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TravelCom 2010
Approaches to Mobile Marketing
Approaches to Mobile Marketing



         March 11, 2010
Audience Size: Mobile Growth Is Accelerating


          2.4 billion worldwide
          Compared to only 1.1 billion Internet users


          263 million U.S.
          4 out of every 5 people in U.S., by 2010.



          62 million mobile Internet users U.S.
          30% YOY growth.



More mobile phones on this planet than TV sets & PCs combined. 
Mobile is about consumers that are mobile




               Not just smartphones
Mobile’s role

                              Accumulated benefits +




   Personal Computer                Internet              Mobile


Organization of information    Flow of information       Location
                                                       Convenience
                                                        Presence
                                                          ese ce
Areas of Opportunity In Mobile Marketing 

The US market: Four types of interactions + voice

   Mobile Internet                        Text Messaging
                                                    g g    Downloadable
                           Video
                           Vid
    Advertising                             SMS / MMS       Applications
Mobile Touches Consumers at Unique Points


                              Gym



         Errands                                Store




  Socializing                                     Commute




                                    Business 
                   Vacation
                                     Travel
Strategic Roles for Mobile

                             Classification
  Marketing Funnel
                                of Tactics
       Awareness

Consideration & Preference
                             Marketing
                                     g
                             Environment
      Hand Raising

    Lead Classification

       Qualification

       Maturation

        Conversion           Guided Selling


         Loyalty
Mobile Meets A Variety Of Objectives

  Mobile addresses a wide range of business objectives



 Brand Awareness                       Trial / Sampling




                                  Name Capture, Sweepstakes
Customer Acquisition
                                          & Prizing




    Promotions                       Integrated Marketing




    Couponing                           Loyalty / CRM

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