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WGBH Board of Trustees
Twitter School
Welcome
Lynn Bay Dayton
Chair, Marketing and Communications Committee
Alexis Rapo
Vice President, Digital Media
Syllabus
• What is Twitter?
•The Anatomy of a Tweet
•WGBH and Twitter
• Navigating Twitter
•Live Tweeting
Twitter Comfort Level
What is Twitter?
I’ve set up my
account but I’ve
never tweeted. My
avatar is an egg.
I tweet, and find it
really valuable. I
want to learn more!
Level 2
Level 1
Level 3
Twitter Lingo
To Tweet
Tweeting
…Not twittering.
Tweeter
… Not Twitterer.
What is Twitter?
• Sends text messages limited to 140 characters
• Registered users can read and post tweets
• Unregistered users can only read tweets
• Twitter launched in 2006
• There are 645 million active registered Twitter users
• 135,000 new Twitter users sign up every day
• An average of 58 million tweets are sent a day
Why does Twitter matter?
of Twitter traffic during peak
TV time (9–11 p.m. EST) is
about TV programming.
TV viewers are actively engaged in
talking about television on social
media
have started to watch a TV
show because of social media
In 2013, 36 million people sent 990
million tweets about TV
The Anatomy of a Tweet
Tim De Chant
Senior digital editor at NOVA
The Tweet
Text
Profile photo
= 112 characters
Handle
Actions
Date sent
Actions
Mentions and
replies
Retweet
Favorite
Direct message
How does WGBH use Twitter?
1) Monitoring brand presence: What are people
saying about my show?
How does WGBH use Twitter?
2) Promotion: Telling fans what’s new
How does WGBH use Twitter?
3) Crowdsourcing ideas
How does WGBH use Twitter?
Example: Frontline #LeagueofDenial
• Frontline-related tweets appeared in
Twitter feeds 50.3 million times the
night of the broadcast
• Hundreds of journalists live-tweeted
the film, including writers from ESPN,
CBS, Sports Illustrated, TIME, and TV
Guide
• #LeagueOfDenial was a national
trending topic on Twitter during the
broadcast
Ways to Use Twitter
1) Build your personal brand 2) Share your passions and hobbies
3) Find and follow news 4) Use as a second screen
What Do I Tweet?
• Your passions and hobbies
• Interact
• Takeaways from professional
learning
• Interesting links
• Pictures
• Ask questions
Follow the WGBH Twitter List
twitter.com/torystarr3/wgbh-programs/
Follow Your Fellow Live-Tweeters
twitter.com/torystarr3/antiques-roadshow/
What makes a good tweet?
1) The 80/20 rule
3) Keep it short
2) Be visual
4) Interact
5) Be simple
Navigating Twitter: Desktop
Timeline
Mentions &
Interactions
Search and trends
My tweets
Search
Direct messages
Settings
Compose
Navigating Twitter: Mobile
Timeline
Mentions &
Interactions
Search
Direct messages
Compose
Timeline Desktop
Mobile
Connect
Connect
Discovery
Me Desktop
Mobile
The Hashtag
• A brief search term, used with a # at the beginning of a word
• Using a hashtag, you can search Twitter to find all the tweets using that hashtag
• Makes conversations possible
• Hashtags function as keywords to highlight discussions
• Hashtags unify a group of related threads or tweets because they are searchable
• A hashtag that catches on and becomes widely used can amplify issues and
broadcast views very quickly
Live Tweeting
Desktop Mobile
Live Tweeting
How Can you Contribute?
Opinions
Share your experience
Tweet questions to
Marsha and the team
Selfies / Photos
Antiques Roadshow
Live Tweet
Join me tonight as I live tweet with @RoadshowPBS during their
new episode at 8/7c PM on @PBS!
Capping off the best WGBH trustee meeting ever with a live tweet
of @RoadshowPBS. #antiquesroadshow
.@RoadshowPBS is all new tonight 8pm EST on @PBS, and I'll be
live tweeting with them. Join in at #antiquesroadshow
Participating in a live tweet with Roadshow EP @MarshaBemkoEP.
Follow along using hashtag #antiquesroadshow!
Remember, always use #antiquesroadshow in your tweet.

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Twitter School and #AntiquesRoadshow Live Tweet

  • 1. WGBH Board of Trustees Twitter School
  • 2. Welcome Lynn Bay Dayton Chair, Marketing and Communications Committee Alexis Rapo Vice President, Digital Media
  • 3. Syllabus • What is Twitter? •The Anatomy of a Tweet •WGBH and Twitter • Navigating Twitter •Live Tweeting
  • 4. Twitter Comfort Level What is Twitter? I’ve set up my account but I’ve never tweeted. My avatar is an egg. I tweet, and find it really valuable. I want to learn more! Level 2 Level 1 Level 3
  • 5. Twitter Lingo To Tweet Tweeting …Not twittering. Tweeter … Not Twitterer.
  • 6. What is Twitter? • Sends text messages limited to 140 characters • Registered users can read and post tweets • Unregistered users can only read tweets • Twitter launched in 2006 • There are 645 million active registered Twitter users • 135,000 new Twitter users sign up every day • An average of 58 million tweets are sent a day
  • 7. Why does Twitter matter? of Twitter traffic during peak TV time (9–11 p.m. EST) is about TV programming. TV viewers are actively engaged in talking about television on social media have started to watch a TV show because of social media In 2013, 36 million people sent 990 million tweets about TV
  • 8. The Anatomy of a Tweet Tim De Chant Senior digital editor at NOVA
  • 9. The Tweet Text Profile photo = 112 characters Handle Actions Date sent
  • 11. How does WGBH use Twitter? 1) Monitoring brand presence: What are people saying about my show?
  • 12. How does WGBH use Twitter? 2) Promotion: Telling fans what’s new
  • 13. How does WGBH use Twitter? 3) Crowdsourcing ideas
  • 14. How does WGBH use Twitter? Example: Frontline #LeagueofDenial • Frontline-related tweets appeared in Twitter feeds 50.3 million times the night of the broadcast • Hundreds of journalists live-tweeted the film, including writers from ESPN, CBS, Sports Illustrated, TIME, and TV Guide • #LeagueOfDenial was a national trending topic on Twitter during the broadcast
  • 15. Ways to Use Twitter 1) Build your personal brand 2) Share your passions and hobbies 3) Find and follow news 4) Use as a second screen
  • 16. What Do I Tweet? • Your passions and hobbies • Interact • Takeaways from professional learning • Interesting links • Pictures • Ask questions
  • 17. Follow the WGBH Twitter List twitter.com/torystarr3/wgbh-programs/
  • 18. Follow Your Fellow Live-Tweeters twitter.com/torystarr3/antiques-roadshow/
  • 19. What makes a good tweet? 1) The 80/20 rule 3) Keep it short 2) Be visual 4) Interact 5) Be simple
  • 20. Navigating Twitter: Desktop Timeline Mentions & Interactions Search and trends My tweets Search Direct messages Settings Compose
  • 21. Navigating Twitter: Mobile Timeline Mentions & Interactions Search Direct messages Compose
  • 26. The Hashtag • A brief search term, used with a # at the beginning of a word • Using a hashtag, you can search Twitter to find all the tweets using that hashtag • Makes conversations possible • Hashtags function as keywords to highlight discussions • Hashtags unify a group of related threads or tweets because they are searchable • A hashtag that catches on and becomes widely used can amplify issues and broadcast views very quickly
  • 29. How Can you Contribute? Opinions Share your experience Tweet questions to Marsha and the team Selfies / Photos
  • 30. Antiques Roadshow Live Tweet Join me tonight as I live tweet with @RoadshowPBS during their new episode at 8/7c PM on @PBS! Capping off the best WGBH trustee meeting ever with a live tweet of @RoadshowPBS. #antiquesroadshow .@RoadshowPBS is all new tonight 8pm EST on @PBS, and I'll be live tweeting with them. Join in at #antiquesroadshow Participating in a live tweet with Roadshow EP @MarshaBemkoEP. Follow along using hashtag #antiquesroadshow! Remember, always use #antiquesroadshow in your tweet.

Hinweis der Redaktion

  1. Intros
  2. SyllabusWhat is Twitter?WGBH and TwitterThe Anatomy of a TweetNavigating TwitterLive TweetingIntroducing Antiques
  3. SyllabusWhat is Twitter?WGBH and TwitterThe Anatomy of a TweetNavigating TwitterLive TweetingIntroducing Antiques
  4. To TweetTweeting (not Twittering)Tweeter / Tweeters (not Twitterers)
  5. To TweetTweeting (not Twittering)Tweeter / Tweeters (not Twitterers)
  6. What is Twitter?-Microblogging service-Sends text messages limited to 140 characters-Registered users can read and post tweets, but unregistered users can only read them-Twitter launched in 2006-There are 645 million active registered Twitter users-135,000 new Twitter users sign up every day -An average of 58 million tweets are sent a day
  7. Why does Twitter matter? Twitter is THE second screen platform for talking about TV-80% of viewers use twitter or other social media on second screens when watching TV-40% of Twitter traffic during peak TV time is about TV-25 million TV viewers are actively engaged about talking about TV on social-66% of people have started to watch a TV show because of social-In 2013, 36 million people sent 990 million tweets about TV -Super Bowl: 5.6 million people tweeted-State of the Union: 2 million people tweeted-Breaking Bad finale: 1.24 million tweets-Nielsen has established a link between Twitter buzz and ratings (Nielsen Social)
  8. The TweetUsername: Also known as a Twitter handle, this is used to identify you on Twitter -Handles are unique and contain fewer than 15 characters, starting with @Text: 140 character max, including links-Hashtag: Brief search term or keyword, starting with the # character 
  9. The Anatomy of a Tweet: ActionsInteractions: All activity on your feed - new followers, favorites, retweets and other activity@ Mentions: Direct mentions and @ tweets directed to you RT Retweet: Act of reposting a tweet, shares it with your followers DM Direct message
  10. How does WGBH use Twitter? Monitoring brand presence – what are people saying about my show? Example: Marie had tweeted at WGBH thanking them for a great Celtic Sojourn – it would be a great opportunity to engage her, suggest other shows to follow.
  11. 2) Promotion – telling our fans what’s new
  12. 3) Crowdsourcing ideas - Use Twitter to crowdsource ideas, build a sense of community.
  13. 4) Example: Frontline League of Denial-FRONTLINE related tweets appeared in Twitter feeds  50.3 million times the night of the broadcast -Hundreds of journalists live-tweeted the film, including writers from ESPN, CBS, Sports Illustrated, ESPN, TIME, TV Guide, and many more-#LeagueOfDenial was a national trending topic on Twitter during the broadcast
  14. How YOU can use Twitter as an individual -To build your brand (people want to see the people behind an org.)-Share your passions and hobbies (Cisco CTO)-Second screen (more conversational than FB, real time interaction)-Find news, especially breaking news-Listen: Only 60% actually tweet – the rest just listen 
  15. What do I tweet?-Tweet what you find interesting-Tweet what is unique to you – what are your hobbies and your passions?-Tweet interesting links-Tweet pictures-Interact with those you follow-Ask and answer questions: use as a focus group
  16. Follow WGBH showshttps://twitter.com/torystarr3/wgbh-programs/
  17. Follow WGBH showshttps://twitter.com/torystarr3/wgbh-programs/
  18. Great tweets-80/20 rule: Out of every 10 tweets, 2 should promote you/stories/content; others should RT, share, engage, be random.-Use photos-<120 character-Interaction & engagement, listening-Be simple. Present 1 idea or ask them to do one thing (don’t make it too complicated) – handle OR link OR hashtag OR photo
  19. The TimelineTweets from who you follow-follow the people you want to hear from-these don’t have to have a specific theme – you can organize them later
  20. ConnectBuilding community-Start building your community by finding and following people who are relevant to your content areas-Twitter community should be a combination of influential people and leaders, news organizations, industry experts and everyday people-Your stream will help you stay informed and give you unexpected information or perspectives on issues you’re interested in
  21. DiscoveryFind what’s trending, what people are talking about
  22. The Hashtag-Makes conversation possible-Brief search term, used with a # at the beginning of the word-Hashtags function as keywords to highlight discussions-Hashtags unify a group of related threads or tweets because they are searchable-A hashtag that catches on and becomes widely used can amplify issues and broadcast views very quickly-Using a hashtag, you can search Twitter to find all the tweets using that hashtag
  23. Live tweeting-Drives engagement on Twitter and builds buzz-Tweeting from @Antiques account allows the show to guide the conversation, and 1) behind the scenes videos or images, 2) context to what people are seeing, 3) exclusive content, 3) conversation with the people on screen
  24. Antiques Roadshow-Some examples from last week:-Allows people not there to follow the conversation around an event or show.-Collaborative: draws a diversity of perspectives and experiences into one conversation-Adds a real time community – join a party-Behind the scenes
  25. How you can contribute tonight:-Tweet your opinions-Share your experience-Tweet questions or thoughts to Marsha and the team-Selfies
  26. Sample tweets