SlideShare ist ein Scribd-Unternehmen logo
1 von 22
CEO OF YOUR PRODUCT?
YEAH? PROVE IT!


Elizabeth Caley
    @ECaley
TOP FIVE WAYS TO
LOSE CREDIBILITY
    AS YOUR
 PRODUCT’S CEO
5.
Stall on
making decisions
4.
Ask for
everything
and ask for
it now!
3.
Throw other
departments
under the
bus
2. Be oblivious to ROI
1.
Don’t have
the voice of
the customer
TOP FIVE WAYS TO LOSE
     CREDIBILITY
       AS YOUR
   PRODUCT’S CEO

       @ECaley
How to Act Like the CEO of
      Your Product
         April Dunford
        @aprildunford
      Rocketwatcher.com
What Does a CEO Worry
   About All Day?
Product
Product
Revenue
Sales:
Used to be in charge of this
Who Owns the Buying Process?
     The Good Ol’ Days

              Sales                          Nobody


 No                                           Rene
       Need       Eval   Buy       Enjoy
need                                           w



                               Cust. Serv.
The Customer Buying Process
       Has Changed

Prospects only talk to you when they are
              ready to buy
Who Owns the Buying Process?
          Today

   Marketing          Sales              Marketing


 No                                         Rene
       Need    Eval     Buy      Enjoy
need                                         w


                              Marketing
                              Cust. Serv.
Marketing has Changed
           Old                        New
Focus on Products         Focus on customer
                          problems
Selling                   Engagement and
                          Education
Outbound                  Inbound
Brochures, Data Sheets,   Articles, eBooks, Blog
Product Demos             Posts, Video
Promotion of the          Promoting a point of
Product/Company           view/thought leadership
Branding fluff            Market Understanding
The Big Opportunity For PM’s
• Marketing is becoming the revenue
  driving engine of the company
• Marketing is becoming more focused
  on useful content
• PM’s are in a unique position to make
  everything that marketing does better
10 Ways to Get Closer to
           Revenue
1 Educate Marketing on Segments
2 Help Marketing understand your
  Market Context
3 Be a data nutjob
4 Identify friction points and
  accelerators in the pipeline and work
  on those
5 Work with Marketing to make your
  product more “self-spreading”
10 Ways to Get Closer to
           Revenue
6 Create content like a maniac
7 Brand yourself: Be a known,
   respected expert in your customer
   community
8 Be a credible spokesperson for your
   company’s point of view on the
   market (then land speaking gigs)
9 Adopt a reporter
10 Have 10 referenceable customers
   that owe you one
Thanks!

   @aprildunford
RocketWatcher.com

Weitere ähnliche Inhalte

Mehr von Toronto Product Management Association

Mehr von Toronto Product Management Association (11)

2004 03 tpma - offshore outsourcing
2004 03 tpma - offshore outsourcing2004 03 tpma - offshore outsourcing
2004 03 tpma - offshore outsourcing
 
Rpm and funnel management tpma-2013-05
Rpm and funnel management tpma-2013-05Rpm and funnel management tpma-2013-05
Rpm and funnel management tpma-2013-05
 
Tpma focus issue 12 (2 q2013)
Tpma focus   issue 12 (2 q2013)Tpma focus   issue 12 (2 q2013)
Tpma focus issue 12 (2 q2013)
 
2013 04-30-tpma-product managementinstartups
2013 04-30-tpma-product managementinstartups2013 04-30-tpma-product managementinstartups
2013 04-30-tpma-product managementinstartups
 
Tpma m commerce - march 26 2013
Tpma m commerce - march 26 2013Tpma m commerce - march 26 2013
Tpma m commerce - march 26 2013
 
Omnichannel commerce
Omnichannel commerceOmnichannel commerce
Omnichannel commerce
 
Mobile Commerce for TPMA
Mobile Commerce for TPMAMobile Commerce for TPMA
Mobile Commerce for TPMA
 
Tpma focus issue 11 (1 q2013)
Tpma focus   issue 11 (1 q2013)Tpma focus   issue 11 (1 q2013)
Tpma focus issue 11 (1 q2013)
 
Mentor checklist
Mentor checklistMentor checklist
Mentor checklist
 
Mentoring goals (dec2012)
Mentoring goals (dec2012)Mentoring goals (dec2012)
Mentoring goals (dec2012)
 
TPMA Focus Newsletter - Issue 10 (3Q2012)
TPMA Focus Newsletter - Issue 10 (3Q2012)TPMA Focus Newsletter - Issue 10 (3Q2012)
TPMA Focus Newsletter - Issue 10 (3Q2012)
 

Kürzlich hochgeladen

Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
amitlee9823
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
lizamodels9
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Abortion pills in Kuwait Cytotec pills in Kuwait
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
Matteo Carbone
 

Kürzlich hochgeladen (20)

Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdf
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 

2012 11-27 TPMA - CEO of your Product - E Caley A Dunford

  • 1. CEO OF YOUR PRODUCT? YEAH? PROVE IT! Elizabeth Caley @ECaley
  • 2. TOP FIVE WAYS TO LOSE CREDIBILITY AS YOUR PRODUCT’S CEO
  • 7. 1. Don’t have the voice of the customer
  • 8. TOP FIVE WAYS TO LOSE CREDIBILITY AS YOUR PRODUCT’S CEO @ECaley
  • 9. How to Act Like the CEO of Your Product April Dunford @aprildunford Rocketwatcher.com
  • 10. What Does a CEO Worry About All Day?
  • 14. Sales: Used to be in charge of this
  • 15. Who Owns the Buying Process? The Good Ol’ Days Sales Nobody No Rene Need Eval Buy Enjoy need w Cust. Serv.
  • 16. The Customer Buying Process Has Changed Prospects only talk to you when they are ready to buy
  • 17. Who Owns the Buying Process? Today Marketing Sales Marketing No Rene Need Eval Buy Enjoy need w Marketing Cust. Serv.
  • 18. Marketing has Changed Old New Focus on Products Focus on customer problems Selling Engagement and Education Outbound Inbound Brochures, Data Sheets, Articles, eBooks, Blog Product Demos Posts, Video Promotion of the Promoting a point of Product/Company view/thought leadership Branding fluff Market Understanding
  • 19. The Big Opportunity For PM’s • Marketing is becoming the revenue driving engine of the company • Marketing is becoming more focused on useful content • PM’s are in a unique position to make everything that marketing does better
  • 20. 10 Ways to Get Closer to Revenue 1 Educate Marketing on Segments 2 Help Marketing understand your Market Context 3 Be a data nutjob 4 Identify friction points and accelerators in the pipeline and work on those 5 Work with Marketing to make your product more “self-spreading”
  • 21. 10 Ways to Get Closer to Revenue 6 Create content like a maniac 7 Brand yourself: Be a known, respected expert in your customer community 8 Be a credible spokesperson for your company’s point of view on the market (then land speaking gigs) 9 Adopt a reporter 10 Have 10 referenceable customers that owe you one
  • 22. Thanks! @aprildunford RocketWatcher.com