Let our experts work with your in-house teams to assess your current environment and prepare recommendations for a successful upgrade, whether on-premises, in the cloud, or in a hybrid environment. To learn more, check out our Services page, or Contact us directly.

1. Presenting the OpenText Connect Workspace in OpenText Content Suite 16
Multiple firms still depend heavily on paper or email to circulate project-related
data. As a result, workers often end up looking for documents and searching for
relevant information across multiple functions. Not only can this take a lot of
time and cause delays, but it also increases the risk of regulatory non-
compliance. To resolve the situation, employees contacted their IT department
and asked them to develop and manage a custom in-house application with a
very narrow focus.
If your company is facing similar issues, you need to read this article and learn
more about OpenText Connected Workspace (Content Suite Platform module).
A connected workspace provides a compliant area to exchange information
without relying on an overburdened IT department. Workspaces can be
interrelated within an ECM system and can also be used to extend ECM to
leading enterprise suites such as SAP, Microsoft SharePoint, or Salesforce.

2. Brief about functionality
OpenText Connected Workspaces use pre-built templates and a visually driven
Smart View UI to create custom areas to share and access the content needed
for common tasks or goals. An attractive user interface offers business-centric
views and widgets. Content managed within the workspace can be shared with
contractors, partners, or external parties without compromising corporate
control and security.
The module provides powerful tools for administrators with great flexibility,
business rules save end users a lot of work, and business rules and templates also
drive the new role-based Smart View user interface. Social-based collaboration
tools are built-in, facilitating adoption because end users don’t have to switch
between different tools.
Customizable Landing Pages
Depending on their job and department, end users in different functional areas
within the same organization have completely different needs. Additionally,
users expect to see business objects relevant to their daily work right in front of
them in a dashboard. Content Server supports all these requirements and
provides different landing pages for different groups based on configurable
rules.
Workspace Types and Perspectives
Some of you may be wondering: isn’t Connected Workspaces just a fancy name
for a simple folder containing some business documents? No, more. Based on
metadata and content metadata, workspaces can establish business relationships
with other workspaces. In addition, workspaces have their teams, which can
control participants at the company level. It stores documents, emails, and
other content. It summarizes all messages and events in a user-friendly manner
and supports collaboration with checklists and workflows. Different types of

3. workspaces have different configurations. Information can be provided
specifically based on business needs.
Workspace team
Teams in Workplaces represent roles in an organization or business process.
Each workspace has its team. Business users can assign participants directly
without IT involvement. Using team roles for access control provides security,
maintainability, and flexibility at the same time.
Business Benefits briefly
Access Connected Workspace
When using Connected Workspaces, administrators can create workspace types
and prepare workspace templates. On the landing page, end users have
“workspace headers” that they can use to navigate to the workspace. The
following example page contains three different widgets that reference
Accounts, Opportunities, and Sales Orders.
The zoomed-out view shown here contains recently opened workspaces and
preferred elements that can be opened directly from here. You can quickly
filter elements by clicking the magnifying glass icon in the widget header.
Filtering happens automatically in the background as soon as you stop typing.
Click on the expanding element in the lower right corner of the widget to
access additional elements, or workspaces if you don’t already have one.
Accelerate upgrades & reduce risk by partnering with Bentech’s experts.
Customers with Bentech’s OpenText Professional Services-led upgrades or
other implementation projects reported a 75% reduction in inquiries to
customer support.
Let our experts work with your in-house teams to assess your current
environment and prepare recommendations for a successful upgrade, whether
on-premises, in the cloud or in a hybrid environment. To learn more, check out
our Services page, or Contact us directly.