Presentation on management concepts

1.  Presented by:
 Agedious Savio Mondal
 Alok
 Amit
 Ankit Panda
 Anushree Mazumdar
 Bharat Prasad
 Arif Ali

2. Topics To Be Presented -
Step1:
SWOT analysis
Step-2
Problems and their magnitude
Step-3
Present limitations and constraints,
if any
Step-4
Desired objectives short term, usually
Quantitative, specific targets
Step-5
How to reach these objectives, solve
Identified problems and within known
limitations?
Step-6
Process of decision making by using a
Cost-benefit analytical (CBA) technique
weigh alternative (s)

3. Top Level management and their responsibilities
Top level management consist of Managing Director,Board
of directors, president.
Responsibilities :
 Making decisions affecting the entirety of the firm.
 Setting goals for the organization and direct the company to
achieve them.
 Responsible for the performance of the organization.

4. Problems faced by the top level management
Managerial problem can be described as the gap between a
given current state of affairs and a future desired state.
The various problems and their magnitude in the top level
management :
 Communication Gap
 Originality and viability of information
 Low labour productivity

5. Internal aid to solve problems
Problem solving framework:
Problem solving may then be thought of as the process of
analyzing the situation and developing a solution to bridge
the gap. While it is widely recognized that different
diagnostic techniques are appropriate in different
situations.

6. Problem solving framework:

7. Problem solving framework
 Problem identification:
a solid approach to problem solving begins with a solid
approach to problem identification. One of the most useful
techniques is statistical process control (SPC)
 Statistical Process Control :
A well formulated SPC program serves to inform managers
when their operational processes are performing as
expected and when something unexpected is introducing
variation in process outputs.

8. Problem solving framework :
 Problem verification:
the need for verification is especially important when a manager is asked to step
in and solve a problem that has been identified by someone else.
This can be done by the following technique:
Forces at Work:
• review the external pressures on the client arising from suppliers,
customers, competitors, technology shifts, and substitute products.
• document the direction and magnitude of any changes in the
various pressures on the firm.
• review any internal changes, such as shifts in labor relations or
changes in production technology.
• Finally, look at how the various factors are impacting the way the
distributers, sells, and services of the products.

9. Problem solving framework
 Problem definition:
The next step in problem solving is to formally define the
problem to be addressed.
 Complex problems may be broken down and can be
assigned seperately
 recognize the scope of the problem which will drive the
resource requirements of the problem solvers.
 Establish the time frame.

10. Problem solving framework
 Root cause of the analysis:
the next step is for the problem solvers is to identify
the causes of the problem. The root cause is defined
as that condition or event that, if corrected or
eliminated, would prevent the problem from
occurring
 Alternative generation:
Once the root causes of the problem have been
identified, the problem solver can concentrate on
developing approaches to prevent, eliminate, or
control them

11. Problem solving framework
 Evaluation of the alternatives :
evaluation of the effectiveness of alternative solutions should
be relatively straightforward.
This can be done by :
 Measuring the end result
 Consider the resources required
 Political consideration within the organisation
 Benefits and cost related to each alternative.

12. Problem solving framework
 Implementation:
Regardless of how good the plan is, it is
useless unless it is implemented. Therefore,
once a specific course of action has been
approved, it should continue to receive the
necessary attention and support to achieve
success. The work should be broken down into
tasks that can be assigned and managed.
Specific mile-stones with target dates for
completion should be established.

13. Problem solving framework
 Control :
After implementing you need to check whether the implemented alternative is
working in the desired way or not if any deviation further steps should be taken to
control it.
There are various other internal aid which assists a top level manager in decision making and
utilise to solve various prevailing problems :
 A management information system (MIS) extracts data from a database to
compile reports, such as sales analyses, needed for making routine decisions.
 A decision support system (DSS) is an interactive system that collects and
integrates data from multiple sources to assist in making non routine decisions.
 To develop plans and make major decisions, managers may gather relevant, timely,
easily understood information through an executive information system (EIS); an
EIS provides ready access to strategic information that’s customized to their needs and
presented in a convenient format.
 An expert system (ES) mimics expert judgment by following sets of rules that experts
would follow;

14. :
External aid to solve problems
 Change agents/management consultants :
A person whose presence or thought
processes cause a change from the
traditional way of handling or thinking
about a problem.
 Management consultants help an
organisation to improve their performance,
primarily through the analysis of existing
organisational problems and development
of plans for improvement.

15. Suggested solutions
 Increased Use Of Teams :
A team is a group of individuals with
complementary skills who work together to achieve
a common goal. Additionally, teams tend to be
more successful when tasks require speed,
innovation, integration of functions, and a complex
and rapidly changing environment
 Outsourcing:
Outsourcing occurs when an organization contracts
with another company to perform work that it
previously performed itself. Outsourcing is
intended to reduce costs and promote efficiency.

17. http://www.unitedworld.edu.in/
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