactions. Not possible. Too much work.
OfficeCentral providesyouwiththe excel uploadfunctions.YoucandoGSTtransactionsin
another systemand we can processthe GST-03 reportand AuditFile usingExcel interface.
For those with larger system, we can also do API integration.

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Other country Acounting –Indonesia
If you are usingOfficeCentral inothercountries( defaultisMalaysia) ,youneedtosetthe
settingforthe country.
Do the settingin Global Setting– Company Profile – Language and Culture.2
All the requiredformatforIndonesiawill be setup:
 Currency( defaultRupiah)
 Use of dot and comma
 GST report forIndonesia
 Importfrom CRM( rupiahformat)
Other country Acounting –India
If you are usingOfficeCentral inothercountries( defaultisMalaysia) ,youneedtosetthe
settingforthe countryin thiscase selectIndia.
Do the settingin Global Setting– Company Profile – Language and Culture.2
All the requiredformatforIndonesiawill be setup:
 Currency( defaultRupee)

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 Use of dot and commaand position.
 GST report forIndia– GSTR1, GSTR2, GSTR3
 Importfrom CRM( Rupee format)

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5.0 Mobile Module
You can downloadOfficeCentral Mobilemodulefromthe Google Store andenjoy the
fantasticfeatures. Youwill save alotof time andmoneyusingthis Mobile module.
You may use onlycertainpart of the mobile Appsif youare purchasingcertainmodule only
inOfficeCentral.
There are fourmobile Appsavailable:
 OfficeCentral MobileAppsfor Staff
 OfficeCentral MobileAppsforOutsourcing
 OfficeCentral MobileAppsfor FieldSalesStaff
 OfficeCentral MobileAppsfor Pointof Sales
The followingmodulesare provided
inOfficeCentral StaffMobile Apps:
 Leave module
 Check-inandcheck-outforoffice
 MovementModule
 Claimsmodule
 ProspectModule
 Meeting

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Mobile Applications for Staff
Yes,everybodyuse mobile now.Soyoumustgetaccessto your companydata fromyour
mobile.Nobodyleavehome withoutit.OfficeCentral have developedanextensive listof
modules andfeaturesonthe mobile.

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Use thisandbecome betterthanyourcompetitors.More efficient.More vigilant.We have
nochoice.If we lax thenwe will die.Trythe module.Uploadyourprospectnamecardonline,
assign staff tofollow up.Checkin usingthe mobile atyourmeeting location.Trytosubmit
your claims immediatelyafter yourdinner. Noneed to come back tooffice. Approve staff
leave while you are travelling.Approve theirclaims forprocessing.There are manythings
that you can do now with the mobile.
Read more details of other mobile modules in separate chapters.

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6.0 Finance Module
You can use the Finance Module to helpyoumanage yourcompanyoperationtightly.In
the Finance Module youwill getthe following:
All yourmoneyinand moneyout can be managedusingthe Finance Module.Itinclude:
 Staff Advance
 Staff claims
 Paymentvouchers
 Paymentrequisition
 Pettycash vouchers
You alsocan use the followingspecialisedmodules:
1. ClaimsforMedical – limitbystaff group,annual limit,type limit,rate basedon
group
2. ClaimsforTravel – limitbystaff group,type limit,rate basedongroup
3. ClaimsforMedical – limitbystaff group,annual limit,type limit,rate basedon
group.

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For the Overtime claimsyouwill have:
a. Overtime application
b. Overtime InstructionbySuperior
c. Overtime reportandclaims
d. Overtime Approval
e. Calculationaccordingtolocal laws( normal day,holiday,publicholiday).
The Finance modualsoprovidesyouwithanumberof Dashboardstohelpyoumonitorthe
companyoperation:
You can use the mobile appsforstaff to the varioustraansactions:

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7.0 Human Resources Management Module
You will find that this module makes your company operation much more smooth and
efficient.All your staff profile and data are in the HR module. The modules provided are:
 Staff profile (all information about your staff is in this module)
 Leave management ( the system efficiently manages your staff leave)
 Training (manage your staff training here)
 Staff AdvancesandClaims(youcanmanage your staff advancesandclaimsefficiently)
 CompanyOrganisationchart( the systembuildyourorganisation chart automstically)

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You can use the OfficeCentral mobile viewtorun your company from your
handphone.
Human Resource –OrganisationChart
Look at how the OfficeCentral provide you with your company organisation chart
automatically.Noneedtomake yourorganisationchartusingmanual method.Justmodify
the staff profile and automatically the organisation chart is updated.
Lookatthe Dashboardforyourleave management.Youcanhave overall reportandalsofor
individual staff. No need for you to wait the monthly report from your HR manager.
Everything is automated. Save you a lot of staff manhours.

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The Dashboard will give you incredible insight in your company. If you look at the leave
dashboard,youwill see thatyoucansee overall leave chartforyourcompany.Youcanlook
at the previous year chart ( Yes!! it is online). You can alsolook at the leave record of any
individual staff.
You can use the mobile appsforstaff to your staff functions:

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8.0 Payroll
ManyCEO’slike thismodule because itsavesalotof time forthe company.Somecompanies
saveup to 95% of the time compared to when using manual systems.
You wil get the following functions from our Payroll Module:
 Staff salary profile
 Processing and automatic generation of government forms
 EPF, SOCSO, Zakat, PSMB, EA form
 OfficeCentral can build the payroll text file that you can send to the bank. No need
paper submission.
 Print own salary slip
 Dashboard and reports
All government forms are automatically generated by OfficeCntral
Payroll Dashboards give you a fast overview

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Payroll for Other countries
When you are usingOfficeCentral in othercountries you can setthe OfficeCentral forthe
country. Use the country setting to select the correct country and language.
If you select Indonesia, the rules for Indonesia will be put into the OfficeCentral logic.
SalaryReport– Formulir21
PPH ReportforTax

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BJPSKesihatan
BPJSKetenagakerjaan
If you selectIndiathenthe payroll willhandleIndianrequirements:
 EPF calculationandthe file requiredtobe uploadedtothe EPFboard
 Employee Insurance calculationandthe file requiredtouploadtothe Employee
State Insurance Scheme.

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9.0 Customer RelationsipManagement (CRM)
Most entrepreneurs know that they need a CRM system to help them become more
effective intheirsalesespeciallyinmanagingtheirsalesteam.However,veryfew actually
used the CRM system. You should start using this system for the sake of expanding your
company.
All ourcompetitorsin PCbased systemforSMEs haveignored theCRM function.Thisis due
to the factthe CRMfor salespeople by naturemustbe mobile and accessiblefrom
anywhere.Thecloud technology and themobile technology makesthispossible.
CustomerRelationshipManagement(CRM) systemsare swiftlybecomingessentialpractice
for manycompanies of all shapesand sizes.As arelatively easyway forcompanies tostay
ontopof theirgame andkeepcustomersonside,CRMsystemsshouldbe commonpractice
for everybusiness. Youcould be in tradingor distributionor manufacturing. The CRMwill
help you become more successful.
OfficeCentral providesyouwithanumberof modules:
 OfficeCentral CRM– KPI management.Setyoursalesstaff KPIandtracktheir
progressandachievement (orfailure).Tracktheirleads,meetings,quotationsand
invoices.
 OfficeCentral CRM– Leads management.Addandupdate yourleads.Convert
themto Account.
 OfficeCentral CRM– Account management.Addandupdate youraccount
(customersorqualifiedprospects).Keepinhistoryall yourcontactswiththemlike
quotations,orders,invoices,receipts,complaints,emailsSMSs.Manage the
contacts and builddatabase of contactsinthe company.
 OfficeCentral CRM– Salesprocessmanagement.Buildyourquotations,orders,
invoices,deliveryordersandreceiptusingthe system.Everythingisina database.
 OfficeCentral CRM– Inventorymanagement.Addandupdate yourinventory.The
systemlinksthe POSandOrdersand DeliveryOrderstothe inventory.
 OfficeCentral CRM– Pricebook.Addandupdate yourproductsand prices.Control
fromcentral.
 Special Module - OfficeCentral CRM– DistributionManagement.If youare
managinga distributionbusiness,thenthis module willhelpyoutoincredibly
increase yourefficiencyandeffectivenessinmanagingthousandsof products,
thousandsof customersand you’re manysalesstaff.

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If you are in Distribution industry, you are in an industry with unique concerns from
customer base and fast changes in technology. You distribute your goods to retailers,
dealers, wholesalers and even direct to the end user. But customer satisfaction is, and
always will be, king.There are countless distributorsout there and unlessyourcustomers
are completelysatisfiedwithyourlevel of service,they’ll be off toyourcompetitionbefore
you know it.
CRMholdsanimpressive amountof tractionfordistributors, helpingsalespeopletobecome
opportunistic, proactive members of your team, rather than the traditional reactive,
transactional order takers.
The value thatCRMsystems canprovide fordistributorsis huge,despite thembeingoften
perceived by salespeople as another way for managers to tighten the leash and play big
brother. Once the system has proved its worth and become a credible tool for your
salespeople, they’ll wonder what they ever did without it.

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Customer Service
This one is a no brainer. Putting all of a customer’s information at your fingertips in
easy to use dashboards and record cards that provide everything from account sales
and previous orders through to any complaints or troubles they have had will make
every call more productive. This information is then visible to everyone across the
business, from warehouse staff and operations through to finance, marketing and of
course, your salespeople and management.
Time (and effort) saving
Too many companies continue to rely on manual processes, reams of paper and
countless files to service their customers. These mundane tasks can be streamlined
and automated with the implementation of a CRM system. Companies can increase
productivity and reduce time spent creating customer reports with the introduction of
a CRM solution. Before you know it, you’ll be spending less time on admin and more
time selling.

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Increased insight
If you’re distributingtowholesalers,retailers,endusersordealers,youwill be awareofthe
varying expectationsheld byeachof these consumer groups.How are youmanagingtheir
buying preferences? You’ll soonhit a wall if you treatthem as one mass market. Eachwill
needtobe targetedasaspecificsegment,eachwithhisorherownneedsandexpectations
from you asa supplier. Offeringa promotionto an individual end user will be differentto
offeringapromotiontoanationwide wholesaler.A CRMsystemwill helpyoutomanagethe
preferencesof yourcustomersefficiently with all the information you need in one place.
Creating stellar salespeople
Salespeople thatare usingaCRMto manage theiropportunities,pipeline andcustomeror
prospect interactions have been proven to optimize their performance and productivity.
While managementwill have amore accurate view of forecasted business,withpotential
revenue andanexpectedclose date,salespeople will have afull picture of wheretheystand
with each prospect in their pipeline.

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Internal communication
CRMcan be the facilitator for improved communication across any business. Often, the
larger the business,the poorerinternal communicationgets. Distributorsare notimmune
to this and things can get lost in translation,in the ether or just forgotten about. It isvital
that orders are satisfied and customer promises are kept. This can become difficult,
particularlyfordistributorswhomayhave tofulfill ordersfromthe enduserwhomayhave
a simple one-off orderthrough tothe chain of retailers thatyouneed toget ashipmentto
before the endof the month.Whenusedeffectively,a CRMtool allowseverydepartment
to see every interactionwithevery customer,whatstage theyare inandwhatactionsmay
need tobe taken.This will help the level of service you provide your customersandallow
the entire business to work as a proactive team to satisfy every customer.
The OfficeCentral CRMmodule provides you with the many features. The followingCRM
module handles the typical CRMfunctions in sales environment:
 Contact module,Prospect,Account
 All functionsfromquotation,orderacceptance,invoice,DOandreceipts
 You can see overall dashboardsoryoucan see eachand everyone of the documents
indetail.
 SalesTracking
 Manage yourleads

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 Manage youraccounts
 Use the fantastictoolsforsalesprocesslike quotation,orders,delivery,invoicesand
receipts.
 Customerfeedbacktracking
 Email and SMS marketing
 KPIfor salesstaff.Monitorthe KPIprogress
 Dashboardfor customerdistribution(map-basedcustomerdistribution)
Use CRMModule fromQuotationto Invoicing
Use CRM functions to increase your staffs’ success

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Look at your customers from Map point of view
Look at your Sales Dashboard
Monitor your salesperson KPI’s:

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Look at cumulative figures
CRM System – Look at your customers location on a map
This isanotherfeature thatyoumayfindhelpful.Imagine thatyouhave customersall over
Malaysia,orall overthe world.Withthisfeature youcanactuallyknow where theyare ona
map.

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The OfficeCentral will mapyourcustomerlocationonthe mapautomatically.Youonlyneed
to use the CRM module and fill up their address. The rest is automatically done by
OfficeCentral.
The technologyof cloudallowsustoprovide thisfantasticfeatures.The oldtechnologywill
not be able to give you this feature.
CRM – Monitor your sales staff performance andKPI achievement
We know that asaCEO yourcompany successdependssignificantly onthe successof your
salesteam.We understandthatyouneedcertaintype of monitoringtosee if theyaregoing
according to plan or they are way out of target, at any time you want. No need for you to
wait for the monthly report that is likely a few weeks late.
OfficeCentral CRMgivesyouall of that.Anytime youwant.Atanylevel of detailsyouwant.

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Are theymeetingtheirtarget:
CRM – Get your sales teamactivity details anytime youwant.

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We know that as a CEO you may need to see the details of what is going on in your sales
department. You mayeven wantto see the Quotation, orOrder Acceptance or Invoicesin
the original forms. OfficeCentral provides you with all this requirements.
Look at detailedquotation:
You will find all these features very helpful in helping you to manage and control your
company better. We will help you to be more successful.

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We have enhancedthe CRMmodulestohelpthe salesdepartmenttobe more efficient
and more effective.The followingare new featuresthatyoucan use:
1. You can Set the customer calls / customer meetings for your salesman.
You candothisinthe webor usingthe OfficeCentral CRMmobile application.Your
salesman will immediately see the tasks and immediately take action. More
meetings can be done. More sales for you.
2. You can look at the map where the customers are. The same thing can be seenin
the OfficeCentral CRMMobile. The customerlocationsare plottedonthe map.Your
salesman can plan the visit using the shortestdistance. You save travellingclaims
cost.
3. You can track if they actually meet the customer. Your salesman will use the
MeetingCheckInfunctiontosendtheirlocationdata.Thisinfowill be updatedinto
the meeting list and updated in the map plot. You may have experience before
where yoursalesmandidnotactuallygotothe customerlocation.Youlose sales.By
using the OfficeCentral CRM, you will see big improvement in your sales.
4. Youcanalsotrackthe crisscrossingroute thatyoursalesmantook.Youcansee how
efficientisyoursalesmaninhandlingthe customercalls. Youreduce yourcost.More
meetings can be done by being effficient.
5. You canuse the CRMMobile tobuild quotationtocustomer.Of course youcan use
the web quotation module also. Quotation on the mobile will give your the
efficiency that you do not have before.
6. Fromthe CRMsystemyoucansee the customerhistorywithyourcompany.Alldata
available inthe webaswell asinthe OfficeCentral CRMmobile apps. Noneedtocall
the office forthe history,Youcanmake betterdecisionwiththe informationatyour
fingertip.
7. You also can see the invoices and the status of the invoices. Your salesman can
collect paymentduringtheir round.Noneedto waste time coming tothe office to
get the latest update.
8. You can update the system on the payment received from Customer. Immediate
update into the system.
9. From the OfficeCentral CRMmodule you can see your KPI target and the actual
progress.Youcanmonitorall the KPIthatyousetforyourstaff.Asforstaff theywill
see the KPIforthemselvesandtheirachievementuptothe day.The KPI’sare leads
generation, meetings, quotations ( no and value), invoices ( no and value), and
dealers.
10. The CRMsystemalsoislinkedtoPricebook.Youcansetthe latestprice here andset
the commission or discount level.

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11. The CRMalso have inventory module. Youcan check inventory level as andwhen
you need to. This will help the sales people to immediately confirm order.
12. Te warehouse canaccessthe customerorderandcan startdoingthe packingwhile
the salesmen are still doing their round.This will reduce the turnaround bymore
than 80%. This efficiency will be very appreciated by your customer.
13. Productreturncanalsorelayedimmediatelytothe warehouse.Thiswill enablefast
response to your customer.
14. The packingmodule will enable anotherpersontododelivery.Itspeedsupdelivery.
Your customer can receive their goods faster. More sales for them.
The followingare some of the screenshotsforthe OfficeCentral CRMMobile apps.
No need to bring yourlaptop anymore. You can buildyour quotation efficiently usingthe
CRMMobile Apps on the go. You can do Order Acceptance, Delivery Order, issue Invoice
and issue receipt using the mobile.

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All ourleads andcustomer dataarae available instantly. Make the call or e-mail fromyour
mobile.

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10.0 Howmuch does it cost?
We have groupedthe modulesintological groupssothatyougetthe maximumbenefitfrom
the pricing structure.
Our Module User license cost is very competitive and you can get access to yourselected
modules. They are grouped into the following:
 Accounting – GST Accounting – Finance
 HR – Payroll Management
 Customer Relationship Management – Purchasing- Inventory
 Point of Sales
Youcanselectthe productandbenefitfromthe verycompetitive prices.We guaranteethat
yourbenefitiswayhigherthanthe price youpayforthe productandservices. Youcansave
a lotof moneyif you purchase all mainmodule access like accounting,Finance,HR,Payroll
and CRM.Pease refer to OfficeCentralwebsitefor thedetailed costof themodules.Youwill
find a huge cost savings where you can derive the maximum benefit from an integrated
system and use of all key modules.
This isone of the lowestcosts youcan findin the market. Testdrive ourfantasticmodules
and you will find why thousands of users say‘wow! ’ to the solutions. Not only that,your
staff candownloadthe mobile module toincrease yourcompanyeffectiveness.Thiswillsave
a lotof time andmoney foryou.You will notfind othersolutionsthat offerthese fantastic
values.
If youhave manystaff thatare onlyusingstaff functionslike leave,advance,claims,payslip
etc,thenwe give you special price forthisstaff.Thislicense iscalledstaff module andcosts
a fraction of the full module cost.
We alsoprovide a3-DayTrainingonusingthe Officecentral andthe GSTaccountingmodules
at very competitive prices in our office. The training is available every week.

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12.0 Your Action
As an entrepreneur, we want our venture to be successsful. We want to make sure our
operation is efficient and effective. We want our staff to do their work efficiently. Data
should be made available to you instantly so decisions can be made quickly. We cannot
afford delays.We cannot affordbeingleftin the dark. We needtosettarget andKPItoour
staff. We needto monitortheir progress.Are theydoing the quantity thatis required?Ae
they achieving their target?
OfficeCentral is the tool that will help you achieve your dream. We have designed and
optimized it for you. We have thousands of users that use the system everyday and we
receive a lot of suggestions for additional modules and features that will help further
improve the system, directly from the users’ point of view. You will receive all their
improvements and additional modules and features for free.
Contact us and let us know if we can help you further in your quest to be successful.
If you need people to do the accounting and payroll for you (PAYROLL and ACCOUNTNG
OUTSOURCING), we alsoprovide the services.We understandthatyouwantedtofocuson
yourcore businessandbyoutsourcingthe back-endfunctionstofully trainedprofessionals
you will get the maximum benefit of professional services and yet you save money.
Do not hesitate to contact our services.

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13.0 Our Contact Details
AUTHENTIC VENTURE SDN. BHD. (AVSB)
No.906B Level 2 BlockD, KompleksDiamond,Bangi BusinessPark,
43650 BandarBaru Bangi,Selangor,Malaysia
Tel : 03-89221 493/ 03-8920 2175 / 03-8920 0672
Contact Person: Ir. AzizIsmail Designation : Chief Executive Officer
Hand phone : (6019) 310 9559 E-mail : ir.aziz@ventures.com.my
Contact Person: KhairunNisaAziz Designation : Chief OperatingOfficer
Hand phone : (6019) 368 7768 E-mail : nisa.aziz@ventures.com.my
Contact Person: Mohd Haslan Junior Designation : BusinessDevManager
Hand phone : (6018) 313 5691 E-mail : haslan@ventures.com.my
Contact Person:MohamadEzwan Zulkiflee Designation:BusinessDevelopmentExecutive
Hand Phone : (60189807433) E-mail : ezwan@ventures.com.my
Contact Person: Amir Designation:BusinessDevelopmentExecutive
Hand Phone : (60145008069) E-mail : amir@ventures.com.my
P.T Solusi Awani Asia
The Plaza Office Tower,level 41
JalanM.H Thamrin,Kavling28-30
Jakarta Pusat.
Contact Person: Rezki Rochmayani Designation : CountryManager
Hand phone : +62 813 1417 9965 E-mail : rezki@ventures.com.my
Contact Person: Zulkifli Aziz Designation : General Manager
Hand phone : +62 812 1649 3170 E-mail : zul@ventures.com.my