TRPC Senior Research Analyst Jonathan Gonzalez's presentation at the Global Digital Development Forum 2020 on strong regulatory foundations for effective crisis management

2. Global Digital Development Forum
Singapore: Strong regulatory
foundations for effective crisis
management
Jonathan Gonzalez
Senior Research Analyst, TRPC Pte Ltd (Singapore)

3. Introduction
The pandemic in Singapore

6. How has
Singapore kept
things
manageable
for so long?

7. 1
Singapore’s technology-
driven response

8. Several factors:
● Experience of SARS in 2003
● Strong healthcare infrastructure
● Early isolation and quarantine
● Effective communication
● Rapid decision-making
● Heavy consequences for rule-
breakers

9. Thermal imaging scanners
Contact tracing applications
Quarantine verification system
Healthcare data-sharing protocols

10. Video conferencing platforms
Online retail and payment services
Crowdsourced community services
Real-time dashboards from open APIs

11. What factors
are behind the
success of this
technology-
driven
response?

12. 2
Singapore’s strong
regulatory foundations

13. A conducive
environment:
● Data Protection
● Data Privacy
● Digital Finance
● Digital IDs
● Cybersecurity

14. Data Protection &
Privacy
Personal Data Protection Act (2012)
Governs the collection, use, and disclosure
of personal data in Singapore.

15. Digital Finance
Payment Services Act (2019)
Regulates the new activities and
developments in payment services
taking shape in Singapore.

16. Digital IDs
Electronic Transactions Act (1998/2010)
Governs nearly all digital services such
as e-commerce, electronic records,
electronic contracts, digital identities,
and e-signatures.

17. Cybersecurity
Cybersecurity Act (2018)
Establishes a legal framework for the
oversight and maintenance of national
cybersecurity in Singapore.

18. Can the
Singapore
experience be
exported
elsewhere?

19. Conclusion
Replicability of the
Singapore model

20. Replicating Singapore’s
technology-driven
response in a time of
life-or-death urgency
may not be achievable
for every country.

21. What is achievable is
building strong legal and
regulatory foundations
to allow technologies to
drive readiness and
response mechanisms.

22. Thank You
jonathan@trpc.biz

23. Annex
Additional details and
resources

24. Population: 5.7 million (2019)
Density: 7,866 people per Km2 (2019)
Population aged 65 and over: 58.1% (2019)
Old Age Support Ratio: 4.5 (2019)
Mobile Penetration rate: 154.1% (2019)
Internet Penetration rate: 87% (2018)
Knowledge-Intensive Occupations: 56.1% (2018)
Active Start-Ups: 3,136 (2019)

25. Hospital Beds: 11,321 (2019)
Hospital Beds per 1,000 population: 2.0 (2019)
Registered Doctors: 14,279 (2019)
Doctors per 1,000 population: 2.5 (2019)
Registered Nurses: 42,777 (2019)
Nurses per 1,000 population: 7.5 (2019)

26. Maskgowhere
www.maskgowhere.gov.sg
Information on availability of masks.

27. Safe Distance @ Parks
https://safedistparks.nparks.gov.sg
Information on crowds in parks.

28. Safe Entry
https://www.ndi-api.gov.sg/safeentry
Information on office-building visitors.

29. SPOT Robot
https://www.tech.gov.sg/media/media-
releases/spot-robot-trial-for-safe-distancing-
operations
Reminds people to keep a safe
distance.