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CONTENTS 
• INTRODUCTION 
• BARRIERS 
• CLASSIFICATION 
• SOLUTIONS 
• CONCLUSION 
• QUESTIONS
What is communication??
★★★ Importance★★★ 
• Necessary for planning 
• Understanding each other 
• Establishment of effective leadership 
• Increases Efficiency 
• Basis of Decision-making 
• Smooth Working of Enterprise 
• Motivation 
• Co-ordination
What is a barrier??
CLASSIFICATION OF BARRIERS 
• PHYSICAL BARRIERS 
• SEMANTIC AND LANGUAGE 
BARRIERS 
• SOCIO-PSYCHOLOGICAL BARRIERS 
• ORGANIZATIONAL BARRIERS 
• CROSS-CULTURAL BARRIERS
Physical barriers 
• Faulty organization structure 
• Noise 
• Time and distance 
• Information overload
Semantics 
• Similar sounding words. 
• Words have similar pronunciation. 
• Words have multiple meaning. 
• Denotations and connotations.
Language barriers 
• Different languages 
• No clarity in speech 
• Using jargons 
• Not being specific
Psychological barriers 
• Attitude and opinions: 
• Emotions 
• Filtering and distortion 
of message 
• Status difference 
• In attention 
• Closed mind 
• Fields of experience 
• Group identification 
• Self-image 
• Premature evaluation 
• Distrust 
• Poor retention
Cross cultural barriers 
• Language 
• Values 
• Social relation 
• Concept of time 
• Concept of space 
• Gestures
Organizational barriers 
• Loss or distortion of message 
• Filtering of information 
• Messages not read completely 
• Deliberate withholding of information from 
peers perceived as rivals 
• Information gap
Cont…. 
• Lack of communication policy 
• Authoritarian attitude of management 
• Poorly Defined Authority and Responsibility 
• Too Many Levels in Organization Structure 
• Insufficient Communication Training
Overcoming barriers  
• Individual skills. 
• Organizational actions. 
• For Physical Barriers- 
 Appropriate Seating Arrangement 
 Ensure Visibility & Audibility 
 Environmental Comfort 
 Minimise Visual/Oral Distractions 
For Semantic Barriers- 
 Use of Simple Language 
 Symbols & Charts 
 Active Listening/ Constructive feedback
Cont.. 
• For Socio-Psychological Barriers- 
 Calling Attention & Motivation 
 Assistance & Sympathy 
For Cross Cultural Barriers- 
 Understanding of Traditions & Customs 
 Information of all Sides of Culture
Questions ???
Barriers of communication

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Barriers of communication

  • 1.
  • 2. CONTENTS • INTRODUCTION • BARRIERS • CLASSIFICATION • SOLUTIONS • CONCLUSION • QUESTIONS
  • 4. ★★★ Importance★★★ • Necessary for planning • Understanding each other • Establishment of effective leadership • Increases Efficiency • Basis of Decision-making • Smooth Working of Enterprise • Motivation • Co-ordination
  • 5. What is a barrier??
  • 6. CLASSIFICATION OF BARRIERS • PHYSICAL BARRIERS • SEMANTIC AND LANGUAGE BARRIERS • SOCIO-PSYCHOLOGICAL BARRIERS • ORGANIZATIONAL BARRIERS • CROSS-CULTURAL BARRIERS
  • 7. Physical barriers • Faulty organization structure • Noise • Time and distance • Information overload
  • 8. Semantics • Similar sounding words. • Words have similar pronunciation. • Words have multiple meaning. • Denotations and connotations.
  • 9. Language barriers • Different languages • No clarity in speech • Using jargons • Not being specific
  • 10. Psychological barriers • Attitude and opinions: • Emotions • Filtering and distortion of message • Status difference • In attention • Closed mind • Fields of experience • Group identification • Self-image • Premature evaluation • Distrust • Poor retention
  • 11. Cross cultural barriers • Language • Values • Social relation • Concept of time • Concept of space • Gestures
  • 12. Organizational barriers • Loss or distortion of message • Filtering of information • Messages not read completely • Deliberate withholding of information from peers perceived as rivals • Information gap
  • 13. Cont…. • Lack of communication policy • Authoritarian attitude of management • Poorly Defined Authority and Responsibility • Too Many Levels in Organization Structure • Insufficient Communication Training
  • 14. Overcoming barriers  • Individual skills. • Organizational actions. • For Physical Barriers-  Appropriate Seating Arrangement  Ensure Visibility & Audibility  Environmental Comfort  Minimise Visual/Oral Distractions For Semantic Barriers-  Use of Simple Language  Symbols & Charts  Active Listening/ Constructive feedback
  • 15. Cont.. • For Socio-Psychological Barriers-  Calling Attention & Motivation  Assistance & Sympathy For Cross Cultural Barriers-  Understanding of Traditions & Customs  Information of all Sides of Culture