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Welcome! 
Networking “101” 
##AAvvaayyaaAATTFF 
#AvayaATF
Networking “101” Agenda 
#AvayaATF 
Part 1: May 6 
 Networking 101: What Do All Those Acronyms Mean? 
 Networking 102: Standing on the Standards 
Part 2: May 8 
 Networking 103: The Basics of Routing and Switching 
 Networking 104: You Mean Avaya Has Networking? 
© 2014 Avaya Inc. All rights reserved. 2
Switching and Routing 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 3
Networking 103 Agenda 
#AvayaATF 
 Network Basics 
 What is a Network 
 OSI Model 
 What is Bridging 
 Spanning Tree Protocol 
 Switching 
 What is a Ethernet Switching 
 802.1Q Tagging 
 Routing 
 Types of Routing Protocols and Topologies 
 OSPF 
 RIP 
 BGP 
© 2014 Avaya Inc. All rights reserved. 4
Networking Technology 
© 2014 Avaya Inc. All rights reserved. #AvayaATF 
#AvayaATF 5
Network Basics 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 
6
Definition of a Network 
 A Network is used to connect two or more 
computers in order to share resources. 
 A good example would be a pc to a server or a pc 
to a network printer. 
 Types of networks include home, enterprise, 
internet, intranet, and extranet. 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 7
OSI Model 
Application Layer 
Presentation Layer 
Session Layer 
Transport Layer 
Network Layer 
Data Link Layer 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 
Physical Layer 
8
What is Network Bridging 
 Network Bridging allows two or more communication 
networks or network segments to create and aggregate 
Network. Bridging is different than routing which allows 
networks to communicate independently as separate 
networks. 
 A Bridge is a network device that connects multiple network 
segments. Reference our OSI Model where bridging acts in 
L1 and L2. 
 There are many types of topologies and technology that 
bridging works in such as Ethernet, token ring, fddi, bus, 
star, and bus. 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 9
Bridge Topologies 
Ring Fully Connected Star Mesh 
#AvayaATF 
Line 
© 2014 Avaya Inc. All rights reserved. 
Tree 
10 
Bus
What is Spanning Tree Protocol 
 Spanning Tree Protocol (STP) is a Layer 2 protocol that runs 
on bridges and switches. The specification for STP is IEEE 
802.1D. The primary purpose of STP is to ensure that you 
do not create loops when you have redundant paths in your 
network. Loops are deadly to a network! 
 Invented by Dr. Radia Perlman when she was a software 
designer at DEC. Dr. Perlman also was a major contributor 
in the development of OSPF, IS-IS, and TRILL. 
 http://web.mit.edu/invent/iow/perlman.html 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 11
Spanning Tree Algorithm 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 12
Ethernet Switching 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 
13
Ethernet Switching 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 14
Ethernet Switching Definition 
 Ethernet Switches evolved from the earlier HUB. A 
Switch is a Network Device that connects many 
other Ethernet Devices together. Switching is more 
advanced than a hub because it only sends a 
message to the device that needs the message and 
not broadcast to the entire segment or local area 
network. 
 Most Switches today allow for Multilayer Switching 
allowing networks to connect between each other at 
Layer III. VLAN Switching – Going from one vlan to another. 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 15
Routing 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 
17
Routing 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 18
Routing – Why do we need it? 
 As stated earlier, routers connect more than one network at 
Layer III. 
 Routers use routing protocols such as RIP, OSPF, IS-IS, 
BGP, and EIGRP to automatically develop routing tables that 
contain the network address (TCP/IP) of a particular address 
automatically. 
 Routers are also used many times to set policies that can 
change the behavior in which traffic flows by sending in a 
particular direction or blocking specific networks like a 
firewall would. 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 19
Basic Network Construct 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 20
OSPF Routing Example 
Internal router 
Backbone RTR 
IR BR 
Internal router 
Area 2 Area 1 
Area Border Router Area Border Router 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 
BR 
BR BR 
ABR 
ABR 
IR 
Area 0 
21
OSPF Specifics 
 OSPF Uses Area’s as specific Routing Domains. 
 All Areas must be connected to Area 0 via an ABR 
(Area Border Router) 
 OSPF is a Link State Protocol and sends link state 
advertisements to provide the specific information 
around networks and routes. 
 OSPF is and Industry Standard and is Not 
Proprietary like EIGRP. Widely used in the 
Enterprise Space. 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 22
RIP Routing Information Protocol 
Resp Resp 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 
Req Req 
Req Resp 
Note: RIPv2 supports 
CIDR /RFC 2453 
23
RIP Timers 
 Update Timer – Controls interval for between response. 
Default is 30 seconds. 
 Invalid Timer – Defines how long a routing update can be in 
routing without an update. Also called an expiration timer. 
After 180 seconds the route goes unreachable. 
 Flush Timer – You guessed it, how long a route is invalid or 
unreachable before the route is flushed from the routing 
table 
 Hold-Down Timer – this timer is started when the hop count 
is changing from a lower to a higher value. NOTE = Hop 
count determines the best route to the destination. Max Hop 
Count is 16. 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 24
Border Gateway Protocol (BGP) 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 
ISP A ISP B 
BGP Peer 
25
EBGP 
EBGP EBGP 
#AvayaATF 
ISP1 
AS100 
© 2014 Avaya Inc. All rights reserved. 
ISP2 
AS200 
MyCorp Inc. 
IBGP 
26
Troubleshooting 
 Intermittent connections - always check cabling 
#AvayaATF 
 Default gateway 
 Ping 
 Trace route 
 Network Latency/Jitter 
 Quality of Service 
© 2014 Avaya Inc. All rights reserved. 27
1972 - 1982 1980 1985 
Avaya 
Fabric 
Connect 
#AvayaATF 28 
William Yeager 
Stanford Univ. 
1995 
1999 2011 
Nortel 
Switch 
Clustering 
To SPBm 
Bay Networks 
Switch Stacking 
Fabric 
Connect 
© 2014 Avaya Inc. All rights reserved.
Avaya Has a Rich History 
Carrier Class Voice and Data Technologies brought to the enterprise! 
#AvayaATF 
VoIP VoWLAN Unified 
Comm 
Real-Time application focus 
I COMMUNICATIONS WELLFLEET 
1985 1994 
1998 2009 
SynOptics 
Bay Networks 
BayStack 
Passport 
Contivity 
© 2014 Avaya Inc. All rights reserved. 29
Recent Advancements in VoIP and UC Support in 
Ethernet Switches 
A lot has happened in the last five years… 
5 years ago Today 
PoE has advanced PoE availability only PoE+ and power 
#AvayaATF 
management 
Uplink capacity has grown 1 Gig 10 Gig flexibility 
Port speed has increased 10/100 Fast Ethernet 1 Gig majority 
Quality of Service has become easier Complex, manually 
configured QoS 
QoS automatically 
linked to UC 
device discovery 
WiFi authentication is now flexible Limited 802.1x Flexible 802.1x 
Management is easier CLI GUI 
Provisioning is easier Multi-step process Plug n play UC 
Maintenance is easier External RPSU; 
Unit failure downtime 
Integral RPSU; 
AU Replacement 
© 2014 Avaya Inc. All rights reserved. 30
Old Networking World View 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 31
Greatest Networking Challenges 
for Superior Collaboration 
#AvayaATF 
Availability 
of all applications 
all the time 
Continuity 
during outages and 
disasters 
Quality 
of experience 
for all sessions 
Performance 
for real-time collaboration 
© 2014 Avaya Inc. All rights reserved. 32
The Avaya Data Solutions Vision 
The 3 Network Imperatives for 
Plug & Play Communications 
PLUG & PLAY COMMUNICATIONS 
Efficient Scalable 
#AvayaATF 33 
Always-On 
© 2014 Avaya Inc. All rights reserved.
Superior Uptime in the Core & Data Center 
The Active/Active Model 
 Servers run active-active 
#AvayaATF 
 Always-on recovery 
 Fully utilized resources 
 Simplified troubleshooting 
 Any size, small to large 
Which makes more sense? 
© 2014 Avaya Inc. All rights reserved. 34
Delivering Real-Time Performance 
in the Core and Data Center 
#AvayaATF 
 Faster applications 
 Easy video broadcasting 
 Real-time application rollout 
© 2014 Avaya Inc. All rights reserved. 35
Superior Uptime at Network Edge 
 “Fingerprint” port assignment 
#AvayaATF 
 Stackable Chassis 
 Auto-unit replacement 
 Dual boot OS 
 Dual homing to devices 
 Built-In Application Monitoring 
© 2014 Avaya Inc. All rights reserved. 36
Delivering Real-Time Performance 
at the Network Edge 
 Backplane performance 
#AvayaATF 
 Access point capacity 
 End to end QoS 
 SLA Monitoring 
a a 
Up to 5x 
greater 
WLAN 8100 
31% Greater video 
23% Greater voice 
Source: Miercom, Plug & Play and WLAN Controllers Reports, 2011 
© 2014 Avaya Inc. All rights reserved. 37
Scalabilty 
for Growth and Collaborative Applications 
#AvayaATF 
 Highly flexible configurations 
 One switch to a small core 
 Fast Ethernet to 10G uplinks 
 Mixed PoE, ports, and uplinks 
 Up to 5x the backplane performance 
 Up to 1/3 greater switch fabric capacity1 
Switch Backplane 
Performance 
5,120 
1,152 
320 128 96 64 
6,000 
5,000 
4,000 
3,000 
2,000 
1,000 
- 
Source: Miercom, 2011 (*Outside of the test set) 
1Source: LANCAT Tool, 2012 
Gbps 
© 2014 Avaya Inc. All rights reserved. 38
Plug and Play Provisioning 
Avaya Stackable 
Ethernet Routing 
#AvayaATF 
Switches 
Avaya IP Phones 
Enterprise LAN 
Data Center 
© 2014 Avaya Inc. All rights reserved. 39
#AvayaATF 
Avaya Energy Saver 
FACT: Avaya saves even more energy than Cisco 
© 2014 Avaya Inc. All rights reserved. 40
Why the Need for Quality of Service? 
 A best-effort based network or service is not able to provide the required Quality of 
Service for critical business applications – especially those requiring real-time 
action/decision. 
 Many things can happen to a packet as it travels through the network: 
#AvayaATF © 2011 Avaya Page 41 of 190 Inc. All Rights Reserved 
 Errors 
 Packets might be corrupted due to noise and interference. 
 Loss 
 Packets might be dropped if routers are too busy, or for lack of available bandwidth. 
 Latency 
 It might take a long time for each packet to reach its destination. 
 Jitter 
 Packets might take different routes resulting in a variation of delays. 
 Out-of-order delivery 
 Packets might arrive out of order. 
 Not only Voice and/or Video, but many new applications require QoS. 
Topic 1: Quality of Service in the Network
#AvayaATF 
Competition’s 
Reactive Networks 
 Expensive with 
additional overlay 
 Reactive using 
historical mining 
 Incomplete with 
no end-to-end 
visibility 
 Proactive 
monitoring 
 ‘Agents 
everywhere’ 
 Graphical 
reporting 
Network-wide Proactive QoS Monitoring 
Avaya-on-Avaya Access Solution 
Poor session 
quality 
Call to IT and 
troubleshooting 
begins 
Synthetic tests 
sent 
Trouble segments 
identified BEFORE 
call begins 
© 2014 Avaya Inc. All rights reserved. 42
No need to retrain your Cisco-trained staff, Avaya simplifies 
deployment with our Industry-aligned CLI 
Avaya Cisco 
#AvayaATF 
NO 
Cisco 
Required 
© 2014 Avaya Inc. All rights reserved. 43
IP Office Connection Example 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 44
Warranty on Stackable Switches 
Best-in-Class Lifetime Warranty 
 Part of Avaya’s real TCO advantage 
#AvayaATF 
 Lifetime Hardware Warranty 
 Next Business Day Replacement 
 Lifetime Technical Support 
 Lifetime Basic Support 
 90 days Advanced Support 
 Optional Software Subscription 
 Nominal fee for software updates 
 Optional Hardware Replacement 
Services 
© 2014 Avaya Inc. All rights reserved. 45
Third-Party Competitive Reports 
#AvayaATF © 2011 Avaya Inc. All Rights Reserved 
Up to 7x 
more resilient 
Up to 20x 
better performance 
Up to 50% 
lower TCO 
Up to 40% 
less energy 
Topic 1: Avaya's Data History and Strategy
Real life proof point … 
The largest temporary network in the world! 
• Interop 2011 - Vendor A sent 20 network engineers to hot 
stage 
• Interop 2012 - Vendor B sent 25 network engineers to hot 
stage 
• Interop 2013, Las Vegas - Avaya sent 3 network engineers 
to hot stage 
• Interop 2013, NYC - Avaya sent 3 network engineers to hot 
stage 
“Four system engineers completed the network installation in three days - 1/10 the 
resources of previous events. Then, for the next five days, the show tested the mettle of 
Shortest Path Bridging … 
Avaya Fabric Connect met the challenge without a single incident related to the Avaya 
solution. Layer 2, Layer 3, Unicast and Multicast services ran flawlessly over Avaya Fabric 
Connect the entire event. Mission accomplished.” 
“This year's InteropNet demonstrated that, ideologically 
motivated debating points aside, SPB just works.” 
#AvayaATF 
© 2014 Avaya Inc. All rights reserved. 47
“Avaya Networking has a strong track record of innovation…this is the 
same company that invented stacking in the late 90’s and were the first to 
market with Active-Active high availability…pioneers of Ethernet 
Fabrics…anyone not paying attention to Avaya Networking should 
take another look.” 
#AvayaATF 
Zeus Kerravala, 
ZK Research, 2012 
© 2014 Avaya Inc. All rights reserved. 48
#©A 2v0a14y aAAvaTyFa Inc. All rights reserved. ###AAvvvaaayyyaaaAATTFF

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Networking 101 part 2 for ai

  • 1. Welcome! Networking “101” ##AAvvaayyaaAATTFF #AvayaATF
  • 2. Networking “101” Agenda #AvayaATF Part 1: May 6  Networking 101: What Do All Those Acronyms Mean?  Networking 102: Standing on the Standards Part 2: May 8  Networking 103: The Basics of Routing and Switching  Networking 104: You Mean Avaya Has Networking? © 2014 Avaya Inc. All rights reserved. 2
  • 3. Switching and Routing #AvayaATF © 2014 Avaya Inc. All rights reserved. 3
  • 4. Networking 103 Agenda #AvayaATF  Network Basics  What is a Network  OSI Model  What is Bridging  Spanning Tree Protocol  Switching  What is a Ethernet Switching  802.1Q Tagging  Routing  Types of Routing Protocols and Topologies  OSPF  RIP  BGP © 2014 Avaya Inc. All rights reserved. 4
  • 5. Networking Technology © 2014 Avaya Inc. All rights reserved. #AvayaATF #AvayaATF 5
  • 6. Network Basics #AvayaATF © 2014 Avaya Inc. All rights reserved. 6
  • 7. Definition of a Network  A Network is used to connect two or more computers in order to share resources.  A good example would be a pc to a server or a pc to a network printer.  Types of networks include home, enterprise, internet, intranet, and extranet. #AvayaATF © 2014 Avaya Inc. All rights reserved. 7
  • 8. OSI Model Application Layer Presentation Layer Session Layer Transport Layer Network Layer Data Link Layer #AvayaATF © 2014 Avaya Inc. All rights reserved. Physical Layer 8
  • 9. What is Network Bridging  Network Bridging allows two or more communication networks or network segments to create and aggregate Network. Bridging is different than routing which allows networks to communicate independently as separate networks.  A Bridge is a network device that connects multiple network segments. Reference our OSI Model where bridging acts in L1 and L2.  There are many types of topologies and technology that bridging works in such as Ethernet, token ring, fddi, bus, star, and bus. #AvayaATF © 2014 Avaya Inc. All rights reserved. 9
  • 10. Bridge Topologies Ring Fully Connected Star Mesh #AvayaATF Line © 2014 Avaya Inc. All rights reserved. Tree 10 Bus
  • 11. What is Spanning Tree Protocol  Spanning Tree Protocol (STP) is a Layer 2 protocol that runs on bridges and switches. The specification for STP is IEEE 802.1D. The primary purpose of STP is to ensure that you do not create loops when you have redundant paths in your network. Loops are deadly to a network!  Invented by Dr. Radia Perlman when she was a software designer at DEC. Dr. Perlman also was a major contributor in the development of OSPF, IS-IS, and TRILL.  http://web.mit.edu/invent/iow/perlman.html #AvayaATF © 2014 Avaya Inc. All rights reserved. 11
  • 12. Spanning Tree Algorithm #AvayaATF © 2014 Avaya Inc. All rights reserved. 12
  • 13. Ethernet Switching #AvayaATF © 2014 Avaya Inc. All rights reserved. 13
  • 14. Ethernet Switching #AvayaATF © 2014 Avaya Inc. All rights reserved. 14
  • 15. Ethernet Switching Definition  Ethernet Switches evolved from the earlier HUB. A Switch is a Network Device that connects many other Ethernet Devices together. Switching is more advanced than a hub because it only sends a message to the device that needs the message and not broadcast to the entire segment or local area network.  Most Switches today allow for Multilayer Switching allowing networks to connect between each other at Layer III. VLAN Switching – Going from one vlan to another. #AvayaATF © 2014 Avaya Inc. All rights reserved. 15
  • 16. Routing #AvayaATF © 2014 Avaya Inc. All rights reserved. 17
  • 17. Routing #AvayaATF © 2014 Avaya Inc. All rights reserved. 18
  • 18. Routing – Why do we need it?  As stated earlier, routers connect more than one network at Layer III.  Routers use routing protocols such as RIP, OSPF, IS-IS, BGP, and EIGRP to automatically develop routing tables that contain the network address (TCP/IP) of a particular address automatically.  Routers are also used many times to set policies that can change the behavior in which traffic flows by sending in a particular direction or blocking specific networks like a firewall would. #AvayaATF © 2014 Avaya Inc. All rights reserved. 19
  • 19. Basic Network Construct #AvayaATF © 2014 Avaya Inc. All rights reserved. 20
  • 20. OSPF Routing Example Internal router Backbone RTR IR BR Internal router Area 2 Area 1 Area Border Router Area Border Router #AvayaATF © 2014 Avaya Inc. All rights reserved. BR BR BR ABR ABR IR Area 0 21
  • 21. OSPF Specifics  OSPF Uses Area’s as specific Routing Domains.  All Areas must be connected to Area 0 via an ABR (Area Border Router)  OSPF is a Link State Protocol and sends link state advertisements to provide the specific information around networks and routes.  OSPF is and Industry Standard and is Not Proprietary like EIGRP. Widely used in the Enterprise Space. #AvayaATF © 2014 Avaya Inc. All rights reserved. 22
  • 22. RIP Routing Information Protocol Resp Resp #AvayaATF © 2014 Avaya Inc. All rights reserved. Req Req Req Resp Note: RIPv2 supports CIDR /RFC 2453 23
  • 23. RIP Timers  Update Timer – Controls interval for between response. Default is 30 seconds.  Invalid Timer – Defines how long a routing update can be in routing without an update. Also called an expiration timer. After 180 seconds the route goes unreachable.  Flush Timer – You guessed it, how long a route is invalid or unreachable before the route is flushed from the routing table  Hold-Down Timer – this timer is started when the hop count is changing from a lower to a higher value. NOTE = Hop count determines the best route to the destination. Max Hop Count is 16. #AvayaATF © 2014 Avaya Inc. All rights reserved. 24
  • 24. Border Gateway Protocol (BGP) #AvayaATF © 2014 Avaya Inc. All rights reserved. ISP A ISP B BGP Peer 25
  • 25. EBGP EBGP EBGP #AvayaATF ISP1 AS100 © 2014 Avaya Inc. All rights reserved. ISP2 AS200 MyCorp Inc. IBGP 26
  • 26. Troubleshooting  Intermittent connections - always check cabling #AvayaATF  Default gateway  Ping  Trace route  Network Latency/Jitter  Quality of Service © 2014 Avaya Inc. All rights reserved. 27
  • 27. 1972 - 1982 1980 1985 Avaya Fabric Connect #AvayaATF 28 William Yeager Stanford Univ. 1995 1999 2011 Nortel Switch Clustering To SPBm Bay Networks Switch Stacking Fabric Connect © 2014 Avaya Inc. All rights reserved.
  • 28. Avaya Has a Rich History Carrier Class Voice and Data Technologies brought to the enterprise! #AvayaATF VoIP VoWLAN Unified Comm Real-Time application focus I COMMUNICATIONS WELLFLEET 1985 1994 1998 2009 SynOptics Bay Networks BayStack Passport Contivity © 2014 Avaya Inc. All rights reserved. 29
  • 29. Recent Advancements in VoIP and UC Support in Ethernet Switches A lot has happened in the last five years… 5 years ago Today PoE has advanced PoE availability only PoE+ and power #AvayaATF management Uplink capacity has grown 1 Gig 10 Gig flexibility Port speed has increased 10/100 Fast Ethernet 1 Gig majority Quality of Service has become easier Complex, manually configured QoS QoS automatically linked to UC device discovery WiFi authentication is now flexible Limited 802.1x Flexible 802.1x Management is easier CLI GUI Provisioning is easier Multi-step process Plug n play UC Maintenance is easier External RPSU; Unit failure downtime Integral RPSU; AU Replacement © 2014 Avaya Inc. All rights reserved. 30
  • 30. Old Networking World View #AvayaATF © 2014 Avaya Inc. All rights reserved. 31
  • 31. Greatest Networking Challenges for Superior Collaboration #AvayaATF Availability of all applications all the time Continuity during outages and disasters Quality of experience for all sessions Performance for real-time collaboration © 2014 Avaya Inc. All rights reserved. 32
  • 32. The Avaya Data Solutions Vision The 3 Network Imperatives for Plug & Play Communications PLUG & PLAY COMMUNICATIONS Efficient Scalable #AvayaATF 33 Always-On © 2014 Avaya Inc. All rights reserved.
  • 33. Superior Uptime in the Core & Data Center The Active/Active Model  Servers run active-active #AvayaATF  Always-on recovery  Fully utilized resources  Simplified troubleshooting  Any size, small to large Which makes more sense? © 2014 Avaya Inc. All rights reserved. 34
  • 34. Delivering Real-Time Performance in the Core and Data Center #AvayaATF  Faster applications  Easy video broadcasting  Real-time application rollout © 2014 Avaya Inc. All rights reserved. 35
  • 35. Superior Uptime at Network Edge  “Fingerprint” port assignment #AvayaATF  Stackable Chassis  Auto-unit replacement  Dual boot OS  Dual homing to devices  Built-In Application Monitoring © 2014 Avaya Inc. All rights reserved. 36
  • 36. Delivering Real-Time Performance at the Network Edge  Backplane performance #AvayaATF  Access point capacity  End to end QoS  SLA Monitoring a a Up to 5x greater WLAN 8100 31% Greater video 23% Greater voice Source: Miercom, Plug & Play and WLAN Controllers Reports, 2011 © 2014 Avaya Inc. All rights reserved. 37
  • 37. Scalabilty for Growth and Collaborative Applications #AvayaATF  Highly flexible configurations  One switch to a small core  Fast Ethernet to 10G uplinks  Mixed PoE, ports, and uplinks  Up to 5x the backplane performance  Up to 1/3 greater switch fabric capacity1 Switch Backplane Performance 5,120 1,152 320 128 96 64 6,000 5,000 4,000 3,000 2,000 1,000 - Source: Miercom, 2011 (*Outside of the test set) 1Source: LANCAT Tool, 2012 Gbps © 2014 Avaya Inc. All rights reserved. 38
  • 38. Plug and Play Provisioning Avaya Stackable Ethernet Routing #AvayaATF Switches Avaya IP Phones Enterprise LAN Data Center © 2014 Avaya Inc. All rights reserved. 39
  • 39. #AvayaATF Avaya Energy Saver FACT: Avaya saves even more energy than Cisco © 2014 Avaya Inc. All rights reserved. 40
  • 40. Why the Need for Quality of Service?  A best-effort based network or service is not able to provide the required Quality of Service for critical business applications – especially those requiring real-time action/decision.  Many things can happen to a packet as it travels through the network: #AvayaATF © 2011 Avaya Page 41 of 190 Inc. All Rights Reserved  Errors  Packets might be corrupted due to noise and interference.  Loss  Packets might be dropped if routers are too busy, or for lack of available bandwidth.  Latency  It might take a long time for each packet to reach its destination.  Jitter  Packets might take different routes resulting in a variation of delays.  Out-of-order delivery  Packets might arrive out of order.  Not only Voice and/or Video, but many new applications require QoS. Topic 1: Quality of Service in the Network
  • 41. #AvayaATF Competition’s Reactive Networks  Expensive with additional overlay  Reactive using historical mining  Incomplete with no end-to-end visibility  Proactive monitoring  ‘Agents everywhere’  Graphical reporting Network-wide Proactive QoS Monitoring Avaya-on-Avaya Access Solution Poor session quality Call to IT and troubleshooting begins Synthetic tests sent Trouble segments identified BEFORE call begins © 2014 Avaya Inc. All rights reserved. 42
  • 42. No need to retrain your Cisco-trained staff, Avaya simplifies deployment with our Industry-aligned CLI Avaya Cisco #AvayaATF NO Cisco Required © 2014 Avaya Inc. All rights reserved. 43
  • 43. IP Office Connection Example #AvayaATF © 2014 Avaya Inc. All rights reserved. 44
  • 44. Warranty on Stackable Switches Best-in-Class Lifetime Warranty  Part of Avaya’s real TCO advantage #AvayaATF  Lifetime Hardware Warranty  Next Business Day Replacement  Lifetime Technical Support  Lifetime Basic Support  90 days Advanced Support  Optional Software Subscription  Nominal fee for software updates  Optional Hardware Replacement Services © 2014 Avaya Inc. All rights reserved. 45
  • 45. Third-Party Competitive Reports #AvayaATF © 2011 Avaya Inc. All Rights Reserved Up to 7x more resilient Up to 20x better performance Up to 50% lower TCO Up to 40% less energy Topic 1: Avaya's Data History and Strategy
  • 46. Real life proof point … The largest temporary network in the world! • Interop 2011 - Vendor A sent 20 network engineers to hot stage • Interop 2012 - Vendor B sent 25 network engineers to hot stage • Interop 2013, Las Vegas - Avaya sent 3 network engineers to hot stage • Interop 2013, NYC - Avaya sent 3 network engineers to hot stage “Four system engineers completed the network installation in three days - 1/10 the resources of previous events. Then, for the next five days, the show tested the mettle of Shortest Path Bridging … Avaya Fabric Connect met the challenge without a single incident related to the Avaya solution. Layer 2, Layer 3, Unicast and Multicast services ran flawlessly over Avaya Fabric Connect the entire event. Mission accomplished.” “This year's InteropNet demonstrated that, ideologically motivated debating points aside, SPB just works.” #AvayaATF © 2014 Avaya Inc. All rights reserved. 47
  • 47. “Avaya Networking has a strong track record of innovation…this is the same company that invented stacking in the late 90’s and were the first to market with Active-Active high availability…pioneers of Ethernet Fabrics…anyone not paying attention to Avaya Networking should take another look.” #AvayaATF Zeus Kerravala, ZK Research, 2012 © 2014 Avaya Inc. All rights reserved. 48
  • 48. #©A 2v0a14y aAAvaTyFa Inc. All rights reserved. ###AAvvvaaayyyaaaAATTFF

Hinweis der Redaktion

  1. Layer I – Physical –. Electrical and physical connection description. Cables and connections. Layer II – Data Link - describes links and mechanisms to move data throughout the network. Layer III – The layer where network routing occurs. Describes the process used to route data across the network using the structure of logical addressing. i.e. IP Address Layer IV – Transport Layer used for reliable transmission of data to include assembly and disassembly of data before and after transmission. Layer V – Session – maintains and manages communication between computers. Layer VI - Presentation – Is concerned with representation of data and code format. Layer VII – Application – provides services to software through user requests. A good example would be a browser.
  2. On this slide, you would highlight the disc and products that the presentation will address. For example, if you are giving a Scopia presentation, you would highlight Collaboration Platforms and then specifically LB/HD Video Collaboration, BYOD-enabled Collaboration and Mobility, etc. You may also highlight Clients and Devices. View next slide for example
  3. OSPF is a link state protocol designed for fast convergence. OSPF is also an Interior Gateway Protocol based on open standards that allow for network changes to be propagated quickly. One of the key differentiators is OSPF is designed in a hierarchical model separating IP Network Ranges into a particular autonomous system. This separation allows for summarization across network boundaries as described in this illustration. In a nutshell OSPF uses hello messages to establish neighbor relationships with other routers to build what is called a link state database. This topic could go on for hours so for the sake of this overview I will stop here.
  4. RIP is not the most popular protocol because it is very chatty. When a router comes up it broadcasts a Request Message out all interfaces. All routers then respond with a Response Message allowing the receiving router to match the entry as new or measure the update against another. If there are matching entries the update with the lower hop count wins!
  5. Unlike IGP Routing Protocols, BGP is a Path Vector Protocol used to pass routing information between Autonomous Systems mostly on the Internet. BGP uses TCP to transport routing via port 179 and unlike other routing protocols it takes advantage of the built in error checking capabilities of TCP. BGP routers, also known as speakers establish a peer relationship and exchange messages to determine parameters.
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  7. 802.1x detail: Past: Authentication protocol (802.1x) utilized one supplicant on one device assigned to one port and quality parameter Now: Multiple devices, multiple QoS assignments, and multiple VLAN’s GUI detail: Extremely strong GUI story. Enterprise Device Manager (EDM) is on the switch and is a powerful web-based GUI for each switch. Configuration and Orchestration Manager (COM) – Network wide management software including web-based GUI, topology maps, centralized sign in, network admin policies, back up and restore mechanisms, etc.
  8. Why are we different? - Our competition looks at the network as an entity in and of itself…the applications of a business seem to simply be a component of the network. - [click] We take the opposite view…we take the network user’s view. Applications are user’s lifeblood to business and productivity. The network’s role is to be 100% subservient to the applications of the Enterprise. Every attribute of a network should have a direct relationship to the applications it serves.
  9. [Challenges morph to two things: Uptime and Real-Time]
  10. Avaya’s vision for the Enterprise – “Plug & Play Communications” – calls for a new level of synergy between People, the collaborative real-time Applications that they use, and the underlying, enabling Network. The goal is to deliver a consistent Enterprise-class experience, one that supports context-aware collaboration that is always-on, simplified and virtualised. A key building block for this vision is the foundational network. As real-time communications continue the evolution to IP the data network becomes totally integrated into the delivery of Communications-enabled Business Services, in addition to transporting non-real-time critical business applications. To be completely successful, the network must operate with three imperative characteristics. Let’s look how Avaya uniquely addresses these…
  11. Look at this diagram to the right. If you were building a road, would you build one on a stand-by basis just for emergencies? Well, we don’t think that is a great way to build a network either. Things happen to networks--silicon fails, links get cut, units fail, etc. So, an intelligent, rock solid resiliency model is crucial to real-time continuity. If you are running an active-standby model, you will dropped sessions as the network re-computes to the stand-by path. With an active/active model, since you are already passing traffic on all links, you are already in recovery mode; the network just continues doing what it is already doing. You may be on an HD video session, and a link or unit goes down and will not notice a thing. Further, an active/active switch clustering (as it is sometimes called) is an efficient use of resources [click] Another benefit of the model is that third party devices that connect to the networking switches also run active/active. Using a very common protocol found in devices like servers, they can dual home to our switches and automatically load balance between them. This is how high availability is done. [click] Now, you can imagine how much easier it is to maintain a networking model that runs high availability all the time. There is no extra code and commands to review and no extra links to chase down to find where the loops or failure occurred. Intelligence brings simplicity. Further, we offer this high availability from the smallest network to the largest…natively…no extra charge. [click] Now, time for a little commercial. Here are the networking switch models that run active-active. You will notice that there is even a stackable edge switch that can also function as a small core switch that runs active-active [click] Background: There are lots of protocols to make networks work well. One of the most important is a resiliency protocol – the protocol that compensates for failures of network elements. Over 25 years ago, a protocol was invented to allow redirection of traffic to compensate for failures without creating network loops. Although, it worked, the protocol required idle links for emergencies and was inefficient and complex. In its new generation of core switches in the early 2000’s Avaya networking, then Nortel Networking, invented a resiliency architecture called Active/Active switch clustering. This concept of “active-active” was a fundamental breakthrough in network performance and efficiency. Then about three years ago, Avaya Networking applied the concept of “active-active” to an Ethernet fabric, which creates multiple virtual networks within a physical network by establishing a virtual overpass system. An active-active model means that network elements are always available because they are always passing traffic through all links bypassing the need to recalculate recovery routes. You also save money and switch capacity by eliminating hardware that only is used in a crisis. To mimic Active/Active switch clustering, you have to implement multiple complex layer 3 protocols. This greatly complicates implementation and troubleshooting. Further, with fabric connect you have a “set and forget” core for virtual networking. Because the Avaya software makes multiple switches appear as one, non-networking devices can run in active-active mode (using a standardized device protocol (802.1ax)) automatically load balancing traffic between the two links in normal and recovery modes. There is no size limitations. Unlike, a major competitor that copied this architecture for large implementations, this kind of performance and resiliency is available on switches of all sizes. Additional notes: Switch Clustering is an umbrella term that includes: SMLT, RSMLT, SMLT H, VRPM, etc. SMLT is not a ratified standard. But there is no standard for an active-active technology. M-lag is a competing technology that is not a standard. It also does not do layer 3 very well. It is an attempt to mimic SMLT.
  12. So, Let’s talk about how Avaya has built solutions that optimize applications during real-time operations. Early in the presentation we spoke about an innovation called, Distributed Top of Rack. This is an invention that we adapted from our stackable edge solutions. This diagram is an illustration of data center servers and racks. Instead of aggregating all server traffic to an end of row switch and sending all traffic to the core. These switches home to each rack physically, but act as one virtual switch logically. Not only does it allow switches to dual home to servers for high availability, but it allows traffic to quickly travel in an east-west direction greatly reducing latency for real-time applications by not requiring a trip to the core switches. It is widely noted in the networking industry that more traffic is now traveling east-west than north-south. [click] How many of you have heard of the term Ethernet Fabric? Ok, a few. Let me just give a quick explanation of why this new technology is such a hot topic now. Think of an Ethernet Fabric as freeway overpass system for networks. There is a special way that packets are encapsulated that allows them to travel through all the regular network devices with special attention and forwarding without inspection until the end destination. The first application for an Ethernet fabric has been to set pathways for moves of applications running live from one data center to another. However, Avaya Networking invented and received ratification of a unique protocol called, Shortest Path Bridging, that seamlessly enables the Ethernet Fabric to extend across the entire Enterprise network. Avaya’s product is called, Fabric Connect. There are many advantages to Fabric Connect, but the one that most directly applies to real-time applications is that a company can now broadcast video easily. Today, most companies do not broadcast video (multicasting) due to the complexities required by running many legacy protocols (STP, OSPF, BGP, and PIM [including all the stuff that goes with it: Boot Strap Router, Rendezvous points etc.]) to pull it off. [click] The term, real-time, can also mean the ability to roll-out applications quickly. Here is where Fabric Connect again can help greatly. Today, if you want to create a secure isolated path across the network, called a virtual network. You have to configure every switch, including the core, that that traffic would travel. With Fabric connect, you only need to configure edge switches with point and clicks. This reduces the amount of time to configure, but more importantly removes the requirement to configure the core switches which require a maintenance window and the risk of creating a network-wide error. So, quick example… Say that your company has asked that an executive video network be rolled out immediately. The company needs the traffic to be isolated from other network traffic. From a network perspective, no problem. You simply point and click to configure the edge networking devices that will be used and you are done. So, speaking of the edge, let’s now turn to the real-time advantages at the edge of the network.
  13. Let’s now focus on uptime at the Network Edge As mentioned, Avaya Networking was the inventor of stackable switching. The invention allowed customers the ability to start small and grow large all while maintaining the performance of a chassis-based system. There are some advantages that come with being the leader First, [click] The software in each switch creates a virtual fabric that extends across the switches making the stack behave and be known to other devices as one unit with one IP address. This is how 3rd party devices can load balance against two links automatically. [click] Further, it enables features like auto-unit replacement where a switch can be removed from a stack while running, and then allow another unit to be placed into the stack without service disruption or maintenance windows Next, two OS loads can be present on the stack. Then a stack can be set to reboot with the next load at, say, midnight. The stack can be rolled back with ease. Mission critical devices can be dual homed to different switches in a stack and perform as one link. If a link or unit fails, the device keeps the session up and operates without issue. When combined with active/active switch clustering resiliency you have the best in class solution for availability for real-time applications. So, we have talked about how Avaya Networking has focused and delivered on bringing the best in class technologies to support real-time applications Background Stacking virtualizes multiple fixed format Ethernet switches into chassis like formation with the ability to operate the switch as a single unit (up to 8 switches managed as a single device – one IP address, one software). This is a technology that Avaya invented. We were the first vendor to introduce a resilient stacking solution back in 1998 with the Baystack 450 and we’ve been perfecting the technology every since. We are the only vendor to stack above a Terabit of capacity. Benefits of stacking: Improve resiliency – eliminating single points of failure and enabling subsecond recovery in the event of a link or unit failure. When combined with Switch Clustering you have a best in class solution for end to end reliability / availability. Linear scaling to allow for seamless scaling of ports and bandwidth enabling customers to pay as they grow. (differentiator of Avaya). We offer up to 18x more virtual backplane capacity than our competition. Simplified management – allowing devices to be managed by a single IP address and through our auto unit replacement feature where when a new unit is cabled into the stack the appropriate software image and configuration automatically loaded (certified: less than 2 minutes)– without the need for a support engineer to manage the process (Auto unit replacement feature is differentiated) FAST traffic forwarding– with Avaya solution traffic can be forwarded up or down stack (not round robin like other vendors (Cisco) where all traffic is forwarded in one direction). Also we maintain QoS across the stack. Other vendors do not. Dual homing If no active/active invoked, the best that can be done is 2 links to one switch, thereby leaving no redundancy for switches. Dual homing from edge switch might be warranted for: access points, high end communications, power users
  14. To enable superior real-time application performance, you must minimize bottlenecks. With stackable switches, all switch manufacture’s hardware runs wire-speed across the switching fabric. However, there is a backplane that connects the switches together. That backplane must be able to handle rapid and high bursts of video traffic. Through a 3rd party validated study, Avaya Networking has up to 5x the backplane capacity of competitors. [click] Further, Avaya has designed its wireless access points for high capacity real-time traffic. Rather than set an arbitrary limit for the number of sessions that an access point will admit, Avaya invented dynamic call admission, that admits sessions based upon current traffic congestion. This means if traffic is running hot, the AP will minimize session admissions, thus maintaining quality of experience for those currently using the network. If the traffic is running cool, the AP will maximize session admissions. Separately, Avaya’s AP’s are built for high capacity. In a 3rd party study, Avaya AP’s had 31% greater video capacity and 23% greater voice over WLAN capacity. [click] Avaya has been a pioneer in Quality of Service. Instead of creating granular QoS assignments and then aggregating them into a few QoS buckets in the switch, Avaya honors the granular QoS settings across the network. Avaya also uses FAST stacking which, instead of round robin-ing packets between switches in the stack, automatically calculates a the fastest direction up or down the stack. [click] So, at the beginning of the presentation we spoke about future R&D plans to create even more synergy between application and network. Avaya has begun imbedding quality agents into phones that enable detailed proactive monitoring of session paths across the network. Our direction is to now embed quality agents natively into every device across the network including networking devices. The networking devices will be the means for monitoring software based sessions like video calls. (click) Now, I would like you to walk away with three things from our discussion today… Background Enhanced Service Level Monitoring Today SLA Monitor agent in IP Phones (info on delay, jitter, dropped packets etc). The SLA Monitor agents in IP phones provides feedback to a server. Server builds history and trends SLAMon provides a PATH level view to monitoring For example, the path between two IP Phones - SLAMON has the end points talk to each other; pulls a network wide application centric view In contrast, VPFM provides a per node view; while it can provide performance data on a node (such as an IP Phone), it cannot detect problems in the path In CY1Q 2013 – SLAMon Agent will be supported in ERS Switches. SLAMon roadmap: VSP9K – CY1Q13 POI VSP7K – CY2H13 POI ERS8800 – CY1Q13 POI ERS4K – CY4Q13 POR ERS3K – CY4Q13 POR VPFM – CY2Q13 Use Case – Ease of Support with SLAMon (Future) Leverage SLAMon to simulate traffic flow and validate end to end network path prior to an event. e.g. Network comprising IP Phones, video devices and Avaya ERS switches. Traffic flow between end user UC and video devices is simulated and detects a problem with the link between two switches (that would have gone undetected). The problem is addressed proactively and the event goes off flawlessly. Details on SLAMon: SLA Mon Server is a network monitoring tool that constantly monitors customer network to detect network problems before applications are affected and business critical applications are degraded. Network conditions that impinge on application performance are present in about 50% of networks. The SLA Mon Server simulates traffic for VoIP calls, Video Sessions and Data traffic in the network and collects performance data for these applications to detect degradation before it affects the performance of Avaya voice applications, video conferencing and other network services. It is available today as a service offer – reserved only for our top customers. Plan is to productize the capability for partners to be able to offer a proactive monitoring service for their customers.   SLA Mon Server monitors specified paths, Differentiated Services Code Point (DSCP) markings and a number of quantitative responses, such as loss, jitter, delay, mis-ordered and duplicate packets, performs correlation of those results for readings such as protection, and out of contract (OOC) conditions, and produces an estimated mean opinion score (e-MOS) from these readings. SLA Mon Server collects these measurement data on the test calls to detect network problems before real sessions are affected, and raises SNMP traps to a server (future VPFM capability) for collection and upload of data for trend analysis etc.
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  16. Instructor Notes Discuss the limitations of networks without QoS
  17. Presentation Dialogue: Many organizations struggle to monitor real-time communications on a real-time basis. [click] When session quality is poor, it sets off a string of events that usually seems to end up in IT’s lap. [click] Third party solutions can be procured, but are hard to justify as an overlay. They typically use historical data and struggle to address all end-points. [click] Avaya’s Service Level Agreement Monitor (SLAMon) is a proactive tool that can monitor customer networks to detect problems before applications are affected. [click] For instance, tiny synthetic packets are sent into the network. [click] Data traffic is analyzed and reported to understand how a session would react if it were going. The advantage the Avaya has is that these quality agents are built into our communication devices and Switches. Think of video calls were there is no physical device. The Switch can serve as the proxy for the video client and all collaboration sessions can be monitored. Additional Solution Information Expensive vs. lightweight (and cost-effective): Avaya’s approach relies on embedded software agents in its IP Phones and Switches, avoiding the need to dedicated hardware probes or overlay monitoring equipment typically required by competitor’s solution. Agents are embedded today in Avaya 96xx Phones, Avaya ERS 3500, 4x00 and 5x00 Edge Switches, as well as Avaya ERS 8800, VSP 7000 and 9000 Switches…with plans for Avaya G430/450 and potentially other devices in the future. Proactive vs Reactive Monitoring: Most vendors’ solutions are reactive - you know about a bad voice/video experience after it happens. Avaya’s solution generates synthetic traffic between specific end-points that can get proactive results about how your network will treat various traffic types under congestion. End-to-end QoS: Avaya’s solution monitors whether all intermediate nodes in the network (across administrative domains, LAN, Service Provider WAN links, etc.) honor the QoS settings or not. It can monitor QoS on a hop-by-hop basis. Competitive solutions lack this ability to build a true end-to-end view of QoS treatment across multiple hops.
  18. Instructor Notes
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  20. One of the most prominent analysts in the market, and formerly from Yankee Group, Zeus Kerravala…