5G is expected to replace 4G as the standard mobile network technology within the next 5 years, with 5G expected to be broadly available by 2020....

1. CONFIDENTIAL AND PROPRIETARY
This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other intended recipients. This presentation may contain
information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.
© 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
//
Results Summary
5G Adoption Plans
Data collected April 2017
Study objectives: Understand how demand for 5G is growing and adoption plans/strategies for this
technology
Participant summary: 205 IT & business leaders from Research Circle and external panel
[see Respondent Profile for detail]

2. 1 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Thank you for your participation in our recent Gartner Research Circle survey on 5G adoption. The input provided by you and
your peers in Gartner Research Circle is valued highly. We will use the results from this survey for our research in 2017, as well
as in presentations for Gartner events attended by CIOs, IT leaders and IT professionals throughout the globe.
The survey was designed to learn the most common use cases for 5G as well as attitudes towards and expectations for 5G. The
survey shows that the most common expected uses for 5G include IoT communications, video, and fixed wireless access. But,
members are unsure of the availability and cost of 5G, and are split on the ability of 5G to mitigate new security threats.
We hope that these findings help you anticipate and prepare for what’s next for mobile communications standards.
Thank you again for your contributions to our research.
Thank you!
Sincerely,
Sylvain Fabre
Sylvain.Fabre@gartner.com
Research Director
CSP Technology
Gartner

3. 2 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Methodology
 This research was conducted via an online survey from April 3rd to April 24th, 2017 among Gartner
Research Circle Members – a Gartner-managed panel comprised of IT and business leaders, and
supplemented by an external panel
 In total, 205 members completed the survey (96 Research Circle Members; 109 External Panel)
 Gartner Research Circle IT and IT/Business Members were invited to participate
 The survey was developed collaboratively by a team of Gartner analysts, and was reviewed, tested
and administered by Gartner’s Primary Research team
For additional queries on the data or survey instrument please contact melissa.rossiwood@gartner.com
NOTE: The results of this study are representative of the respondent base and not necessarily the market as a whole

4. 3 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Key takeaways
 5G is expected to replace 4G as the standard mobile network technology within the next 5
years, with 5G expected to be broadly available by 2020
– 5G is generally viewed as the next evolution of infrastructure, one that will further enable digital business, with speed,
reliability, and energy efficiency capabilities its central benefits
 Organizations will likely utilize 5G to help drive IoT communications, as well as for its video
and fixed wireless access capabilities
– While 5G is likely to be central to IoT initiatives in the future, opinion is split as to whether 5G will help to mitigate new
security risks associated with IOT in the future
 Availability and affordability will be key to driving adoption of 5G amongst organizations
– While most companies (74%) could be willing to pay more for 5G, 1 in 4 do not believe their organization to be willing to
pay more for 5G than they currently pay for 4G

5. CONFIDENTIAL AND PROPRIETARY
This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other intended recipients. This presentation may contain
information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.
© 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
//
Detailed Results

6. 5 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
For this study, we asked IT professionals to tell us about their thoughts and projections with
regards to 5G
“Most experts say 5G will feature
network speeds that are as fast as 20
G/bps or higher and have a latency that
is mere milliseconds. But, how will
these features be employed in practical
uses - or is it just a lot of hype? What
time frame do you expect 5G to be
available?”

7. 6 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Those surveyed represent decision makers and influencers of their organization’s technical
strategy
Base: n=205 Gartner Research Circle Members / External Sample
S01. To what extent are you involved in decisions pertaining to your organization’s technical strategy, including purchase and investments?
To what extent are you involved in decisions pertaining to your organization’s technical strategy, including purchase
and investments?
24% are solely
responsible for decisions
on technical strategy
20% are the leader of
a group responsible for
decisions
30% are members of a
group responsible for
decisions
25% provide
advice or
recommendations to
the decision makers

8. 7 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
80%
63%
27%
17%
7% 5% 4% 4% 4% 3% 3% 2%
51%
63%
12%
16% 14%
9% 7%
68%
4% 4% 5%
20%
4G Wi-Fi 3G LTE-M Wireless Smart
Utility Network
NarrowBand
IoT
Low-Power
Wide-Area
Network
5G –
Standardized
equipment
Long Range
Radio
Random phase
multiple access
KNX 5G – Pre-
standard
implementation
Now In 5 Years
Though 4G would still be used by a majority of organizations 5 years from now, 5G is expected
to replace 4G as the standard mobile network technology
Base: n=200 Gartner Research Circle Members / External Sample / Excludes ‘Not sure’
QA09. Which mobile communications standard(s) is your organization using now? QA10. And, what mobile communications standard(s) do you expect your organization will use within the next 5 years?
Which mobile communications standards are organization using now, and what will they be using in 5 years?

9. 8 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
5G-capable networks are broadly expected to be widely available by 2020 at the latest, with just
over a majority of IT professionals (55%) expecting the technology to be available in 2 years
Base: n=185 Gartner Research Circle Members / External Sample / Excludes ‘Don’t knows’
QA01. When do you expect 5G-capable networks to become widely available (not necessarily national coverage, but sufficient coverage and reliability for your business needs in your areas of operation)?
When do you expect 5G-capable networks to become widely available?
NOW
20222017 202120202018 2019 2023 2024+
FUTURE
5% 5% 5% 1% 4%
84% expect 5G to
be widely available
by 2020
27% 23% 29%

10. 9 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
59%
37%
17% 16%
13%
8% 8%
An evolution of the
existing infrastructure
An enabler for Digital
Business
A completely new
network
A new business model
enabler
Better total cost of
ownership (TCO) for your
Enterprise business
(robots, drones,
connected
objects/vehicles)
A cost savings
production platform
An incremental revenue
enabler
5G is generally viewed as the next evolution of infrastructure, with about a third of IT
professionals describing the technology as an enabler for digital business
Base: n=205 Gartner Research Circle Members / External Sample
QA02. In your opinion, which of these best describes 5G? Please select up to 2 responses.
Which of these best describes 5G?

11. 10 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
While many aspects of 5G are perceived as useful to businesses, speed, reliability and energy
efficiency are viewed as the most valuable capabilities offered by 5G
Base: n=varies Gartner Research Circle Members / External Sample / excludes ‘Don’t knows’
QA04. How useful are the following 5G capabilities to your organization’s business operations? By useful we mean your organization can utilize these capacities for practical purposes or in several ways.
How useful are the following 5G capabilities to your organization’s business operations? (means shown)
Of no use - 1 5 - Valuable
Of no use - 1 5 - Valuable
Of no use - 1 5 - Valuable
Of no use - 1 5 - Valuable
Of no use - 1 5 - Valuable
Of no use - 1 5 - Valuable
Of no use - 1 5 - Valuable
Of no use - 1 5 - Valuable
Of no use - 1 5 - Valuable
3
Speeds over 10 Gbps
Speeds from 1-10 Gbps
Five nines availability (up 99.999% of the time)
Energy efficiency
Six nines availability (up 99.9999% of the time)
Lower latency (10 to more than 1 millisecond)
Ultra low latency (1millisecond or less)
Low latency (100 to more than 10 milliseconds)
Licensed and unlicensed cooperation
4.08
4.00
4.00
3.99
3.84
3.72
3.72
3.62
3.37
(203)
(203)
(195)
(196)
(196)
(197)
(192)
(195)
(180)

12. 11 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Organizations will likely commonly utilize 5G to help drive IoT communications, as well as for its
video and fixed wireless access capabilities
Base: n=203 Gartner Research Circle Members / External Sample / Excludes ‘Don’t knows’
QA06 In your opinion, how will organizations like yours potentially use 5G-capable networks?
How will organizations like yours potentially use 5G-capable networks?
13%
15%
17%
19%
20%
22%
22%
28%
33%
35%
36%
49%
50%
57%
Blockchain
Autonomous vehicles
Non-critical sensors (e.g. utility metering)
Real-time rendering (e.g., for gaming or other applications)
Public Safety/emergency radio
Augmented reality, virtual reality, immersive video or holograms
Smart city
Image recognition
Controls/automation
Location tracking
High Performance Edge Analytics
Fixed Wireless Access
Video (e.g., 4K/8K video streams or video conferencing)
IoT communications

13. 12 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
While 5G is likely to be central to IoT initiatives in the future, opinion is split as to whether 5G
will help to alleviate new security risks associated with IOT
Base: n=varies Gartner Research Circle Members / External Sample / Excludes ‘Don’t knows’
QA03. To what extent do you agree with each of the following statements?
Agree = Top 2 Box (Agree / Strongly Agree); Disagree = Bottom 2 Box (Disagree / Strongly Disagree)
To what extent do you agree with each of the following statements?
17% 22% 26%
21%
17%
31%
62% 61%
44%
IoT applications aggravate privacy
issues and increase security threats
IoT applications introduce complexity
into everyday interactions
5G will be able to mitigate potential new
security risks
Agree
Neither agree nor disagree
Disagree
(203) (203) (199)

14. 13 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
56%
49%
21%
16%
12%
8% 7%
Not widely available Too expensive Too slow to roll out Insecure Use cases are not
compelling
Too many
alternatives
No barriers
Availability and cost stand as the 2 most common potential barriers to organizations adopting 5G
Base: n=200 Gartner Research Circle Members / External Sample / Excludes ‘Not sure’
QA07. What do you think will be barriers to your organization’s adoption of 5G? Please select up to 2 responses.
What do you think will be barriers to your organization’s adoption of 5G?

15. 14 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
While most companies (74%) could be willing to pay more for 5G, 1 in 4 do not believe their
organization to be willing to pay more for 5G than they currently pay for 4G
Base: n=192 Gartner Research Circle Members / External Sample / Excludes ‘Not sure’
QA08. What price do you expect your organization will be willing to pay for 5G capabilities initially? (E.g. think in terms of your own context: chips, services, modules, or devices)
What price do you expect your organization will be willing to pay for 5G capabilities initially?
The same cost as
4G
Up to 10% higher
than 4G
10% to up to 20%
higher than 4G
20% to up to 30%
higher than 4G
30% or higher
than 4G
14%
22%
31%
26%
8%
For 5G,
organizations will be
willing to pay…
74% expect their organizations
would be willing to pay more for 5G

16. 15 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Survey participants are predominantly based in NA / EMEA
Base: n=204 Gartner Research Circle Members / External Sample
RegQ14: In what country are you located?
55% North America
3% Latin America
32% EMEA
10% APAC
Respondent Profile – Region
n = 204
Note: full profile questions not available for 1 Research Circle respondent

17. 16 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
Non-profit /
Government /
Public Sector
15%
Less than
$100 million
31%
$100 million to
$250 million
6%
Survey participants industries and organization size varies
16%
15%
12%
8%
6%
6%
6%
5%
5%
3%
3%
2%
1%
10%
Manufacturing & Natural Resources
Communications
Services
Government
Education
Insurance
Banking
Retail
Healthcare Providers
Transportation
Utilities
Wholesale Trade
Media
Other
Respondent Profile: Primary Industry
Respondent Profile: Annual Revenue
Base: n=204 Gartner Research Circle Members / External Sample
RegQ12: Your organization’s primary industry classification? RegQ7: Your organization's enterprise-wide annual revenue in USD?
RegQ06World: Number of full-time equivalent (FTE) employees who work in your organization within your worldwide?
Respondent Profile: Employees (Worldwide)
19%
8% 7% 6%
12% 9% 6% 9%
20%
Less
than
100
100 to
249
250 to
499
500 to
999
1,000
to
2,499
2,500
to
4,999
5,000
to
9,999
10,000
to
19,999
20,000
or
more
$250 million to
$500 million
4%
$500 million to
$1 billion
11%
$1 billion to
$3 billion
9%
$3 billion to
$5 billion
2%
$5 billion to
$10 billion
3%
$10 billion
or more
11%
n = 204
Note: full profile questions not available for 1 Research Circle respondent

18. 17 © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.
37%
42%
21%
Respondent Profile: Role
IT-focused
Blend of IT and Business
Respondent Profile: IT Roles (Multiple responses allowed)
Respondent Profile: Business Roles (Multiple responses allowed)
Base varies: Gartner Research Circle Members / External Sample
RegQ01: Please tell us about your role in your organization. RegQ2. Select all IT role[s]/function[s] you have responsibility or operate within.
RegQ03. Select all business role[s]/function[s] you have direct responsibility or leadership responsibility for.
IT Infrastructure and
Operations Architecture
37% Cloud Architecture 31% Chief Technology Officer 26% Chief Information Officer 24%
Business Applications 33% Application Development 30% Security Architecture 26%
Customer Relationship
Management (CRM)
24%
IT Solution Architecture 32% Application Integration 29% Business Analytics 25%
Business Continuity
Management
24%
IT Service & Support
Management
32%
Identity and Access
Management
28%
Information Security
Management/Architecture
25% Audit, Compliance, Privacy 23%
Information Management 31%
Application Architecture
and Integration
26% IT Transformation 25% Application Quality 22%
Strategy and Planning 28% Business Intelligence 15% Managing Director 11% Market Intelligence 8%
Business Analyst 21% Product Management 14%
Chief Executive Officer
(CEO)
10% Marketing Communications 8%
Not involved in any
business role functions
21%
Product Portfolio
Management
12% Marketing Management 10%
Chief Operating Officer
(COO)
7%
Business Development 18% General Manager (GM) 12% Corporate Development 10% Competitive Intelligence 7%
Product Architecture 15% Product Marketing 12% Bid Management 9% Chief Digital Officer 6%
n = 204 n = 167
n = 177
Business-focused
Note: full profile questions not available for 2 Research Circle respondents; External Sample not asked IT Roles if selected ‘Business-focused’; not asked Business Roles if selected ‘IT-focused’
Survey participants operate across many IT / business roles