1. HCL: Pioneers of Modern Computing
"Any sufficiently advanced technology is
indistinguishable from magic."
- Arthur C. Clarke
Building Technologies of the Future
12 May 2010
2. What’s Inside
About the HCL journey………….………..……………3-6
Snapshot of the enterprise
HCL Firsts
The three eras of HCL Technology
The bottom-line …………………………………………6-11
HCL Business Model
HCL Technologies
HCL Infosystems
The differentiating factors
Partnerships
Strategic Acquisitions
Exploring further…………………………………………12-13
Latest news of HCL
HCL Cares
2
3. HCL - Snapshot
HCL Technologies HCL Infosystems
Financials
Product Engineering & R&D, Enterprise Hardware, System Integration,
& Custom Applications, Enterprise Networking Solutions, Managed ISP
Total Revenues: $ 5B
Transformation Services Infrastructure Services, Homeland Security, and ICT
Management, and BPO Services EBITDA: $ 600M Distribution
Global Market Focus Indian Market Focus
Employees
62,000
Global Presence Delivery Facilities India Presence Distribution Network
USA, UK, Finland, Poland,
Operations spanning Offices in 170 cities,
Puerto Rico, Brazil, China, 93,000 outlets in
26 countries 500 points of presence reaching
Malaysia, Singapore, Australia, over11,000 towns
4,000 towns
Czech Republic, and India
3
4. HCL Firsts
1st to value employees
1
over customers
1st truly indigenous computer
8C. Shipped same time as
Apple, three years before IBM
st
PC.
1st IT major to
start mainstream
advertising
1st to engage in
mature global
1st offshore site started in partnerships
Belfast - laying the
Can Do & Will Do
foundations of GDM
1st to cross the 1st to offer multi-
1st home
100,000 unit service delivery
computer for
milestone in the
India – “The
Indian Desktop PC
Beanstalk”
market.
4
5. HCL in Technology: The Three Eras
1976 - Making Dreams a Reality Addressing end to
Hindustan Computers Ltd. is born end solution
requirements in the
Security &
Surveillance domain
Empowering space researches and oilfield
exploration with High Performance
Computing
Acquires AXON - the largest
Enters into JV with HP, Nokia and acquisition ever by an Indian IT
Perot Systems company
Launches India’s first Home Designs medical
Computer - “The BeanStalk” implantable device
for pain relief
Pioneers remote infrastructure
management, now one of world’s
best performing Infrastructure
Develops the first indigenous micro- providers
computer at the same time as Apple
and 3 years before IBM's PC in 1978. HCL’s R&D is spun-off as HCL Creates Flight
This micro-computer virtually gave Technologies - marks advent into Management systems
birth to the Indian computer industry software services for the world's most
advanced aircraft
1970s & 80s - The Pioneering Years 1990s - Years of Consolidation Building Technologies of the Future
5
6. HCL Business Model
Global presence in 26 countries
Networking
Services & Network Americas ANZ
Integration Brazil Australia
Puerto Rico New Zealand
Distribution & USA
Retail:
IT Manufacturing ICT, Telecom Asia Europe
and Imaging China Belgium
Products Hong Kong Czech Republic
Technology India Finland
Israel France
Engineering Japan Germany
BPO
and R&D Malaysia Italy
Saudi Arabia Netherlands
Singapore Poland
UAE Sweden
Enterprise & Infrastructure Switzerland
Custom Africa UK
Applications South Africa
6
7. HCL Technologies - Touching the Globe
Vineet Nayar
CEO - HCL Technologies Revenue: USD 2.5 Bn
Among India’s top 5
service providers in
Portfolio and Geo Mix
short span of 7 years
1
Value-centricity driven by customer insight
Customer centric value offerings establish the
difference between a provider and a partner. The
difference comes from unique customer insights
backed by competencies and validated by
customer experience .
2
HCL understands transformational challenges
Performance
Revenues tripled in Five Years Business Alignment
(Highest CQGR in the industry) Cost and ROI
Predictability
3
How we do it…
Multi-Service Delivery - Only organization with full
service range of IT infrastructure, applications &
BPO services
7
8. HCL Infosystems - Touching India
Ajai Chowdhry 1
Chairman & CEO, HCL Infosystems Largest manufacturer of PCs
State-of-the-art manufacturing for PCs, business servers,
workstations, color monitors, etc
Revenue: USD 2.5 Bn
2
Leading System Integration organization
Pan-India SI solution provider in verticals like Power,
Services Footprint Telecom, E-governance, Railways, Retail, BFSI, Media &
Internet & Entertainment, Health, Infrastructure, Education etc
related services Computer 3
4% systems Largest ICT distribution and retail Network
26%
• 93,000 outlets , covering 11000 towns
70% • Largest pool of trained manpower handling 2.5 million
support incidents per annum
Telecom and
• Support base of over 3 million assets in 75000+ sites
Office Automation • 1200+ support locations coverage by team of 5000+
engineers
4
Emerging businesses
• HCL CDC - centers to bridge skilled manpower gap
which exists in the IT industry
• HCL Security - to make the world a much safer place to
Ranked “Best IT Employer in India” by be in with its range of state-of-the-art end to end
DataQuest – Sep 2009 technology solutions for security and surveillance
To read further, visit hcl.in/business-streams.asp 8
9. The Differentiating Factors…
Entrepreneurship Partnership
Employee First
1
Six young entrepreneurs
leave their secure corporate
jobs with a dream that the
microprocessor would
change the world 1
Partnering and living the partnership is in our
DNA – we have fostered such relationships
right from our inception
2
Instilling confidence and 3
nurturing entrepreneurs Empowering and enabling
employees to take charge
internally
completely…thus fostering a 2
culture of Intrapreneurship Nurtured and grown with partners
9
10. Partnerships: The Growth Drivers
Product Partnerships
1977 1981 1985
Leading position in Office Over 25 years of scripting an ear of Over 20 years of strategic relationship that has seen the
Automation and Laptops in computing across the Microprocessor computer evolve from a computing device to the centre of
India the Digital World
1996 2004
Dominant position in mobile handset Partnering in computing and providing
market in India IT Services
Joint Ventures
1996-2003 2001-05 2002-05 2005 2006
1991-96 Significant IT Services First Indian BPO Global Largest financial service First Japan- India hi-tech Industry First “End-To
Created the HP brand for with quarter billion Delivery Centre, offering widest range of JV for Product End” Product Lifecycle
computers in India dollar enterprise value currently employing Capital Market Services Engineering Services Solution for OEMs
2000 UK nationals
Strategic Alliances
2005
HCL sets up first Power PC 2007
architecture design centre Partners with CA for Threat
2007 Management Solution Products.
outside of IBM
A Strategic partnership with Misys to End to End Product Research,
1996 open new markets and drive innovation, Development & Support.
Largest development (R&D) facility 2005 quality improvements and speed to
outside Cisco. Gold partner for the Partners with Boeing for 787 market for key Misys financial services
Indian market Dreamliner programme solutions in high growth economies.
10
11. Strategic Acquisitions
HCL follows a thorough and diligent selection process of proactively identifying value-centric
acquisition opportunities for long-term strategic growth
Some of HCL’s recent acquisitions…
1
Inorganic growth / The Acquisitions Trail
Axon group Plc.
HCL acquired Axon Group plc, a leading UK-based SAP consulting
firm. The acquisition is one of the biggest acquisition from an Indian
IT company in recent times
2
CapitalStream
HCL acquired Capital Stream, Inc., a US-based industry leader in
lending automation solutions in February 2008
3
Liberata Financial Services
HCL acquired Liberata Financial Services (LFS), a leading UK-
based PO provider in July 2008
4
Control Point Solutins
HCL acquired Control Point Solutions, a leading provider of voice,
data, and wireless Telecommunications Expense Management
(TEM) services in August 2008
11
12. Latest Updates…
HCL is No.1 employer in India & Asia
- Hewitt and Dataquest
HCL is featured as a case study in
a global best-seller
Unveiled “HCL ME” - Laptops based on need of
today’s mobile consumers seeking Excitement
on the go HCL wins FT ArcelorMittal Boldness
in Business Award
IBM and the other multinationals are
becoming increasingly nervous about
the fifth-biggest Indian outsourcer,
HCL Technologies
Declares HCL among world’s top 30
most influential companies and one of Shiv Nadar, Founder - HCL, receives the
the world’s top five Emerging Padma Bhushan award, third highest
Companies to Watch civilian recognition bestowed by the
President of India for his contribution to
Recognize HCL’s Employee Indian industry and society
First Philosophy as the
world’s most modern
management Shiv Nadar wins the CNBC Asia
Business Leaders Award 2009 for
CSR, and the CNBC India Business
Leader of the Year 2009
For other latest happenings, visit hcl.in/media.asp 12
13. Technology That Touches Lives…
Corporate Governance HCL believes that strong corporate governance practices should be integral
to all activities of its Group Companies to ensure efficient conduct of the
affairs of the Companies, while upholding the core values of transparency,
integrity, honesty, and accountability
Volunteer driven
social activities
School Intervention Programs (SIP) Environmental Conservation
and Healthcare Campaigns
Caring for nature HCL tops Greenpeace e-waste management chart
HCL tops major Indian companies progressively
deploying policies & practices to eliminate harmful
chemicals from e-products
HCL has one of the most
progressive policies promoting
sustainability in operations to
have least stress on the
environment
For further reading – visit hcl.in/corporate-governance.asp 13
14. About the Foundation
“ Committed to the creation of a more equitable, meritocracy based society by empowering
individuals to bridge the socio-economic divide. To that purpose, focus on the rather
”
underdeveloped disciplinary areas in India related to philanthropic transformational education,
creativity and art.
Vision
www.ShivNadarFoundation.org
OTHER BEQUESTS
Rajiv Gandhi Foundation -
An India top 10 private Education & upliftment of muslim
Accelerated technology- A landmark educational Proposed University with a engineering college, Aimed at instilling a deeper
& dalit girl children in key
enabled literacy and initiative for meritorious vision to create a centre of envisioned to be a appreciation and promotion of
backward districts of Uttar
enhanced learning for rural underprivileged excellence in education at global knowledge modern and contemporary
Pradesh
students in rural & semi- children, completely free par with premium education institution enabling Indian art by making it
urban India, including for institutions world wide world class scientific accessible through a world ISB - Founder, Executive Board,
adults, towards an educated research class museum ISB, leading Management school
& empowered India in India
PHFI - Board Member & Active
www.shivnadarfounda www.Vidyagyan.in www.SNUniversity.in www.SSN.edu.in www.KNMA.in
Contributor
tion.com/shiksha
TNI - Building & training potential
of local youth in Chhindwara
Education Art
-14-