54% of CxO say customers now have a considerable influence on their enterprises. Do we actively listen to our clients?
Source IBM Institute for Business Value.
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Marketing & Business Development Dilemmas
1. J. Manuel Velázquez Balderas ch.linkedin.com/in/josemanuelvelazquezbalderas/
54% of business managers say customers now have a
considerable influence on their enterprises
IBM Institute for Business Value
Do we actively listen to our customers?
Marketing & Business Development Dilemmas
54%
36%
10%
Large extent Some extent Limited extent