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Taking Charge (2nd ed.), Chapter 9.3

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Communicating Section 9.3: Interpersonal Communication on the Job Taking Charge: Chapter 9 © 2010 TSTC Publishing
The Workplace ,[object Object],[object Object],© 2010 TSTC Publishing
Getting Along at Work ,[object Object],[object Object],[object Object],[object Object],© 2010 TSTC Publishing
Getting Along at Work (cont.) ,[object Object],[object Object],[object Object],© 2010 TSTC Publishing
Dealing with Difficult Coworkers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2010 TSTC Publishing
Customer Service Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],© 2010 TSTC Publishing
Use Dynamic Presentation Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2010 TSTC Publishing
Final Thoughts ,[object Object],[object Object],[object Object],[object Object],[object Object],© 2010 TSTC Publishing
Further Reflection ,[object Object],[object Object],© 2010 TSTC Publishing
Additional Resources ,[object Object],[object Object],[object Object],© 2010 TSTC Publishing

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  • 1. Communicating Section 9.3: Interpersonal Communication on the Job Taking Charge: Chapter 9 © 2010 TSTC Publishing
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