6. Project Management Institute, A Guide to the Project Management Body of Knowledge, 3 rd edition . Newtown Square, PA: PMI, Inc., 2004. Richman, Larry. Project management, step by step. New York, NY: American Management Association, 2002.
7. Virginia L. Cairns Lupton Library University of Tennessee, Chattanooga 615 McCallie Ave Chattanooga, TN 37403 423-425-2279 [email_address] [email_address] AIM: utcrefvirginia