iPhone, iOS, iPad, Mobile Apps, UDID, Amazing, Customer Service, Top Apps, Think Again, Stay Calm, Viral, this is it, amazing, magical, true story, thing again, wow factor, experience, learning, improvement

1. Eye Opener

2. Customer is always right

3. Think again

4. We have great customers

5. And even greater apps

6. But

7. Don’t trust your customer blindly

8. When it comes to UDID

9. Recently one of our customer

10. Shared 2 UDIDs

11. We believed it like Gospel

12. Now comes the real story

13. We share diawi link like we do daily

14. It didn’t worked, worked for us tho

15. We sent another link

16. Didn’t worked again, now frustration
starts mounting

17. We sent TestFlight invite as if that was
going to make any difference

18. Didn’t worked, customer start getting
nightmares

19. Sent IPA with a hope it might work

20. Didn’t worked either

21. Teamviewer came to our rescue

22. Asked client to connect iPhone

23. Viola what we see next you won’t
believe

24. Client shared wrong UDID

25. Wonder why

26. UDID Sender App was culprit

27. It doesn’t work with iOS 7.x

28. Moral of the story

29. Trust client but with caution

30. There is nothing wrong in

31. Checking things before believing

32. Happy Coding

33. Remember you are Agent of Change