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Topics ď‚— Definition of conflict ď‚— Principles â—¦ Styles ď‚— Conflict management stages ď‚— Conflict management strategies
Strategies ď‚— Consider â—¦ Goals â—¦ Emotions â—¦ Thoughts â—¦ Personality â—¦ Family history
Strategies Less Effective • Win-Lose • Avoidance • Force • Face-attacking • Aggressiveness More Effective • Win-Win • Active Fighting • Talk • Face-enhancing • Argumentativeness
Strategies Less Effective • Win-Lose More Effective • Win-Win
Strategies Less Effective • Avoidance • Withdrawing • Nonnegotiation • Silencers More Effective • Active Fighting
Strategies Less Effective • Force • Physical • Emotional More Effective • Talk
Strategies Less Effective • Face-attacking (Face- detracting) • Beltlining • Blame More Effective • Face- enhancing • Respectful
Strategies Less Effective • Aggressiveness More Effective • Argumentativeness
Strategies Less Effective • Win-Lose • Avoidance • Force • Face-attacking • Aggressiveness More Effective • Win-Win • Active Fighting • Talk • Face-enhancing • Argumentativeness

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