First Light Property Management is the best Home Owner Association (HOA) management company in Los Angeles and Southern California! Our team of customer service oriented professionals offers some of the most technologically advanced management approaches in the nation! Contact us for more information - we are available 7 days a week!

1. The key to the success of your investment

2. Our Goal
First Light Property Management, Inc. is committed to working
with its Home Owners Associations to ensure the financial
well-being of the HOA, achieve the goals of the HOA, and to
make sure that the property is maintained according to the
wishes of the HOA. We will work with the Board and Owners
to understand the unique qualities of the property and provide
the required high level of customer service, creativity, and
communication.
Our immediate goal is to work hand-in-hand with the Board to
understand all current issues the Association is faced with
and help to provide effective resolutions to those items. We
will assist in creating a customized, flexible management and
accounting process that works within the requirements of the
HOA.
We want to be a partner on your HOA Board – not just another
vendor.

3. Why First Light?
Customized Property Management and HOA Solutions:
First Light Property Management, Inc. is a leading Los Angeles full service property and HOA
management company, providing professional, high-quality, affordable management services
for a wide variety of property types. Our services are customized for each property in order to
meet the needs of the client, to provide the best possible solutions to existing issues, and to
take all necessary actions to prevent and/or remedy future issues. Each of our clients has
different management needs and we pride ourselves in providing flexible
solutions to meet those needs.

4. Why First Light?
Online connectivity
First Light Property Management, Inc utilizes a sophisticated, user-friendly, online
property management system. Through the online interface, Management and Owners
are able to communicate and view documents and reports.
Utilizing our integrated website, Board Members and Homeowners have access to the
HOA’s information in real time 24/7, enabling them to make more informed decisions
and helping them reach their objectives.

5. Why First Light…
Online Maintenance Requests

6. Services
Qualified Management Professionals
• Over 30 years of experience
• A+ Rating from the Better Business Bureau
• Trained client representatives
• Project Management Professional (PMP) Credential
Comprehensive and Transparent Financial Services
• Work with HOA Board to increase cash flow and decrease costs
• Online HOA dues collection
• Annual insurance coordination
• Billing and collections
• Vendor payments
• Budget analysis
• Customizable, online financial reports available 24/7

7. Services (cont)
Operations and Maintenance
• 24-hour emergency repair hotline
• Vendor screening and negotiation of maintenance contracts
• Submission of maintenance requests through multiple channels (online, fax or mail)
• Proactive property inspections
• Ongoing maintenance coordination with Board via online Work Order System
• Qualified Project Management of Large Scale Renovations
Communications Platform
• Online discussion board available to all Owners
• Announcements, notices and bulletins are sent and tracked through online system
• Dynamic contact list of all Homeowners
• Digital archive of all pertinent HOA documentation

8. Process: Maintenance
Vendor Maintenance
Online Estimated
dispatched to executed by
Maintenance submitted for
provide approved
request approval
estimate vendor

9. Process: Emergency
Vendor
24 Hour
Emergency dispatched to
Emergency
staff assesses arrive within Board notified
Line
request 30 minutes of
Contacted
request

10. Fee Structure
Setup Fee: WAIVED
Monthly Fee: $20 per unit per
month
Special Assessments: 2% fee on imposed
assessments greater
than $50,000