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52	
  Tips	
  on	
  Content	
  &	
  Community	
  
                          From	
  the	
  Top	
  New	
  Media	
  Experts	
  
TopRankMarke+ng.com	
  
The Rat Pack is Back
    “I	
  think	
  my	
  greatest	
  ambi1on	
  
    in	
  life	
  is	
  to	
  pass	
  on	
  to	
  others	
     The	
  New	
  Media	
  Rat	
  Pack	
  Takes	
  on	
  NMX	
  Las	
  Vegas	
  
    what	
  I	
  know.”	
  
    -­‐Frank	
  Sinatra	
                                      In	
  the	
  1960’s,	
  the	
  Rat	
  Pack	
  ran	
  Vegas.	
  	
  Fans	
  poured	
  into	
  the	
  city	
  of	
  lights	
  from	
  all	
  
                                                               over	
  the	
  country,	
  to	
  hear	
  the	
  likes	
  of	
  Frank	
  Sinatra,	
  Dean	
  Mar+n,	
  Sammy	
  Davis,	
  
                                                               Jr.,	
  Joey	
  Bishop,	
  and	
  Peter	
  Lawford	
  perform.	
  	
  	
  
                                                               Seeing	
  the	
  Rat	
  Pack	
  live	
  was	
  an	
  experience.	
  	
  People	
  would	
  even	
  sleep	
  in	
  their	
  cars	
  
                                                               or	
  hotel	
  lobby’s	
  just	
  for	
  the	
  opportunity	
  to	
  see	
  the	
  legendary	
  group	
  perform.	
  
                                                               Not	
  unlike	
  the	
  Rat	
  Pack	
  of	
  the	
  1960’s,	
  the	
  New	
  Media	
  Rat	
  Pack	
  presented	
  by	
  
                                                               TopRank	
  and	
  NMX	
  is	
  an	
  experience.	
  On	
  January	
  5-­‐8,	
  2013,	
  aVendees	
  will	
  gather	
  
                                                               from	
  all	
  over	
  the	
  country	
  to	
  gain	
  insight	
  from	
  some	
  of	
  the	
  top	
  performers	
  in	
  new	
  
                                                               media.	
  	
  	
  
                                                               NMX	
  2013	
  promises	
  to	
  be	
  a	
  truly	
  memorable	
  experience	
  for	
  all	
  in	
  aVendance.	
  	
  
                                                               This	
  Visual	
  eBook	
  serves	
  as	
  a	
  preview	
  to	
  what	
  is	
  to	
  be	
  the	
  best	
  BlogWorld	
  show	
  
                                                               you’ve	
  ever	
  seen.	
  	
  It	
  is	
  filled	
  with	
  +ps,	
  tac+cs	
  and	
  advice	
  from	
  52	
  NMX	
  Live	
  
                                                               speakers,	
  on	
  topics	
  ranging	
  from	
  branding	
  to	
  podcas+ng.	
  	
  	
  
                                                               Remember:	
  What	
  happens	
  in	
  Vegas	
  doesn’t	
  stay	
  in	
  Vegas;	
  it	
  ends	
  up	
  on	
  the	
  social	
  
                                                               web!	
  
                                                               NMX	
  &	
  TopRank	
  Online	
  Marke+ng	
  
Image	
  via	
  ShuVerstock	
  	
  


TopRankMarke+ng.com	
  
NMX Speakers & Topics
    Branding	
                                                                   Mobile	
  
    Linda	
  Sherman	
  Ÿ	
  Dorie	
  Clark	
  Ÿ	
  Marcy	
  Massura	
  	
     Dan	
  Keldsen	
  Ÿ	
  Brian	
  Wong	
  
    Michael	
  Brito	
                                                           	
  
    	
                                                                           Content	
  MarkeGng	
  
    Blogging	
                                                                   Ann	
  Handley	
  Ÿ	
  Lee	
  Odden	
  Ÿ	
  Guy	
  Kawasaki	
  	
  	
  
    David	
  Risley	
  Ÿ	
  Bill	
  Belew	
  Ÿ	
  David	
  Gass	
              John	
  Meyer	
  Ÿ	
  Spud	
  Hilton	
  Ÿ	
  Chris	
  Ducker	
  	
  
    Gary	
  Arndt	
  Ÿ	
  Dre	
  Areda	
  Ÿ	
  Jeremiah	
  Giehl	
  	
         Sam	
  Fiorella	
  
    Patrice	
  Yursik	
  Ÿ	
  BriV	
  Michaellian	
                             	
  
    	
                                                                           Video	
  
    Social	
  Media	
                                                            Kai	
  Soremekun	
  Ÿ	
  Angelique	
  Toschi	
  Ÿ	
  Dave	
  Taylor	
  	
  	
  
    Jay	
  Baer	
  Ÿ	
  ScoV	
  Abel	
  Ÿ	
  Jus+n	
  Levy	
  	
               Al	
  Thompson	
  Ÿ	
  Annunziata	
  Gianzero	
  
    Lin	
  Humphrey	
  Ÿ	
  Aaron	
  Hockley	
  Ÿ	
  	
  Mitch	
  Joel	
       	
  
    Stephanie	
  Sammons	
  Ÿ	
  Chris+ne	
  Crandell	
  	
                     PodcasGng	
  
    MaV	
  Ridings	
  Ÿ	
  	
  Mark	
  Miller	
  Ÿ	
  Amy	
  Vernon	
          Jamie	
  Tardy	
  Ÿ	
  Farnoosh	
  Brock	
  Ÿ	
  Jenn	
  Swanson	
  	
  	
  
    Robert	
  Scoble	
                                                           Jason	
  Cabassi	
  Ÿ	
  Jason	
  Van	
  Orden	
  Ÿ	
  Pat	
  Flynn	
  	
  
    	
                                                                           Rob	
  Walch	
  Ÿ	
  Lou	
  Mongello	
  
    New	
  Media	
  Law	
                                                        	
  
    John	
  Corcoran	
  Ÿ	
  Brian	
  Wassom	
  Ÿ	
  Art	
  Neill	
            Websites	
  
    	
                                                                           Andy	
  Hayes	
  Ÿ	
  Mitch	
  Canter	
  Ÿ	
  Peter	
  VanRysdam	
  
Image	
  via	
  ShuVerstock	
  	
  



TopRankMarke+ng.com	
  
Branding
                                       Brand	
  PercepGon	
  Is	
  Invaluable	
  
      “The	
  effect	
  of	
            The	
  Rat	
  Pack	
  had	
  a	
  percieved	
  value	
  based	
  on	
  the	
  quality	
  of	
  their	
  shows	
  as	
  well	
  
                                       as	
  the	
  promo+ons	
  that	
  went	
  along	
  with	
  them.	
  	
  In	
  an	
  age	
  of	
  hyperconnected	
  

  customer	
  par+cipa+on	
            consumers,	
  branding	
  is	
  even	
  more	
  important.	
  	
  Your	
  company	
  has	
  the	
  
                                       opportunity	
  to	
  become	
  more	
  recognizable,	
  popular,	
  and	
  loved	
  among	
  fans	
  and	
  

   with	
  social	
  media	
  on	
     customers.	
  

                                       Brands	
  have	
  a	
  value	
  all	
  of	
  their	
  own.	
  	
  While	
  products	
  and	
  services	
  may	
  come	
  
  brands	
  is	
  undeniable.”	
       and	
  go,	
  a	
  brand	
  will	
  typically	
  outlive	
  these	
  changes.	
  	
  Branding	
  your	
  company	
  
                                       online	
  is	
  an	
  essen+al	
  element	
  for	
  building	
  a	
  business	
  in	
  today’s	
  world.	
  Socially	
  
                                       connected	
  companies	
  can	
  not	
  only	
  par+cipate	
  in	
  the	
  conversa+on	
  around	
  their	
  
                                       brand,	
  but	
  help	
  drive	
  it.	
  

                                       Researchers	
  at	
  IDG	
  Group	
  recently	
  found	
  that	
  just	
  about	
  every	
  consumer	
  now	
  
                                       uses	
  social	
  media	
  and	
  that	
  brand	
  percep+on	
  is	
  a	
  massive	
  sales	
  driver.	
  	
  

                                       •     95%	
  of	
  consumers	
  now	
  use	
  at	
  least	
  one	
  social	
  network	
  
                                       •     44%	
  more	
  likely	
  to	
  purchase	
  based	
  on	
  posi+ve	
  brand	
  exposure	
  
                                       •     44%	
  of	
  consumers	
  more	
  likely	
  to	
  recommend	
  the	
  brand	
  to	
  a	
  friend	
  

                                       The	
  +ps	
  you’ll	
  find	
  in	
  this	
  sec+on	
  can	
  help	
  you	
  achieve	
  the	
  same	
  posi+ve	
  
                                       outcomes	
  for	
  your	
  business.	
  Use	
  this	
  guide	
  to	
  help	
  define	
  your	
  brand	
  voice	
  and	
  
                                       story;	
  discover	
  new	
  strategies	
  for	
  building	
  your	
  brand	
  across	
  search,	
  social	
  and	
  
                                       even	
  offline.	
  
Image	
  via	
  ShuVerstock	
  	
  


TopRankMarke+ng.com	
  
Branding
                                                                                  Dorie	
  Clark	
  
                                             Linda	
  Sherman	
                   Forbes	
  &	
  Harvard	
  
                                             Courage	
  Group	
                   Business	
  Review	
  
                                             @lindasherman	
                      @dorieclark	
  
                                             LindaSherman.net	
                   DorieClark.com	
  
                                             	
                                   	
  


       The	
  Digital	
  Divide	
  –	
  Why	
  Brands	
  Don’t	
  Get	
  It	
     Build	
  A	
  Personal	
  Brand	
  That	
  Benefits	
  
                                                                                  Your	
  Company	
  
       You	
  don’t	
  need	
  to	
  be	
  in	
  the	
  marke+ng	
  
       department	
  to	
  make	
  Social	
  Business	
  relevant	
               If	
  you	
  want	
  to	
  build	
  a	
  loyal	
  community	
  
       to	
  your	
  career.	
  An	
  engineer	
  can	
  contribute	
             around	
  your	
  blog,	
  get	
  clear	
  about	
  why	
  
       and	
  support	
  ideas	
  cross-­‐department	
  within	
                  companies	
  may	
  be	
  nervous	
  you’ll	
  build	
  
       the	
  company	
  and	
  build	
  a	
  following	
  as	
  an	
             up	
  your	
  brand	
  on	
  their	
  dime,	
  then	
  leave.	
  
       expert	
  in	
  his	
  field	
  externally.	
                               Allay	
  their	
  fears	
  by	
  showing	
  how	
  your	
  
                                                                                  brand	
  benefits	
  their	
  ROI.	
  	
  
                                                                                  Best	
  example:	
  your	
  content	
  brings	
  in	
  
                                                                                  new	
  inquiries	
  or	
  customers.	
  



TopRankMarke+ng.com	
  
Branding
                                            Marcy	
  Massura	
                        Michael	
  Brito	
  
                                            Weber	
  Shandwick	
                      Edelman	
  
                                            @marcymassura	
                           @britopian	
  
                                            MarcyMassura.com	
                        britopian.com	
  
                                            	
                                        	
  



       These	
  Brands	
  Get	
  It	
  –	
  These	
  Brands	
  Don’t	
                  The	
  New	
  Influencers:	
  Brand	
  Advocacy	
  Inside	
  
                                                                                        &	
  Out	
  
       The	
  best	
  brands,	
  the	
  ones	
  who	
  are	
  really	
  
       ‘owning’	
  the	
  social	
  space	
  right	
  now,	
  are	
                     Brands	
  must	
  do	
  more	
  than	
  just	
  "empower"	
  
       BRAVE.	
  They	
  take	
  risks	
  and	
  experiment;	
  in	
                    their	
  brand	
  advocates.	
  They	
  must	
  "enable"	
  
       general,	
  they	
  are	
  bold	
  in	
  their	
  approach.	
  	
                them	
  by	
  crea+ng	
  specific	
  programs	
  that	
  
       Cuong	
  through	
  the	
  noise	
  is	
  not	
  for	
  the	
  +mid.	
           encompass	
  content,	
  measurement,	
  longevity	
  
       If	
  you	
  want	
  to	
  be	
  a	
  winning	
  social	
  brand,	
  you	
       of	
  the	
  program,	
  and	
  more	
  importantly,	
  
       have	
  to	
  take	
  a	
  deep	
  breath	
  and	
  jump	
  in.	
  The	
         understand	
  how	
  their	
  content	
  can	
  feed	
  into	
  
       bigger	
  the	
  splash,	
  the	
  braver	
  you	
  are.	
                       the	
  overall	
  marke+ng	
  strategy.	
  	
  




TopRankMarke+ng.com	
  
Blogging
                                      Frequency	
  In	
  Blogging	
  Is	
  Key	
  To	
  Success	
  
                                      Visitors	
  find	
  comfort	
  when	
  they	
  visit	
  the	
  same	
  Las	
  Vegas	
  hotel,	
  restaurant,	
  or	
  casino	
  
        “Marketers	
  must	
          mul+ple	
  +mes	
  and	
  have	
  a	
  pleasant	
  and	
  consistent	
  experience.	
  Similarly,	
  to	
  create	
  a	
  
                                      posi+ve	
  experience	
  with	
  our	
  blog	
  we	
  must	
  take	
  an	
  op+mized	
  approach	
  by	
  determining	
  
       take	
  an	
  op+mized	
       who	
  our	
  readers	
  are	
  and	
  what	
  they’re	
  looking	
  for	
  when	
  they	
  visit.	
  

          approach	
  to	
            A	
  recent	
  industry	
  survey	
  from	
  Hubspot	
  shows	
  that	
  92%	
  of	
  companies	
  who	
  blog	
  several	
  
                                      +mes	
  per	
  day	
  have	
  acquired	
  a	
  customer	
  from	
  their	
  blog.	
  

           blogging.”	
               However,	
  further	
  findings	
  published	
  on	
  jequllas.com	
  uncovered	
  that:	
  

                                      •     Over	
  65%	
  of	
  business	
  blogs	
  haven’t	
  been	
  updated	
  in	
  a	
  year	
  or	
  more	
  
                                      •     81%	
  of	
  businesses	
  agree	
  having	
  a	
  blog	
  is	
  useful	
  or	
  cri+cal	
  to	
  their	
  business	
  
                                      •     But	
  less	
  than	
  35%	
  blog	
  more	
  frequently	
  than	
  once	
  per	
  month.	
  

                                      While	
  it’s	
  understood	
  that	
  blogging	
  can	
  benefit	
  a	
  business	
  as	
  well	
  as	
  drive	
  leads,	
  it	
  can	
  
                                      be	
  difficult	
  to	
  +e	
  these	
  results	
  back	
  to	
  business	
  objec+ves.	
  	
  This	
  disconnect	
  may	
  make	
  
                                      it	
  difficult	
  to	
  jus+fy	
  the	
  +me	
  and	
  investment	
  required	
  to	
  build	
  and	
  scale	
  a	
  successful	
  
                                      business	
  blog.	
  

                                      In	
  this	
  sec+on,	
  you	
  will	
  learn	
  how	
  to	
  iden+fy	
  the	
  people	
  with	
  whom	
  it	
  is	
  most	
  
                                      advantageous	
  for	
  your	
  company	
  to	
  connect.	
  You	
  will	
  discover	
  research	
  and	
  planning	
  
                                      tac+cs	
  to	
  assist	
  you	
  in	
  recognizing	
  your	
  compe++ve	
  advantage.	
  Finally,	
  you	
  will	
  learn	
  
                                      about	
  op+mizing	
  a	
  blogging	
  strategy	
  that’s	
  built	
  to	
  scale	
  with	
  both	
  your	
  business	
  
Image	
  via	
  ShuVerstock	
  	
     objec+ves	
  and	
  audience	
  needs	
  in	
  mind.	
  

TopRankMarke+ng.com	
  
Blogging
                                       David	
  Risley	
                             Bill	
  Belew	
  
                                       Blog	
  Marke+ng	
  Academy	
                 BillBelew.com	
  
                                       @davidrisley	
                                @thetrafficprof	
  
                                       BlogMarke+ngAcademy.com	
                     BillBelew.com	
  
                                       	
                                            	
  



        Blog	
  MoneGzaGon	
  Overview:	
  What	
  Are	
                                 4	
  Concrete	
  Steps	
  to	
  Get	
  1,000,000	
  
        Your	
  OpGons	
  To	
  Make	
  Money	
  With	
  A	
  Blog?	
                    Relevant	
  Unique	
  Visitors	
  to	
  Your	
  Blog	
  

        If	
  you	
  want	
  to	
  make	
  money	
  with	
  your	
  blog,	
              Know	
  the	
  benchmarks	
  -­‐	
  how	
  many	
  posts,	
  
        never	
  forget	
  your	
  job	
  is	
  to	
  create	
  a	
  desirable	
         which	
  SEO	
  parameters	
  are	
  key,	
  how	
  osen	
  
        outcome	
  in	
  the	
  lives	
  of	
  your	
  readers.	
  That	
                you	
  should	
  post	
  and	
  how	
  long	
  it	
  will	
  take	
  
        outcome	
  needs	
  to	
  be	
  something	
  they'll	
  pay	
                    to	
  reach	
  your	
  traffic	
  goals	
  -­‐	
  and	
  you	
  will	
  be	
  
        for	
  and	
  find	
  valuable.	
  	
                                             able	
  to	
  pace	
  yourself	
  accordingly.	
  	
  
        Remember,	
  businesses	
  sell	
  things;	
  as	
  a	
                          Add	
  to	
  that	
  the	
  right	
  personality	
  and	
  you,	
  
        blogger,	
  you're	
  not	
  exempt	
  from	
  these	
  basic	
                  too,	
  can	
  see	
  1,000,000	
  real	
  and	
  relevant	
  
        rules.	
                                                                         visitors	
  to	
  your	
  blog.	
  



TopRankMarke+ng.com	
  
Blogging
                                            David	
  Gass	
  
                                            @davidgass	
  
                                                                                                                      Did	
  You	
  Know?	
  
                                            BuyingandSellingWebsites.com	
                                            The	
  average	
  budget	
  
                                            	
  
                                                                                                                      spent	
  on	
  company	
  
                                                                                                                      blogs	
  and	
  social	
  media	
  
                                                                                                                      increased	
  from	
  9%	
  in	
  
        How	
  Much	
  Can	
  I	
  Sell	
  My	
  Blog	
  For?	
  
                                                                                                                      2009,	
  to	
  21%	
  in	
  2012.	
  
        Blogs	
  can	
  become	
  more	
  than	
  just	
  a	
  revenue	
  stream	
  or	
  a	
                         HubSpot	
  Blogging	
  Study	
  2012	
  
        vehicle	
  for	
  writers	
  to	
  share	
  their	
  insight.	
  	
  As	
  you	
  build	
  a	
  blog,	
  
        think	
  with	
  the	
  end	
  in	
  mind.	
  Do	
  you	
  have	
  an	
  exit	
  plan	
  for	
  the	
  
        blog?	
  	
  Do	
  you	
  plan	
  on	
  contribu+ng	
  to	
  the	
  website	
  forever?	
  	
  Or	
  
        would	
  you	
  like	
  to	
  build	
  an	
  audience	
  that	
  could	
  be	
  of	
  great	
  
        value	
  to	
  another	
  business	
  in	
  the	
  future?	
  	
  The	
  poten+al	
  to	
  sell	
  
        a	
  blog	
  is	
  more	
  than	
  a	
  dream,	
  it	
  is	
  reality.	
  	
  	
  
        My	
  +p	
  for	
  all	
  bloggers:	
  Treat	
  the	
  blog	
  as	
  a	
  business,	
  not	
  just	
  a	
  
        website.	
  	
  With	
  that	
  in	
  mind,	
  you	
  will	
  build	
  an	
  asset	
  that	
  has	
  
        value	
  and	
  could	
  poten+ally	
  be	
  sold	
  one	
  day.	
  


TopRankMarke+ng.com	
  
Blogging
                                      Gary	
  Arndt	
                       Dre	
  Armeda	
  
                                      Everything	
  Everywhere	
            Sucuri	
  Security	
  
                                      @everywheretrip	
                     @dremeda	
  
                                      Everything-­‐Everywhere.com	
         Sucuri.net	
  
                                      	
                                    	
  


        The	
  Digital	
  Divide	
  –	
  Why	
  Brands	
  Don’t	
               How	
  Anyone	
  Can	
  Hack	
  Your	
  Wordpress	
  
        Get	
  It	
                                                             Site	
  In	
  Less	
  Than	
  5	
  Minutes	
  and	
  What	
  
                                                                                You	
  Can	
  Do	
  To	
  Prevent	
  It	
  
        What	
  separates	
  you	
  from	
  the	
  big	
  media	
  
        companies	
  is	
  your	
  personality.	
  Don't	
  try	
  to	
         When	
  it	
  comes	
  to	
  blog	
  security,	
  the	
  two	
  
        compete	
  with	
  them	
  at	
  their	
  own	
  game.	
                biggest	
  factors	
  leading	
  to	
  being	
  hacked	
  or	
  
        Express	
  yourself,	
  make	
  your	
  opinions	
                      infected	
  are	
  outdated	
  sosware	
  and	
  poor	
  
        known	
  and	
  be	
  personable.	
  	
                                 passwords.	
  If	
  you	
  want	
  to	
  keep	
  your	
  site	
  
                                                                                up	
  and	
  clean,	
  and	
  your	
  readers	
  safe,	
  be	
  
                                                                                sure	
  to	
  use	
  strong	
  passwords	
  and	
  keep	
  
                                                                                your	
  website	
  sosware	
  up-­‐to-­‐date!	
  



TopRankMarke+ng.com	
  
Blogging
                                          Jeramiah	
  Giehl	
                  Patrice	
  Yursik	
  
                                          para-­‐Dox	
  parABLEs	
             Afrobella	
  
                                          @justparaDOX	
                       @afrobella	
  
                                          ParadoxParables.org	
                Afrobella.com	
  
                                          	
                                   	
  



        Three	
  Very	
  Unique	
  Ways	
  To	
  Build	
  A	
                   How	
  To	
  Actually	
  Grow	
  A	
  BIG	
  Brand	
  &	
  
        Massive	
  Community	
                                                  Community	
  With	
  Just	
  A	
  Simple	
  Blog	
  
        Focus	
  on	
  being	
  the	
  best	
  you	
  that	
  you	
  can	
      Follow	
  your	
  passion	
  and	
  create	
  an	
  online	
  
        be.	
  Be	
  transparent	
  and	
  make	
  your	
  work	
  a	
          plavorm	
  that’s	
  genuinely	
  reflec+ve	
  of	
  
        journey;	
  a	
  process	
  people	
  can	
  go	
  on	
  with	
         yourself,	
  your	
  interests	
  and	
  your	
  beliefs.	
  
        you.	
                                                                  That	
  will	
  ensure	
  you	
  never	
  lose	
  that	
  passion	
  
                                                                                for	
  your	
  subject	
  maVer,	
  and	
  that	
  your	
  
                                                                                readers	
  will	
  respond	
  to	
  you	
  in	
  a	
  similar	
  
                                                                                fashion.	
  Staying	
  true	
  to	
  yourself	
  always	
  
                                                                                pays	
  off	
  in	
  the	
  long	
  run.	
  




TopRankMarke+ng.com	
  
Blogging
                                      Bri`	
  Michaellian	
  
                                      Work	
  Smart	
  Lifestyle	
  
                                      @mamabriV	
  
                                                                          Did	
  You	
  Know?	
  
                                      WorkSmartLifestyle.com	
            Plavorms	
  used	
  by	
  the	
  top	
  100	
  
                                      	
  
                                                                          blogs:	
  
                                                                          49%	
  -­‐	
  Wordpress	
  
       How	
  To	
  Build	
  Your	
  Blog	
  Community:	
  
       Three	
  Top	
  Bloggers	
  Share	
  Their	
  Secrets	
            14%	
  -­‐	
  Custom	
  
       If	
  you	
  want	
  to	
  build	
  a	
  loyal	
  community	
      7%	
  -­‐	
  Movable	
  Type	
  
       around	
  your	
  blog,	
  get	
  clear	
  about	
  who	
  
       you	
  are,	
  what	
  makes	
  your	
  voice	
  unique	
          6%	
  -­‐	
  Drupal	
  
       and	
  what	
  your	
  core	
  message	
  and	
  values	
  
       are.	
  	
  Once	
  you	
  understand	
  this,	
  you	
  can	
     4%	
  -­‐	
  BlogSmith	
  
       develop	
  an	
  editorial	
  calendar	
  that	
  
       naturally	
  aVracts	
  the	
  type	
  of	
  person	
  who	
       TechCrunch.com	
  

       is	
  looking	
  for	
  your	
  message.	
  



TopRankMarke+ng.com	
  
Social Media
                                        PosiGve	
  Social	
  Exposure	
  =	
  Consumer	
  SaGsfacGon	
  
         “Social	
  media	
  is	
       The	
  Rat	
  Pack	
  was	
  originally	
  thought	
  to	
  be	
  nothing	
  more	
  than	
  a	
  lounge	
  pop	
  
                                        culture	
  fad	
  of	
  the	
  1960’s.	
  Comparably,	
  sites	
  like	
  Facebook	
  and	
  TwiVer	
  were	
  
       helping	
  brands	
  build	
     ini+ally	
  perceived	
  as	
  liVle	
  more	
  than	
  fads	
  or	
  +mewasters	
  for	
  teens.	
  Today,	
  
                                        many	
  companies	
  s+ll	
  struggle	
  to	
  aVribute	
  sales	
  to	
  social	
  ac+vi+es,	
  yet	
  the	
  
        trust,	
  loyalty,	
  and	
     influence	
  of	
  social	
  ac+vity	
  on	
  consumers	
  is	
  undeniable.	
  

       brand	
  recogni+on.”	
          A	
  survey	
  of	
  tech	
  buyers	
  by	
  IDG	
  found	
  that	
  a	
  whopping	
  95%	
  of	
  companies	
  use	
  
                                        at	
  least	
  one	
  social	
  media	
  site	
  and	
  that	
  exposure	
  to	
  a	
  product	
  on	
  that	
  site	
  had	
  
                                        a	
  posi+ve	
  effect	
  on	
  their	
  likelihood	
  to	
  purchase	
  by	
  44%.	
  Social	
  exposure	
  also	
  
                                        posi+vely	
  affects	
  a	
  consumer’s	
  overall	
  sa+sfac+on	
  with	
  a	
  company,	
  
                                        willingness	
  to	
  recommend	
  the	
  company	
  to	
  others,	
  and	
  brand	
  loyalty.	
  

                                        Social	
  media	
  is	
  helping	
  brands	
  build	
  trust,	
  loyalty	
  and	
  brand	
  recogni+on,	
  
                                        among	
  other	
  measurable	
  benefits.	
  A	
  recent	
  study	
  from	
  Nielson	
  finds:	
  

                                        •     92%	
  of	
  global	
  consumers	
  say	
  they	
  trust	
  earned	
  media	
  above	
  all	
  other	
  
                                              forms	
  of	
  adver+sing.	
  	
  
                                        •     58%	
  of	
  trust	
  messages	
  on	
  company	
  websites.	
  
                                        •     50%	
  find	
  content	
  in	
  emails	
  they	
  consented	
  to	
  receive	
  to	
  be	
  credible.	
  

                                        In	
  this	
  sec+on,	
  you	
  will	
  find	
  +ps	
  and	
  best	
  prac+ces	
  to	
  help	
  you	
  successfully	
  
                                        navigate	
  the	
  social	
  media	
  marke+ng	
  landscape	
  and	
  more	
  effec+vely	
  convey	
  
                                        your	
  brand’s	
  story	
  to	
  your	
  prospects	
  and	
  customers.	
  	
  
Image	
  via	
  ShuVerstock	
  	
  


TopRankMarke+ng.com	
  
Social Media
                                         Jay	
  Baer	
                        Sco`	
  Abel	
  
                                         Convince	
  &	
  Convert	
           The	
  Content	
  Wrangler	
  
                                         @jaybaer	
                           @scoVabel	
  
                                         ConvinceandConvert.com	
             TheContentWrangler.com	
  
                                         	
                                   	
  



         YouGlity:	
  Why	
  Smart	
  Companies	
  Focus	
                        Finding	
  Time	
  To	
  Make	
  Social	
  Work	
  For	
  
         on	
  Helping,	
  Not	
  Selling	
                                       You	
  
         Change	
  your	
  marke+ng	
  objec+ve	
  from	
                         Can't	
  find	
  +me	
  to	
  innovate?	
  Nonsense.	
  
         selling	
  to	
  helping.	
  If	
  you	
  sell	
  something,	
           Your	
  daily	
  rou+ne	
  is	
  riddled	
  with	
  
         you	
  make	
  a	
  customer	
  today.	
  If	
  you	
  help	
            inefficiencies.	
  Where	
  to	
  start?	
  Priori+ze	
  
         someone,	
  you	
  may	
  create	
  a	
  customer	
  for	
               your	
  day.	
  Allocate	
  specific	
  +me	
  for	
  each	
  
         life.	
  Try	
  to	
  make	
  your	
  marke+ng	
  so	
  useful	
         task.	
  Automate	
  everything	
  possible.	
  Start	
  
         people	
  would	
  theore+cally	
  pay	
  for	
  it.	
  If	
             with	
  your	
  email	
  inbox;	
  harness	
  the	
  power	
  
         you	
  make	
  your	
  marke+ng	
  astoundingly	
                        of	
  rules	
  to	
  route	
  messages	
  to	
  folders.	
  
         useful,	
  your	
  customers	
  will	
  do	
  your	
                     Unsubscribe	
  from	
  non-­‐essen+al	
  bulk	
  mail	
  
         promo+onal	
  work	
  for	
  you.	
                                      lists.	
  


TopRankMarke+ng.com	
  
Social Media
                                                   JusGn	
  Levy	
  
                                                   Citrix	
  
                                                   @jus+nlevy	
  
                                                   jus+nrlevy.com	
  
                                                   	
  



                   It’s	
  A	
  Mobile	
  And	
  Social	
  World	
  –	
  How	
  To	
  Succeed	
  In	
  It	
  

                   Just	
  because	
  a	
  company	
  has	
  an	
  ac+ve	
  social	
  media	
  presence,	
  it	
  does	
  not	
  make	
  
                   them	
  a	
  "social	
  business".	
  	
  To	
  evolve	
  from	
  having	
  a	
  branded	
  TwiVer	
  account	
  and	
  
                   Facebook	
  page	
  into	
  becoming	
  a	
  social	
  business,	
  companies	
  must	
  engage	
  all	
  
                   members	
  of	
  their	
  ecosystem	
  (employees,	
  customers	
  and	
  partners)	
  while	
  
                   developing	
  integrated	
  strategies	
  that	
  +e	
  to	
  business	
  objec+ves.	
  	
  
                   Companies	
  moving	
  into	
  this	
  next	
  phase	
  will	
  need	
  to	
  ini+ally	
  focus	
  on	
  designing	
  
                   flexible	
  frameworks,	
  social	
  governance	
  and	
  opera+onal	
  processes	
  that	
  are	
  the	
  
                   founda+onal	
  building	
  blocks	
  social	
  strategies	
  can	
  be	
  built	
  on.	
  




TopRankMarke+ng.com	
  
Social Media
                                         Lin	
  Humphrey	
                      Aaron	
  Hockley	
  
                                         PhD	
  Student	
                       Hockley	
  Photography	
  
                                         @linhumphrey	
                         @ahockley	
  
                                         About.me/linhumphrey	
                 SplatPhoto.com	
  
                                         	
                                     	
  


         The	
  Connected	
  Consumer	
                                           You’re	
  A	
  Be`er	
  Photographer	
  Than	
  You	
  
                                                                                  Realize:	
  Photography	
  Tips	
  For	
  New	
  Media	
  
         Companies	
  that	
  understand	
  the	
  
         connected	
  consumer	
  will	
  appeal	
  to	
  their	
                 As	
  you	
  make	
  photos	
  for	
  use	
  in	
  social	
  
         sense	
  of	
  self	
  and	
  aim	
  for	
  authen+c	
  word	
           media,	
  consider	
  the	
  size/orienta+on.	
  	
  
         of	
  mouth	
  from	
  these	
  influen+al	
                              Avatars	
  and	
  profile	
  photos	
  are	
  osen	
  
         customers.	
  Connected	
  consumers	
  signal	
                         square,	
  so	
  keep	
  that	
  in	
  mind	
  when	
  making	
  
         their	
  innova+on	
  as	
  part	
  of	
  their	
  iden+ty	
  to	
       the	
  image.	
  	
  If	
  you're	
  crea+ng	
  a	
  photo	
  for	
  
         their	
  network	
  through	
  their	
  consump+on	
                     your	
  blog,	
  consider	
  whether	
  square,	
  
         and	
  buying	
  choices-­‐-­‐smart	
  marketers	
  will	
               landscape	
  (horizontal)	
  or	
  portrait	
  (ver+cal)	
  
         make	
  the	
  mechanism	
  to	
  share	
  as	
  simple	
                orienta+on	
  will	
  look	
  best	
  with	
  your	
  site's	
  
         and	
  compelling	
  as	
  possible.	
                                   theme.	
  


TopRankMarke+ng.com	
  
Social Media
                                             Mitch	
  Joel	
  
                                             Twist	
  Image	
  
                                             @mitchjoel	
  
                                             TwistImage.com/blog	
  
                                             	
  



           How	
  To	
  Find,	
  Grow,	
  Connect	
  And	
  Influence	
  Your	
  Network	
  

           Now	
  that	
  everyone	
  is	
  on	
  social	
  networks,	
  sharing	
  and	
  conversing,	
  how	
  do	
  you	
  adapt	
  your	
  
           business	
  to	
  capitalize	
  on	
  just	
  how	
  much	
  our	
  world	
  has	
  changed	
  and	
  get	
  the	
  edge	
  on	
  where	
  all	
  
           of	
  this	
  is	
  taking	
  us?	
  I	
  think	
  we've	
  moved	
  past	
  disrup+on	
  into	
  uncharted	
  territory.	
  This	
  is	
  a	
  +me	
  
           of	
  great	
  upheaval	
  in	
  business.	
  The	
  challenge	
  is	
  that	
  most	
  businesses	
  don't	
  know	
  how	
  to	
  adapt;	
  
           most	
  of	
  the	
  people	
  who	
  are	
  working	
  for	
  these	
  companies	
  don't	
  know	
  how	
  to	
  change.	
  	
  
           Technology	
  hasn't	
  just	
  transformed	
  how	
  we	
  buy	
  or	
  sell	
  our	
  wares	
  to	
  consumers,	
  or	
  how	
  we	
  
           connect	
  socially.	
  Technology	
  has	
  sent	
  business	
  through	
  a	
  rapid	
  state	
  of	
  gene+c	
  muta+on	
  and	
  
           we're	
  s+ll	
  in	
  the	
  middle	
  of	
  this	
  evolu+on.	
  I	
  call	
  this	
  moment	
  in	
  +me	
  purgatory.	
  We're	
  not	
  in	
  
           hell...	
  but	
  this	
  certainly	
  isn't	
  heaven	
  either.	
  CTRL+ALT+DEL	
  will	
  both	
  clear	
  the	
  brush	
  and	
  act	
  as	
  a	
  
           roadmap	
  through	
  this	
  purgatory.	
  	
  


TopRankMarke+ng.com	
  
Social Media
                                      Stephanie	
  Sammons	
              ChrisGne	
  Crandell	
  
                                      Wired	
  Advisor,	
  LLC	
          New	
  Business	
  Strategies	
  
                                      @stephsammons	
                     @chriscrandell	
  
                                      StephanieSammons.com	
              Chris+neCrandell.com	
  
                                      	
                                  	
  


         7	
  Powerful	
  LinkedIn	
  MarkeGng	
  Strategies	
              It’s	
  A	
  Mobile	
  And	
  Social	
  World	
  –	
  How	
  To	
  
         for	
  Building	
  Your	
  Business	
                              Succeed	
  In	
  It	
  
         Don't	
  overlook	
  LinkedIn	
  as	
  a	
  rich	
  social	
       B2B	
  and	
  B2C	
  buyers	
  are	
  in	
  charge.	
  	
  Before	
  
         media	
  channel	
  for	
  cul+va+ng	
                             you	
  start	
  to	
  engage	
  with	
  prospects,	
  do	
  
         rela+onships,	
  driving	
  traffic	
  to	
  your	
  blog,	
         deep	
  research	
  to	
  understand	
  their	
  buyers’	
  
         and	
  developing	
  new	
  leads	
  for	
  your	
                 journey.	
  Use	
  primary	
  interviews,	
  focus	
  
         business.	
  No	
  maVer	
  what	
  kind	
  of	
  business	
       groups,	
  and	
  round	
  tables	
  to	
  define	
  their	
  
         you	
  are	
  in,	
  geong	
  involved	
  in	
  a	
                life+me	
  experience.	
  Then	
  align	
  your	
  
         professional	
  network	
  of	
  over	
  187	
  Million	
          company’s	
  processes	
  directly	
  to	
  this	
  
         ac+ve	
  and	
  engaged	
  members	
  can	
  help	
                journey.	
  	
  You	
  should	
  see	
  a	
  40-­‐70%	
  
         you	
  get	
  to	
  the	
  next	
  level.	
                        increase	
  in	
  revenue.	
  


TopRankMarke+ng.com	
  
Social Media
                                              Ma`	
  Ridings	
  
                                              SideraWorks	
  
                                              @techguerilla	
  
                                              SideraWorks.com/blog	
  
                                              	
  




           The	
  New	
  Influencers:	
  Brand	
  Advocacy	
  Inside	
  &	
  Out	
  

           One	
  of	
  the	
  most	
  valuable,	
  but	
  woefully	
  ignored,	
  assets	
  for	
  advocacy	
  is	
  siong	
  right	
  under	
  your	
  
           nose:	
  your	
  employees.	
  	
  They	
  can	
  be	
  the	
  key	
  to	
  building	
  an	
  incredibly	
  effec+ve	
  and	
  profitable	
  
           advocacy	
  network,	
  one	
  that	
  is	
  proven	
  to	
  move	
  the	
  sales	
  needle	
  and	
  drive	
  brand	
  affinity.	
  	
  
           Building	
  advocates	
  from	
  the	
  inside	
  out	
  is	
  not	
  as	
  much	
  a	
  marke+ng	
  exercise	
  as	
  it	
  is	
  an	
  exercise	
  
           in	
  organiza+onal	
  improvement.	
  	
  Sure,	
  there	
  are	
  risks	
  to	
  be	
  managed,	
  guidance	
  to	
  be	
  issued,	
  
           and	
  structured	
  incen+ves	
  to	
  put	
  into	
  place.	
  	
  However,	
  with	
  the	
  right	
  approach,	
  these	
  can	
  be	
  
           easily	
  mi+gated	
  and	
  the	
  impact	
  is	
  far	
  greater	
  and	
  longer	
  las+ng	
  than	
  with	
  simple	
  external	
  
           advocacy	
  programs	
  alone.	
  	
  If	
  your	
  employees	
  aren't	
  passionate	
  about	
  your	
  organiza+on,	
  how	
  
           can	
  you	
  expect	
  your	
  customers	
  to	
  be?	
  	
  



TopRankMarke+ng.com	
  
Social Media
                                             Mark	
  Miller	
                   Amy	
  Vernon	
  
                                             Nothing	
  But	
  Sharepoint	
     Internet	
  Media	
  Labs	
  
                                             @eusp	
                            @amyvernon	
  
                                             NothingButSharepoint.com	
         Amyvernon.net	
  
                                             	
                                 	
  



        It’s	
  A	
  Mobile	
  And	
  Social	
  World	
  –	
  How	
  To	
        How	
  To	
  Build	
  Your	
  Blog	
  Community:	
  
        Succeed	
  In	
  It	
                                                    Three	
  Top	
  Bloggers	
  Share	
  Their	
  Secrets	
  

        Social	
  media	
  is	
  not	
  a	
  plavorm,	
  it	
  is	
  a	
         My	
  biggest	
  +p?	
  Don't	
  be	
  stupid.	
  In	
  other	
  
        concept.	
  You	
  can	
  use	
  that	
  concept	
  to	
                 words,	
  assume	
  that	
  everything	
  you	
  say	
  
        extend	
  your	
  community	
  and	
  build	
                            digitally	
  can	
  and	
  will	
  be	
  public	
  at	
  some	
  
        rela+onships.	
                                                          point.	
  	
  
                                                                                 It	
  doesn't	
  maVer	
  if	
  it's	
  in	
  a	
  private	
  email,	
  a	
  
                                                                                 TwiVer	
  DM,	
  a	
  private	
  Facebook	
  group.	
  If	
  
                                                                                 it's	
  going	
  to	
  embarrass	
  you,	
  don't	
  digitally	
  
                                                                                 write	
  it	
  down.	
  



TopRankMarke+ng.com	
  
Social Media
                                            Robert	
  Scoble	
  
                                            Rackspace	
  
                                            @scobleizer	
  
                                            Scobleizer.com	
  
                                            	
  



           What’s	
  Next	
  With	
  Social,	
  Mobile	
  And	
  The	
  Cloud?	
  

           We	
  are	
  heading	
  into	
  an	
  age	
  of	
  context	
  where	
  systems	
  can	
  predict	
  your	
  next	
  move.	
  The	
  New	
  
           England	
  Patriots	
  are	
  already	
  using	
  these	
  technologies	
  to	
  try	
  to	
  predict	
  when	
  you'll	
  buy	
  your	
  
           next	
  beer	
  while	
  siong	
  in	
  the	
  stadium.	
  These	
  predic+ve	
  systems	
  are	
  built	
  on	
  five	
  exponen+ally	
  
           growing	
  technologies:	
  wearable	
  computers,	
  sensors,	
  big	
  databases,	
  social	
  behavior,	
  and	
  
           loca+on	
  data.	
  	
  
           	
  
           As	
  you	
  Tweet,	
  move	
  around,	
  check	
  in,	
  take	
  photos	
  or	
  do	
  other	
  things	
  this	
  contextual	
  web	
  
           learns	
  more	
  about	
  you,	
  your	
  behavior,	
  and	
  tries	
  to	
  figure	
  out	
  what	
  you	
  might	
  do	
  next	
  and	
  how	
  
           it	
  might	
  help	
  you	
  do	
  that.	
  A	
  great	
  example	
  that	
  shipped	
  in	
  2012	
  is	
  Google	
  Now	
  but	
  more	
  are	
  
           coming.	
  We'll	
  discuss	
  the	
  impacts	
  that	
  these	
  predic+ve	
  technologies	
  will	
  have	
  on	
  all	
  of	
  us.	
  


TopRankMarke+ng.com	
  
New Media Law
                                                 Even	
  a	
  Small	
  Legal	
  Blunder	
  Can	
  End	
  Up	
  In	
  the	
  
                                                 Headlines	
  
         “Are	
  you	
  staying	
  on	
  
                                                 The	
  original	
  Ocean’s	
  11	
  finds	
  the	
  Rat	
  Pack	
  smack	
  dab	
  in	
  the	
  middle	
  of	
  a	
  Vegas	
  
         the	
  right	
  side	
  of	
  the	
     heist.	
  While	
  that	
  example	
  may	
  be	
  extreme,	
  it	
  is	
  important	
  that	
  in	
  your	
  online	
  
                                                 marke+ng	
  ac+vi+es	
  -­‐	
  when	
  your	
  business	
  involves	
  pos+ng	
  content,	
  offering	
  
                   law?”	
                       commentary	
  on	
  current	
  events,	
  commissioning	
  studies	
  -­‐	
  that	
  you	
  stay	
  on	
  the	
  
                                                 right	
  side	
  of	
  the	
  law.	
  
                                                 Media	
  law	
  may	
  not	
  seem	
  a	
  pressing	
  concern	
  in	
  everyday	
  business	
  in	
  the	
  typical	
  
                                                 organiza+on.	
  Yet	
  every	
  so	
  osen,	
  a	
  legal	
  blunder	
  in	
  the	
  online	
  space	
  makes	
  
                                                 headlines.	
  Staying	
  on	
  top	
  of	
  new	
  media	
  laws	
  can	
  help	
  you:	
  
                                                 •      Protect	
  your	
  company	
  from	
  li+ga+on.	
  
                                                 •      Prevent	
  missteps	
  outside	
  the	
  law	
  in	
  regards	
  to	
  labor	
  and	
  employment,	
  
                                                        intellectual	
  property	
  rights,	
  securi+es	
  and	
  consumer	
  privacy.	
  
                                                 New	
  media	
  law	
  is	
  indeed	
  navigable	
  and	
  that	
  the	
  risks	
  inherent	
  to	
  doing	
  
                                                 business	
  in	
  the	
  current	
  online	
  environment	
  are	
  manageable.	
  All	
  ac+vi+es	
  in	
  
                                                 business	
  pose	
  risks,	
  yet	
  the	
  payoffs	
  are	
  poten+ally	
  huge.	
  	
  
                                                 In	
  this	
  sec+on,	
  legal	
  experts	
  will	
  share	
  their	
  advice	
  on	
  new	
  media	
  law	
  and	
  the	
  
                                                 intersec+on	
  with	
  social	
  media,	
  copyright,	
  contracts,	
  collabora+ons	
  and	
  more	
  
                                                 as	
  aVendees	
  aVempt	
  to	
  navigate	
  seemingly	
  murky	
  legal	
  waters	
  in	
  the	
  age	
  of	
  
                                                 new	
  media.	
  
Image	
  via	
  ShuVerstock	
  	
                	
  

TopRankMarke+ng.com	
  
New Media Law
                                     John	
  Corcoran	
                          Brian	
  Wassom	
  
                                     The	
  Smart	
  Business	
  Revolu+on	
     Honigman	
  Miller	
  
                                     blog	
                                      Schwartz	
  and	
  Cohn,	
  LLP	
  
                                     @johncorcoran	
                             @bdwassom	
  
                                     SmartBusinessRevolu+on.com	
                wassom.com	
  
                                     	
                                          	
  



       Social	
  Media	
  and	
  the	
  Law:	
  Emerging	
                         Social	
  Media	
  and	
  the	
  Law:	
  Emerging	
  Legal	
  
       Legal	
  Issues	
  and	
  ObligaGons	
                                      Issues	
  and	
  ObligaGons	
  

       As	
  the	
  social	
  media	
  landscape	
  con+nues	
                     Personal	
  iden++es	
  have	
  value.	
  Don’t	
  use	
  a	
  
       to	
  evolve,	
  legal	
  issues	
  will	
  develop	
  and	
                person’s	
  name	
  or	
  photo	
  to	
  promote	
  your	
  
       companies	
  ac+vely	
  engaged	
  in	
  leveraging	
                       business	
  if	
  you’re	
  not	
  sure	
  you	
  have	
  the	
  
       social	
  media	
  will	
  need	
  to	
  stay	
  on	
  their	
              rights	
  to	
  use	
  it.	
  
       toes.	
  Always	
  remember	
  to	
  disclose	
  
       affiliate	
  rela+onships,	
  avoid	
  using	
  other	
  
       companies'	
  trademarks	
  or	
  copyrights,	
  and	
  
       respect	
  employees'	
  separate	
  personal	
  
       social	
  media	
  accounts.	
  	
  


TopRankMarke+ng.com	
  
New Media Law
                                                     Art	
  Neill	
  
                                                     New	
  Media	
  Rights	
  
                                                     @newmediarights	
  
                                                     newmediarights.org	
  
                                                     	
  



              Legal	
  Ease	
  –	
  What	
  You	
  Should	
  Know	
  to	
  Stay	
  on	
  the	
  Right	
  Side	
  of	
  the	
  Law	
  

              Having	
  a	
  working	
  knowledge	
  of	
  copyright	
  when	
  sharing	
  video	
  on	
  the	
  Internet	
  is	
  
              important.	
  	
  	
  
              The	
  chance	
  you'll	
  actually	
  be	
  sued	
  for	
  an	
  isolated	
  infringing	
  video	
  on	
  the	
  internet	
  is	
  low,	
  
              but	
  geong	
  your	
  video	
  taken	
  down	
  can	
  have	
  all	
  kinds	
  of	
  other	
  consequences.	
  You	
  could	
  
              get	
  an	
  account	
  strike.	
  	
  Account	
  strikes	
  may	
  prevent	
  you	
  from	
  becoming	
  a	
  YouTube	
  
              partner,	
  for	
  instance.	
  Two	
  or	
  three	
  strikes	
  can	
  get	
  an	
  account	
  completely	
  banned,	
  
              erasing	
  the	
  +me	
  and	
  money	
  you've	
  spent,	
  and	
  the	
  goodwill	
  created	
  by	
  your	
  channel.	
  	
  
              Knowing	
  your	
  rights	
  can	
  keep	
  you	
  crea+ng	
  rather	
  wrapped	
  up	
  in	
  legal	
  disputes.	
  




TopRankMarke+ng.com	
  
Mobile
                                            Mobile:	
  AnyGme	
  Anywhere	
  Access	
  For	
  Consumers	
  
           “How	
  can	
  your	
            Sammy	
  Davis,	
  Jr.,	
  would	
  have	
  marveled	
  at	
  the	
  technology	
  available	
  today.	
  	
  
                                            Marketers	
  of	
  his	
  era	
  certainly	
  didn’t	
  need	
  to	
  worry	
  about	
  digital	
  downloads,	
  
       business	
  get	
  ahead	
  of	
     smartphones	
  or	
  tablet	
  shopping.	
  	
  Fast	
  forward	
  to	
  the	
  realm	
  of	
  our	
  New	
  Media	
  
                                            Rat	
  Pack:	
  according	
  to	
  a	
  study	
  by	
  mobile	
  manufacturer	
  Ericsson	
  by	
  the	
  year	
  
        consumers	
  who	
  are	
           2020	
  there	
  will	
  be	
  over	
  50	
  billion	
  connected	
  devices.	
  
                                            	
  
       already	
  constantly	
  on	
        Mobile	
  phones	
  have	
  become	
  smarter	
  and	
  consumers	
  hungrier	
  for	
  informa+on	
  
                                            to	
  help	
  them	
  make	
  beVer	
  buying	
  decisions.	
  Recent	
  findings	
  from	
  Smart	
  Media	
  
             the	
  go?”	
                  Tips	
  include:	
  
                                            •  The	
  average	
  response	
  +me	
  to	
  an	
  email	
  is	
  90	
  minutes.	
  	
  The	
  average	
  
                                                    response	
  +me	
  to	
  a	
  text	
  message	
  is	
  90	
  seconds.	
  
                                            •  61%	
  of	
  people	
  said	
  that	
  if	
  they	
  tried	
  to	
  access	
  a	
  website	
  that	
  wasn’t	
  
                                                    op+mized	
  for	
  mobile	
  they	
  would	
  visit	
  the	
  website	
  of	
  a	
  compe+tor.	
  
                                            •  1	
  out	
  of	
  every	
  8	
  smartphone	
  users	
  will	
  search	
  for	
  beVer	
  pricing	
  on	
  a	
  
                                                    product	
  or	
  service	
  while	
  at	
  the	
  store.	
  
                                            	
  
                                            Mobile	
  use	
  is	
  growing.	
  People	
  access	
  the	
  web	
  from	
  retail	
  stores,	
  from	
  work,	
  
                                            while	
  in	
  transit,	
  and	
  almost	
  anywhere	
  imaginable.	
  How	
  can	
  your	
  business	
  get	
  
                                            ahead	
  of	
  consumers	
  who	
  are	
  already	
  constantly	
  on	
  the	
  go?	
  
                                            	
  
                                            In	
  this	
  chapter,	
  you	
  will	
  learn	
  how	
  to	
  op+mize	
  content	
  for	
  mobile	
  
                                            consump+on.	
  Learn	
  how	
  to	
  cater	
  to	
  the	
  connected	
  consumer	
  in	
  2013	
  and	
  
Image	
  via	
  ShuVerstock	
  	
           beyond	
  with	
  these	
  +ps	
  and	
  guidelines.	
  	
  

TopRankMarke+ng.com	
  
Mobile
                                           Dan	
  Keldsen	
                           Brian	
  Wong	
  
                                           Informa+on	
  Architect	
                  Kiip	
  
                                           @dankeldsen	
                              @brian_wong	
  
                                           Informa+onArchitected.com	
                kiip.com	
  
                                           	
                                         	
  



       The	
  Art	
  of	
  Mobile	
  Business	
                                          The	
  Art	
  of	
  Mobile	
  Business	
  
       If	
  you're	
  looking	
  to	
  engage	
  employees,	
                           The	
  in+macy	
  of	
  the	
  mobile	
  device	
  can	
  
       customers,	
  partners,	
  suppliers,	
  or	
  anyone	
                           help	
  you	
  build	
  closer	
  rela+onships	
  with	
  
       else,	
  keep	
  in	
  mind	
  that	
  it's	
  a	
  two-­‐way	
  street.	
        consumers	
  by	
  crea+ng	
  a	
  connec+on	
  that	
  
       If	
  you	
  want	
  to	
  GET	
  engagement,	
  you	
  need	
  to	
              is	
  less	
  interrup+ve	
  and	
  more	
  personal	
  
       GIVE	
  engagement,	
  and	
  keep	
  your	
                                      than	
  ever	
  before.	
  
       engagement	
  loops	
  constantly	
  running.	
  
       Without	
  a	
  plan	
  to	
  feed	
  engagement,	
  be	
  
       prepared	
  for	
  your	
  engagement	
  efforts	
  to	
  
       starve	
  and	
  wither	
  away.	
  Here's	
  a	
  hint:	
  mobile	
  
       may	
  be	
  the	
  key.	
  


TopRankMarke+ng.com	
  
Content Marketing
                                              Win	
  Big	
  With	
  Killer	
  Content	
  MarkeGng	
  
           “92%	
  of	
  U.S.	
  adults	
     Just	
  like	
  a	
  gourmet	
  meal	
  in	
  Las	
  Vegas,	
  your	
  content	
  marke+ng	
  plan	
  is	
  
                                              made	
  up	
  of	
  many	
  ingredients.	
  Marketers	
  are	
  using	
  content	
  in	
  all	
  the	
  
         read	
  content	
  online,	
         ways	
  you	
  might	
  expect:	
  	
  	
  

          spending	
  more	
  than	
          • 
                                              • 
                                                    Blogs	
  
                                                    Social	
  Channels	
  
        seven	
  hours	
  per	
  week	
       •     Press	
  Releases	
  
                                              •     Email	
  Marke+ng	
  
         looking	
  for	
  content.”	
        However,	
  content	
  marke+ng	
  also	
  extends	
  to	
  mobile	
  apps,	
  events,	
  
                                              gamifica+on	
  and	
  elsewhere.	
  
                                              Ninety-­‐two	
  percent	
  of	
  U.S.	
  adults	
  read	
  content	
  online,	
  spending	
  more	
  
                                              than	
  seven	
  hours	
  per	
  week	
  looking	
  for	
  content	
  (this	
  is	
  higher	
  among	
  the	
  
                                              younger	
  age	
  groups).	
  Further,	
  Americans	
  read	
  three	
  to	
  four	
  ar+cles	
  per	
  
                                              session	
  and	
  watch	
  two	
  to	
  three	
  videos	
  per	
  session,	
  on	
  average,	
  though	
  
                                              they	
  note	
  this	
  number	
  is	
  higher	
  among	
  males	
  for	
  both	
  ar+cles	
  and	
  
                                              videos.	
  
                                              In	
  this	
  chapter,	
  you	
  will	
  learn	
  how	
  to	
  hone	
  in	
  on	
  the	
  content	
  you	
  should	
  
                                              be	
  crea+ng.	
  You	
  will	
  discover	
  content	
  planning	
  strategies	
  to	
  help	
  you	
  
                                              directly	
  +e	
  content	
  marke+ng	
  efforts	
  with	
  business	
  objec+ves	
  and	
  
                                              consistently	
  create	
  interes+ng,	
  meaningful	
  content	
  for	
  your	
  audience.	
  
Image	
  via	
  ShuVerstock	
  	
  


TopRankMarke+ng.com	
  
Content Marketing
                                        Ann	
  Handley	
                 Lee	
  Odden	
  
                                        Marke+ngProfs	
                  TopRank	
  Online	
  Marke+ng	
  
                                        @marke+ngprofs	
                 @leeodden	
  
                                        Marke+ngProfs.com	
              TopRankMarke+ng.com	
  
                                        	
                               	
  



        The	
  Scoop	
  On	
  Content	
  MarkeGng:	
  From	
                Myth-­‐BusGng	
  Social,	
  SEO	
  &	
  Content	
  
        IdeaGon	
  to	
  Influence	
  
                                                                            90%	
  of	
  B2B	
  marketers	
  include	
  content	
  
        Give	
  your	
  content	
  wings	
  and	
  roots.	
  Focus	
        marke+ng	
  in	
  their	
  mix	
  and	
  while	
  content	
  
        not	
  on	
  just	
  crea+ng	
  content.	
  Instead,	
              investment	
  is	
  on	
  the	
  rise,	
  numerous	
  "myths"	
  
        focus	
  on	
  crea+ng	
  content	
  that's	
  worth	
              distract	
  marketers	
  from	
  achieving	
  success.	
  
        sharing.	
  	
                                                      For	
  example,	
  the	
  idea	
  that	
  content	
  marke+ng	
  
        The	
  best	
  content	
  marketers	
  involve	
  their	
           is	
  simply	
  adding	
  more	
  content	
  can	
  result	
  in	
  a	
  
        customers	
  at	
  a	
  fundamental	
  level,	
  by	
               tremendous	
  waste	
  of	
  resources.	
  Quality,	
  not	
  
        puong	
  their	
  customers	
  at	
  the	
  heart	
  of	
           quan+ty	
  rules	
  the	
  day	
  to	
  beVer	
  aVract,	
  
        their	
  larger	
  story,	
  and	
  allowing	
  them	
  to	
        engage	
  and	
  convert	
  new	
  customers.	
  That	
  
        share	
  it,	
  all	
  across	
  the	
  social	
  web.	
            said,	
  a	
  quan+ty	
  of	
  quality	
  works	
  just	
  fine.	
  

                                                                            	
  
TopRankMarke+ng.com	
  
Content Marketing
                                        Guy	
  Kawasaki	
  
                                        Alltop.com	
  
                                                                                            Did	
  You	
  Know?	
  
                                        @guykawasaki	
                                      Top	
  B2B	
  Content	
  Marke+ng	
  
                                        apethebook.com	
  
                                        	
                                                  Tac+cs:	
  
                                                                                            87%	
  -­‐	
  Social	
  Media	
  
     BusinessNext	
  Keynote	
                                                              83%	
  -­‐	
  Ar+cles	
  
     Wri+ng	
  is	
  an	
  art	
  form,	
  and	
  a	
  book	
  is	
  an	
  end	
  in	
  
     itself‹don¹t	
  write	
  a	
  book	
  solely	
  because	
  it	
  is	
  a	
  
                                                                                            78%	
  -­‐	
  eNewsleVers	
  
     means	
  to	
  an	
  end.	
  The	
  good	
  reasons	
  to	
  write	
  a	
  book	
  
     are	
  the	
  desire	
  to	
  enrich	
  people¹s	
  lives,	
  to	
  further	
  a	
  
                                                                                            77%	
  -­‐	
  Blogs	
  
     cause,	
  to	
  achieve	
  an	
  intellectual	
  milestone,	
  and	
  to	
  
     get	
  something	
  off	
  your	
  chest.	
  The	
  bad	
  reasons	
  are	
  
                                                                                            71%	
  -­‐	
  Case	
  Studies	
  
     to	
  make	
  a	
  lot	
  of	
  money	
  or	
  to	
  increase	
  your	
                ContentMarke+ngIns+tute.com	
  
     consul+ng	
  or	
  speaking	
  
     business.	
  



TopRankMarke+ng.com	
  
Content Marketing
                                             John	
  Meyer	
                         Spud	
  Hilton	
  
                                             Lemon.ly	
                              S.F.	
  Chronicle	
  
                                             @johntmeyer	
                           @spudhilton	
  
                                             Lemon.ly	
                              SFgate.com/
                                             	
                                      badla+tude	
  
                                                                                     	
  


        An	
  Infographic	
  is	
  Worth	
  a	
  Thousand	
                              Road	
  Map	
  to	
  Storytelling:	
  WriGng	
  That	
  
        Words	
  (and	
  Clicks)	
                                                       Turns	
  Visitors	
  Into	
  Loyal	
  Readers	
  
        83%	
  of	
  all	
  learning	
  is	
  visual.	
  We	
  live	
  in	
  a	
         Wri+ng	
  without	
  a	
  point	
  is	
  just	
  typing.	
  
        data	
  driven	
  world	
  that	
  is	
  proliferated	
  with	
                  Finding	
  the	
  angle	
  or	
  premise	
  of	
  a	
  story	
  can	
  
        marke+ng	
  messages	
  and	
  new	
  content.	
  	
                             be	
  as	
  easy	
  as	
  asking:	
  1)	
  Why	
  do	
  I	
  want	
  to	
  
        Learn	
  to	
  tell	
  a	
  story	
  through	
  visuals	
  to	
  cut	
           tell	
  this	
  story?	
  2)	
  Who	
  are	
  the	
  readers?	
  3)	
  
        through	
  the	
  cluVer,	
  but	
  never	
  lose	
  site	
  of	
                What	
  message	
  or	
  point	
  do	
  I	
  want	
  readers	
  
        your	
  narra+ve.	
                                                              to	
  take	
  away	
  from	
  this	
  story?	
  




TopRankMarke+ng.com	
  
Content Marketing
      Did	
  You	
  Know?	
                                              Chris	
  Ducker	
  
                                                                         ChrisDucker.com	
  
      Top	
  goals	
  for	
  content	
                                   @chriscducker	
  
      marke+ng:	
                                                        ChrisDucker.com	
  
                                                                         	
  
      51%	
  -­‐	
  Lead	
  Genera+on	
  
                                                 45	
  Things	
  New	
  Media	
  Content	
  Creators	
  Can	
  
      38%	
  -­‐	
  Brand	
  Awareness	
         Outsource	
  to	
  Virtual	
  Assistants	
  to	
  Help	
  Grow	
  Their	
  
                                                 Business	
  
      34%	
  -­‐	
  Though	
  Leadership	
  
                                                 As	
  content	
  creators,	
  working	
  smart	
  instead	
  of	
  hard	
  is	
  
      77%	
  -­‐	
  Sales	
                      something	
  we	
  should	
  be	
  engrossed	
  with.	
  Working	
  
                                                 with	
  virtual	
  staff	
  allows	
  us	
  to	
  concentrate	
  on	
  
      71%	
  -­‐	
  Customer	
  Aquisi+on	
      CREATING	
  the	
  content,	
  so	
  our	
  virtual	
  assistants	
  can	
  
      BtoB	
  Research	
  Insights	
  2012	
  
                                                 then	
  focus	
  on	
  the	
  marke+ng	
  side	
  of	
  things.	
  	
  
                                                 This	
  equates	
  to	
  more	
  +me	
  spent	
  crea+ng	
  content	
  that	
  
                                                 truly	
  focuses	
  on	
  solving	
  problems	
  and	
  shaping	
  lives,	
  
                                                 rather	
  than	
  just	
  producing	
  marke+ng	
  'fluff'.	
  

TopRankMarke+ng.com	
  
Content Marketing
                                   Sam	
  Fiorella	
  
                                   Sensei	
  Marke+ng	
  
                                   @samfiorella	
  
                                   SenseiWisdom.com	
  
                                   	
  



    A	
  Look	
  Into	
  The	
  Future	
  Of	
  Influence	
  MarkeGng	
  

    Influence	
  Marke+ng	
  Tip:	
  Change	
  your	
  data	
  points	
  and	
  focus.	
  Word	
  of	
  Mouth	
  (WOM)	
  was	
  once	
  an	
  effec+ve	
  
    amplifier	
  of	
  brand	
  messages	
  and	
  influence	
  over	
  a	
  target	
  audience.	
  However,	
  it	
  has	
  been	
  disrupted	
  by	
  the	
  
    overload	
  of	
  data	
  and	
  opinion	
  in	
  social	
  media	
  channels,	
  that	
  are	
  readily	
  shared	
  and	
  eagerly	
  consumed	
  across	
  
    a	
  dizzying	
  array	
  of	
  devices.	
  Social	
  influence	
  scoring	
  plavorms	
  have	
  aVempted	
  to	
  sort	
  out	
  who	
  is	
  truly	
  
    influen+al,	
  yet	
  the	
  lack	
  of	
  context	
  and	
  limited	
  data	
  sources	
  u+lized	
  have	
  resulted	
  in	
  crea+ve	
  campaigns	
  
    dictated	
  by	
  plavorm	
  and	
  the	
  influencer,	
  not	
  the	
  decision	
  maker.	
  
    To	
  be	
  effec+ve,	
  marketers	
  must	
  move	
  past	
  these	
  plavorms	
  and	
  reorient	
  their	
  focus	
  on	
  the	
  consumer,	
  their	
  
    decision-­‐making	
  process	
  and	
  where	
  they	
  are	
  in	
  the	
  purchase	
  lifecycle.	
  These	
  new	
  data	
  points	
  will	
  create	
  a	
  
    new	
  influence	
  marke+ng	
  universe,	
  where	
  campaigns	
  revolve	
  around	
  the	
  customer,	
  not	
  the	
  influence	
  
    plavorm.	
  Influence	
  marke+ng	
  can	
  be	
  held	
  accountable	
  to	
  transac+ons,	
  not	
  just	
  amplifica+on.	
  


TopRankMarke+ng.com	
  
Video
                                           OpGmize	
  Your	
  Video	
  Strategy	
  For	
  Fan	
  Preferences	
  
     “Americans	
  viewed	
                In	
  the	
  1998	
  movie	
  “The	
  Rat	
  Pack”,	
  Ray	
  LioVa	
  and	
  Don	
  Cheadle	
  took	
  on	
  the	
  
                                           roles	
  of	
  a	
  life+me	
  playing	
  the	
  real	
  life	
  Rat	
  Pack	
  on	
  the	
  big	
  screen.	
  For	
  the	
  new	
  
    nearly	
  11	
  billion	
  video	
     media	
  rat	
  pack	
  the	
  screen	
  might	
  be	
  smaller	
  but	
  the	
  roles	
  they’re	
  playing	
  are	
  
                                           just	
  as	
  important	
  when	
  it	
  comes	
  to	
  using	
  video	
  to	
  create	
  content	
  and	
  build	
  
    ads	
  in	
  October	
  2012.”	
       community.	
  
                                           The	
  past	
  year	
  has	
  seen	
  a	
  38%	
  increase	
  in	
  the	
  number	
  of	
  people	
  accessing	
  video	
  
                                           online	
  and	
  a	
  34%	
  increase	
  in	
  accessing	
  video	
  on	
  smartphones.	
  The	
  2013	
  B2B	
  
                                           Content	
  Marke+ng	
  report	
  from	
  Content	
  Marke+ng	
  Ins+tute	
  and	
  
                                           Marke+ngProfs	
  found	
  that:	
  
                                           •      70%	
  of	
  B2B	
  content	
  marketers	
  use	
  videos.	
  
                                           •      Use	
  of	
  video	
  has	
  risen	
  from	
  52%	
  in	
  2011	
  to	
  70%	
  in	
  2012.	
  
                                           •      58%	
  rate	
  videos	
  as	
  the	
  most	
  effec+ve	
  content	
  marke+ng	
  tac+c.	
  
                                           Video	
  adver+sing	
  has	
  also	
  proven	
  effec+ve;	
  Americans	
  viewed	
  nearly	
  11	
  billion	
  
                                           video	
  ads	
  in	
  October,	
  with	
  each	
  of	
  the	
  top	
  5	
  video	
  ad	
  proper+es	
  delivering	
  
                                           more	
  than	
  1	
  billion	
  video	
  ads	
  (comScore).	
  	
  
                                           If	
  you	
  are	
  ready	
  to	
  tap	
  into	
  an	
  informa+on-­‐hungry	
  online	
  audience	
  hundreds	
  of	
  
                                           millions	
  of	
  people	
  strong,	
  the	
  +ps	
  in	
  this	
  sec+on	
  are	
  for	
  you.	
  Learn	
  how	
  to	
  
                                           create	
  engaging	
  video	
  content,	
  op+mize	
  with	
  keyword	
  rich	
  descrip+ons,	
  and	
  
                                           gain	
  insight	
  from	
  those	
  spending	
  +me	
  in	
  front	
  of	
  the	
  camera.	
  
Image	
  via	
  ShuVerstock	
  	
  
                                           	
  
TopRankMarke+ng.com	
  
Video
                                        Kai	
  Soremekun	
              Angelique	
  Toschi	
  
                                        WhoisCHICK.com	
                Interna+onal	
  Academy	
  
                                        @whoischick	
                   of	
  Web	
  Television	
  
                                        WhoIsChick.com	
                @lhriangel	
  
                                        	
                              AngeliqueToschi.com	
  
                                                                        	
  


        DirecGng	
  Your	
  Way	
  Out	
  of	
  a	
  Paper	
  Bag	
         Social	
  Media	
  &	
  Web	
  Series:	
  Shouldn’t	
  
                                                                            They	
  Get	
  Married	
  Already?	
  
        Learn	
  to	
  communicate	
  with	
  your	
  crew	
  
        through	
  the	
  medium	
  they	
  know	
  best.	
  	
             Engagement	
  is	
  key.	
  Rather	
  then	
  puong	
  
        Communica+ng	
  your	
  vision	
  through	
  the	
                  your	
  content	
  out	
  and	
  forgeong	
  about	
  it,	
  
        senses	
  (pictures,	
  sounds)	
  far	
  outweighs	
               make	
  efforts	
  to	
  communicate	
  with	
  your	
  
        words,	
  which	
  can	
  osen	
  be	
  misinterpreted.	
           audience,	
  respond	
  to	
  messages,	
  and	
  make	
  
                                                                            them	
  feel	
  like	
  they	
  are	
  a	
  part	
  of	
  the	
  
                                                                            decision	
  making	
  process.	
  This	
  grows	
  your	
  
                                                                            community	
  and	
  shows	
  your	
  fans	
  that	
  you	
  
                                                                            respect	
  and	
  appreciate	
  them,	
  which	
  in	
  the	
  
                                                                            need	
  will	
  make	
  your	
  community	
  stronger.	
  


TopRankMarke+ng.com	
  
Video
                                                Dave	
  Taylor	
  
                                                @davetaylor	
  
                                                AskDaveTaylor.com	
  
                                                	
  




           Quick	
  And	
  Dirty	
  Video	
  ProducGon	
  Workshop	
  For	
  Your	
  First	
  YouTube	
  Video	
  

           I	
  don't	
  need	
  to	
  tell	
  you	
  how	
  popular	
  YouTube	
  is	
  and	
  how	
  if	
  you	
  take	
  my	
  workshop	
  you'll	
  be	
  
           able	
  to	
  learn	
  about	
  fast,	
  easy	
  ways	
  to	
  produce	
  video.	
  What	
  you	
  might	
  not	
  realize	
  is	
  that	
  
           uploading	
  your	
  video	
  using	
  a	
  helper	
  app	
  means	
  that	
  you're	
  unlikely	
  to	
  add	
  keywords	
  and	
  a	
  
           descrip+on,	
  and	
  that's	
  like	
  shoo+ng	
  your	
  video	
  upload	
  in	
  the	
  foot.	
  Not	
  good!	
  Instead,	
  always	
  
           jump	
  onto	
  YouTube	
  itself	
  and	
  spend	
  the	
  extra	
  minute	
  or	
  two	
  crea+ng	
  an	
  accurate,	
  keyword-­‐
           rich	
  descrip+on	
  and	
  making	
  sure	
  that	
  the	
  keywords	
  themselves	
  broadly	
  describe	
  your	
  new	
  
           movie.	
  




TopRankMarke+ng.com	
  
Video
                                            Al	
  Thompson	
                       Annunziata	
  
                                            ValDean	
  Entertainment	
             Gianzero	
  
                                            @althompsoninc	
                       Ivy	
  Media	
  Group,	
  Inc.	
  
                                            lenoxaveseries.com	
                   @nunzitweets	
  
                                            	
                                     Annunziata.com	
  
                                                                                   	
  


        AcGng	
  Up!	
  How	
  To	
  Do	
  Your	
  Best	
  Work	
                       AcGng	
  Up!	
  How	
  To	
  Do	
  Your	
  Best	
  Work	
  
        For	
  Any	
  Screen	
                                                          For	
  Any	
  Screen	
  
        A	
  lot	
  of	
  people	
  get	
  into	
  ac+ng	
  and	
  put	
                Even	
  though	
  it	
  feels	
  like	
  everybody	
  and	
  his	
  
        school	
  on	
  the	
  back	
  burner.	
  You	
  always	
                       brother	
  are	
  making	
  a	
  web	
  series,	
  there	
  
        need	
  something	
  to	
  fall	
  back	
  on,	
  especially	
                  really	
  is	
  a	
  core	
  community	
  you	
  should	
  join	
  
        for	
  a	
  young	
  person	
  trying	
  to	
  be	
  an	
  actor.	
             in	
  order	
  to	
  network	
  and	
  enhance	
  your	
  
        You	
  need	
  to	
  be	
  more	
  of	
  a	
  business	
  person	
              visibility.	
  	
  They	
  are	
  a	
  suppor+ve,	
  crea+ve	
  
        than	
  an	
  actor;	
  you	
  need	
  to	
  be	
  able	
  to	
  get	
          group,	
  essen+al	
  to	
  sustaining	
  a	
  career	
  in	
  
        the	
  right	
  business	
  people	
  on	
  your	
  team.	
                     the	
  web	
  series	
  world.	
  
        who	
  have	
  your	
  best	
  interests	
  in	
  mind.	
  



TopRankMarke+ng.com	
  
Podcasting
                                             Podcasters	
  Go	
  All	
  In	
  With	
  InteresGng	
  Content	
  
        “For	
  businesses,	
  the	
         When	
  fans	
  from	
  all	
  over	
  the	
  country	
  came	
  to	
  see	
  the	
  Rat	
  Pack	
  in	
  Vegas,	
  they	
  
        opportunity	
  is	
  not	
  in	
     knew	
  they	
  were	
  going	
  to	
  get	
  their	
  money’s	
  worth.	
  	
  Similarly,	
  podcas+ng	
  is	
  a	
  
                                             fantas+c	
  opportunity	
  for	
  companies	
  and	
  individuals	
  to	
  establish	
  exper+se,	
  
           the	
  number	
  of	
             build	
  their	
  brand	
  and	
  influence	
  consumers	
  through	
  portable	
  audio	
  content	
  
                                             they	
  can	
  digest	
  on	
  their	
  own	
  +me.	
  	
  
        listeners,	
  but	
  in	
  the	
     Edison	
  Research	
  shared	
  their	
  findings	
  on	
  the	
  current	
  state	
  of	
  podcas+ng:	
  

        number	
  of	
  engaged	
            •     The	
  podcas+ng	
  audience	
  has	
  migrated	
  from	
  early	
  adopters	
  to	
  more	
  
                                                   mainstream	
  media	
  consumers.	
  
            consumers.”	
                    •     Podcast	
  consumers	
  prefer	
  content	
  on	
  their	
  desktop,	
  but	
  mobile	
  phone	
  
                                                   media	
  consump+on	
  is	
  surging.	
  
                                             •     Those	
  consuming	
  podcasts	
  index	
  very	
  highly	
  for	
  social	
  networking.	
  
                                             NMX	
  Live	
  features	
  a	
  plethora	
  of	
  podcas+ng	
  experts,	
  sharing	
  their	
  experience	
  
                                             and	
  teachings	
  in	
  over	
  a	
  dozen	
  different	
  sessions.	
  Perhaps	
  you	
  are	
  just	
  star+ng	
  
                                             out,	
  or	
  looking	
  to	
  op+mize	
  your	
  exis+ng	
  podcast	
  collec+on.	
  Maybe	
  you’re	
  
                                             already	
  established	
  and	
  ready	
  to	
  up	
  your	
  audio	
  content	
  game	
  with	
  interviews,	
  
                                             or	
  more	
  effec+vely	
  +e	
  your	
  podcas+ng	
  strategy	
  to	
  your	
  business	
  goals.	
  
                                             In	
  this	
  sec+on	
  you’ll	
  find	
  answers	
  to	
  ques+ons	
  such	
  as:	
  How	
  can	
  you	
  ensure	
  a	
  
                                             steady	
  schedule	
  of	
  interes+ng,	
  high	
  quality	
  content	
  for	
  listeners?	
  How	
  can	
  you	
  
                                             most	
  effec+vely	
  market	
  your	
  podcast	
  content	
  and	
  build	
  your	
  audience?	
  Read	
  
Image	
  via	
  ShuVerstock	
  	
  
                                             on	
  for	
  +ps	
  to	
  help	
  you	
  with	
  your	
  content	
  planning,	
  op+miza+on,	
  distribu+on.	
  

TopRankMarke+ng.com	
  
Podcasting
                                       Jaime	
  Tardy	
                    Farnoosh	
  Brock	
  
                                       Eventual	
  Millionaire	
           Prolific	
  Living	
  Inc.	
  
                                       @eventualmillion	
                  @prolificliving	
  
                                       EventualMillionaire.com	
           ProlificLiving.com	
  
                                       	
                                  	
  


       How	
  To	
  Create	
  Amazing	
  Interviews	
  For	
                    How	
  To	
  EffecGvely	
  Podcast	
  To	
  A	
  Global	
  
       Your	
  Podcast	
                                                        Audience	
  

       The	
  BEST	
  way	
  to	
  access	
  and	
  meet	
  hard-­‐to-­‐        My	
  best	
  podcas+ng	
  +p	
  is	
  to	
  remember	
  
       reach	
  people	
  is	
  to	
  interview	
  them.	
  They	
              that	
  you	
  are	
  podcas+ng	
  for	
  the	
  listener,	
  
       get	
  the	
  benefit	
  of	
  reaching	
  your	
  audience,	
            not	
  yourself.	
  Don't	
  ever	
  get	
  so	
  enchanted	
  
       and	
  you	
  get	
  to	
  start	
  a	
  rela+onship	
  with	
           with	
  yourself	
  or	
  your	
  own	
  voice	
  that	
  you	
  
       them.	
                                                                  forget	
  the	
  listener.	
  Always	
  keep	
  the	
  
                                                                                listener	
  in	
  mind	
  and	
  podcast	
  with	
  sincerity	
  
                                                                                and	
  honesty.	
  




TopRankMarke+ng.com	
  
Podcasting
                                          Jenn	
  Swanson	
                    Jason	
  Cabassi	
  
                                          Communica+on	
  Diva	
               ‘The	
  Walking	
  Dead’	
  
                                          @jennswanson2	
                      Cast	
  
                                          Communica+onDiva.com	
               @jasonandkaren	
  
                                          	
                                   WalkingDeadCast.com	
  
                                                                               	
  


       The	
  Top	
  Reasons	
  Why	
  Bloggers	
  Should	
                       Tips	
  and	
  Techniques	
  For	
  Building	
  A	
  
       Launch	
  A	
  Podcast!	
                                                  Successful	
  Fan	
  Podcast	
  	
  
       Worry	
  less	
  about	
  edi+ng/perfec+ng	
  and	
                        When	
  you	
  first	
  get	
  started,	
  act	
  as	
  if	
  you	
  
       making	
  things	
  slick.	
  People	
  listen	
  because	
                already	
  have	
  the	
  audience	
  you	
  want,	
  in	
  
       they	
  want	
  to	
  feel	
  a	
  connec+on	
  with	
  you	
  as	
        size	
  and	
  character.	
  Be	
  persistent	
  with	
  it	
  
       a	
  human	
  being,	
  so	
  liVle	
  glitches	
  and	
                   and	
  you'll	
  draw	
  them	
  to	
  you.	
  
       imperfec+ons	
  allow	
  the	
  REAL	
  you	
  to	
  come	
  
       across.	
  It	
  makes	
  you	
  more	
  of	
  a	
  "regular"	
  
       person	
  they	
  can	
  relate	
  to	
  on	
  a	
  personal	
  
       level.	
  



TopRankMarke+ng.com	
  
Podcasting
                                          Jason	
  Van	
  Orden	
               Pat	
  Flynn	
  
                                          Internet	
  Business	
  Mastery	
     The	
  Smart	
  Passive	
  Income	
  
                                          @jasonvo	
                            Blog	
  
                                          InternetBusinessMastery.com	
         @pavlynn	
  
                                          	
                                    SmartPassiveIncome.com	
  
                                                                                	
  

        Media	
  Money:	
  5	
  AcGon	
  Plans	
  For	
                           Proven	
  Methods	
  To	
  Use	
  Free	
  In	
  Your	
  
        ProfiGng	
  From	
  Your	
  Blog,	
  Podcast	
  or	
                       Business	
  To	
  Get	
  More	
  Traffic,	
  More	
  
        WebTV	
  Show	
                                                           Subscribers	
  and	
  More	
  Customers	
  
        The	
  best	
  way	
  to	
  make	
  money	
  from	
  your	
               People	
  misunderstand	
  using	
  'free'	
  in	
  their	
  
        content	
  is	
  to	
  sell	
  informa+on	
  to	
  your	
                 business	
  all	
  of	
  the	
  +me.	
  Free	
  is	
  NOT	
  a	
  
        audience.	
  An	
  easy	
  way	
  to	
  make	
  money	
  is	
             business	
  model,	
  it's	
  a	
  strategy	
  within	
  a	
  
        to	
  offer	
  group	
  coaching	
  calls	
  that	
  guide	
               business	
  model	
  -­‐	
  an	
  indirect	
  path	
  to	
  
        clients	
  through	
  the	
  solu+on	
  to	
  one	
  of	
  their	
        revenue	
  or	
  some	
  other	
  goal	
  that	
  you	
  
        biggest	
  pains.	
  With	
  PayPal	
  and	
  a	
  free	
                 might	
  have	
  with	
  your	
  website.	
  Make	
  sure	
  
        conference	
  line,	
  you	
  can	
  sell	
  coaching	
  call	
           that	
  path	
  is	
  complete.	
  
        access	
  star+ng	
  this	
  week.	
  


TopRankMarke+ng.com	
  
Podcasting
                                        Rob	
  Walch	
                      Lou	
  Mongello	
  
                                        Libsyn	
                            WDW	
  Radio	
  
                                        @podcast411	
                       @loumongello	
  
                                        Libsyn.com	
                        LouMongello.com	
  
                                        	
                                  	
  



        Audio	
  PodcasGng	
  –	
  Doing	
  It	
  All	
  From	
  Your	
        7	
  Ways	
  To	
  Find,	
  Sign	
  and	
  Profit	
  From	
  
        iPad	
                                                                 Sponsors	
  For	
  Your	
  Brand	
  
                                                                               	
  	
  
        For	
  each	
  female	
  podcaster,	
  there	
  are	
  over	
  
                                                                               Be	
  Everywhere.	
  Always.	
  Create	
  content	
  in	
  
        3,600	
  female	
  bloggers.	
  	
  If	
  you	
  are	
  a	
  
                                                                               the	
  way	
  that	
  people	
  are	
  most	
  comfortable	
  
        blogger	
  and	
  want	
  to	
  stand	
  out	
  from	
  the	
  
                                                                               consuming	
  it:	
  audio,	
  video,	
  blog,	
  book,	
  
        crowd,	
  start	
  podcas+ng.	
  	
  Now,	
  you	
  can	
  
                                                                               streaming	
  and	
  in-­‐person.	
  Make	
  your	
  own	
  
        podcast	
  100%	
  from	
  your	
  iPad,	
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                                                                               opportuni+es.	
  
        you	
  want,	
  whenever	
  you	
  want.	
  




TopRankMarke+ng.com	
  
Websites
                                      User	
  Experience	
  +	
  FuncGonality	
  =	
  Great	
  Design	
  
   “A	
  great	
  website	
           A	
  well-­‐designed	
  Las	
  Vegas	
  casino	
  website	
  can	
  draw	
  in	
  first	
  +mers	
  and	
  repeat	
  
                                      visitors	
  alike.	
  	
  Design	
  is	
  not	
  only	
  about	
  graphic	
  elements	
  or	
  outward	
  
  design	
  must	
  cater	
  to	
     appearances;	
  usability,	
  ease	
  of	
  naviga+on	
  and	
  func+on	
  are	
  all	
  top	
  priori+es	
  
                                      for	
  a	
  corporate	
  or	
  e-­‐commerce	
  website.	
  Errors	
  and	
  bugs,	
  site	
  func+onality	
  
    the	
  needs	
  of	
  the	
       and	
  speed,	
  and	
  naviga+on	
  issues	
  are	
  among	
  the	
  top	
  causes	
  of	
  lost	
  purchases	
  
                                      and	
  shopping	
  cart	
  dropouts,	
  according	
  to	
  Econsultancy.	
  
            user.”	
                  97%	
  of	
  websites	
  fail	
  at	
  user	
  experience,	
  according	
  to	
  Forrester	
  Research.	
  
                                      Failing	
  to	
  plan	
  is	
  planning	
  to	
  fail.	
  A	
  great	
  website	
  design	
  must	
  also	
  cater	
  to	
  
                                      the	
  needs	
  of	
  the	
  user,	
  in	
  order	
  to	
  aVract,	
  engage	
  and	
  convert	
  them	
  to	
  
                                      customers.	
  A	
  well-­‐designed	
  site	
  caters	
  to	
  customers	
  and	
  search	
  engines	
  with	
  
                                      proper	
  structure,	
  meta	
  data	
  and	
  technical	
  specs	
  that	
  make	
  it	
  easier	
  for	
  the	
  
                                      site	
  to	
  rank	
  higher	
  and	
  be	
  found.	
  But	
  what	
  is	
  the	
  purpose	
  of	
  appearing	
  in	
  
                                      search	
  results?	
  	
  
                                      Usability	
  tes+ng	
  is	
  also	
  important	
  during	
  design,	
  launch,	
  and	
  on	
  an	
  ongoing	
  
                                      basis.	
  How	
  do	
  people	
  find	
  your	
  site?	
  How	
  does	
  your	
  site	
  assist	
  them	
  in	
  
                                      decision	
  making	
  and	
  comple+ng	
  a	
  purchase?	
  Are	
  there	
  barriers	
  causing	
  lost	
  
                                      sales	
  or	
  subscribers?	
  It	
  may	
  be	
  +me	
  to	
  look	
  at	
  your	
  exis+ng	
  site	
  with	
  a	
  more	
  
                                      cri+cal	
  eye,	
  to	
  see	
  if	
  there	
  are	
  opportuni+es	
  to	
  beVer	
  serve	
  your	
  customers.	
  
                                      Use	
  the	
  +ps	
  in	
  this	
  sec+on	
  to	
  improve	
  your	
  website	
  design,	
  usability	
  and	
  
                                      ul+mately,	
  your	
  boVom	
  line.	
  



TopRankMarke+ng.com	
  
Websites
                                           Andy	
  Hayes	
                    Mitch	
  Canter	
  
                                           Hayes	
  Media	
  Group	
          Studio	
  Nash	
  Vegas	
  
                                           @andrewghayes	
                    @studionashvegas	
  
                                           AndyHayes.com	
                    StudioNashVegas.com	
  
                                           	
                                 	
  


       Live	
  Website	
  CriGques:	
  When	
  You’re	
  Too	
                    Advanced	
  Blog	
  Design:	
  The	
  Latest	
  Tools,	
  
       Close,	
  You	
  Can’t	
  See	
  It	
                                      Trends	
  &	
  Best	
  PracGces	
  You	
  Can	
  
                                                                                  Implement	
  Today!	
  
       Get	
  feedback.	
  	
  Then	
  get	
  some	
  more	
  
       feedback.	
  As	
  the	
  saying	
  goes,	
  you	
  don't	
                If	
  there's	
  any	
  design	
  "trend"	
  that	
  you	
  
       know	
  what	
  you	
  don't	
  know	
  -­‐	
  and	
  only	
  by	
         should	
  focus	
  on,	
  then	
  make	
  sure	
  your	
  site	
  
       asking	
  your	
  current	
  customers,	
  as	
  well	
  as	
              is	
  responsive	
  to	
  a	
  mobile	
  device.	
  	
  	
  
       poten+al	
  clients	
  (or	
  even	
  beVer,	
  the	
                      Mobile	
  devices	
  aren't	
  going	
  anywhere,	
  
       people	
  who	
  said	
  no),	
  can	
  you	
  incorporate	
               and	
  it's	
  up	
  to	
  content	
  creators	
  to	
  give	
  
       that	
  useful	
  informa+on	
  into	
  your	
  plans.	
  	
               users	
  the	
  best	
  experience	
  for	
  viewing	
  
       Also,	
  work	
  on	
  asking	
  beVer	
  ques+ons.	
                      their	
  content.	
  
       	
  


TopRankMarke+ng.com	
  
Websites
                                        Peter	
  VanRysdam	
  
                                        352	
  Media	
  Group	
  
                                        @peter352	
  
                                                                                               Did	
  You	
  Know?	
  
                                        352media.com	
                                         9	
  Common	
  Ecommerce	
  
                                        	
  
                                                                                               Website	
  Usability	
  Issues:	
  
                                                                                               1.	
  No	
  cost	
  es+mate	
  before	
  checkout	
  
                                                                                               2.	
  Too	
  much	
  info	
  for	
  registra+on	
  
    Defining	
  &	
  Maximizing	
  Conversions	
  Through	
  Be`er	
                            3.	
  Missing	
  auto-­‐fill	
  on	
  forms	
  
    Usability	
                                                                                4.	
  Absent	
  les	
  rail	
  filter	
  
                                                                                               5.	
  No	
  instruc+on	
  for	
  input	
  format	
  
    When	
  it	
  comes	
  to	
  websites,	
  we	
  focus	
  way	
  too	
  much	
              6.	
  Poorly	
  op+mized	
  search	
  
    on	
  design.	
  While	
  it	
  is	
  important	
  to	
  have	
  a	
  good-­‐looking	
     7.	
  Messy	
  top	
  naviga+on	
  
    site,	
  it’s	
  even	
  more	
  important	
  to	
  make	
  sure	
  it	
  works.	
  	
     8.	
  No	
  user	
  reviews	
  
    I’m	
  not	
  talking	
  about	
  the	
  programming,	
  though	
  that	
                  9.	
  Registra+on	
  required	
  to	
  purchase	
  
    should	
  work,	
  too.	
  I’m	
  talking	
  about	
  conver+ng	
  your	
                  measuringusability.com	
  
    casual	
  visitors	
  in	
  to	
  loyal	
  readers.	
  Op+mize	
  your	
  CTA	
  
    and	
  drive	
  visitors	
  to	
  it.	
  And	
  make	
  sure	
  you’re	
  using	
  
    analy+cs,	
  so	
  you	
  can	
  test	
  and	
  tweak	
  to	
  determine	
  
    what	
  works.	
  


TopRankMarke+ng.com	
  
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New Media Rat Pack - Content & Community Visual eBook from #NMX & @TopRank
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New Media Rat Pack - Content & Community Visual eBook from #NMX & @TopRank

  • 1. 52  Tips  on  Content  &  Community   From  the  Top  New  Media  Experts   TopRankMarke+ng.com  
  • 2. The Rat Pack is Back “I  think  my  greatest  ambi1on   in  life  is  to  pass  on  to  others   The  New  Media  Rat  Pack  Takes  on  NMX  Las  Vegas   what  I  know.”   -­‐Frank  Sinatra   In  the  1960’s,  the  Rat  Pack  ran  Vegas.    Fans  poured  into  the  city  of  lights  from  all   over  the  country,  to  hear  the  likes  of  Frank  Sinatra,  Dean  Mar+n,  Sammy  Davis,   Jr.,  Joey  Bishop,  and  Peter  Lawford  perform.       Seeing  the  Rat  Pack  live  was  an  experience.    People  would  even  sleep  in  their  cars   or  hotel  lobby’s  just  for  the  opportunity  to  see  the  legendary  group  perform.   Not  unlike  the  Rat  Pack  of  the  1960’s,  the  New  Media  Rat  Pack  presented  by   TopRank  and  NMX  is  an  experience.  On  January  5-­‐8,  2013,  aVendees  will  gather   from  all  over  the  country  to  gain  insight  from  some  of  the  top  performers  in  new   media.       NMX  2013  promises  to  be  a  truly  memorable  experience  for  all  in  aVendance.     This  Visual  eBook  serves  as  a  preview  to  what  is  to  be  the  best  BlogWorld  show   you’ve  ever  seen.    It  is  filled  with  +ps,  tac+cs  and  advice  from  52  NMX  Live   speakers,  on  topics  ranging  from  branding  to  podcas+ng.       Remember:  What  happens  in  Vegas  doesn’t  stay  in  Vegas;  it  ends  up  on  the  social   web!   NMX  &  TopRank  Online  Marke+ng   Image  via  ShuVerstock     TopRankMarke+ng.com  
  • 3. NMX Speakers & Topics Branding   Mobile   Linda  Sherman  Ÿ  Dorie  Clark  Ÿ  Marcy  Massura     Dan  Keldsen  Ÿ  Brian  Wong   Michael  Brito       Content  MarkeGng   Blogging   Ann  Handley  Ÿ  Lee  Odden  Ÿ  Guy  Kawasaki       David  Risley  Ÿ  Bill  Belew  Ÿ  David  Gass   John  Meyer  Ÿ  Spud  Hilton  Ÿ  Chris  Ducker     Gary  Arndt  Ÿ  Dre  Areda  Ÿ  Jeremiah  Giehl     Sam  Fiorella   Patrice  Yursik  Ÿ  BriV  Michaellian       Video   Social  Media   Kai  Soremekun  Ÿ  Angelique  Toschi  Ÿ  Dave  Taylor       Jay  Baer  Ÿ  ScoV  Abel  Ÿ  Jus+n  Levy     Al  Thompson  Ÿ  Annunziata  Gianzero   Lin  Humphrey  Ÿ  Aaron  Hockley  Ÿ    Mitch  Joel     Stephanie  Sammons  Ÿ  Chris+ne  Crandell     PodcasGng   MaV  Ridings  Ÿ    Mark  Miller  Ÿ  Amy  Vernon   Jamie  Tardy  Ÿ  Farnoosh  Brock  Ÿ  Jenn  Swanson       Robert  Scoble   Jason  Cabassi  Ÿ  Jason  Van  Orden  Ÿ  Pat  Flynn       Rob  Walch  Ÿ  Lou  Mongello   New  Media  Law     John  Corcoran  Ÿ  Brian  Wassom  Ÿ  Art  Neill   Websites     Andy  Hayes  Ÿ  Mitch  Canter  Ÿ  Peter  VanRysdam   Image  via  ShuVerstock     TopRankMarke+ng.com  
  • 4. Branding Brand  PercepGon  Is  Invaluable   “The  effect  of   The  Rat  Pack  had  a  percieved  value  based  on  the  quality  of  their  shows  as  well   as  the  promo+ons  that  went  along  with  them.    In  an  age  of  hyperconnected   customer  par+cipa+on   consumers,  branding  is  even  more  important.    Your  company  has  the   opportunity  to  become  more  recognizable,  popular,  and  loved  among  fans  and   with  social  media  on   customers.   Brands  have  a  value  all  of  their  own.    While  products  and  services  may  come   brands  is  undeniable.”   and  go,  a  brand  will  typically  outlive  these  changes.    Branding  your  company   online  is  an  essen+al  element  for  building  a  business  in  today’s  world.  Socially   connected  companies  can  not  only  par+cipate  in  the  conversa+on  around  their   brand,  but  help  drive  it.   Researchers  at  IDG  Group  recently  found  that  just  about  every  consumer  now   uses  social  media  and  that  brand  percep+on  is  a  massive  sales  driver.     •  95%  of  consumers  now  use  at  least  one  social  network   •  44%  more  likely  to  purchase  based  on  posi+ve  brand  exposure   •  44%  of  consumers  more  likely  to  recommend  the  brand  to  a  friend   The  +ps  you’ll  find  in  this  sec+on  can  help  you  achieve  the  same  posi+ve   outcomes  for  your  business.  Use  this  guide  to  help  define  your  brand  voice  and   story;  discover  new  strategies  for  building  your  brand  across  search,  social  and   even  offline.   Image  via  ShuVerstock     TopRankMarke+ng.com  
  • 5. Branding Dorie  Clark   Linda  Sherman   Forbes  &  Harvard   Courage  Group   Business  Review   @lindasherman   @dorieclark   LindaSherman.net   DorieClark.com       The  Digital  Divide  –  Why  Brands  Don’t  Get  It   Build  A  Personal  Brand  That  Benefits   Your  Company   You  don’t  need  to  be  in  the  marke+ng   department  to  make  Social  Business  relevant   If  you  want  to  build  a  loyal  community   to  your  career.  An  engineer  can  contribute   around  your  blog,  get  clear  about  why   and  support  ideas  cross-­‐department  within   companies  may  be  nervous  you’ll  build   the  company  and  build  a  following  as  an   up  your  brand  on  their  dime,  then  leave.   expert  in  his  field  externally.   Allay  their  fears  by  showing  how  your   brand  benefits  their  ROI.     Best  example:  your  content  brings  in   new  inquiries  or  customers.   TopRankMarke+ng.com  
  • 6. Branding Marcy  Massura   Michael  Brito   Weber  Shandwick   Edelman   @marcymassura   @britopian   MarcyMassura.com   britopian.com       These  Brands  Get  It  –  These  Brands  Don’t   The  New  Influencers:  Brand  Advocacy  Inside   &  Out   The  best  brands,  the  ones  who  are  really   ‘owning’  the  social  space  right  now,  are   Brands  must  do  more  than  just  "empower"   BRAVE.  They  take  risks  and  experiment;  in   their  brand  advocates.  They  must  "enable"   general,  they  are  bold  in  their  approach.     them  by  crea+ng  specific  programs  that   Cuong  through  the  noise  is  not  for  the  +mid.   encompass  content,  measurement,  longevity   If  you  want  to  be  a  winning  social  brand,  you   of  the  program,  and  more  importantly,   have  to  take  a  deep  breath  and  jump  in.  The   understand  how  their  content  can  feed  into   bigger  the  splash,  the  braver  you  are.   the  overall  marke+ng  strategy.     TopRankMarke+ng.com  
  • 7. Blogging Frequency  In  Blogging  Is  Key  To  Success   Visitors  find  comfort  when  they  visit  the  same  Las  Vegas  hotel,  restaurant,  or  casino   “Marketers  must   mul+ple  +mes  and  have  a  pleasant  and  consistent  experience.  Similarly,  to  create  a   posi+ve  experience  with  our  blog  we  must  take  an  op+mized  approach  by  determining   take  an  op+mized   who  our  readers  are  and  what  they’re  looking  for  when  they  visit.   approach  to   A  recent  industry  survey  from  Hubspot  shows  that  92%  of  companies  who  blog  several   +mes  per  day  have  acquired  a  customer  from  their  blog.   blogging.”   However,  further  findings  published  on  jequllas.com  uncovered  that:   •  Over  65%  of  business  blogs  haven’t  been  updated  in  a  year  or  more   •  81%  of  businesses  agree  having  a  blog  is  useful  or  cri+cal  to  their  business   •  But  less  than  35%  blog  more  frequently  than  once  per  month.   While  it’s  understood  that  blogging  can  benefit  a  business  as  well  as  drive  leads,  it  can   be  difficult  to  +e  these  results  back  to  business  objec+ves.    This  disconnect  may  make   it  difficult  to  jus+fy  the  +me  and  investment  required  to  build  and  scale  a  successful   business  blog.   In  this  sec+on,  you  will  learn  how  to  iden+fy  the  people  with  whom  it  is  most   advantageous  for  your  company  to  connect.  You  will  discover  research  and  planning   tac+cs  to  assist  you  in  recognizing  your  compe++ve  advantage.  Finally,  you  will  learn   about  op+mizing  a  blogging  strategy  that’s  built  to  scale  with  both  your  business   Image  via  ShuVerstock     objec+ves  and  audience  needs  in  mind.   TopRankMarke+ng.com  
  • 8. Blogging David  Risley   Bill  Belew   Blog  Marke+ng  Academy   BillBelew.com   @davidrisley   @thetrafficprof   BlogMarke+ngAcademy.com   BillBelew.com       Blog  MoneGzaGon  Overview:  What  Are   4  Concrete  Steps  to  Get  1,000,000   Your  OpGons  To  Make  Money  With  A  Blog?   Relevant  Unique  Visitors  to  Your  Blog   If  you  want  to  make  money  with  your  blog,   Know  the  benchmarks  -­‐  how  many  posts,   never  forget  your  job  is  to  create  a  desirable   which  SEO  parameters  are  key,  how  osen   outcome  in  the  lives  of  your  readers.  That   you  should  post  and  how  long  it  will  take   outcome  needs  to  be  something  they'll  pay   to  reach  your  traffic  goals  -­‐  and  you  will  be   for  and  find  valuable.     able  to  pace  yourself  accordingly.     Remember,  businesses  sell  things;  as  a   Add  to  that  the  right  personality  and  you,   blogger,  you're  not  exempt  from  these  basic   too,  can  see  1,000,000  real  and  relevant   rules.   visitors  to  your  blog.   TopRankMarke+ng.com  
  • 9. Blogging David  Gass   @davidgass   Did  You  Know?   BuyingandSellingWebsites.com   The  average  budget     spent  on  company   blogs  and  social  media   increased  from  9%  in   How  Much  Can  I  Sell  My  Blog  For?   2009,  to  21%  in  2012.   Blogs  can  become  more  than  just  a  revenue  stream  or  a   HubSpot  Blogging  Study  2012   vehicle  for  writers  to  share  their  insight.    As  you  build  a  blog,   think  with  the  end  in  mind.  Do  you  have  an  exit  plan  for  the   blog?    Do  you  plan  on  contribu+ng  to  the  website  forever?    Or   would  you  like  to  build  an  audience  that  could  be  of  great   value  to  another  business  in  the  future?    The  poten+al  to  sell   a  blog  is  more  than  a  dream,  it  is  reality.       My  +p  for  all  bloggers:  Treat  the  blog  as  a  business,  not  just  a   website.    With  that  in  mind,  you  will  build  an  asset  that  has   value  and  could  poten+ally  be  sold  one  day.   TopRankMarke+ng.com  
  • 10. Blogging Gary  Arndt   Dre  Armeda   Everything  Everywhere   Sucuri  Security   @everywheretrip   @dremeda   Everything-­‐Everywhere.com   Sucuri.net       The  Digital  Divide  –  Why  Brands  Don’t   How  Anyone  Can  Hack  Your  Wordpress   Get  It   Site  In  Less  Than  5  Minutes  and  What   You  Can  Do  To  Prevent  It   What  separates  you  from  the  big  media   companies  is  your  personality.  Don't  try  to   When  it  comes  to  blog  security,  the  two   compete  with  them  at  their  own  game.   biggest  factors  leading  to  being  hacked  or   Express  yourself,  make  your  opinions   infected  are  outdated  sosware  and  poor   known  and  be  personable.     passwords.  If  you  want  to  keep  your  site   up  and  clean,  and  your  readers  safe,  be   sure  to  use  strong  passwords  and  keep   your  website  sosware  up-­‐to-­‐date!   TopRankMarke+ng.com  
  • 11. Blogging Jeramiah  Giehl   Patrice  Yursik   para-­‐Dox  parABLEs   Afrobella   @justparaDOX   @afrobella   ParadoxParables.org   Afrobella.com       Three  Very  Unique  Ways  To  Build  A   How  To  Actually  Grow  A  BIG  Brand  &   Massive  Community   Community  With  Just  A  Simple  Blog   Focus  on  being  the  best  you  that  you  can   Follow  your  passion  and  create  an  online   be.  Be  transparent  and  make  your  work  a   plavorm  that’s  genuinely  reflec+ve  of   journey;  a  process  people  can  go  on  with   yourself,  your  interests  and  your  beliefs.   you.   That  will  ensure  you  never  lose  that  passion   for  your  subject  maVer,  and  that  your   readers  will  respond  to  you  in  a  similar   fashion.  Staying  true  to  yourself  always   pays  off  in  the  long  run.   TopRankMarke+ng.com  
  • 12. Blogging Bri`  Michaellian   Work  Smart  Lifestyle   @mamabriV   Did  You  Know?   WorkSmartLifestyle.com   Plavorms  used  by  the  top  100     blogs:   49%  -­‐  Wordpress   How  To  Build  Your  Blog  Community:   Three  Top  Bloggers  Share  Their  Secrets   14%  -­‐  Custom   If  you  want  to  build  a  loyal  community   7%  -­‐  Movable  Type   around  your  blog,  get  clear  about  who   you  are,  what  makes  your  voice  unique   6%  -­‐  Drupal   and  what  your  core  message  and  values   are.    Once  you  understand  this,  you  can   4%  -­‐  BlogSmith   develop  an  editorial  calendar  that   naturally  aVracts  the  type  of  person  who   TechCrunch.com   is  looking  for  your  message.   TopRankMarke+ng.com  
  • 13. Social Media PosiGve  Social  Exposure  =  Consumer  SaGsfacGon   “Social  media  is   The  Rat  Pack  was  originally  thought  to  be  nothing  more  than  a  lounge  pop   culture  fad  of  the  1960’s.  Comparably,  sites  like  Facebook  and  TwiVer  were   helping  brands  build   ini+ally  perceived  as  liVle  more  than  fads  or  +mewasters  for  teens.  Today,   many  companies  s+ll  struggle  to  aVribute  sales  to  social  ac+vi+es,  yet  the   trust,  loyalty,  and   influence  of  social  ac+vity  on  consumers  is  undeniable.   brand  recogni+on.”   A  survey  of  tech  buyers  by  IDG  found  that  a  whopping  95%  of  companies  use   at  least  one  social  media  site  and  that  exposure  to  a  product  on  that  site  had   a  posi+ve  effect  on  their  likelihood  to  purchase  by  44%.  Social  exposure  also   posi+vely  affects  a  consumer’s  overall  sa+sfac+on  with  a  company,   willingness  to  recommend  the  company  to  others,  and  brand  loyalty.   Social  media  is  helping  brands  build  trust,  loyalty  and  brand  recogni+on,   among  other  measurable  benefits.  A  recent  study  from  Nielson  finds:   •  92%  of  global  consumers  say  they  trust  earned  media  above  all  other   forms  of  adver+sing.     •  58%  of  trust  messages  on  company  websites.   •  50%  find  content  in  emails  they  consented  to  receive  to  be  credible.   In  this  sec+on,  you  will  find  +ps  and  best  prac+ces  to  help  you  successfully   navigate  the  social  media  marke+ng  landscape  and  more  effec+vely  convey   your  brand’s  story  to  your  prospects  and  customers.     Image  via  ShuVerstock     TopRankMarke+ng.com  
  • 14. Social Media Jay  Baer   Sco`  Abel   Convince  &  Convert   The  Content  Wrangler   @jaybaer   @scoVabel   ConvinceandConvert.com   TheContentWrangler.com       YouGlity:  Why  Smart  Companies  Focus   Finding  Time  To  Make  Social  Work  For   on  Helping,  Not  Selling   You   Change  your  marke+ng  objec+ve  from   Can't  find  +me  to  innovate?  Nonsense.   selling  to  helping.  If  you  sell  something,   Your  daily  rou+ne  is  riddled  with   you  make  a  customer  today.  If  you  help   inefficiencies.  Where  to  start?  Priori+ze   someone,  you  may  create  a  customer  for   your  day.  Allocate  specific  +me  for  each   life.  Try  to  make  your  marke+ng  so  useful   task.  Automate  everything  possible.  Start   people  would  theore+cally  pay  for  it.  If   with  your  email  inbox;  harness  the  power   you  make  your  marke+ng  astoundingly   of  rules  to  route  messages  to  folders.   useful,  your  customers  will  do  your   Unsubscribe  from  non-­‐essen+al  bulk  mail   promo+onal  work  for  you.   lists.   TopRankMarke+ng.com  
  • 15. Social Media JusGn  Levy   Citrix   @jus+nlevy   jus+nrlevy.com     It’s  A  Mobile  And  Social  World  –  How  To  Succeed  In  It   Just  because  a  company  has  an  ac+ve  social  media  presence,  it  does  not  make   them  a  "social  business".    To  evolve  from  having  a  branded  TwiVer  account  and   Facebook  page  into  becoming  a  social  business,  companies  must  engage  all   members  of  their  ecosystem  (employees,  customers  and  partners)  while   developing  integrated  strategies  that  +e  to  business  objec+ves.     Companies  moving  into  this  next  phase  will  need  to  ini+ally  focus  on  designing   flexible  frameworks,  social  governance  and  opera+onal  processes  that  are  the   founda+onal  building  blocks  social  strategies  can  be  built  on.   TopRankMarke+ng.com  
  • 16. Social Media Lin  Humphrey   Aaron  Hockley   PhD  Student   Hockley  Photography   @linhumphrey   @ahockley   About.me/linhumphrey   SplatPhoto.com       The  Connected  Consumer   You’re  A  Be`er  Photographer  Than  You   Realize:  Photography  Tips  For  New  Media   Companies  that  understand  the   connected  consumer  will  appeal  to  their   As  you  make  photos  for  use  in  social   sense  of  self  and  aim  for  authen+c  word   media,  consider  the  size/orienta+on.     of  mouth  from  these  influen+al   Avatars  and  profile  photos  are  osen   customers.  Connected  consumers  signal   square,  so  keep  that  in  mind  when  making   their  innova+on  as  part  of  their  iden+ty  to   the  image.    If  you're  crea+ng  a  photo  for   their  network  through  their  consump+on   your  blog,  consider  whether  square,   and  buying  choices-­‐-­‐smart  marketers  will   landscape  (horizontal)  or  portrait  (ver+cal)   make  the  mechanism  to  share  as  simple   orienta+on  will  look  best  with  your  site's   and  compelling  as  possible.   theme.   TopRankMarke+ng.com  
  • 17. Social Media Mitch  Joel   Twist  Image   @mitchjoel   TwistImage.com/blog     How  To  Find,  Grow,  Connect  And  Influence  Your  Network   Now  that  everyone  is  on  social  networks,  sharing  and  conversing,  how  do  you  adapt  your   business  to  capitalize  on  just  how  much  our  world  has  changed  and  get  the  edge  on  where  all   of  this  is  taking  us?  I  think  we've  moved  past  disrup+on  into  uncharted  territory.  This  is  a  +me   of  great  upheaval  in  business.  The  challenge  is  that  most  businesses  don't  know  how  to  adapt;   most  of  the  people  who  are  working  for  these  companies  don't  know  how  to  change.     Technology  hasn't  just  transformed  how  we  buy  or  sell  our  wares  to  consumers,  or  how  we   connect  socially.  Technology  has  sent  business  through  a  rapid  state  of  gene+c  muta+on  and   we're  s+ll  in  the  middle  of  this  evolu+on.  I  call  this  moment  in  +me  purgatory.  We're  not  in   hell...  but  this  certainly  isn't  heaven  either.  CTRL+ALT+DEL  will  both  clear  the  brush  and  act  as  a   roadmap  through  this  purgatory.     TopRankMarke+ng.com  
  • 18. Social Media Stephanie  Sammons   ChrisGne  Crandell   Wired  Advisor,  LLC   New  Business  Strategies   @stephsammons   @chriscrandell   StephanieSammons.com   Chris+neCrandell.com       7  Powerful  LinkedIn  MarkeGng  Strategies   It’s  A  Mobile  And  Social  World  –  How  To   for  Building  Your  Business   Succeed  In  It   Don't  overlook  LinkedIn  as  a  rich  social   B2B  and  B2C  buyers  are  in  charge.    Before   media  channel  for  cul+va+ng   you  start  to  engage  with  prospects,  do   rela+onships,  driving  traffic  to  your  blog,   deep  research  to  understand  their  buyers’   and  developing  new  leads  for  your   journey.  Use  primary  interviews,  focus   business.  No  maVer  what  kind  of  business   groups,  and  round  tables  to  define  their   you  are  in,  geong  involved  in  a   life+me  experience.  Then  align  your   professional  network  of  over  187  Million   company’s  processes  directly  to  this   ac+ve  and  engaged  members  can  help   journey.    You  should  see  a  40-­‐70%   you  get  to  the  next  level.   increase  in  revenue.   TopRankMarke+ng.com  
  • 19. Social Media Ma`  Ridings   SideraWorks   @techguerilla   SideraWorks.com/blog     The  New  Influencers:  Brand  Advocacy  Inside  &  Out   One  of  the  most  valuable,  but  woefully  ignored,  assets  for  advocacy  is  siong  right  under  your   nose:  your  employees.    They  can  be  the  key  to  building  an  incredibly  effec+ve  and  profitable   advocacy  network,  one  that  is  proven  to  move  the  sales  needle  and  drive  brand  affinity.     Building  advocates  from  the  inside  out  is  not  as  much  a  marke+ng  exercise  as  it  is  an  exercise   in  organiza+onal  improvement.    Sure,  there  are  risks  to  be  managed,  guidance  to  be  issued,   and  structured  incen+ves  to  put  into  place.    However,  with  the  right  approach,  these  can  be   easily  mi+gated  and  the  impact  is  far  greater  and  longer  las+ng  than  with  simple  external   advocacy  programs  alone.    If  your  employees  aren't  passionate  about  your  organiza+on,  how   can  you  expect  your  customers  to  be?     TopRankMarke+ng.com  
  • 20. Social Media Mark  Miller   Amy  Vernon   Nothing  But  Sharepoint   Internet  Media  Labs   @eusp   @amyvernon   NothingButSharepoint.com   Amyvernon.net       It’s  A  Mobile  And  Social  World  –  How  To   How  To  Build  Your  Blog  Community:   Succeed  In  It   Three  Top  Bloggers  Share  Their  Secrets   Social  media  is  not  a  plavorm,  it  is  a   My  biggest  +p?  Don't  be  stupid.  In  other   concept.  You  can  use  that  concept  to   words,  assume  that  everything  you  say   extend  your  community  and  build   digitally  can  and  will  be  public  at  some   rela+onships.   point.     It  doesn't  maVer  if  it's  in  a  private  email,  a   TwiVer  DM,  a  private  Facebook  group.  If   it's  going  to  embarrass  you,  don't  digitally   write  it  down.   TopRankMarke+ng.com  
  • 21. Social Media Robert  Scoble   Rackspace   @scobleizer   Scobleizer.com     What’s  Next  With  Social,  Mobile  And  The  Cloud?   We  are  heading  into  an  age  of  context  where  systems  can  predict  your  next  move.  The  New   England  Patriots  are  already  using  these  technologies  to  try  to  predict  when  you'll  buy  your   next  beer  while  siong  in  the  stadium.  These  predic+ve  systems  are  built  on  five  exponen+ally   growing  technologies:  wearable  computers,  sensors,  big  databases,  social  behavior,  and   loca+on  data.       As  you  Tweet,  move  around,  check  in,  take  photos  or  do  other  things  this  contextual  web   learns  more  about  you,  your  behavior,  and  tries  to  figure  out  what  you  might  do  next  and  how   it  might  help  you  do  that.  A  great  example  that  shipped  in  2012  is  Google  Now  but  more  are   coming.  We'll  discuss  the  impacts  that  these  predic+ve  technologies  will  have  on  all  of  us.   TopRankMarke+ng.com  
  • 22. New Media Law Even  a  Small  Legal  Blunder  Can  End  Up  In  the   Headlines   “Are  you  staying  on   The  original  Ocean’s  11  finds  the  Rat  Pack  smack  dab  in  the  middle  of  a  Vegas   the  right  side  of  the   heist.  While  that  example  may  be  extreme,  it  is  important  that  in  your  online   marke+ng  ac+vi+es  -­‐  when  your  business  involves  pos+ng  content,  offering   law?”   commentary  on  current  events,  commissioning  studies  -­‐  that  you  stay  on  the   right  side  of  the  law.   Media  law  may  not  seem  a  pressing  concern  in  everyday  business  in  the  typical   organiza+on.  Yet  every  so  osen,  a  legal  blunder  in  the  online  space  makes   headlines.  Staying  on  top  of  new  media  laws  can  help  you:   •  Protect  your  company  from  li+ga+on.   •  Prevent  missteps  outside  the  law  in  regards  to  labor  and  employment,   intellectual  property  rights,  securi+es  and  consumer  privacy.   New  media  law  is  indeed  navigable  and  that  the  risks  inherent  to  doing   business  in  the  current  online  environment  are  manageable.  All  ac+vi+es  in   business  pose  risks,  yet  the  payoffs  are  poten+ally  huge.     In  this  sec+on,  legal  experts  will  share  their  advice  on  new  media  law  and  the   intersec+on  with  social  media,  copyright,  contracts,  collabora+ons  and  more   as  aVendees  aVempt  to  navigate  seemingly  murky  legal  waters  in  the  age  of   new  media.   Image  via  ShuVerstock       TopRankMarke+ng.com  
  • 23. New Media Law John  Corcoran   Brian  Wassom   The  Smart  Business  Revolu+on   Honigman  Miller   blog   Schwartz  and  Cohn,  LLP   @johncorcoran   @bdwassom   SmartBusinessRevolu+on.com   wassom.com       Social  Media  and  the  Law:  Emerging   Social  Media  and  the  Law:  Emerging  Legal   Legal  Issues  and  ObligaGons   Issues  and  ObligaGons   As  the  social  media  landscape  con+nues   Personal  iden++es  have  value.  Don’t  use  a   to  evolve,  legal  issues  will  develop  and   person’s  name  or  photo  to  promote  your   companies  ac+vely  engaged  in  leveraging   business  if  you’re  not  sure  you  have  the   social  media  will  need  to  stay  on  their   rights  to  use  it.   toes.  Always  remember  to  disclose   affiliate  rela+onships,  avoid  using  other   companies'  trademarks  or  copyrights,  and   respect  employees'  separate  personal   social  media  accounts.     TopRankMarke+ng.com  
  • 24. New Media Law Art  Neill   New  Media  Rights   @newmediarights   newmediarights.org     Legal  Ease  –  What  You  Should  Know  to  Stay  on  the  Right  Side  of  the  Law   Having  a  working  knowledge  of  copyright  when  sharing  video  on  the  Internet  is   important.       The  chance  you'll  actually  be  sued  for  an  isolated  infringing  video  on  the  internet  is  low,   but  geong  your  video  taken  down  can  have  all  kinds  of  other  consequences.  You  could   get  an  account  strike.    Account  strikes  may  prevent  you  from  becoming  a  YouTube   partner,  for  instance.  Two  or  three  strikes  can  get  an  account  completely  banned,   erasing  the  +me  and  money  you've  spent,  and  the  goodwill  created  by  your  channel.     Knowing  your  rights  can  keep  you  crea+ng  rather  wrapped  up  in  legal  disputes.   TopRankMarke+ng.com  
  • 25. Mobile Mobile:  AnyGme  Anywhere  Access  For  Consumers   “How  can  your   Sammy  Davis,  Jr.,  would  have  marveled  at  the  technology  available  today.     Marketers  of  his  era  certainly  didn’t  need  to  worry  about  digital  downloads,   business  get  ahead  of   smartphones  or  tablet  shopping.    Fast  forward  to  the  realm  of  our  New  Media   Rat  Pack:  according  to  a  study  by  mobile  manufacturer  Ericsson  by  the  year   consumers  who  are   2020  there  will  be  over  50  billion  connected  devices.     already  constantly  on   Mobile  phones  have  become  smarter  and  consumers  hungrier  for  informa+on   to  help  them  make  beVer  buying  decisions.  Recent  findings  from  Smart  Media   the  go?”   Tips  include:   •  The  average  response  +me  to  an  email  is  90  minutes.    The  average   response  +me  to  a  text  message  is  90  seconds.   •  61%  of  people  said  that  if  they  tried  to  access  a  website  that  wasn’t   op+mized  for  mobile  they  would  visit  the  website  of  a  compe+tor.   •  1  out  of  every  8  smartphone  users  will  search  for  beVer  pricing  on  a   product  or  service  while  at  the  store.     Mobile  use  is  growing.  People  access  the  web  from  retail  stores,  from  work,   while  in  transit,  and  almost  anywhere  imaginable.  How  can  your  business  get   ahead  of  consumers  who  are  already  constantly  on  the  go?     In  this  chapter,  you  will  learn  how  to  op+mize  content  for  mobile   consump+on.  Learn  how  to  cater  to  the  connected  consumer  in  2013  and   Image  via  ShuVerstock     beyond  with  these  +ps  and  guidelines.     TopRankMarke+ng.com  
  • 26. Mobile Dan  Keldsen   Brian  Wong   Informa+on  Architect   Kiip   @dankeldsen   @brian_wong   Informa+onArchitected.com   kiip.com       The  Art  of  Mobile  Business   The  Art  of  Mobile  Business   If  you're  looking  to  engage  employees,   The  in+macy  of  the  mobile  device  can   customers,  partners,  suppliers,  or  anyone   help  you  build  closer  rela+onships  with   else,  keep  in  mind  that  it's  a  two-­‐way  street.   consumers  by  crea+ng  a  connec+on  that   If  you  want  to  GET  engagement,  you  need  to   is  less  interrup+ve  and  more  personal   GIVE  engagement,  and  keep  your   than  ever  before.   engagement  loops  constantly  running.   Without  a  plan  to  feed  engagement,  be   prepared  for  your  engagement  efforts  to   starve  and  wither  away.  Here's  a  hint:  mobile   may  be  the  key.   TopRankMarke+ng.com  
  • 27. Content Marketing Win  Big  With  Killer  Content  MarkeGng   “92%  of  U.S.  adults   Just  like  a  gourmet  meal  in  Las  Vegas,  your  content  marke+ng  plan  is   made  up  of  many  ingredients.  Marketers  are  using  content  in  all  the   read  content  online,   ways  you  might  expect:       spending  more  than   •  •  Blogs   Social  Channels   seven  hours  per  week   •  Press  Releases   •  Email  Marke+ng   looking  for  content.”   However,  content  marke+ng  also  extends  to  mobile  apps,  events,   gamifica+on  and  elsewhere.   Ninety-­‐two  percent  of  U.S.  adults  read  content  online,  spending  more   than  seven  hours  per  week  looking  for  content  (this  is  higher  among  the   younger  age  groups).  Further,  Americans  read  three  to  four  ar+cles  per   session  and  watch  two  to  three  videos  per  session,  on  average,  though   they  note  this  number  is  higher  among  males  for  both  ar+cles  and   videos.   In  this  chapter,  you  will  learn  how  to  hone  in  on  the  content  you  should   be  crea+ng.  You  will  discover  content  planning  strategies  to  help  you   directly  +e  content  marke+ng  efforts  with  business  objec+ves  and   consistently  create  interes+ng,  meaningful  content  for  your  audience.   Image  via  ShuVerstock     TopRankMarke+ng.com  
  • 28. Content Marketing Ann  Handley   Lee  Odden   Marke+ngProfs   TopRank  Online  Marke+ng   @marke+ngprofs   @leeodden   Marke+ngProfs.com   TopRankMarke+ng.com       The  Scoop  On  Content  MarkeGng:  From   Myth-­‐BusGng  Social,  SEO  &  Content   IdeaGon  to  Influence   90%  of  B2B  marketers  include  content   Give  your  content  wings  and  roots.  Focus   marke+ng  in  their  mix  and  while  content   not  on  just  crea+ng  content.  Instead,   investment  is  on  the  rise,  numerous  "myths"   focus  on  crea+ng  content  that's  worth   distract  marketers  from  achieving  success.   sharing.     For  example,  the  idea  that  content  marke+ng   The  best  content  marketers  involve  their   is  simply  adding  more  content  can  result  in  a   customers  at  a  fundamental  level,  by   tremendous  waste  of  resources.  Quality,  not   puong  their  customers  at  the  heart  of   quan+ty  rules  the  day  to  beVer  aVract,   their  larger  story,  and  allowing  them  to   engage  and  convert  new  customers.  That   share  it,  all  across  the  social  web.   said,  a  quan+ty  of  quality  works  just  fine.     TopRankMarke+ng.com  
  • 29. Content Marketing Guy  Kawasaki   Alltop.com   Did  You  Know?   @guykawasaki   Top  B2B  Content  Marke+ng   apethebook.com     Tac+cs:   87%  -­‐  Social  Media   BusinessNext  Keynote   83%  -­‐  Ar+cles   Wri+ng  is  an  art  form,  and  a  book  is  an  end  in   itself‹don¹t  write  a  book  solely  because  it  is  a   78%  -­‐  eNewsleVers   means  to  an  end.  The  good  reasons  to  write  a  book   are  the  desire  to  enrich  people¹s  lives,  to  further  a   77%  -­‐  Blogs   cause,  to  achieve  an  intellectual  milestone,  and  to   get  something  off  your  chest.  The  bad  reasons  are   71%  -­‐  Case  Studies   to  make  a  lot  of  money  or  to  increase  your   ContentMarke+ngIns+tute.com   consul+ng  or  speaking   business.   TopRankMarke+ng.com  
  • 30. Content Marketing John  Meyer   Spud  Hilton   Lemon.ly   S.F.  Chronicle   @johntmeyer   @spudhilton   Lemon.ly   SFgate.com/   badla+tude     An  Infographic  is  Worth  a  Thousand   Road  Map  to  Storytelling:  WriGng  That   Words  (and  Clicks)   Turns  Visitors  Into  Loyal  Readers   83%  of  all  learning  is  visual.  We  live  in  a   Wri+ng  without  a  point  is  just  typing.   data  driven  world  that  is  proliferated  with   Finding  the  angle  or  premise  of  a  story  can   marke+ng  messages  and  new  content.     be  as  easy  as  asking:  1)  Why  do  I  want  to   Learn  to  tell  a  story  through  visuals  to  cut   tell  this  story?  2)  Who  are  the  readers?  3)   through  the  cluVer,  but  never  lose  site  of   What  message  or  point  do  I  want  readers   your  narra+ve.   to  take  away  from  this  story?   TopRankMarke+ng.com  
  • 31. Content Marketing Did  You  Know?   Chris  Ducker   ChrisDucker.com   Top  goals  for  content   @chriscducker   marke+ng:   ChrisDucker.com     51%  -­‐  Lead  Genera+on   45  Things  New  Media  Content  Creators  Can   38%  -­‐  Brand  Awareness   Outsource  to  Virtual  Assistants  to  Help  Grow  Their   Business   34%  -­‐  Though  Leadership   As  content  creators,  working  smart  instead  of  hard  is   77%  -­‐  Sales   something  we  should  be  engrossed  with.  Working   with  virtual  staff  allows  us  to  concentrate  on   71%  -­‐  Customer  Aquisi+on   CREATING  the  content,  so  our  virtual  assistants  can   BtoB  Research  Insights  2012   then  focus  on  the  marke+ng  side  of  things.     This  equates  to  more  +me  spent  crea+ng  content  that   truly  focuses  on  solving  problems  and  shaping  lives,   rather  than  just  producing  marke+ng  'fluff'.   TopRankMarke+ng.com  
  • 32. Content Marketing Sam  Fiorella   Sensei  Marke+ng   @samfiorella   SenseiWisdom.com     A  Look  Into  The  Future  Of  Influence  MarkeGng   Influence  Marke+ng  Tip:  Change  your  data  points  and  focus.  Word  of  Mouth  (WOM)  was  once  an  effec+ve   amplifier  of  brand  messages  and  influence  over  a  target  audience.  However,  it  has  been  disrupted  by  the   overload  of  data  and  opinion  in  social  media  channels,  that  are  readily  shared  and  eagerly  consumed  across   a  dizzying  array  of  devices.  Social  influence  scoring  plavorms  have  aVempted  to  sort  out  who  is  truly   influen+al,  yet  the  lack  of  context  and  limited  data  sources  u+lized  have  resulted  in  crea+ve  campaigns   dictated  by  plavorm  and  the  influencer,  not  the  decision  maker.   To  be  effec+ve,  marketers  must  move  past  these  plavorms  and  reorient  their  focus  on  the  consumer,  their   decision-­‐making  process  and  where  they  are  in  the  purchase  lifecycle.  These  new  data  points  will  create  a   new  influence  marke+ng  universe,  where  campaigns  revolve  around  the  customer,  not  the  influence   plavorm.  Influence  marke+ng  can  be  held  accountable  to  transac+ons,  not  just  amplifica+on.   TopRankMarke+ng.com  
  • 33. Video OpGmize  Your  Video  Strategy  For  Fan  Preferences   “Americans  viewed   In  the  1998  movie  “The  Rat  Pack”,  Ray  LioVa  and  Don  Cheadle  took  on  the   roles  of  a  life+me  playing  the  real  life  Rat  Pack  on  the  big  screen.  For  the  new   nearly  11  billion  video   media  rat  pack  the  screen  might  be  smaller  but  the  roles  they’re  playing  are   just  as  important  when  it  comes  to  using  video  to  create  content  and  build   ads  in  October  2012.”   community.   The  past  year  has  seen  a  38%  increase  in  the  number  of  people  accessing  video   online  and  a  34%  increase  in  accessing  video  on  smartphones.  The  2013  B2B   Content  Marke+ng  report  from  Content  Marke+ng  Ins+tute  and   Marke+ngProfs  found  that:   •  70%  of  B2B  content  marketers  use  videos.   •  Use  of  video  has  risen  from  52%  in  2011  to  70%  in  2012.   •  58%  rate  videos  as  the  most  effec+ve  content  marke+ng  tac+c.   Video  adver+sing  has  also  proven  effec+ve;  Americans  viewed  nearly  11  billion   video  ads  in  October,  with  each  of  the  top  5  video  ad  proper+es  delivering   more  than  1  billion  video  ads  (comScore).     If  you  are  ready  to  tap  into  an  informa+on-­‐hungry  online  audience  hundreds  of   millions  of  people  strong,  the  +ps  in  this  sec+on  are  for  you.  Learn  how  to   create  engaging  video  content,  op+mize  with  keyword  rich  descrip+ons,  and   gain  insight  from  those  spending  +me  in  front  of  the  camera.   Image  via  ShuVerstock       TopRankMarke+ng.com  
  • 34. Video Kai  Soremekun   Angelique  Toschi   WhoisCHICK.com   Interna+onal  Academy   @whoischick   of  Web  Television   WhoIsChick.com   @lhriangel     AngeliqueToschi.com     DirecGng  Your  Way  Out  of  a  Paper  Bag   Social  Media  &  Web  Series:  Shouldn’t   They  Get  Married  Already?   Learn  to  communicate  with  your  crew   through  the  medium  they  know  best.     Engagement  is  key.  Rather  then  puong   Communica+ng  your  vision  through  the   your  content  out  and  forgeong  about  it,   senses  (pictures,  sounds)  far  outweighs   make  efforts  to  communicate  with  your   words,  which  can  osen  be  misinterpreted.   audience,  respond  to  messages,  and  make   them  feel  like  they  are  a  part  of  the   decision  making  process.  This  grows  your   community  and  shows  your  fans  that  you   respect  and  appreciate  them,  which  in  the   need  will  make  your  community  stronger.   TopRankMarke+ng.com  
  • 35. Video Dave  Taylor   @davetaylor   AskDaveTaylor.com     Quick  And  Dirty  Video  ProducGon  Workshop  For  Your  First  YouTube  Video   I  don't  need  to  tell  you  how  popular  YouTube  is  and  how  if  you  take  my  workshop  you'll  be   able  to  learn  about  fast,  easy  ways  to  produce  video.  What  you  might  not  realize  is  that   uploading  your  video  using  a  helper  app  means  that  you're  unlikely  to  add  keywords  and  a   descrip+on,  and  that's  like  shoo+ng  your  video  upload  in  the  foot.  Not  good!  Instead,  always   jump  onto  YouTube  itself  and  spend  the  extra  minute  or  two  crea+ng  an  accurate,  keyword-­‐ rich  descrip+on  and  making  sure  that  the  keywords  themselves  broadly  describe  your  new   movie.   TopRankMarke+ng.com  
  • 36. Video Al  Thompson   Annunziata   ValDean  Entertainment   Gianzero   @althompsoninc   Ivy  Media  Group,  Inc.   lenoxaveseries.com   @nunzitweets     Annunziata.com     AcGng  Up!  How  To  Do  Your  Best  Work   AcGng  Up!  How  To  Do  Your  Best  Work   For  Any  Screen   For  Any  Screen   A  lot  of  people  get  into  ac+ng  and  put   Even  though  it  feels  like  everybody  and  his   school  on  the  back  burner.  You  always   brother  are  making  a  web  series,  there   need  something  to  fall  back  on,  especially   really  is  a  core  community  you  should  join   for  a  young  person  trying  to  be  an  actor.   in  order  to  network  and  enhance  your   You  need  to  be  more  of  a  business  person   visibility.    They  are  a  suppor+ve,  crea+ve   than  an  actor;  you  need  to  be  able  to  get   group,  essen+al  to  sustaining  a  career  in   the  right  business  people  on  your  team.   the  web  series  world.   who  have  your  best  interests  in  mind.   TopRankMarke+ng.com  
  • 37. Podcasting Podcasters  Go  All  In  With  InteresGng  Content   “For  businesses,  the   When  fans  from  all  over  the  country  came  to  see  the  Rat  Pack  in  Vegas,  they   opportunity  is  not  in   knew  they  were  going  to  get  their  money’s  worth.    Similarly,  podcas+ng  is  a   fantas+c  opportunity  for  companies  and  individuals  to  establish  exper+se,   the  number  of   build  their  brand  and  influence  consumers  through  portable  audio  content   they  can  digest  on  their  own  +me.     listeners,  but  in  the   Edison  Research  shared  their  findings  on  the  current  state  of  podcas+ng:   number  of  engaged   •  The  podcas+ng  audience  has  migrated  from  early  adopters  to  more   mainstream  media  consumers.   consumers.”   •  Podcast  consumers  prefer  content  on  their  desktop,  but  mobile  phone   media  consump+on  is  surging.   •  Those  consuming  podcasts  index  very  highly  for  social  networking.   NMX  Live  features  a  plethora  of  podcas+ng  experts,  sharing  their  experience   and  teachings  in  over  a  dozen  different  sessions.  Perhaps  you  are  just  star+ng   out,  or  looking  to  op+mize  your  exis+ng  podcast  collec+on.  Maybe  you’re   already  established  and  ready  to  up  your  audio  content  game  with  interviews,   or  more  effec+vely  +e  your  podcas+ng  strategy  to  your  business  goals.   In  this  sec+on  you’ll  find  answers  to  ques+ons  such  as:  How  can  you  ensure  a   steady  schedule  of  interes+ng,  high  quality  content  for  listeners?  How  can  you   most  effec+vely  market  your  podcast  content  and  build  your  audience?  Read   Image  via  ShuVerstock     on  for  +ps  to  help  you  with  your  content  planning,  op+miza+on,  distribu+on.   TopRankMarke+ng.com  
  • 38. Podcasting Jaime  Tardy   Farnoosh  Brock   Eventual  Millionaire   Prolific  Living  Inc.   @eventualmillion   @prolificliving   EventualMillionaire.com   ProlificLiving.com       How  To  Create  Amazing  Interviews  For   How  To  EffecGvely  Podcast  To  A  Global   Your  Podcast   Audience   The  BEST  way  to  access  and  meet  hard-­‐to-­‐ My  best  podcas+ng  +p  is  to  remember   reach  people  is  to  interview  them.  They   that  you  are  podcas+ng  for  the  listener,   get  the  benefit  of  reaching  your  audience,   not  yourself.  Don't  ever  get  so  enchanted   and  you  get  to  start  a  rela+onship  with   with  yourself  or  your  own  voice  that  you   them.   forget  the  listener.  Always  keep  the   listener  in  mind  and  podcast  with  sincerity   and  honesty.   TopRankMarke+ng.com  
  • 39. Podcasting Jenn  Swanson   Jason  Cabassi   Communica+on  Diva   ‘The  Walking  Dead’   @jennswanson2   Cast   Communica+onDiva.com   @jasonandkaren     WalkingDeadCast.com     The  Top  Reasons  Why  Bloggers  Should   Tips  and  Techniques  For  Building  A   Launch  A  Podcast!   Successful  Fan  Podcast     Worry  less  about  edi+ng/perfec+ng  and   When  you  first  get  started,  act  as  if  you   making  things  slick.  People  listen  because   already  have  the  audience  you  want,  in   they  want  to  feel  a  connec+on  with  you  as   size  and  character.  Be  persistent  with  it   a  human  being,  so  liVle  glitches  and   and  you'll  draw  them  to  you.   imperfec+ons  allow  the  REAL  you  to  come   across.  It  makes  you  more  of  a  "regular"   person  they  can  relate  to  on  a  personal   level.   TopRankMarke+ng.com  
  • 40. Podcasting Jason  Van  Orden   Pat  Flynn   Internet  Business  Mastery   The  Smart  Passive  Income   @jasonvo   Blog   InternetBusinessMastery.com   @pavlynn     SmartPassiveIncome.com     Media  Money:  5  AcGon  Plans  For   Proven  Methods  To  Use  Free  In  Your   ProfiGng  From  Your  Blog,  Podcast  or   Business  To  Get  More  Traffic,  More   WebTV  Show   Subscribers  and  More  Customers   The  best  way  to  make  money  from  your   People  misunderstand  using  'free'  in  their   content  is  to  sell  informa+on  to  your   business  all  of  the  +me.  Free  is  NOT  a   audience.  An  easy  way  to  make  money  is   business  model,  it's  a  strategy  within  a   to  offer  group  coaching  calls  that  guide   business  model  -­‐  an  indirect  path  to   clients  through  the  solu+on  to  one  of  their   revenue  or  some  other  goal  that  you   biggest  pains.  With  PayPal  and  a  free   might  have  with  your  website.  Make  sure   conference  line,  you  can  sell  coaching  call   that  path  is  complete.   access  star+ng  this  week.   TopRankMarke+ng.com  
  • 41. Podcasting Rob  Walch   Lou  Mongello   Libsyn   WDW  Radio   @podcast411   @loumongello   Libsyn.com   LouMongello.com       Audio  PodcasGng  –  Doing  It  All  From  Your   7  Ways  To  Find,  Sign  and  Profit  From   iPad   Sponsors  For  Your  Brand       For  each  female  podcaster,  there  are  over   Be  Everywhere.  Always.  Create  content  in   3,600  female  bloggers.    If  you  are  a   the  way  that  people  are  most  comfortable   blogger  and  want  to  stand  out  from  the   consuming  it:  audio,  video,  blog,  book,   crowd,  start  podcas+ng.    Now,  you  can   streaming  and  in-­‐person.  Make  your  own   podcast  100%  from  your  iPad,  anywhere   opportuni+es.   you  want,  whenever  you  want.   TopRankMarke+ng.com  
  • 42. Websites User  Experience  +  FuncGonality  =  Great  Design   “A  great  website   A  well-­‐designed  Las  Vegas  casino  website  can  draw  in  first  +mers  and  repeat   visitors  alike.    Design  is  not  only  about  graphic  elements  or  outward   design  must  cater  to   appearances;  usability,  ease  of  naviga+on  and  func+on  are  all  top  priori+es   for  a  corporate  or  e-­‐commerce  website.  Errors  and  bugs,  site  func+onality   the  needs  of  the   and  speed,  and  naviga+on  issues  are  among  the  top  causes  of  lost  purchases   and  shopping  cart  dropouts,  according  to  Econsultancy.   user.”   97%  of  websites  fail  at  user  experience,  according  to  Forrester  Research.   Failing  to  plan  is  planning  to  fail.  A  great  website  design  must  also  cater  to   the  needs  of  the  user,  in  order  to  aVract,  engage  and  convert  them  to   customers.  A  well-­‐designed  site  caters  to  customers  and  search  engines  with   proper  structure,  meta  data  and  technical  specs  that  make  it  easier  for  the   site  to  rank  higher  and  be  found.  But  what  is  the  purpose  of  appearing  in   search  results?     Usability  tes+ng  is  also  important  during  design,  launch,  and  on  an  ongoing   basis.  How  do  people  find  your  site?  How  does  your  site  assist  them  in   decision  making  and  comple+ng  a  purchase?  Are  there  barriers  causing  lost   sales  or  subscribers?  It  may  be  +me  to  look  at  your  exis+ng  site  with  a  more   cri+cal  eye,  to  see  if  there  are  opportuni+es  to  beVer  serve  your  customers.   Use  the  +ps  in  this  sec+on  to  improve  your  website  design,  usability  and   ul+mately,  your  boVom  line.   TopRankMarke+ng.com  
  • 43. Websites Andy  Hayes   Mitch  Canter   Hayes  Media  Group   Studio  Nash  Vegas   @andrewghayes   @studionashvegas   AndyHayes.com   StudioNashVegas.com       Live  Website  CriGques:  When  You’re  Too   Advanced  Blog  Design:  The  Latest  Tools,   Close,  You  Can’t  See  It   Trends  &  Best  PracGces  You  Can   Implement  Today!   Get  feedback.    Then  get  some  more   feedback.  As  the  saying  goes,  you  don't   If  there's  any  design  "trend"  that  you   know  what  you  don't  know  -­‐  and  only  by   should  focus  on,  then  make  sure  your  site   asking  your  current  customers,  as  well  as   is  responsive  to  a  mobile  device.       poten+al  clients  (or  even  beVer,  the   Mobile  devices  aren't  going  anywhere,   people  who  said  no),  can  you  incorporate   and  it's  up  to  content  creators  to  give   that  useful  informa+on  into  your  plans.     users  the  best  experience  for  viewing   Also,  work  on  asking  beVer  ques+ons.   their  content.     TopRankMarke+ng.com  
  • 44. Websites Peter  VanRysdam   352  Media  Group   @peter352   Did  You  Know?   352media.com   9  Common  Ecommerce     Website  Usability  Issues:   1.  No  cost  es+mate  before  checkout   2.  Too  much  info  for  registra+on   Defining  &  Maximizing  Conversions  Through  Be`er   3.  Missing  auto-­‐fill  on  forms   Usability   4.  Absent  les  rail  filter   5.  No  instruc+on  for  input  format   When  it  comes  to  websites,  we  focus  way  too  much   6.  Poorly  op+mized  search   on  design.  While  it  is  important  to  have  a  good-­‐looking   7.  Messy  top  naviga+on   site,  it’s  even  more  important  to  make  sure  it  works.     8.  No  user  reviews   I’m  not  talking  about  the  programming,  though  that   9.  Registra+on  required  to  purchase   should  work,  too.  I’m  talking  about  conver+ng  your   measuringusability.com   casual  visitors  in  to  loyal  readers.  Op+mize  your  CTA   and  drive  visitors  to  it.  And  make  sure  you’re  using   analy+cs,  so  you  can  test  and  tweak  to  determine   what  works.   TopRankMarke+ng.com