An outline of our group, and the delivery capability and service offering

1. Supplier Presentation Tom Wood Rob Shaw

2. We are niche recruiters We operate through 4 brands We have delivered over 1000 successful hires

3. Established in 2005 and with a track record going back to the 70’s we have developed a multi-sector recruitment model that is delivering niche talent solutions across the world

4. We offer Tailored recruitment solutions Permanent, interim and contract Retained and contingency In the UK and worldwide

5. Over a number of years we have become specialists in four key areas Our Brands

6. Skill-sets All-IP LTE IMS Wi-Max Wi-FI SIP VoIP IP-TV Multi Play 3GPP Dedicated purely to Next Generation Network (NGN) talent sourcing in EMEA Access to 70-75% of NGN talent pool in Europe of circa 25-35,000 Monthly interactive newsletter to >6000 NGN specialists Working with mobile & fixed carriers, systems integrators, OEMs, software vendors and service providers Telecoms and ICT About..

7. Skill-sets Project & Programme Management Procurement Finance Change Management ICT HR & Leadership Marketing & Communication Estates & Facilities Providing specialist talent to help improve our public services Working across health, academia, central and local government, social housing and the emergency services Supporting transformation and efficiency programmes Delivering people who understand the intricacies of public sector service provision Accredited Supplier on the Buying Solutions Framework Transforming Public Services About..

8. Skill-sets Health & Safety Management CDM Environmental QA/QC Fire Safety Business Continuity Construction site safety Management systems Training Occupational Health & Wellbeing 30 years experience in Health Safety Environment and Quality (HSEQ) The only specialist recruitment company in the HSEQ sector run by a Chartered Safety Practitioner In contact with the majority of the HSEQ talent and recognised as the foremost HSEQ talent source Working across energy, construction, retail, engineering, utilities, transport & logistics, telecoms, manufacturing, consulting and the public sector Health Safety Environment Quality About..

9. Philosophy behind this presentation: ‘Quality’ Account Management Questions >>> Answers

10. How can we guarantee the highest quality of service Being experts in our business - ERP Reporting Measuring improving ‘Quality’ Account Management Putting the right support structure in place Ensuring we understand you - fully

11. Skill-sets SAP Oracle Technical Consultants Project Managers Programme Managers Functional Consultants Solutions Architects HR, Logistics & Finance Language Specific Skills Specialists in global ERP staffing solutions, supplying both contract and permanent resource 20 years combined SAP/Oracle experience with dedicated recruiters and account managers Utilising the latest business and social networking sourcing techniques In-depth assessment processes identifying values, behaviours and intellect Valued added services for effective on-boarding and business integration Being experts in our business

13. Skill-sets SAP Oracle Technical Consultants Project Managers Programme Managers Functional Consultants Solutions Architects HR, Logistics & Finance Language Specific Skills Time Process Experience counts Asking the Right Questions Never Assuming Willingness to say “No” Desire to learn Detail Bigger Picture Ensuring we deliver outstanding results

14. Skill-sets Continuity Commitment Innovation Synergy Understanding Gearing Doing Communicating Account Manager – Tom Wood – 10 years experience Account Team – Danielle Hunt, Claire Dennis, Helen Gibbs Issue Management – Escalation process Jason Bandy, Rob Shaw Staff Training – Academy Training programme Scaling up – Phil Muston, Kiera Donnelly, Jonathan Manning, Sam Noonan Skills planning – ERP project anticipation and preparation Completer finisher - on-boarding and business integration program Customer experience – Understanding, Process, Communicating Cost of hire – To you, to us, return on investment Q&A – We will need to ask you questions Putting the support structure in place “Quality” Account Management is what YOU say it is...

15. Skill-sets SAP Oracle Technical Consultants Project Managers Programme Managers Functional Consultants Solutions Architects HR, Logistics & Finance Language Specific Skills Recognising Key Performance Indicators Open & Regular Review Structured Documentation Formal and Informal approach SMART Realism Action Reporting, measuring, improving

16. Some Facts and Figures Our staff 38 Our current clients 75 Our ERP database 8000 Our Telecoms database 10000 Countries we can service Europe, Middle East and Africa, North America and Asia Pacific

17. Our Clients are our greatest ambassadors Preferred Suppliers to: SAP BAT Wipro Telcordia Tesco Barclays Capital Convergys IBM Tivoli NHS Buying Solutions Severn Trent Capita Facebook Arris

18. Head office Elsinore House 43 Buckingham Street Aylesbury Buckinghamshire HP20 2NQ 0845 056 0816 info@identifygroup.com