9. Knowledge and resourcesMedusa ensures the SLA through “Enable & Respond” (*SLA : Service Level Agreement) Errors are rarely the problem! Support Ticket Distribution
11. Medusa creates different types of space Hotdesks /CoWork Meeting Common services Copier / Scanner Breakout & Public areas Reception & Admin Company Y - Room 21 Company A - Room 1 Company B – Room 2 Company C - Room 3 Company C- Room 23 Company D- Room 12 Company D - Room 11 Company X - Room 20 Company D - Room 10 Comms room Medusa User Equipment Switches User Equipment Switches User Equipment Switches User Equipment
12. Medusa creates different types of space Hotdesks /CoWork Meeting Common services Copier / Scanner Breakout & Public areas Reception & Admin Company Y - Room 21 Company A - Room 1 Company B – Room 2 Company C - Room 3 Company C- Room 23 Company D- Room 12 Company D - Room 11 Company X - Room 20 Company D - Room 10 Comms room Medusa User Equipment Switches User Equipment Switches User Equipment Switches User Equipment
13. REVISE ISDN / PRI Internet SIP Voice Switch or Other Gateway Medusa Medusa VoIP Controller port VoIP Trunk Converged Voice + Data Vlan Switches Independent Voice & Data Data only drop Voice only Drop Voice AND data drop
14. Customer Types Customers can be treated as 4 TYPES,each with specific needs But Customers evolve between types as well.
18. WiFi-2 Future-proof for when everyone has 3 devices Guaranteed to 36Mbps raw-air Full Spec 300 Mbps raw air PLUS Medusa’s Roaming user technology.
19. This has been: Infrastructure as a Service, by Medusa For information on PBL and Medusa info@medusabusiness.comwww.medusabusiness.com This presentation at