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E-GOVERNMENT
INTRODUCTION
 Concept of e-government started in early 1990s
 High potential channel for supporting a frontend
and back end applications.
 Internet brings more transparency and faster
services
WHAT IS E-GOVERNMENT ?
It is the
transformation of government
to provide
Efficient
Convenient &
Transparent
Services
to
the Citizens & Businesses
through
Information & Communication Technologies
ACCORDING TO WORLD BANK
E-Government refers to the
 Use of information technologies that have
the ability to transform relations with
citizens, businesses, and other arms of
government .
 These technologies can serve better
delivery of government services to
citizens.
4
WHY E-GOVERNMENT
1. citizen service
2. provide access to information to
empower citizens
3. so that they can make better lives,
for themselves and for the next
generation.
COMPONENTS OF E-GOVERNMENT
Technological Component
Social Component
Political Component
Service Component
6
TYPES OF INTERACTIONS IN E-
GOVERNANCE
10/29/2016
7
WHAT DO LEADING NATIONS AIM IN EGOV?
Interactive
Public
Services
Public
Procurement
Public
Internet
Access
Points
Broadband
Connectivity
Interoperability
Culture &
Tourism
Secure G2G
Communicat
ions
E-GOVERNMENT & E-GOVERNANCE
 e-Government
 Transformation of Government
 Modernization of processes & functions
 Better delivery mechanisms
 Citizens are recipients
 e-Governance
 A decisional process
 Use of ICT for wider participation of citizens
 Citizens are participants
-------------------------------------------------------------------------
-------------------------------------
E-Governance refers to the development and enforcement of the policies,
laws and regulations necessary to support the functioning of govermental
units, while E-Government refers to the use of information technologies by
government agencies .
EXAMPLES OF E-SERVICES – G2C
• Birth Certificate
• Health Care
• School Admission
• Scholarships
• e-Learning
• Examination Results
• Employment Services
• Vehicle Registration
• Driver’s License
• Passport/Visa
• Agriculture
• Land Record
• Property Registration
• Marriage Certificates
• Taxes
• Utility Services
• Municipality Services
• Pensions
• Insurance
• Health Care
• Death Certificate
EXAMPLES OF E-SERVICES – G2B
Close
Expand
Operate
Start-up Explore
Opportunities
•Approvals
•Permissions
•Registrations
•Returns
•Taxes
•Permits
•Compliance
•Approvals
•Permissions
•Project Profiles
•Infrastructure
•State Support
•Approvals
•Compliance
BENEFITS OF E-GOVERNMENT
BENEFITS TO GOVERNMENT
 Law & Policy-making
 e-Government can be a catalyst for legal reform
 Wider & faster dissemination of laws
 Faster & better formulation of policies
 Better Regulation
 Registration & Licensing - speedier
 Taxation – better revenues
 Environmental Regulations – better compliance
 Transportation & Police – more transparency
 More efficient Services to Citizens & Businesses
 Better Image
 Cost-cutting
 Better targeting of benefits
 Control of corruption
BENEFITS TO BUSINESS
 Increased velocity of business
 E.g Tradenet of Singapore
 Ease of doing business with Government
 e-Procurement
 Better Investment climate
 Transparency
BENEFITS TO CITIZENS
 Cost and time-savings
 Certainty in getting services
 Better quality of life
 Ease of access of information
 Added convenience – multiple delivery channels
 Possibility of self-service
THANK YOU

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4 e-government

  • 2. INTRODUCTION  Concept of e-government started in early 1990s  High potential channel for supporting a frontend and back end applications.  Internet brings more transparency and faster services
  • 3. WHAT IS E-GOVERNMENT ? It is the transformation of government to provide Efficient Convenient & Transparent Services to the Citizens & Businesses through Information & Communication Technologies
  • 4. ACCORDING TO WORLD BANK E-Government refers to the  Use of information technologies that have the ability to transform relations with citizens, businesses, and other arms of government .  These technologies can serve better delivery of government services to citizens. 4
  • 5. WHY E-GOVERNMENT 1. citizen service 2. provide access to information to empower citizens 3. so that they can make better lives, for themselves and for the next generation.
  • 6. COMPONENTS OF E-GOVERNMENT Technological Component Social Component Political Component Service Component 6
  • 7. TYPES OF INTERACTIONS IN E- GOVERNANCE 10/29/2016 7
  • 8. WHAT DO LEADING NATIONS AIM IN EGOV? Interactive Public Services Public Procurement Public Internet Access Points Broadband Connectivity Interoperability Culture & Tourism Secure G2G Communicat ions
  • 9. E-GOVERNMENT & E-GOVERNANCE  e-Government  Transformation of Government  Modernization of processes & functions  Better delivery mechanisms  Citizens are recipients  e-Governance  A decisional process  Use of ICT for wider participation of citizens  Citizens are participants ------------------------------------------------------------------------- ------------------------------------- E-Governance refers to the development and enforcement of the policies, laws and regulations necessary to support the functioning of govermental units, while E-Government refers to the use of information technologies by government agencies .
  • 10. EXAMPLES OF E-SERVICES – G2C • Birth Certificate • Health Care • School Admission • Scholarships • e-Learning • Examination Results • Employment Services • Vehicle Registration • Driver’s License • Passport/Visa • Agriculture • Land Record • Property Registration • Marriage Certificates • Taxes • Utility Services • Municipality Services • Pensions • Insurance • Health Care • Death Certificate
  • 11. EXAMPLES OF E-SERVICES – G2B Close Expand Operate Start-up Explore Opportunities •Approvals •Permissions •Registrations •Returns •Taxes •Permits •Compliance •Approvals •Permissions •Project Profiles •Infrastructure •State Support •Approvals •Compliance
  • 13. BENEFITS TO GOVERNMENT  Law & Policy-making  e-Government can be a catalyst for legal reform  Wider & faster dissemination of laws  Faster & better formulation of policies  Better Regulation  Registration & Licensing - speedier  Taxation – better revenues  Environmental Regulations – better compliance  Transportation & Police – more transparency  More efficient Services to Citizens & Businesses  Better Image  Cost-cutting  Better targeting of benefits  Control of corruption
  • 14. BENEFITS TO BUSINESS  Increased velocity of business  E.g Tradenet of Singapore  Ease of doing business with Government  e-Procurement  Better Investment climate  Transparency
  • 15. BENEFITS TO CITIZENS  Cost and time-savings  Certainty in getting services  Better quality of life  Ease of access of information  Added convenience – multiple delivery channels  Possibility of self-service