My presentation at the Mentori live streamed event on how to build a successful Managed Service Provider (MSP) and move from Value Added Reseller (VAR) to Managed Services

1. HOW TO BUILD A
SUCCESSFUL MSP
andmovefromVARtoManagedServices

2. 1. Provides24x7x365MonitoringandMaintenanceusinganRMMtool.
2. Providesflat-fee,all-you-can-eattechnicalsupport.
3. Managesallclient'svendors.
MY DEFINITION OF A MANAGED
SERVICE PROVIDER (MSP)

6. LOWER SUPPORT COSTS
INCREASE PROFITS

7. @TUBBLOG

8. GeekAlert!

9. 2001
Backgroundin
CorporateIT

10. 2005

11. “Youaretheaverageofthefive
peopleyouspendthemost
timewith.” JIM ROHN

12. @tnvora

14. 2011
2005

16. MISTAKE!
>Notdocumentingyourbusiness

17. >NotusingaPSAtool
(ProfessionalServicesAutomation)
MISTAKE!

18. >Tryingtobeall
thingstoallclients
MISTAKE!

19. >Notchargingenough
MISTAKE!

20. >Notaskingforhelp
MISTAKE!

21. TAKE ACTION!
1. Documentyourbusiness.BuildIP.
2. UseaPSAtool.Measureandmanageprofitability.
3. Focusoncorecompetencies.Collaboratetoofferotherservices.
4. Chargewhatyouareworth.
5. Askforhelp.PeerGroups.Coaches.Mentors.

22. YOUR QUESTIONS...
1. WhattypeofpackagesshouldIcreate?
2. HowcanIusesecurityasasalesenabler?
3. Upsellingandcross-selling
4. Howtocreatestickinesswithclients

23. Anti-Virus
Anti-Spam
E-mail Hosting
E-mail Backup/Continuity
E-Mail Archiving
Content Filtering (OpenDNS)
Network (Router/Firewall) Management
Wi-Fi Management
Critical Workstation Backup
Server Backup
Off-Site Backup
Disaster Recovery/Business Continuity
Broadband
Bonded Broadband
Broadband Backup (3G)
Satellite Broadband
Wi-Fi Broadband (Wi-Max)
Hardware Warranties
Server Hosting
VoIP Telephones
PoTS Telephones
Telephone Revenue Share
Cloud Storage / Collaboration
(Dropbox/GDrive)
SharePoint Development / Collaboration
EXAMPLE MSP SERVICES

24. WWW.TUBBLOG.CO.UK