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These people,  Are they: Working? Learning? Sharing? Playing? Earning money? Losing money? Talking to Grandma? Searching a new job? Ordering food? Finding love? Watching movies? … 21st Century Work Environment?
WEB SCIENCE: 2006 Web science is about making powerful new tools for humanity,  and doing it with our eyes open. Tim Berners-Lee, MIT
WEB 2.0: 2003 Why did some Web Companies survive the Dotcom bust? Tim O’Reilly
WEB 2.0:  The Web as a platform:  Google is the middleman between  the user and his online experience.  The Long Tail:  The collective power of the  small sites that make up the bulk  of the web's content
WEB 2.0:  Collective intelligence Collective intelligence applications depend on managing, understanding,  and responding to massive amounts of user-generated data in real time. The Cornucopia of The Commons (Bricklin) The intensive repetition of identical navigation schemes creates the condition  o f a collective intelligence and shared value.
WEB 2.0: Faceb000000000k  USERS :  200 000 000 REVENUE :  300 000 000 $ EMPLOYEES :  1 000 VALUE :  11 000 000 000 $ Ranked N°2…
WEB 3.0 or Web²: The meaning revolution Web 3.0 – Tim Berners-Lee, James Hendler, Ora Lassila (2001) A new form of Web content that is  meaningful  to computers  will unleash a revolution of new possibilities:  The Semantic Web . Web Squared – Tim O’Reilly (2008) The Web meets the real World: everything and everyone in the world  casts an “information shadow” or
 
WEB 2.0 is a collection of micro tools Free, accessible, simple design and always under construction! Blogs RSSyndication Wikis Podcasts Social Networking Peer-to-peer Mash-ups Aggregators …
 
2009 - Where is the Enterprise 2.0? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Wirearchy (Husband) A dynamic two-way flow of power and authority based on information,  knowledge, trust and credibility, enabled by  interconnected people and technology
 Source: Harold Jarche’s blog
No borders No space No time No top No bottom No owner Photo from Flickr

Conditions of success Ambitious use of Web 2.0 tools Complete integration in existing worflows Change in management practices and organizational structures Top management act as role model for adoption Launching Web 2.0 in conjunction with other strategic initiatives
Barriers Where is the potential financial return of Web 2.0 tools? Nothing is holding back Web 2.0 initiatives Company culture doesn’t encourage the use of Web 2.0 tools No incentive to adopt or experiment No skills Structure of the company too hierarchical
Drivers Competitive advantage / new market opportunities New culture, new responsibilities, new autonomy Tight interactivity with customers and suppliers Adoption leads to more adoption Business units rather than IT depts are driving the selection of tools Gathering of business culture data, shared content on experiences
An example: E-Learning 2.0 An E-practice turned 2.0 Long life learning programs Professional training programs We love E-Learning! Based on Social learning: learn by teaching to others “ E-Learning 2.0  is about  creating and sharing information and knowledge with  people  using social media tools like blogs, wikis, social bookmarking  and social networks within an educational or training context  to support  a new collaborative approach to learning” .
From E-Learning 1.0 to 2.0 Non-formal, changing Formal, constant Content Unique, personal Community Needs Anytime, on demand Once Delivery During work After work Period 1 minute 1 hour Lenght of training Immediate & free Long & expensive Development Wirearchy Horizontal Hierarchy One way Owner / Trainer SN, Wikis, blogs CMS (Moodle) Tools 2.0 1.0
An example: E-Learning 2.0 In the learning / training process: - Collaborative knowledge building -  Share - Personal learning environments -  Personalize - MicroLearning / Granular addressability -  Address - No learning space / border / time –  Freedom It’s all about content, usage and people…
An example: E-Learning 2.0 In the organizational process: - Community model – Loose context - Organize learning just by providing Web 2.0 tools: The web as a platform. - Integrate experience, practice, probing, sense making, professional response - Monitor knowledge building and acquisition to manage LLL programs
Final word Web 2.0 is about to die. Long life to Web 2.0. Web 2.0 for the enterprise is not only  about crowdsourcing and E-Learning, but also: - Human ressources management - Recrutement - Internal collaboration - Knowledge management - Expertise management - Suppliers integration … . By the way, did I say the word computer, once?

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Web 2.0, entreprise 2.0, E-Learning 2.0

  • 1. These people, Are they: Working? Learning? Sharing? Playing? Earning money? Losing money? Talking to Grandma? Searching a new job? Ordering food? Finding love? Watching movies? … 21st Century Work Environment?
  • 2. WEB SCIENCE: 2006 Web science is about making powerful new tools for humanity, and doing it with our eyes open. Tim Berners-Lee, MIT
  • 3. WEB 2.0: 2003 Why did some Web Companies survive the Dotcom bust? Tim O’Reilly
  • 4. WEB 2.0: The Web as a platform: Google is the middleman between the user and his online experience. The Long Tail: The collective power of the small sites that make up the bulk of the web's content
  • 5. WEB 2.0: Collective intelligence Collective intelligence applications depend on managing, understanding, and responding to massive amounts of user-generated data in real time. The Cornucopia of The Commons (Bricklin) The intensive repetition of identical navigation schemes creates the condition o f a collective intelligence and shared value.
  • 6. WEB 2.0: Faceb000000000k USERS : 200 000 000 REVENUE : 300 000 000 $ EMPLOYEES : 1 000 VALUE : 11 000 000 000 $ Ranked N°2…
  • 7. WEB 3.0 or Web²: The meaning revolution Web 3.0 – Tim Berners-Lee, James Hendler, Ora Lassila (2001) A new form of Web content that is meaningful to computers will unleash a revolution of new possibilities: The Semantic Web . Web Squared – Tim O’Reilly (2008) The Web meets the real World: everything and everyone in the world casts an “information shadow” or
  • 8.  
  • 9. WEB 2.0 is a collection of micro tools Free, accessible, simple design and always under construction! Blogs RSSyndication Wikis Podcasts Social Networking Peer-to-peer Mash-ups Aggregators …
  • 10.  
  • 11.
  • 12. Wirearchy (Husband) A dynamic two-way flow of power and authority based on information, knowledge, trust and credibility, enabled by interconnected people and technology
  • 13.  Source: Harold Jarche’s blog
  • 14. No borders No space No time No top No bottom No owner Photo from Flickr
  • 15.
  • 16. Conditions of success Ambitious use of Web 2.0 tools Complete integration in existing worflows Change in management practices and organizational structures Top management act as role model for adoption Launching Web 2.0 in conjunction with other strategic initiatives
  • 17. Barriers Where is the potential financial return of Web 2.0 tools? Nothing is holding back Web 2.0 initiatives Company culture doesn’t encourage the use of Web 2.0 tools No incentive to adopt or experiment No skills Structure of the company too hierarchical
  • 18. Drivers Competitive advantage / new market opportunities New culture, new responsibilities, new autonomy Tight interactivity with customers and suppliers Adoption leads to more adoption Business units rather than IT depts are driving the selection of tools Gathering of business culture data, shared content on experiences
  • 19. An example: E-Learning 2.0 An E-practice turned 2.0 Long life learning programs Professional training programs We love E-Learning! Based on Social learning: learn by teaching to others “ E-Learning 2.0  is about  creating and sharing information and knowledge with  people  using social media tools like blogs, wikis, social bookmarking and social networks within an educational or training context to support  a new collaborative approach to learning” .
  • 20. From E-Learning 1.0 to 2.0 Non-formal, changing Formal, constant Content Unique, personal Community Needs Anytime, on demand Once Delivery During work After work Period 1 minute 1 hour Lenght of training Immediate & free Long & expensive Development Wirearchy Horizontal Hierarchy One way Owner / Trainer SN, Wikis, blogs CMS (Moodle) Tools 2.0 1.0
  • 21. An example: E-Learning 2.0 In the learning / training process: - Collaborative knowledge building - Share - Personal learning environments - Personalize - MicroLearning / Granular addressability - Address - No learning space / border / time – Freedom It’s all about content, usage and people…
  • 22. An example: E-Learning 2.0 In the organizational process: - Community model – Loose context - Organize learning just by providing Web 2.0 tools: The web as a platform. - Integrate experience, practice, probing, sense making, professional response - Monitor knowledge building and acquisition to manage LLL programs
  • 23. Final word Web 2.0 is about to die. Long life to Web 2.0. Web 2.0 for the enterprise is not only about crowdsourcing and E-Learning, but also: - Human ressources management - Recrutement - Internal collaboration - Knowledge management - Expertise management - Suppliers integration … . By the way, did I say the word computer, once?