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1 von 37
tell stories                              ask questions
                                              Questions
Mr. Steve Reads                               Flickr image uploaded by Oberazzi
Flickr image uploaded by ManchesterLibrary    Shared under Creative Commons
Shared under Creative Commons                 Attribution-NonCommercial-Share Alike 2.0 Generic
Attribution-Share Alike 2.0 Generic License   License
Who is this guy?
Why should I care what he says?
Northville “United” 1980 (Michigan)
http://www.flickr.com/photos/gemengdbedrijf/152416727/
…that you didn’t have before?




http://www.flickr.com/photos/bwjones/4227870410/   http://www.flickr.com/photos/27132029@N06/3480496238/   http://www.flickr.com/photos/reid-bee/6823026541/
The biggest risk?                                                                                     ROI.
http://www.flickr.com/photos/christian_johannesen/373288055   http://www.flickr.com/photos/4yas/3773768531   http://www.flickr.com/photos/soumit/77705063/
You can measure everything…


Flickr photo used with permission under Creative Commons license: http://www.flickr.com/photos/sterlic/4299633060/
You can measure everything…


Flickr photo used with permission under Creative Commons license: http://www.flickr.com/photos/sterlic/4299633060/
How do we get started?




     http://www.flickr.com/photos/npobre/2601582256/
Many of you are already well on your way




            http://www.flickr.com/photos/thegaffneys/396745383
But how do we know for
sure?
http://www.flickr.com/photos/tunruh/233316674/
http://www.flickr.com/photos/chokola/1229450683/
Community                                    Content                                 Conversation                        Conversion




  Successful social media programs involve all
  four of these
The Crowd Kiss                                    Old Newspaper                                   Conversation, NYC, 1970            Pele Sorg
Flickr image uploaded by hipposrunsuperfast.com   Flickr image uploaded by ShironenoEuro[busy]    Flickr image uploaded by eye2eye   Flickr image uploaded by CJ Sorg
Shared under Creative Commons                     Shared under Creative Commons                   Shared under Creative Commons      Shared under Creative Commons
Attribution 2.0 Generic                           Attribution 2.0 Generic                         Attribution-NoDerivs2.0 Generic    Attribution-ShareAlike2.0 Generic
License                                           License                                         License                            License
(notice I didn’t say “audience”)
•
•
•
•
•
•
•            http://www.flickr.com/photos/niallkennedy/40727794/
•
•
•
•
•
•

    Old Newspaper
    Flickr image uploaded by ShironenoEuro[busy]
    Shared under Creative Commons
    Attribution 2.0 Generic
    License
•
 •
 •
 •
 •
 •
(did I mention schedule
changes?)                 Conversation, NYC, 1970
                          Flickr image uploaded by eye2eye
                          Shared under Creative Commons
                          Attribution-NoDerivs2.0 Generic
                          License
What are your desired outcomes?

 •
 •

 •
 • ??
                 Pele Sorg
                 Flickr image uploaded by CJ Sorg
                 Shared under Creative Commons
                 Attribution-ShareAlike2.0 Generic
                 License
If you build it…
and promote the HELL out of it…
and KEEP promoting the hell out of
it…

they might come…
Once or twice…
(hope I don’t get
in trouble, or get
   someone in
trouble, with this
   example…)
Here’s another way to categorize all of
    the tools that are available to you

•                     •
•                     •
•                     •
•
Despite all this talk about social media, the
most effective tool for reaching, engaging
and motivating your community is still
EMAIL.!

                     @
And let’s face it, the phone (not texting, but
dialing) is still the least common
denominator.
THANK YOU.!

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"Communicating Better with Your Members Using Social Media" US Youth Soccer Presentation

  • 1.
  • 2. tell stories ask questions Questions Mr. Steve Reads Flickr image uploaded by Oberazzi Flickr image uploaded by ManchesterLibrary Shared under Creative Commons Shared under Creative Commons Attribution-NonCommercial-Share Alike 2.0 Generic Attribution-Share Alike 2.0 Generic License License
  • 3. Who is this guy? Why should I care what he says?
  • 6. …that you didn’t have before? http://www.flickr.com/photos/bwjones/4227870410/ http://www.flickr.com/photos/27132029@N06/3480496238/ http://www.flickr.com/photos/reid-bee/6823026541/
  • 7. The biggest risk? ROI. http://www.flickr.com/photos/christian_johannesen/373288055 http://www.flickr.com/photos/4yas/3773768531 http://www.flickr.com/photos/soumit/77705063/
  • 8. You can measure everything… Flickr photo used with permission under Creative Commons license: http://www.flickr.com/photos/sterlic/4299633060/
  • 9. You can measure everything… Flickr photo used with permission under Creative Commons license: http://www.flickr.com/photos/sterlic/4299633060/
  • 10. How do we get started? http://www.flickr.com/photos/npobre/2601582256/
  • 11. Many of you are already well on your way http://www.flickr.com/photos/thegaffneys/396745383
  • 12.
  • 13.
  • 14.
  • 15. But how do we know for sure?
  • 18. Community Content Conversation Conversion Successful social media programs involve all four of these The Crowd Kiss Old Newspaper Conversation, NYC, 1970 Pele Sorg Flickr image uploaded by hipposrunsuperfast.com Flickr image uploaded by ShironenoEuro[busy] Flickr image uploaded by eye2eye Flickr image uploaded by CJ Sorg Shared under Creative Commons Shared under Creative Commons Shared under Creative Commons Shared under Creative Commons Attribution 2.0 Generic Attribution 2.0 Generic Attribution-NoDerivs2.0 Generic Attribution-ShareAlike2.0 Generic License License License License
  • 19. (notice I didn’t say “audience”) • • • • • • • http://www.flickr.com/photos/niallkennedy/40727794/
  • 20. • • • • • • Old Newspaper Flickr image uploaded by ShironenoEuro[busy] Shared under Creative Commons Attribution 2.0 Generic License
  • 21. • • • • • • (did I mention schedule changes?) Conversation, NYC, 1970 Flickr image uploaded by eye2eye Shared under Creative Commons Attribution-NoDerivs2.0 Generic License
  • 22. What are your desired outcomes? • • • • ?? Pele Sorg Flickr image uploaded by CJ Sorg Shared under Creative Commons Attribution-ShareAlike2.0 Generic License
  • 23.
  • 24. If you build it… and promote the HELL out of it… and KEEP promoting the hell out of it… they might come… Once or twice…
  • 25. (hope I don’t get in trouble, or get someone in trouble, with this example…)
  • 26. Here’s another way to categorize all of the tools that are available to you • • • • • • •
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36. Despite all this talk about social media, the most effective tool for reaching, engaging and motivating your community is still EMAIL.! @ And let’s face it, the phone (not texting, but dialing) is still the least common denominator.

Hinweis der Redaktion

  1. Well, this is what you signed up for. I hope. If not, SOMEBODY’s in the wrong room, and, to be honest, I hope it’s you.
  2. Well, this is what you signed up for. I hope. If not, SOMEBODY’s in the wrong room, and, to be honest, I hope it’s you.