1. ORGANISATIONAL CULTURE

2. DEFINITION
“Culture is a set of beliefs and values about
what is desirable and undesirable in a
community of people, and a set of formal or
informal practices to support the values”

3. Cultural influences on organisational
behaviour
Organizational
culture
• Economic/technological
setting
• Political/legal
setting
• Ethnic
background
• Religion
Societal culture
•Customs
•Language
• Personal
values/ethics
• Attitudes
• Assumptions
• Expectations
Organizational
behaviour

5. LAYERS OF CULTURE

6. Chapter 16
Prentice Hall, 1999Prentice Hall,
2000
Defining Organizational Culture

Innovation and risk taking

Attention to detail

Outcome orientation

People orientation

Team orientation

Aggressiveness

Stability
6

7. Chapter 16
Prentice Hall, 1999Prentice
Hall, 2000
Do Organizations
Have Uniform Cultures?
Dominant
Culture
Subcultures
Core
Values
7

8. Chapter 16
Intensity of
Core Values
Prentice Hall, 1999Prentice Hall,
2000
Commitment to
Core Values
Strong Versus
Weak Cultures
High Behavioral
Control
Low Employee
Turnover
8

9. Chapter 16
Prentice Hall, 1999Prentice
Hall, 2000
What Does
Culture Accomplish?
Functions
of Culture
Liabilities
of Culture
9

10. Functions of Culture
 Distinction between organisations
 Identity to employees
 Commitment
 Enhances social system stability
Liability
 Barrier to change
 Barrier to diversity
 Barrier to mergers & acquistions

11. Techniques for Managing
an Organization’s Culture
Selection
Practices
Behavior
Socialization
of Top
Methods
Management
11

12. HOW CULTURES FORM
Top
Management
Philosophy
of the
Organization’s
Founders
Organizational
Culture
Selection
Socialization
12

13. Stories
Rituals
Learning About
Organizational
Culture
Language
Material
Symbols
13

15. Organizational Culture
and the Paradox of Diversity
Corporate
Cultural
Values
Diversity
in the
Workplace
15