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Actual broadband QoS in Japan

            April 2013
         Toshiya Jitsuzumi
       Faculty of Economics
        Kyushu University
MEASUREMENT METHODOLOGY
Methodology
• Conducted web‐based questionnaire surveys 
  of registered monitors
• Focused on user groups who connected from 
  home via wireline broadband
• Respondents were asked to answer the type 
  of access line and its advertised speed.
• Also they were guided to visit a speed 
  measurement site, and then asked to report 
  the test results. 
MAJOR FINDINGS
Survey 2009                Survey 2011                  Survey 2012            Survey 2013
                        From Nov. 17, 2009,        From Jan. 24, 2011,         From Mar. 30, 2012,     From Mar. 14 , 2013, 
Period
                          till Nov. 26, 2009         till Jan. 27, 2011         till Apr. 25, 2012*      till Mar. 19, 2013.
                                                                            Kanto area, including 
Sample area                 All nation                  All nation           Tokyo metropolitan            All nation
                                                                                    area
                       NTTCom Online                                           NTTCom Online           NTTCom Online 
                                                  Rakuten Research, 
Research firm         Marketing Solutions                                   Marketing Solutions       Marketing Solutions 
                                                        Inc.
                         Corporation                                            Corporation              Corporation
Sample size                   1,117                        768                        1,024                    520
                     http://speedtest.goo.
Measurement site                                 http://speedtest.net        http://speedtest.net     http://speedtest.net
                             ne.jp/
Location of the
measurement site
                              Tokyo                 Nearest test site                Tokyo              Nearest test site

 Note *: Includes 3 week suspension due to the problems of the measurement site.


    Settings for four surveys
Actual Download Speed / Advertised Download Speed
                 0%       10%      20%       30%       40%      50%     60%

     ADSL 8M                                                  46.0%

    ADSL 10M                                                          52.5%

    ADSL 12M                                         34.6%

    ADSL 24M                         18.7%

    ADSL 40M                 11.2%

    ADSL 50M                   13.5%

     cable 30M                                        36.6%

   FTTH 100M                            22.9%

Sample Average                               25.6%


        Survey 2009
Actual Download Speed / Advertised Download Speed
                                 0%   10%   20%      30%     40%       50%      60%

          ADSL, below 20Mbps                                       41.9%

             ADSL, 20-35Mbps                        25.2%

          ADSL, above 35Mbps                 19.1%

           cable, below 20Mbps                                              51.0%

             cable, 20-35Mbps                                  40.0%

            cable, 35-100Mbps                                       44.0%

         cable, above 100Mbps                     22.8%

 FTTH(for Multi Dwelling Unit)                    22.7%

FTTH(for Single Dwelling Unit)                     25.1%

               Sample Average                        27.2%




  Survey 2011
Actual Download Speed / Advertised Download Speed
                                           0%      10%      20%       30%       40%     50%

                        ADSL, average                                 25.0%

                            ADSL, NTT                                23.8%

                      ADSL, Power Co.                        17.4%

                  ADSL, non-NTT telco                                 25.8%

                         cable, average                                          40.0%

 FTTH (for Multi Dwelling Unit), average                           22.5%

                  FTTH (for MDU), NTT                              21.8%

            FTTH (for MDU), Power Co.                      15.3%

        FTTH (for MDU), non-NTT telco                                  26.3%

FTTH (for Single Dwelling Unit), average                       20.0%

                  FTTH (for SDU), NTT                                24.4%

            FTTH (for SDU), Power Co.              7.0%

        FTTH (for SDU), non-NTT telco               8.0%

                       Sample Average                                24.0%



         Survey 2012
Actual Download Speed / Advertised Download Speed
                     0%            10%          20%              30%          40%

   NTT-group ISPs                                        24.4%


non-NTT telco ISPs                                                28.8%


      vender ISPs                                         25.3%


    Power Co ISPs                                          26.2%


        cable ISPs                                                        36.3%


 Independent ISPs                                           27.0%


            Other                                           26.5%




         Survey 2011, by ISP groupe
Actual Download Speed / Advertised Download Speed
                      0%     10%       20%        30%        40%      50%                 60%

ADSL, below 20Mbps                                                   41.4%
                                                                      43.0%

  ADSL, 20-35Mbps                                  25.8%
                                                23.1%

 ADSL, over 35Mbps                         19.1%
                                           19.1%

cable, below 20Mbps                                                               51.9%
                                                                               48.8%

   cable, 20-35Mbps                                                    43.2%
                                                             32.3%

  cable, 35-100Mbps                                                         48.1%
                                                             31.6%

cable, over 100Mbps                                  25.9%
                                   12.0%

    FTTH (for MDU)                              24.3%
                                           19.1%

    FTTH (for SDU)                                   26.9%
                                             20.5%                       E2E fixed line

    Sample Average                                    28.6%              Wi-Fi connection
                                                 23.9%
       Note: Samples for E2E fixed line are different from samples for Wi‐Fi connection.

                Survey 2011: Influence of Wi‐Fi
Actual Download Speed / Advertised Download Speed
                 0%         10%          20%           30%          40%                50%

                                                      24.3%
         ADSL
                                                               31.5%

                                                                           39.8%
         cable
                                                                             41.6%

                                                      24.6%
FTTH (for MDU)
                                     13.5%

                                                21.4%
FTTH (for SDU)
                                        15.8%

                                                      25.1%         E2E fixed line
Sample Average
                                              19.8%                 Wi-Fi connection


        Note: Samples for E2E fixed line are different from samples for Wi‐Fi connection.

        Survey 2012: Influence of Wi‐Fi
Actual /
      Advertised
40%
                 33.3%

30%
         26.1%               25.9%             25.6%           25.7%
                                     23.5%                             24.2%

20%
                                                       15.6%


10%


 0%
          0:00-8:00          8:00-16:00        16:00-24:00      Average
                         Weekdays      Weekends, Holidays



Survey 2009,  by time of the day
Actual /
      Advertised
40%
                    35.6%
                                 32.0%                      32.6%

30%
       27.1%                                  26.7%

                                                                          21.6%
20%




10%




0%
      0:00-4:00    4:00-8:00   8:00-12:00   12:00-16:00   16:00-20:00   20:00-24:00


           Survey 2011, by time of the day
Actual Download Speed / Advertised Download Speed

Sample Average (N=363)                            35.3%


     FTTH1Gbps(N=63)          7.8%


   FTTH200Mbps(N=34)                   20.9%


FTTH100Mbps(N=155)                                     40.8%


FTTH, average(N=252)                           29.9%


cable, average(N=42)                                            57.5%


 ADSL, average(N=69)                                    41.8%

                         0%          20%          40%           60%




                                           Survey 2013: tentative summary
0%         20%         40%          60%          80%

       Japan (Nov. 2009)                        25.6%

        Japan (Jan. 2011)                         27.2%

  Japan (Mar.-Apr. 2012)                       24.0%

        Japan (Mar. 2013)                              35.3%

     U.S. (2009, average)                                        51.3%

      U.S. (2009, median)                                   44.3%

         U.K. (May, 2010)                                     46.0%

       Australia (2008Q4)                                                 65.5%

             Ireland (2008)                                            60.2%



Source: Created on the basis of FCC (2010), Ofcom(2010), and Epitiro (2009a, 2009b), except Japan’s results.




          International Comparison of software‐based measurements

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Actual QoS in Japan

  • 1. Actual broadband QoS in Japan April 2013 Toshiya Jitsuzumi Faculty of Economics Kyushu University
  • 3. Methodology • Conducted web‐based questionnaire surveys  of registered monitors • Focused on user groups who connected from  home via wireline broadband • Respondents were asked to answer the type  of access line and its advertised speed. • Also they were guided to visit a speed  measurement site, and then asked to report  the test results. 
  • 5. Survey 2009 Survey 2011 Survey 2012 Survey 2013 From Nov. 17, 2009, From Jan. 24, 2011,  From Mar. 30, 2012,  From Mar. 14 , 2013,  Period till Nov. 26, 2009 till Jan. 27, 2011 till Apr. 25, 2012* till Mar. 19, 2013. Kanto area, including  Sample area All nation All nation Tokyo metropolitan  All nation area NTTCom Online  NTTCom Online  NTTCom Online  Rakuten Research,  Research firm Marketing Solutions  Marketing Solutions  Marketing Solutions  Inc. Corporation Corporation Corporation Sample size 1,117 768 1,024 520 http://speedtest.goo. Measurement site http://speedtest.net http://speedtest.net http://speedtest.net ne.jp/ Location of the measurement site Tokyo Nearest test site Tokyo Nearest test site Note *: Includes 3 week suspension due to the problems of the measurement site. Settings for four surveys
  • 6. Actual Download Speed / Advertised Download Speed 0% 10% 20% 30% 40% 50% 60% ADSL 8M 46.0% ADSL 10M 52.5% ADSL 12M 34.6% ADSL 24M 18.7% ADSL 40M 11.2% ADSL 50M 13.5% cable 30M 36.6% FTTH 100M 22.9% Sample Average 25.6% Survey 2009
  • 7. Actual Download Speed / Advertised Download Speed 0% 10% 20% 30% 40% 50% 60% ADSL, below 20Mbps 41.9% ADSL, 20-35Mbps 25.2% ADSL, above 35Mbps 19.1% cable, below 20Mbps 51.0% cable, 20-35Mbps 40.0% cable, 35-100Mbps 44.0% cable, above 100Mbps 22.8% FTTH(for Multi Dwelling Unit) 22.7% FTTH(for Single Dwelling Unit) 25.1% Sample Average 27.2% Survey 2011
  • 8. Actual Download Speed / Advertised Download Speed 0% 10% 20% 30% 40% 50% ADSL, average 25.0% ADSL, NTT 23.8% ADSL, Power Co. 17.4% ADSL, non-NTT telco 25.8% cable, average 40.0% FTTH (for Multi Dwelling Unit), average 22.5% FTTH (for MDU), NTT 21.8% FTTH (for MDU), Power Co. 15.3% FTTH (for MDU), non-NTT telco 26.3% FTTH (for Single Dwelling Unit), average 20.0% FTTH (for SDU), NTT 24.4% FTTH (for SDU), Power Co. 7.0% FTTH (for SDU), non-NTT telco 8.0% Sample Average 24.0% Survey 2012
  • 9. Actual Download Speed / Advertised Download Speed 0% 10% 20% 30% 40% NTT-group ISPs 24.4% non-NTT telco ISPs 28.8% vender ISPs 25.3% Power Co ISPs 26.2% cable ISPs 36.3% Independent ISPs 27.0% Other 26.5% Survey 2011, by ISP groupe
  • 10. Actual Download Speed / Advertised Download Speed 0% 10% 20% 30% 40% 50% 60% ADSL, below 20Mbps 41.4% 43.0% ADSL, 20-35Mbps 25.8% 23.1% ADSL, over 35Mbps 19.1% 19.1% cable, below 20Mbps 51.9% 48.8% cable, 20-35Mbps 43.2% 32.3% cable, 35-100Mbps 48.1% 31.6% cable, over 100Mbps 25.9% 12.0% FTTH (for MDU) 24.3% 19.1% FTTH (for SDU) 26.9% 20.5% E2E fixed line Sample Average 28.6% Wi-Fi connection 23.9% Note: Samples for E2E fixed line are different from samples for Wi‐Fi connection. Survey 2011: Influence of Wi‐Fi
  • 11. Actual Download Speed / Advertised Download Speed 0% 10% 20% 30% 40% 50% 24.3% ADSL 31.5% 39.8% cable 41.6% 24.6% FTTH (for MDU) 13.5% 21.4% FTTH (for SDU) 15.8% 25.1% E2E fixed line Sample Average 19.8% Wi-Fi connection Note: Samples for E2E fixed line are different from samples for Wi‐Fi connection. Survey 2012: Influence of Wi‐Fi
  • 12. Actual / Advertised 40% 33.3% 30% 26.1% 25.9% 25.6% 25.7% 23.5% 24.2% 20% 15.6% 10% 0% 0:00-8:00 8:00-16:00 16:00-24:00 Average Weekdays Weekends, Holidays Survey 2009,  by time of the day
  • 13. Actual / Advertised 40% 35.6% 32.0% 32.6% 30% 27.1% 26.7% 21.6% 20% 10% 0% 0:00-4:00 4:00-8:00 8:00-12:00 12:00-16:00 16:00-20:00 20:00-24:00 Survey 2011, by time of the day
  • 14. Actual Download Speed / Advertised Download Speed Sample Average (N=363) 35.3% FTTH1Gbps(N=63) 7.8% FTTH200Mbps(N=34) 20.9% FTTH100Mbps(N=155) 40.8% FTTH, average(N=252) 29.9% cable, average(N=42) 57.5% ADSL, average(N=69) 41.8% 0% 20% 40% 60% Survey 2013: tentative summary
  • 15. 0% 20% 40% 60% 80% Japan (Nov. 2009) 25.6% Japan (Jan. 2011) 27.2% Japan (Mar.-Apr. 2012) 24.0% Japan (Mar. 2013) 35.3% U.S. (2009, average) 51.3% U.S. (2009, median) 44.3% U.K. (May, 2010) 46.0% Australia (2008Q4) 65.5% Ireland (2008) 60.2% Source: Created on the basis of FCC (2010), Ofcom(2010), and Epitiro (2009a, 2009b), except Japan’s results. International Comparison of software‐based measurements