Customer Success Summit: The Pro-Customer Company

•

1 gefällt mir•3,362 views

Totango

Presented by Guy Nirpaz at Totango's Customer Success Summit. Watch his presentation here: https://vimeo.com/62296506

Business

Customer Success Summit: The Pro-Customer Company

Empfohlen

Totango 3 tips to grow retain customersTotango

Mastering the Business of Customer SuccessGuy Nirpaz

Justifying the Investment for Customer Success TechnologyTotango

Customer Success Cubed - The Simplest Guide you will ever FindTotango

SuccessBLOCs Webinar Adoption Totango

Escalation: Accelerate Customer Resolution Time and Increase Customer Satisfa...Totango

Totango Spark: The Future of Customer Success has ArrivedTotango

Onboarding: Optimize the New Customer Journey for Seamless Product Adoption Totango

Empfohlen

Totango 3 tips to grow retain customersTotango

Mastering the Business of Customer SuccessGuy Nirpaz

Justifying the Investment for Customer Success TechnologyTotango

Customer Success Cubed - The Simplest Guide you will ever FindTotango

SuccessBLOCs Webinar Adoption Totango

Escalation: Accelerate Customer Resolution Time and Increase Customer Satisfa...Totango

Totango Spark: The Future of Customer Success has ArrivedTotango

Onboarding: Optimize the New Customer Journey for Seamless Product Adoption Totango

Totango Case Study: Million Dollar Bet: Dimension Data is All-in for Customer...Totango

The State of the Customer Success Profession 2018 - Survey Results First LookTotango

Webinar - Accelerating the Impact of Customer Success in the EnterpriseTotango

Three Companies That Elevated Their VoC and Survey Programs - CSSummit18Totango

Goal-Oriented TechnologyTotango

Building Your Champion NetworkTotango

The Value of Customer DataTotango

Creating a CX-Focused CompanyTotango

Making an Impact on the Organization Through Thoughtful Goal SettingTotango

Million Dollar Bet - We're All-in In Customer SuccessTotango

How to Become a CCO - Talk the TalkTotango

Building the Customer Centricty Engine in IoT and XaaSTotango

The Fusion of CX and CSTotango

Architecting Effortless Customer ExperiencesTotango

Leveraging Machine Learning to Delight CustomersTotango

Accelerating The Customer Success ImpactTotango

Using Product Usage to Expand Nation Wide with T-MobileTotango

Our Year In Review: Scaling to New HeightsTotango

My Lessons of Implementing Customer Success in a Consumer World - CSSummit18Totango

The Volume Play - Leveraging Automation for High Velocity - CSSummit18Totango

HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins

Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen

Weitere ähnliche Inhalte

Mehr von Totango

Totango Case Study: Million Dollar Bet: Dimension Data is All-in for Customer...Totango

The State of the Customer Success Profession 2018 - Survey Results First LookTotango

Webinar - Accelerating the Impact of Customer Success in the EnterpriseTotango

Three Companies That Elevated Their VoC and Survey Programs - CSSummit18Totango

Goal-Oriented TechnologyTotango

Building Your Champion NetworkTotango

The Value of Customer DataTotango

Creating a CX-Focused CompanyTotango

Making an Impact on the Organization Through Thoughtful Goal SettingTotango

Million Dollar Bet - We're All-in In Customer SuccessTotango

How to Become a CCO - Talk the TalkTotango

Building the Customer Centricty Engine in IoT and XaaSTotango

The Fusion of CX and CSTotango

Architecting Effortless Customer ExperiencesTotango

Leveraging Machine Learning to Delight CustomersTotango

Accelerating The Customer Success ImpactTotango

Using Product Usage to Expand Nation Wide with T-MobileTotango

Our Year In Review: Scaling to New HeightsTotango

My Lessons of Implementing Customer Success in a Consumer World - CSSummit18Totango

The Volume Play - Leveraging Automation for High Velocity - CSSummit18Totango

Mehr von Totango (20)

Totango Case Study: Million Dollar Bet: Dimension Data is All-in for Customer...

The State of the Customer Success Profession 2018 - Survey Results First Look

Webinar - Accelerating the Impact of Customer Success in the Enterprise

Three Companies That Elevated Their VoC and Survey Programs - CSSummit18

Goal-Oriented Technology

Building Your Champion Network

The Value of Customer Data

Creating a CX-Focused Company

Making an Impact on the Organization Through Thoughtful Goal Setting

Million Dollar Bet - We're All-in In Customer Success

How to Become a CCO - Talk the Talk

Building the Customer Centricty Engine in IoT and XaaS

The Fusion of CX and CS

Architecting Effortless Customer Experiences

Leveraging Machine Learning to Delight Customers

Accelerating The Customer Success Impact

Using Product Usage to Expand Nation Wide with T-Mobile

Our Year In Review: Scaling to New Heights

My Lessons of Implementing Customer Success in a Consumer World - CSSummit18

The Volume Play - Leveraging Automation for High Velocity - CSSummit18

Kürzlich hochgeladen

HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins

Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen

Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club

Event mailer assignment progress report .pdftbatkhuu1

Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen

Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9

Best Basmati Rice Manufacturers in IndiaShree Krishna Exports

Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls

Forklift Operations: Safety through CartoonsForklift Trucks in Minnesota

Insurers' journeys to build a mastery in the IoT usageMatteo Carbone

KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account

The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyEthan lee

Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823

Progress Report - Oracle Database Analyst SummitHolger Mueller

0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16

The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage

unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE AbudhabiAbortion pills in Kuwait Cytotec pills in Kuwait

Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888

Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora

M.C Lodges -- Guest House in Jhang.Aaiza Hassan

Kürzlich hochgeladen (20)

HONOR Veterans Event Keynote by Michael Hawkins

Ensure the security of your HCL environment by applying the Zero Trust princi...

Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...

Event mailer assignment progress report .pdf

Boost the utilization of your HCL environment by reevaluating use cases and f...

Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...

Best Basmati Rice Manufacturers in India

Best VIP Call Girls Noida Sector 40 Call Me: 8448380779

Forklift Operations: Safety through Cartoons

Insurers' journeys to build a mastery in the IoT usage

KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...

The Coffee Bean & Tea Leaf(CBTL), Business strategy case study

Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...

Progress Report - Oracle Database Analyst Summit

0183760ssssssssssssssssssssssssssss00101011 (27).pdf

The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...

unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi

Call Girls In Panjim North Goa 9971646499 Genuine Service

Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services

M.C Lodges -- Guest House in Jhang.

Customer Success Summit: The Pro-Customer Company

1. Guy Nirpaz CEO

Hinweis der Redaktion

Motivation for the eventLet me tell you a story…
World of software is changing
we are not far from a world where you can expect, demand, from your suppliers that they always have your best interests in mind. Where you get value first, and pay later. Where there is no more shelfware of software that you don't use or don't need. Where the vendor will not rest until your problem is solved. If you buy a solution to solve a problem, you get ROI always.
slide 15 I wrote: we are not far from a world where the entire company is aligned around customer success; every person in the company knows at any given time what he or she can do to help a customer reach their business goal and is empowered to make it happen.