The Question Bank of Management Information System subject of TEIT (University of Pune) Subject Teacher: Tushar B Kute http://www.tusharkute.com

1. Sandip Foundation’s
Sandip Institute of Technology & Research Centre, Nashik
Department of Information Technology
Class: T.E.I.T. Academic Year: 2010-2011
Subject: Management Information System
Assignment
Chapter 03 E-Commerce
1. What is electronic commerce? Explain various models used in e-commerce. Also explain
various resources required for setting e-commerce firm. 10
2. What is customer relationship management? Explain various phases involved in CRM. 8
3. Write challenges and trends in customer relationship management. 10
4. Write short notes on- 8
a. Electronic Payment System.
b. M-Commerce
5. Explain challenges faced by integrated e-commerce business in Indian environment. 8
6. Discuss the role of supply-chain management in any domain of your choice. 9
7. What is electronic commerce? “Most business should engage in electronic commerce on
the internet”. Do you agree or disagree with this statement? Explain your opinion. 8
8. List components of supply chain management and explain them briefly. 6
9. A business transaction is complete when the buyer makes payment against a purchase.
Explain important payment collections processes in e-commerce. 8
10. Explain functions and outcomes of integrated e-commerce business. 8
11. Explain B2B e-commerce along with its architecture. 6
12. What is e-governance? What are the requirements of e-governance? How it can be
implemented in India? 8
Mr. Tushar B. Kute
(Subject Teacher)