Motorola MotoTRBO Firmware 2.3 Release Notes (November 2013)

1. MOTOTRBO® System Release Notes
Professional Commercial Radios (PCR) & Accessories
Version: R2.3
Last Updated: December 20, 2013
MOTOTRBO November 2013 Software Release

2. Release 2.3 Motorola Solutions Page | 2
Contents
What’s new in the Release ............................................................................................................................ 3
Application Developer Documentation ........................................................................................................ 7
Product Versions ........................................................................................................................................... 7
Known issues in product release .................................................................................................................. 8
Resolved issues in product release ............................................................................................................. 10

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What’s new in the Release
1) Digital Voting
a. Receive signal voting solution for MOTOTRBO Digital radio systems, to addresses mismatches of Inbound vs. Outbound Transmit Power and coverage.
b. Digital Voting is supported by the following:
i. 32MB XPR8400, XPR8380 and MTR3000 Repeaters – Firmware versions R02.30.00 onwards
ii. XPR4000’s and XPR6000’s Subscribers – Firmware versions R01.11.02 (released December 2012) onwards
iii. XPR3000’s, XPR5000’s, XPR7000’s and SL7000’s Subscribers – Firmware versions R02.06.04 (released February 2013) onwards
NOTE: XPR5000’s, and SL7000’s radios originally manufactured and labeled with R02.06.03 firmware by Motorola, support the same features and performance as firmware R02.06.04 released on MOL
iv. Digital Repeater System Topologies: Conventional Single Site, IP Site Connect, Capacity Plus and Linked Capacity Plus (Not Connect Plus)
v. Requires GW3-TRBO version 3.2.12 to monitor traffic from Satellite Receivers
2) Location and Registration in a single CSBK (Control Signaling Block)
a. Improves data communication performance and reliability by compressing the radio transmitted data packet size and transmitting in a single burst, for ARS, GPS and XCMP device raw data
b. Benefits of this feature:
i. Reduces channel collisions
ii. Faster Enhanced GPS system capacity update rate
iii. An XCMP device can send multiple single CSBKs to other XCMP devices
iv. The same CSBK can be transmitted repeatedly to improve reliability
c. Affected system components:
i. Repeater: Supported on 32MB XPR 8400, XPR8380 and MTR3000 repeaters
ii. Subscribers: Supported only on XPR 4000’s, XPR5000’s XPR6000’s, XPR7000’s, XPR7550IS and SL7000’s
iii. CPS 10.0
iv. MOTOTRBO Network Interface Service (MNIS) Build 2.30.5000
v. ARS / DDMS Build 3.11.5000 and 3rd Party Data Applications
d. Special Note:
i. The Location and Registration in a single CSBK feature is NOT supported in Single Site and IP Site Connect (IPSC) configuration, when Slot 1 of the repeater is configured for Voice and Slot 2 is configured for Enhanced GPS. This is a known issue and will be fixed in the next firmware release (Please see Known issues in product release section – CCMPD01838363 – for more details). This feature will be disabled when the personality wide “CSBK Data” option is not checked in CPS

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ii. CSBK Data is supported for IPSC and Single Site if:
• GPS Revert Channel is NOT Enhanced GPS
• GPS Revert Channel is a Dedicated Data Revert Repeater separate from the Voice Channel Repeater.
3) Capacity Plus Enhancement:
a. Allows up to 8 trunked repeaters and 4 Data Revert repeaters per Capacity Plus system.
b. Supported in XPR8300, XPR8400, XPR8380 and MTR3000 repeaters.
c. Note the following upgrade procedures to a current system prior to R02.30.00 firmware version:
i. Configuring the Rest/Site IP address is now Required for Capacity Plus configuration. When upgrading a Capacity Plus system to R02.30.00, ensure a common Rest/Site IP address is configured in all repeaters of the Capacity Plus system.
ii. When upgrading a Capacity Plus system, upgrade the Master first followed by all other repeaters at the site. During the upgrade the Capacity Plus system will act as 2 mutually exclusive systems, but calls will still be supported. All radios should remain tracking the legacy system until the last legacy repeater is switched off and upgraded, radios will then find the new system and operate as normal.
4) Work Ticket Management on XPR5550, XPR7550 and XPR7580
a. Work ticket management, which was previously only available in the SL7000’s, is now being added to XPR5550, XPR7550 and XPR7580 radios. This feature follows the implementation done on SL7000’s, which allows the users to receive work ticket orders on their radios from the system and respond accordingly.
5) SL7000’s Telemetry
a. Telemetry Status Message Decode and Command Encode functions are now in SL7000’s
6) Flexible Receive (Rx) list
a. Only supported in Capacity Plus and Linked Capacity Plus systems.
b. Allows radio users to Add/Remove up to 16 Talkgroups (TG) into a “Flexible Rx List” and monitor them in addition to the static Rx List that’s programmed into a channel selector personality.
c. The “Flexible Rx List” can be Enabled/Disabled via a programmable button, to quickly expand or reduce the number of talkgroups being monitored, much like Scan in conventional mode.
7) Permanent Bluetooth Discoverable Mode
a. This is a premium software feature that allows users to configure a Bluetooth “Always On Mode” for indoor location tracking. Available on XPR 7000’s and SL7000’s only.
b. This feature will only work when Bluetooth is disabled for all other radio operation (audio and data). However, this feature is compatible with a wired audio accessory.
c. Can only be enabled in CPS (cannot be enabled or disable via Menu/Front Panel)

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8) CPS Read Write Password Protection
a. The same password used for Read, will also be required to Write a codeplug to the radio
b. The feature will not be supported Radio Management, multi-radio cloning or Remote Repeater Programming functionality in this release
9) Transmit Interrupt Support in Call Hang
a. Support Data over Voice Interrupt and Remote Voice Dekey CSBK's in Call hang. This change is made on XPR8300, XPR8400, XPR8380 and MTR3000 repeaters.
10) Radio Management (RM) R1.2
a. Premium Software Feature support via RM – This feature enables customers to manage all of the radio Premium Software features within RM. This way, customers do not have to worry about which PC a feature was registered on as it will all be managed in the RM Server and they can activate it from any Client. RM can now provide a snapshot the entire fleet of radios, with activated and available for purchase features for each unit.
b. Offline Programming – user can download the necessary programming information for a Job on a computer and disconnect from the RM Server to travel to remote location without internet connection.
c. Fill up/down in Grid (Excel like functionality) – users can now auto-populate IP addresses, Radio ID’s, etc. to fill in incremental digits faster than typing each one individually.
d. Access control per component (RM Utility) – allow certain services (e.g. programming Job) to work on a PC, while preventing others (e.g. Edit template), so only administrator can make programming changes, but remote machines can execute programming jobs.
e. Enhanced CSV import – Prior to this release CSV import was only used to add radios to the RM Server. Now user can make modifications to existing radio’s Alias, IP, ID, Group, and assigned Template through the CSV import process.
f. After upgrading the RM Server to 1.2 you must recover your RM licenses. This is done by the following process:
i. Click on Actions > Settings
ii. Click on the Licenses tab and click on Recover Application Licenses
11) MTR3000 Enhancement
a. Enhancements made to the Repeater CPS allow for MTR3000 Repeaters to accept frequencies divisible by 5Hz. This change allows for the programming of frequencies previously not permitted on MTR3000 and is in line with the full range of frequencies allowed by XPR8000’s Repeaters.

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12) System Controller Mode - Repeater configuration for Connect Plus
Enhancements made to the Repeater and CPS to provision a unique Controller Mode for repeaters used in Connect Plus systems. Going forward, all Connect Plus repeaters must be set to System Controller mode, in the Channel section of the codeplug.
WARNING: Please read the programming changes in section 6.6.1 of the Connect Plus 1.4a upgrade guide, before upgrading the firmware on installed Connect Plus repeaters. Failure to perform these changes will result in a loss of Connect Plus operation
13) Windows XP and Vista End of Life and End of Support
a. Windows XP & Vista OSs End of Support due to OS End of Life
b. Microsoft has stopped supporting Windows XP & Vista mainstream, so we will be officially stopping support (includes field support) for these two OSs from the end of 2013 (this year) for all PCR CPS programming and configuration software (includes tools).
c. This latest version of CPS and other configuration software can continue to run on Windows XP and Vista machines, for the life of that machine, however all future releases of CPS and Tools, will only be supported on Windows 7 and Windows 8 machines.
d. PCR has added support for Windows 8 starting this year and goal is to make sure we proactively add support for new Microsoft OSs that come up.
e. Some information for reference:
i. Microsoft stopped mainstream support for Windows XP (April 14, 2009) & Vista (April 10, 2012) - http://www.microsoft.com/windows/lifecycle/default.mspx; http://www.microsoft.com/windows/lifecycle/servicepacks.mspx
ii. Microsoft has stopped providing security patches for these OS's
NOTE: MOTOTRBO Premium Software Feature EID’s purchased after December 23rd 2013 require CPS version 10.0 to Register and Activate.
Also see – Resolved issues in product release section.

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Application Developer Documentation
MOTOTRBO XCMP / XNL Development Specification: Version 02.16
MOTOTRBO XCMP/XNL Development Guide: Versio 01.17 MOTOTRBO Data Sevice Overview: 01.15
MOTOTRBO Location Request and Response Protocol Specification: 01.04
MOTOTRBO Device Discover and Mobility Service-to-Watcher Interface Guide Specification v01.01
MOTOTRBO Telemetry ADK Guide: v01.06
MOTOTRBO ARS Protocol Specification: v01.08
MOTOTRBO Link Establishment Protocol Specification v01.01
MOTOTRBO Repeater Call Monitoring Protocol Specification v01.01 MOTOTRBO Network Interface Service Development Guide v01.01
Product Versions
Listed below are all MOTOTRBO Product types with a reference to the released version of software
MOTOTRBO Product
Version Supported in Release
Subscriber – MOTOTRBO 2.0 (including SL Series)
Subscriber – MOTOTRBO
Subscriber – MOTOTRBO Light
R02.30.01
R01.12.02
R01.00.00
3600 Trunking Subscriber
R01.10.22
XPR 8300, XPR8400, XPR8380, MTR3000 Repeaters
R02.30.02
CPS
R10.0*
Air Tracer
R7.5
Tuner
R10.5
RDAC
R5.0
Presence Notifier / Device Discovery Mobility Service (DDMS)
R03.11.5000
MOTOTRBO Network Interface Service (MNIS)
R02.30.5000
Multi Channel Device Driver (MCDD)
R2.1.3
*Required to Register and Activate all MOTOTRBO Premium Software Feature EID’s purchased after December 23rd 2013.
• Combo Installer version( MNIS and DDMS) :
mnis_setup_rls_ext_2.22.5001
• Combo Installer version (MNIS and DDMS) :
mnis_setup_rls_ext_np_2.22.5001

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Known issues in product release
Overview
This section details the known MOTOTRBO product issues, which remain outstanding at the time of this release of software to the field.
Known product issues are divided into two categories:
• Known issues contained within the current release
• Resolved Issues that have now been fixed within the current release
Definitions
A known issue is a problem that is currently unresolved (open).
A closed or resolved issue is one that has been repaired and no longer should occur in the product after upgrading to the new product version.
The risk and workaround aspects are included in the release note description (Known Issues) for overall assessment of the problem.
Issue Number
CMPD01838363
Product / Version
MOTOTRBO2.0 Mobile models
User Impact Description
When issue occurs in high CSBK Data and Voice loading, radio will be unable to unmute to intended voice call. Transmission attempt on PTT and GPS update will not be successful.
Frequency of Occurrence
Average occurrence, approximately 1 out of 20 radios in 15 hours testing
Trigger
CSBK Data in Enhanced GPS system
Voice call loading random from 4 radios
Special Configurations
1) IPSC/ Single Side with single repeater 2 slots configured for Voice and Enhanced GPS channel each (Linked Capacity Plus and Capacity Plus will NOT happen)
2) CSBK Data Loading (45/ 75%)
3) High Voice Loading (26s call duration with 34s interval x 4 radios)
Recovery Method
Either:
1) Repeater goes in to sleep (LED off)
2) User does a channel change
Recovery Time
N/A
Workarounds
1) Use dedicated Revert Repeater for EGPS Revert Channel
2) Lowering down the voice/GPS loading of the Repeater

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Issue Number
CCMPD01732180
Product / Version
MOTOTRBO XPR2500 and CM300d Mobiles
User Impact Description
Radio will not display incoming priority Caller ID when scan is on. The caller id will appear in subsequent attempts.
Frequency of Occurrence
Often
Trigger
Radio landed on higher priority scan member while also landing on lower priority channel.
Special Configurations
Priority Scan.
Recovery Method
The transmit radio keys up for a second time during scan hang time after receive radio lands on the higher priority channel..
Recovery Time
N/A
Workarounds
N/A
Issue Number
CCMPD01756758
Product / Version
MOTOTRBO XPR2500 Mobiles
User Impact Description
After the radio user PTT’s, the busy tone takes up to 3 seconds to be heard even though the LED indicator lights up immediately. As a result, the radio user experiences slow conversations without knowing the system is busy and the radio user does not have access to the system.
Frequency of Occurrence
Reproducible.
Trigger
PTT when system is busy.
Special Configurations
Capacity Plus and Linked Capacity Plus, Voice calls.
Recovery Method
N/A
Recovery Time
N/A
Workarounds
N/A

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Resolved issues in product release
Resolved issues are the known product problems that were reported in products releases, but have now been fixed or closed.
Issue Number
Impact Description
CCMPD01822208
3600 Trunking - CEC XPR6580 Rebooting with R01.10.20 Firmware
CCMPD01829944
3600 Trunking - Error message 01/82 displayed after upgrade to R01.10.20
CCMPD01828388
3600 Trunking and Connect Plus - XPR6550 Radios turn off when zone is being switched
CCMPD01827455
XPR5550 Mobile - Reboot Continuously
CCMPD01816668
MOTOTRBO - in scan mode, radio initially on repeater channel, starts to transmit in Talkaround mode after scan is suspended.
CCMPD01808764
XPR5000’s - Capacity Plus Emergency Power Up Feature malfunction
CCMPD01803325
MOTOTRBO 2.0 - radio firmware does not report NAVBRDCST to Option Board for some scenarios
CCMPD01793368
MOTOTRBO 2.0 - Call control broadcast with invalid Radio ID when voice call is interrupted
CCMPD01793367
MOTOTRBO - Call control broadcast with invalid Radio ID when voice call is interrupted
CCMPD01791995
XPR7000’s - Only 1 low Battery alert tone sounds on an Impres battery
CCMPD01791448
MOTOTRBO - Disabling Call Ended alert Tone fails
CCMPD01786678
XPR7000’s Reading the reference oscillator softpot value sometimes returns the wrong value
CCMPD01779592
MOTOTRBO DISPTEXT broadcasts no Longer report when text is removed from a display line
CCMPD01778917
MOTOTRBO 2.0 - Disabling Call Ended Alert Tone fails
CCMPD01777083
MOTOTRBO 2.0 - Display Text Broadcast doesn't follow the Request format
CCMPD01776677
MOTOTRBO 2.0 - DISPTEXT XCMP broadcast message reports cursor position incorrectly
CCMPD01775992
MOTOTRBO 2.0 - XCMP inline icon IDs for display Text Message inexplicably changed
CCMPD01754723
Scan indicator broadcast sequence are different on MOTOTRBO vs MOTOTRBO 2.0 radios
CCMPD01763919
XPR8400 - Audio cutout/disruption when using external PTT input and keyed in excess of 90 seconds
CCMPD01767846
MOTOTRBO XPR Repeaters - Will not reboot after channel is changed via RDAC at low temp 30F
CCMPD01767850
MOTOTRBO XPR Repeaters - Will not reboot after codeplug is changed via remote IP Repeater Programming at low temp 30F
CCMPD01805161
XPR/MTR Repeaters - Linked Capacity Plus system does not work after upgrade to firmware R02.20.12
CCMPD01624249
XPR/MTR Repeaters - invalid information in Call Transmission status message
CCMPD01755598
MTR3000 VHF Channel Lock - up after DTMF commands are sent from Console