This is a short credentials presentation about Usability247 and explains what we are trying to do and our services including usability audit, usability testing, online research and accessibility audits.

1. our business
Introduction to usability247 - 2014

2. we’re changing the world…
…one interface at a time
so that everything is usable, everywhere, for everyone, all the
time
it would be better for consumers and better for businesses
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3. so why the problem?
▪ time – there is no time to fit in usability testing
▪ quality –too much reliance on junior practitioners
▪ cost – it’s too expensive, particularly for mobile
▪ complexity – there’s too many devices, platforms, countries,
possibilities
▪ compromise – too many agencies and brands mark their own
homework and usability suffers
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4. how we are addressing the challenge
▪ our international network of full and part time Accredited Practitioners
means we can deliver services 24 hours a day, 7 days a week
▪ our detailed and rigorous methodologies based on best practice ensure
quality, mitigate against practitioner variances and are highly repeatable
▪ we have a small number of services, all with options; you only pay for what
you need
▪ through our growing network we have access to virtually every device
and platform, almost everywhere
▪ we keep up to date with the latest developments in technology
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5. our most popular services in brief
feature
247: expert
expert review:
247: lab
247: online
100 point heuristics review
localisation: is it usable in other countries?
task testing:
usability review of key user tasks
International:
*
testing in multiple countries
comparison: on multiple platforms, over time
benchmark: your site/app against our database
**
customer research: quantitative research
*un-moderated
**coming in 2014
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6. our other services
▪ 247: research: bespoke user research designed to meet innovative
requirements
▪ 247:groups: moderated user / focus groups conducted in facilities that are
close to you, not us.
▪ 247:access: accessibility audits to level A, AA and AAA standards with a
choice of deliverables
▪ 247: persona: development of 2 to 3 core personas using a combination of
research methods and existing information
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7. our clients
Our clients include the following brands:
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8. our leadership team
Paul Blunden
CEO
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Al Wright
Strategy Advisor
Ian Pardoe
Usability Advisor
Jane Kennedy
Research Advisor
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9. why we are different
▪ service when you need it – today, tomorrow, overnight, over the weekend
▪ totally independent – we will never, ever, ever do design
▪ multi-platform – every smartphone, tablet, website
▪ repeatable quality – methodologies built to be consistently delivered and
based on best practice
▪ international – wherever your customers are
▪ benchmark – compare between platforms or with everyone*
*everyone in the usability247 database
from 2014
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10. for more information get in touch:
paul blunden
mobile: +44 (0)7855 823630
telephone: 0800 0246 247
email: paul@usability247.com
or visit our website at www.usability247.com
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