1. PATRICK THOMAS MULLANEY
130 Prittstown Road, Mt. Pleasant, PA 15666
Cell 724.880.3271 | ptmullaney@gmail.com
INFORMATION TECHNOLOGY NETWORK SPECIALIST
Insightful, results driven IT Professional with leadership experience in many different areas of the
information technology field. Detailed in planning, implementation, and the overall life cycle of a
project. Hands-on technical experience with all types of hardware and software as well as a motivating
leader to get results.
AREAS OF EXPERTISE:
Network and Systems Security
Research and Development
Project Management
Business Analysis
Team and Project Leadership
Data Integrity / Disaster Recovery
TECHNICAL PROFICIENCIES
Platforms: Windows 2000/XP/Vista/7/8, Mac OS, Linux, Windows Server 2008/2012
Networking: TCP/IP, IPX/SPX, Ethernet, Novell, Token Ring, FDDI, VPN, SSH, WPA2, ISO/OSI
Languages: C, C++, HTML, Java, JavaScript, PHP, Visual Basic
Tools: Microsoft Office Suite, Lotus Notes, Novell Netware, Active Directory, Hyper-V,
HPC Server, Microsoft Exchange, Visual Studio, LAN Manager, Sonic Firewall,
Ghost, and McAfee/Norton Virus Protection Utilities
PROFESSIONAL EXPERIENCE
Connellsville Area Career & Technical Center, Connellsville, Pennsylvania
COMPUTER NETWORK INSTRUCTOR, 2009 – Present
Establish and develop a four year program and curriculum for high school students in the Information
Technology field. Managed and instructed class sizes of 5 to 15 students at a time. Setup and maintain
all hardware and software required for classroom labs. Conduct on-the-job training sessions to teach
and demonstrate principles, techniques, procedures, or methods of designated subjects. Instruct
students to diagnose, troubleshoot, and resolve hardware, software, or other network and system
problems, and replace defective components when necessary. Managed a free to public repair shop to
gain real world experience for the students.
Key Achievements
Lead 17 students to pass their TestOut Certification.
Designed the layout and installed Wireless Access Points in two of the District’s buildings.
Served on the committee to establish the Cyber Solutions Initiative at the Connellsville Area
School District.
2. PATRICK THOMAS MULLANEY
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King’s Super Tire, Mt. Pleasant, Pennsylvania
IT & NETWORK CONSULTANT, 2009 – Present
Installed and implemented a client/server Point of Sale System. Set up wireless access points throughout
the building to provide free Wi-Fi and secured wireless to connect to the server. Troubleshoot and take
ownership of day to day functions on the computers, printers, wireless access points, and server.
Key Achievements
Setup and maintain Client/Server POS system to replace pencil and paper system.
Ricoh Americas Corporation, Tucker, Georgia
HELP DESK ANALYST II, 2008 – 2009
Ensured a high level of customer satisfaction by advising end users on preventative maintenance
procedures. Maintained current technical knowledge, certifications, and expertise on all product
enhancements, technology changes, and new product introductions.
Key Achievements
Promoted from Help Desk Analyst I to Help Desk Analyst II within three months.
Served on the Remote Support and Training Committee to implement onsite training.
Clemson University Computer Network Services, Clemson, South Carolina
IT SUPPORT CONSULTANT, 2004 – 2008
Acted as a team lead to new employees on our applications and procedures. Gained the ability to solve
unfamiliar problems via communication with software vendors and professional web forums. Ensured
customer satisfaction and a high level of data integrity when working with University Professionals.
Provided desktop, laptop, and email support as well as system, security, and software upgrades.
Key Achievements
Setup and maintained a Remote Installation Server for all Lab images.
Helped update and maintain the Visual Basic ticketing system used to keep track of work
completed.
EDUCATION & CREDENTIALS
Masters of Science in Internet Information Systems
Robert Morris University, Pittsburgh, Pennsylvania
Bachelors of Science in Computer Information Systems
Clemson University, Clemson, South Carolina
3. PATRICK THOMAS MULLANEY
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Professional Certification
CompTIA A+
TestOut PC Pro
SAN Fundamentals
CompTIA Network +
TestOut Network Pro
NetApp Storage Fundamental
CLEARANCES
Pennsylvania State Police Request for Criminal Records (Act 34)
Child Abuse History Clearance (Act 151)
Federal Criminal History Record (Act 114)