The document describes a chatbot workflow that allows a user to click a button to send a message stating their interest, have that message transcribed, make a phone call to an agent, and update the button state. It involves using various Slack APIs and libraries, capturing the user's message, making an API request to transcribe and send the message, initiating a phone call via the <dial> tag, and updating the button on the UI.

9. 1.
2.
3.
4.
Hello
1
Call back
#adoption

11. Adopt me!
Cal’s Cat Clinic
(415) 980-18xx
My name is Julius
and I love
squeezes

19. ❤

21. Click button
chat.postMessage
Make a call
Hi, I’m
interested!
Message
transcribed
<dail>
User calls
Instruction
message
Request
Response w/
message text
Sends data &
transcription
Button action
triggered
Massage UI
change
Call picked up
Make a call to
agent
Hello?
Hi!Update the
button state

24. Hi, I’m
interested! User calls
Request
Response w/
message text
Instruction
message

25. <voice> true
transcribeCallback

26. Hi, I’m
interested!
Message
transcribed
User calls
Request
Response w/
message text
Instruction
message

27. chat.postMessage

28. chat.postMessage
Hi, I’m
interested!
Message
transcribed
User calls
Request
Response w/
message text
Sends data &
transcription
Instruction
message

30. Click button
chat.postMessage
Hi, I’m
interested!
Message
transcribed
User calls
Request
Response w/
message text
Sends data &
transcription
Button action
triggered
Update the
button state
Instruction
message

31. <dial>

32. Click button
chat.postMessage
Make a call
Hi, I’m
interested!
Message
transcribed
<dail>
User calls
Request
Response w/
message text
Sends data &
transcription
Button action
triggered
Update
message
Massage UI
change
Call picked up
Make a call to
agent
Hello?
Hi!
Instruction
message

33. 1

35. @slack/web-api
@slack/events-api
@slack/rtm-api
@slack/bolt
slackclient
slackeventsapi
nlopes/slack
slack-ruby-client
jslack