Securing relationships with payors is often stated as a must for digital health companies looking to gain credibility and scale. The inevitable question arrises 'who is going to pay for this and why?'.
To help entrepreneurs and indeed innovative executives in large organisation to find business models they can emulate or even just communicate, we analysed partnership information (not investment) released since 2009 by Mobihealthnews and mapped them to the biggest 5 payors in the US.
2. • Humana were involved in the most relationships out of the payors analysed, as well as the only one to have
announced relationships with a company at each funding stage (Seed to Public)
• Aetna and Anthem had the most relationships with companies that were pre Series B
• Healthcare technology solutions focused on chronic disease management & prevention were involved in the
most relationships
• Commercial Relationships (by direct offering) was the most frequently announced relationship type followed by
pilot studies
• Amwell was the only healthcare technology solution to maintain relationships with more than two payor
organisations, while MDLive, Livongo and Kurbo Health announced relationships with two
Key Takeaways
3. This presentation looks at 5 of the largest payors in the US based on net revenues and members (data as of April
2017) and their partnerships with digital health start ups. HealthXL analysed a total of 422 payor related articles
(from Jan 2009 – January 2018) - information regarding their publicly released partnerships with digital health
companies were extracted and analysed.
2016 Net Revenue: $184.8B
Subscribers: 70 Million
2016 Net Revenue: $63.1 B
Subscribers: 23.1 M
2016 Net Revenue: $39.7B
Subscribers: 15 M
2016 Net Revenue: $89.1 B
Subscribers: 39.9 Million
2016 Net Revenue: $54.3 B
Subscribers: 14.2 Million
Introduction
4. Seed Series A Series B Series C Series D Private Equity Public
Commercial Relationship
April 2015
Commercial Relationship
April 2015
Research Partnership
April 2015
Commercial Relationship
January 2017
Pilot Program,
Collaborative Partnership
January 2018
Pilot Program
July 2016
UnitedHealth Group: Relationship/Stage Engaged
Commercial Relationship
June 2017
Funding stage of the company when the relationship was announced
5. Solution Date Engaged Relationship Type Other Parties Headline Stage Engaged
Amount Company Had
Raised at Stage
Engaged
Already Have Significant
Customer Base at that
Stage
Invested In At What Stage
Amwell April 30, 2015 Commercial Relationship
UnitedHealthcare now
covers Doctor On
Demand, American Well
video visits too
Series C 145.9 Yes N NA
DoctoronDemand April 30, 2015 Commercial Relationship
UnitedHealthcare now
covers Doctor On
Demand, American Well
video visits too
Series A 24 Yes N NA
Wellpass (relationship
with Voxiva before
merging with
Sensehealth)
April 03, 2017 Commercial Relationship
Sense Health, Voxiva
merge to form Wellpass,
an integrated messaging
and patient engagement
platform
No Funding Information Available No Information Available N NA
Fitbit April 06, 2015 Research Partnership
AARP, Pfizer,
UnitedHealthcare team
up to research digital
health usability for older
consumers
Series D 66 Yes N NA
Fitbit January 03, 2017 Commercial Relationship, Employer
UnitedHealthcare to offer
customized Fitbit Charge
2 for incentive-based
employee wellness
program
Public NA Yes N NA
Fitbit January 12, 2018
Pilot Program,
Collaborative Partnership
Dexcom
UnitedHealthcare,
Dexcom to launch CGM
pilot for Medicare
Advantage members
Public NA Yes N NA
Vida July 05, 2016 Pilot Program
Coaching app Vida
helped 58 percent of a
UnitedHealthcare cohort
lose weight
Series A 6.3 Yes N NA
Aledade June 20, 2017 Commercial Relationship
UnitedHealthcare ACO
partnership gives
Aledade a major boost
Series B 74.5 Yes N NA
UnitedHealth Group: Relationship Details
6. Seed Series A Series B Series C Series D Private Equity Public
Pilot Program, Collaborative
Partnership, Employer
February 2016
Commercial Relationship
October 2013
Commercial Relationship
August 2016
Pilot Program
July 2015 Pilot Program
November 2015
Commercial Relationship
March 2017
Commercial Relationship
September 2015
Commercial Relationship
November 2016
Humana: Relationship/Stage Engaged
Commercial Relationship
May 2016
Funding stage of the company when the relationship was announced
7. Solution Date Engaged Relationship Type Other Parties Headline Stage Engaged
Amount Company Had
Raised at Stage
Engaged
Already Have Significant
Customer Base at that
Stage
Invested In At What Stage
Propeller February 03, 2016
Pilot Program,
Collaborative
Partnership, Employer
City of Louisville , Robert
Wood Johnson
Foundation
Humana employees to
join Propeller's Air
Louisville study of
asthma triggers
Series C 49.9 Yes N NA
Garmin October 02, 2013 Commercial Relationship
Garmin dips toe into
corporate wellness with
API integrations
Public NA Yes N NA
eMindful August 10, 2016 Commercial Relationship
Humana taps eMindful to
add online mindfulness
training for members
Series B 13.3 No Information Available N NA
Welkin July 14, 2015 Pilot Program
Welkin Health gets $2M
for disease management
coaching tools, Humana
pilot
Seed 2 No N NA
Omada November 13, 2015 Pilot Program
Can 70-year-olds lose
weight with digital health?
Omada, Humana data
says yes
Series C 76.52 Yes Y Series C
Quartet Health March 07, 2017 Commercial Relationship
Humana will work with
Quartet to improve
mental healthcare for
New Orleans Medicare
members
Series B 47 Yes N NA
AMC Health July 25, 2013 Commercial Relationship
AMC Health helps
Humana manage CHF in
Medicare population
No Funding Information
Available
NA No Information Available N NA
Kurbo Health September 29, 2015 Commercial Relationship
Humana, Kurbo partner
to help employers offer
weight loss coaching to
employees' kids
Series A 5.8 No Information Available N NA
MDLive November 07, 2016 Commercial Relationship
Humana to offer MDLive
telemedicine to some
Medicare Advantage
members
Private Equity 73.6 Yes N NA
Healthrageous October 07, 2013 Acquisition
Humana bought
Healthrageous to build
out Vitality
Series B 15 Yes N NA
Livongo May 10, 2016 Commercial Relationship
Humana makes strategic
investment in connected
diabetes management
company Livongo
Series C 90.7 Yes Y Series C
Humana: Relationship Details
8. Seed Series A Series B Series C Series D Private Equity Public
Commercial Relationship
February 2017
Commercial Relationship
June 2016
Commercial Relationship
June 2014
Commercial Relationship
May 2016
Commercial Relationship
August 2016
Commercial Relationship
October 2017
Research Partnership
May 2015
Anthem: Relationship/Stage Engaged
Funding stage of the company when the relationship was announced
9. Solution Date Engaged Relationship Type Other Parties Headline Stage Engaged
Amount Company Had
Raised at Stage
Engaged
Already Have Significant
Customer Base at that
Stage
Invested In At What Stage
Solera Health February 01, 2017 Commercial Relationship
Blue Shield of California
now covers DPPs under
Solera Network
Series A 12 Yes
Through BCBS Venture
Partners
NA
Kurbo Health June 30, 2016
Pilot Program,
Collaborative Partnership
San Benito Medical
Associates
Anthem Blue Cross tests
Kurbo Health's app-
based coaching to help
kids lose weight
Series A 5.8 No Information Available N NA
Amwell June 04, 2014 Commercial Relationship
WellPoint now offering
mobile video visits with
physicians in 44 states
Series B 64.9 Yes Y Series C
Amwell May 17, 2016 Commercial Relationship
Cleveland Clinic, Anthem
among early adopters of
American Well's new
telehealth marketplace
Series D 150.9 Yes Y Series C
Castlight August 12, 2016 Commercial Relationship
Anthem, Caterpillar,
Genentech among
Castlight Health's Q2
customer wins
Public NA Yes N NA
Castlight October 19, 2017
Commercial Relationship (expanded relationship,
became their digital hub)
Anthem to launch
Engage, a new digital
hub
Public NA Yes N NA
Sentrian May 04, 2015 Research Partnership
Anthem to launch
Engage, a new digital
hub
Series A 15.7 No N NA
Anthem: Relationship Details
10. Seed Series A Series B Series C Series D Private Equity Public
Commercial Relationship
January 2014
Pilot Program,
Collaborative Partnership
September 2017
Research Partnership,
Collaborative Partnership
November 2015
Pilot Program,
Collaborative Partnership
September 2017
Pilot Program
October 2013
Commercial Relationship
February 2015
Aetna: Relationship/Stage Engaged
Funding stage of the company when the relationship was announced
11. Solution Date Engaged Relationship Type Other Parties Headline Stage Engaged
Amount Company Had Raised
at Stage Engaged
Already Have Significant
Customer Base at that Stage
Invested In At What Stage
iRythm January 31, 2014 Commercial Relationship
Aetna now reimburses for
iRhythm's ZIO Patch
Series D 105.8 Yes N NA
iRythm November 30, 2015
Research Partnership,
Collaborative Partnership
Scripps, Aetna
Scripps, Aetna, J&J to study
wearables, patches for atrial
fibrillation screening
Series E 122.8 Yes N NA
Healthagen Dec 16, 2011 Acquisition
Why Aetna acquired iTriage app
maker Healthagen
Series A 3 No Information Available N NA
One Drop September 25, 2017
Pilot Program, Collaborative
Partnership
Sanofi, Gocap
Sanofi, Aetna-Inova JV target
diabetes with digital therapeutic
pilot program
Series A 14.1 Yes N NA
Common Sensing September 25, 2017
Pilot Program, Collaborative
Partnership
Sanofi, Gocap
Sanofi, Aetna-Inova JV target
diabetes with digital therapeutic
pilot program
Series A 3.6 No N NA
bswift November 03, 2014 Acquisition
Aetna acquires bswift, health
insurance exchange platform
company, for $400M
Private Equity 51 No Information Available N NA
Newtopia Oct 10, 2013 Pilot Program
Aetna Announces New Metabolic
Syndrome Risk-Reduction Pilot
Program with Newtopia
Seed 2.1 No Information Available N NA
Newtopia February 18, 2015 Commercial Relationship
Aetna partners with Newtopia,
adds price transparency to iTriage
Seed 4.1 No Information Available N NA
Aetna: Relationship Details
12. Seed Series A Series B Series C Series D Private Equity Public
Commercial Relationship
September 2013
Commercial Relationship
September 2016
Commercial Relationship
September 2016
Cigna: Relationship/Stage Engaged
Funding stage of the company when the relationship was announced
Commercial Relationship
May 2016
13. Solution Date Engaged Relationship Type Other Parties Headlines Stage Engaged
Amount Company Had
Raised at Stage
Engaged
Already Have Significant
Customer Base at that
Stage
Invested In At What Stage
Amwell September 27, 2016 Commercial Relationship
Cigna expands telehealth
coverage, adds
behavioral health
Series D 150.9 Yes N NA
myfitnesspal September 16, 2013 Commercial Relationship
Cigna integrates
MyFitnessPal into
coaching program
Series A 18 No Information Available N NA
MDLive September 27, 2016 Commercial Relationship
Cigna expands telehealth
coverage, adds
behavioral health
Private Equity 73.6 Yes N NA
Livongo May 10, 2016 Commercial Relationship
Humana makes strategic
investment in connected
diabetes management
company Livongo
Series C 90.7 Yes N NA
Cigna: Relationship Details